Name: Recruitment Consultant, HR Audi & Change Management
Price: 399 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Call Centre Training: Mastering Customer Service Excellence. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to Call Centre:</span></strong></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the fundamentals of call centre operations, understanding the role and significance of call centres in the business ecosystem.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into the historical evolution and current trends shaping the call centrecentre industry.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Traits of a Call Centre Agent:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify and develop the key qualities required for success as a call center agent.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about empathy, resilience, problem-solving, and other essential traits that contribute to effective customer interactions.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Agent and Customer Relationship:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delve into the dynamics of building strong and positive relationships between call centre agents and customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of trust, rapport, and personalized communication in fostering customer loyalty.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Telephone Etiquettes:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Master the art of professional telephone etiquette to create a positive and lasting impression on customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn effective techniques for greeting, active listening, and closing calls courteously.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Skills:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhance verbal and written communication skills to ensure clear and concise interactions with customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore strategies for adapting communication styles to different customer personalities and situations.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Scripts and Negotiation Techniques:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the role of scripts in call centre interactions and learn how to personalize them for maximum impact.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop negotiation techniques to handle diverse customer requests and navigate challenging conversations effectively.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Managing Difficult Customers:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Acquire strategies for de-escalating tense situations and managing difficult customers with professionalism and composure.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore conflict resolution techniques to turn challenging interactions into positive experiences.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Call Centre Metrics and Benchmarking:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain a comprehensive understanding of key performance metrics in the call centre industry.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to use benchmarking to assess and improve call centre performance, efficiency, and customer satisfaction.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Call Centre Technology and Trends:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the latest technological advancements and trends shaping the call center landscape.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how emerging technologies, such as AI and automation, are impacting customer service delivery.</li></ul>

John Academy

Business Communication Skills

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Call Centre Training: Mastering Customer Service Excellence


General Admission

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Project Management, Agile Scrum and Team Management - QLS Endorsed Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive <strong>bundle of 8 Project Management, Agile Scrum and Team Management</strong> courses. We have carefully selected and combined these courses so that you can thrive in Project Management, Agile Scrum and Team Management. Our Project Management, Agile Scrum and Team Management bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition.</p><p>This bundle is your gateway to Project Management excellence, offering a multifaceted approach to prepare you for the demands of the job market. Enroll now and embark on a transformative journey, where Project Management is not just a course but a foundation for career elevation!</p><p><strong>Key Features of the Project Management, Agile Scrum and Team Management Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Project Management, Agile Scrum and Team Management bundle plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: </strong>Project Management</li><li><strong> QLS Course 02: </strong>Agile Scrum Master</li><li><strong> QLS Course 03: </strong>Team Management</li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses.</li><ul><li><strong>Course 01: </strong>Quality Management and Strategic Training - ISO 9001</li><li><strong>Course 02: </strong>Strategic Management</li><li><strong>Course 03:</strong> Financial Modelling for Decision Making and Business Plan</li><li><strong>Course 04: </strong>Line Management</li><li><strong>Course 05: </strong>Diploma in Leadership</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01: </strong>Professional CV Writing</li><li><strong>Course 02: </strong>Job Search Skills</li><li><strong>Course 03:</strong> Self Esteem &amp; Confidence Building</li><li><strong>Course 04: </strong>Professional Diploma in Stress Management</li><li><strong>Course 05: </strong>Complete Communication Skills Master Class</li></ul></ul><ul><li>Convenient Online Learning: Our Project Management, Agile Scrum and Team Management courses are accessible online.</li></ul><p><strong>Learning Outcomes of the Project Management, Agile Scrum and Team Management Bundle:</strong></p><ul><li>Efficient collaboration through mastering Project Management, Agile Scrum and Team Management</li><li>Develop advanced proficiency in Project Management, Agile Scrum and Team Management methodologies and strategies</li><li>Execute projects adaptively using Agile Scrum in Project Management</li><li>Acquire in-depth knowledge of the latest trends and advancements in Project Management, Agile Scrum and Team Management</li><li>Optimize Project Management outcomes through strategic integration</li></ul><p><strong>Why Choose this Project Management, Agile Scrum, and Team Management Course:</strong></p><ul><li>Attain QLS-endorsed certifications, emphasizing Project Management, Agile Scrum, and Team Management.</li><li>Stay abreast with 5 CPD QS accredited courses, aligning with Project Management standards.</li><li>Cultivate expertise in Project Management, including Quality Management, Strategic Management, and Financial Modelling.</li><li>Achieve a Diploma in Leadership, honing skills for effective project management.</li><li>Access complimentary courses on CV writing, job search, and communication, crucial for Project Management.</li><li>Navigate challenges effectively with a Professional Diploma in Stress Management, beneficial in Project Management scenarios.</li><li>Bolster self-esteem and confidence, vital attributes in successful Project Management leadership.</li><li>Master seamless team collaboration through enhanced communication skills in Project Management.</li></ul><p>Get enrolled right now to acquire exclusive knowledge on Project Management, Agile Scrum and Team Management!</p> <p><strong>Embark on the path to a brighter future!</strong></p><p>The Project Management, Agile Scrum and Team Management bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in this field. This course has a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses. We are proud to offer free hardcopy certificates for each course within the bundle, giving you the recognition you deserve.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals interested in Project Management, Agile Scrum, and Team Management</li><li>Managers and team leaders looking to enhance their leadership skills and manage teams effectively</li><li>Individuals interested in acquiring practical skills and knowledge to manage projects and teams successfully</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enroll in this Project Management, Agile Scrum, and Team Management course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Enrolling in this Project Management, Agile Scrum, and Team Management course empowers you to initiate or advance your career in related sectors, including:</p><ol><li>Project Manager: £25,000 - £80,000</li><li>Agile Scrum Master: £30,000 - £90,000</li><li>Team Leader: £20,000 - £60,000</li><li>Quality Manager: £30,000 - £70,000</li><li>Strategic Manager: £40,000 - £100,000</li></ol>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

Online Course Marketing

Project Management Qualification (PMQ)

Certified Manager of Quality

Scrum Master Professional Certificate (SMPC)

Institute of Leadership & Management (ILM)

Professional Scrum Master (PSM)

Project Management, Agile Scrum and Team Management - QLS Endorsed

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Writing (Creative Writing, Copywriting, Nonfiction Book Writing) Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Unleash your literary potential with our exquisite 8-course bundle: Writing (Creative Writing, Copywriting, Nonfiction Book Writing). Dive deep into the artistic realm with three QLS-endorsed courses: Creative Writing Training, Creative Nonfiction Book Writing, and the prestigious Copywriting Level 5 Diploma. Each QLS-endorsed course comes complete with a hardcopy certificate, providing tangible evidence of your academic prowess.</p><p>Extend your writing skills further with five CPD QS accredited courses, which explore areas such as Freelance Writing, Novel Writing, Short Story Creation, Content Management, and Starting Your Own Stories. These courses are designed to infuse you with a diverse set of writing styles and methodologies, enhancing your storytelling abilities.</p><p>Our Writing course bundle helps you sharpen your written communication skills, stimulates your creative thought process, and aids in developing engaging narratives. This selection of courses will take your writing capabilities to a whole new level, irrespective of your chosen genre. Take the first step towards literary accomplishment today with our Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle!</p><p><strong>Key Features of the Writing (Creative Writing, Copywriting, Nonfiction Book Writing) Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Creative Writing Training</strong></li><li><strong> QLS Course 02: Creative Nonfiction Book Writing</strong></li><li><strong> QLS Course 03: Copywriting Level 5 Diploma</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Certificate in Freelance Writing</li><li><strong>Course 02:</strong> Creative Writing : Start Writing Your Own Stories</li><li><strong>Course 03:</strong> Creative Writing Course - Novel</li><li><strong>Course 04:</strong> Content Management</li><li><strong>Course 05:</strong> Creative Writing Course - Short Stories</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Writing (Creative Writing, Copywriting, Nonfiction Book Writing) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes:</strong></p><p>Upon completion of this Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle, learners will be able to:</p><ul><li>Develop your creative writing skills and explore different writing styles.</li><li>Understand the art of nonfiction book writing and its narrative structures.</li><li>Learn effective copywriting techniques and their applications.</li><li>Grasp the nuances of freelance writing and its market dynamics.</li><li>Craft engaging novels and short stories with innovative plots.</li><li>Manage digital content effectively across various platforms.</li><li>Learn the steps to start writing your own captivating stories.</li></ul> <p>This comprehensive 8-course Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle is your gateway to the world of writing. Our QLS-endorsed courses in Creative Writing Training, Creative Nonfiction Book Writing, and Copywriting Level 5 Diploma provide a solid foundation in writing principles. They explore a range of themes and techniques, helping you weave compelling narratives, create absorbing nonfiction books, and write persuasive copy.</p><p>Further enhance your writing acumen with our five CPD QS accredited courses. These cover the practical aspects of freelance writing, crafting enchanting novels and short stories, initiating your own creative writing journey, and effective content management. The courses will arm you with the skills to write engaging stories, manage your own freelance writing business, and maintain quality content on various platforms. This bundle will help you unlock your writing potential and foster your literary creativity.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle is ideal for:</p><ul><li>Aspiring writers seeking to learn and improve their writing skills.</li><li>Professionals who want to enhance their copywriting and content management capabilities.</li><li>Individuals interested in creative writing and wish to start their own stories.</li><li>Those wanting to venture into freelance writing or write their own nonfiction books.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>With this Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle, you can explore a variety of roles, including:</p><ul><li>Creative Writer: £20,000-£40,000</li><li>Copywriter: £20,000-£50,000</li><li>Nonfiction Book Author: Royalties vary based on sales</li><li>Freelance Writer: Earnings vary depending on the volume and type of work</li><li>Content Manager: £25,000-£50,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Creative Writing

Content Writing

Writing Skills

Book Writing

Resume & CV Writing

Novel Writing

Writing (Creative Writing, Copywriting, Nonfiction Book Writing)

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Unlock Your Potential with the Personal Development Coach Online Course - a comprehensive program designed to empower you with the skills and knowledge needed to excel in various aspects of personal and professional growth. This course bundle consists of 11 dynamic courses, including the first course that is QLS-endorsed, and you will receive a QLS hardcopy certificate for free, highlighting the significance of this prestigious accreditation. The remaining 10 courses are CPD-QS accredited, ensuring the highest standard of quality and relevance.</p><p>With a focus on relevant skills and real-world application, this online course equips you with invaluable tools and techniques to enhance your personal development journey. Learn how to harness the power of functional skills IT, career coaching, self-esteem and confidence building, emotional intelligence, human behaviour, spiritual life coaching, organisational skills, nutrition, counselling skills, communication skills, and workplace stress management. The diverse range of topics covered in this course bundle provides you with a holistic approach to personal growth and self-improvement.</p><p>Enrol in the Personal Development Coach Online Course now and take the first step towards realising your goals.</p><p><strong>This </strong><strong>Personal Development Coach Online Course</strong><strong> Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Personal Development Coach at QLS Level 5</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01:</strong> Functional Skills IT</li><li><strong>Course 02:</strong> Career Coaching</li><li><strong>Course 03:</strong> Self Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 05:</strong> Spiritual Life Coaching</li><li><strong>Course 06:</strong> Organisational Skills Course for Administrator</li><li><strong>Course 07:</strong> Food and Mood: Improving Mental Health Through Diet and Nutrition</li><li><strong>Course 08:</strong> Counselling Skills Training</li><li><strong>Course 09:</strong> Communication Skills Masterclass</li><li><strong>Course 10:</strong> Workplace Stress Management Diploma</li></ul><p><strong>Why Prefer This </strong><strong>Personal Development Coach Online Course</strong><strong> Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this </strong><strong>Personal Development Coach Online Course</strong><strong> bundle courses, you will be able to learn:</strong></p><ul><li>Functional skills IT, enabling you to excel in today's technology-driven world.</li><li>Career coaching, empowering you to guide others in achieving their professional goals.</li><li>Building self-esteem and confidence, leading to improved self-worth and resilience.</li><li>Understanding emotional intelligence and human behaviour, facilitating better relationships and communication.</li><li>Spiritual life coaching, enabling you to help others find purpose and fulfilment.</li><li>Organisational skills for administrators, enhancing productivity and efficiency in the workplace.</li><li>Improving mental health through diet and nutrition, recognizing the crucial connection between food and mood.</li><li>Developing counselling skills, enabling you to provide support and guidance to those in need.</li><li>Mastering communication skills, leading to effective interpersonal relationships and professional success.</li><li>Workplace stress management, equipping you with strategies to mitigate stress and promote well-being.</li></ul><p><strong>***Curriculum breakdown of </strong><strong>Personal Development Coach Online Course</strong><strong>***</strong></p><ul><li><strong>Module 01: </strong>Introduction to Personal Development Coach</li><li><strong>Module 02: </strong>Introduction to Coaching and Mentoring</li><li><strong>Module 03: </strong>Aspects of Coaching and Mentoring</li><li><strong>Module 04:</strong> Ethical Aspects of Coaching and Mentoring</li><li><strong>Module 05:</strong> Fundamental Qualities of a Coach</li><li><strong>Module 06: </strong>Life Coaching Methods</li><li><strong>Module 07:</strong> Understanding Spiritual Life Coaching</li><li><strong>Module 08:</strong> Key Themes of NLP</li><li><strong>Module 09: </strong>Cognitive Behavioural Therapy</li><li><strong>Module 10:</strong> Effective Communication Skills</li><li><strong>Module 11: </strong>Personal Skills</li><li><strong>Module 12: </strong>Management Skills</li><li><strong>Module 13:</strong> Time Management</li><li><strong>Module 14:</strong> Organisational Skills</li><li><strong>Module 15:</strong> Improvement of Presentation Skills</li><li><strong>Module 16: </strong>Motivation and Mindset</li><li><strong>Module 17: </strong>Visualising Whole Life Goals</li><li><strong>Module 18: </strong>Development of Personality</li><li><strong>Module 19:</strong> Setting Up as a Coach</li></ul><p><strong>How is the Personal Development Coach Online Course Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This comprehensive course bundle is perfect for:</p><ul><li>Individuals seeking personal growth and self-improvement.</li><li>Aspiring or practising coaches, counsellors, or professionals in human resources, management, or leadership roles.</li><li>Those interested in understanding the connection between nutrition, mental health, and well-being.</li><li>Individuals looking to enhance their communication skills and relationships in both personal and professional settings.</li><li>Anyone seeking to effectively manage workplace stress and promote a healthy work-life balance.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in various professions, such as:</p><ul><li>Personal Development Coach</li><li>Career Coach</li><li>Mental Health Coach</li><li>Human Resources Professional</li><li>Organisational Skills Trainer</li><li>Nutrition Consultant</li><li>Counsellor</li></ul><p>According to recent UK salary data, professionals in these fields can earn competitive salaries, ranging from £30,000 to £70,000 per year, depending on experience and expertise.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>
        <h4>Diploma in Personal Development Coach at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Personal Development Coach Online Course - CPD Certified

<p>Are you looking to improve your business communication and English language skills? Look no further than our<strong> Level 2 Award in Business Communication &amp; English - QLS Endorsed</strong> course bundle. This comprehensive package includes four essential courses that will provide you with a solid foundation in business communication, functional English, business planning, and finance.</p><p>The first course in this bundle, the <strong>Award in Basic Business Communication Skills at QLS Level 2</strong>, is QLS endorsed, ensuring that you receive high-quality and industry-recognized training. This course covers the fundamental principles of business communication, including effective written and verbal communication, professional etiquette, and active listening.</p><p>The next three courses in this bundle, <strong>Functional Skills English</strong>, <strong>Business Plan</strong>, and<strong> Basic Business Finance</strong>, are CPD accredited, building on the knowledge and skills learned in the QLS-endorsed course. Functional Skills English covers advanced grammar and writing skills, while the Business Plan course teaches learners how to develop a comprehensive business plan. Finally, Basic Business Finance provides an overview of essential financial concepts, including budgeting, forecasting, and financial analysis.</p><p>By completing this bundle, you will gain a thorough understanding of business communication, the English language, and financial management, allowing you to confidently communicate and manage finances in a business setting.</p><p><strong>Learning Outcomes</strong></p><p>Upon completion of this course bundle, you will be able to:</p><ul><li>Develop effective written and verbal communication skills for a professional setting</li><li>Build a strong foundation in business communication, English language, and financial management</li><li>Understand advanced grammar and writing techniques to create professional documents</li><li>Learn to develop comprehensive business plans that align with company objectives</li><li>Acquire essential financial management skills, including budgeting, forecasting, and analysis</li><li>Understand the importance of financial planning and decision-making in a business context</li><li>Gain a competitive edge in the job market by possessing in-demand business communication and finance skills</li></ul><p>Don't miss this opportunity to improve your business communication, English language, and financial management skills. Enrol in our Level 2 Award in Business Communication &amp; English - QLS Endorsed course bundle today and take the first step towards achieving your career goals.</p><p>Curriculum for <strong>Award in Basic Business Communication Skills at QLS Level 2</strong></p><ul><li><strong>Module 01:</strong> Effective Communication</li><li><strong>Module 02: </strong>Planning your Communication Part 1</li><li><strong>Module 03:</strong> Planning your Communication Part 2</li><li><strong>Module 04:</strong> Planning your Communication Part 3</li><li><strong>Module 05:</strong> Exercise: Stakeholder Analysis</li><li><strong>Module 06: </strong>Facilitating Business Meetings</li><li><strong>Module 07: </strong>Planning your Meeting Agenda</li><li><strong>Module 08:</strong> As a facilitator, what should I be looking for?</li><li><strong>Module 09:</strong> Tools you can use in Facilitation</li><li><strong>Module 10:</strong> Facilitation Tools</li><li><strong>Module 11:</strong> Exercise: Planning Your Agenda</li><li><strong>Module 12:</strong> Resource: Tools to help you Communicate and Facilitate</li></ul><p>Our Level 2 Award in Business Communication &amp; English - QLS Endorsed course bundle covers essential topics such as effective business communication, advanced English language skills, business planning, and basic business finance. Upon completion of this comprehensive package, learners will acquire a range of practical skills and knowledge, such as writing professional documents, developing comprehensive business plans, and managing finances in a business context. These in-demand skills will enhance their career prospects, equipping them to pursue job opportunities in various industries. Enrol today and take the first step towards building a strong foundation in business communication and financial management.</p><p><strong>Assessment</strong></p><p>There are <strong>assignments and quizzes </strong>at the end of the courses to test the learners' knowledge and deepen their understanding. Learners will need to obtain <strong>60% marks </strong>to pass the assessments. After successful completion of the assessment of each course, learners will be eligible for certificates. The <strong>QLS certificate</strong><strong>is included in the bundle price</strong>, and learners can also claim their CPD-accredited certificate for a predetermined price.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This comprehensive course bundle is perfect for:</p><ul><li>Individuals who want to improve their business communication skills and English language proficiency</li><li>Students seeking to gain essential business communication and finance skills to pursue career opportunities in a variety of industries</li><li>Professionals who want to build a strong foundation in business communication and financial management to enhance their career prospects</li><li>Business owners who want to develop effective communication and financial management strategies to improve their business operations</li><li>Individuals who want to enhance their resume and stand out in the job market by possessing in-demand business communication and finance skills</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of this course bundle, you can pursue a variety of rewarding career paths, such as:</p><ul><li>Business Analyst - £35,000-£45,000</li><li>Financial Analyst - £40,000-£55,000</li><li>Marketing Manager - £40,000-£60,000</li><li>Operations Manager - £45,000-£70,000</li><li>Business Development Manager - £50,000-£80,000</li></ul><p>Note: Salaries listed are approximate and may vary depending on experience, location, and industry.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course.</p><p>The Quality Licence Scheme is a credible and renowned endorsement that marks high quality and excellence in the UK. It is well accepted and recognised by industry experts and recruiters.</p><p>Learners who purchase this bundle will receive Hard-copy QLS Certificate at their doorstep!</p> </div>

                        </div>

One Education

Level 2 Award in Business Communication & English - QLS Endorsed Course

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Healthcare Assistant, Nursing Assistant &amp; End of Life Care Planning - QLS Endorsed Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Are you ready to elevate your career in the noble and rewarding field of nursing? In the UK, the healthcare landscape is expanding rapidly, with soaring demand for committed professionals such as Nursing Assistants and End of Life Care Specialists. In fact, according to the Office of National Statistics, you could expect an average yearly income ranging from £19,500 to £29,500 based on your experience and the responsibilities you undertake.</p><p>Why not tap into this opportunity with our comprehensive Nursing Assistant, End of Life Care, and Care Planning course bundle? It's meticulously designed not only to give your career a significant boost but also to enhance your existing skillset in healthcare.</p><p>In this bundle, you'll embark on a comprehensive learning journey covering a spectrum of healthcare aspects. With modules on Nursing Assistantship, End of Life Care, Care Planning, and more, you'll gain a deep theoretical understanding of the sector. Besides, our theoretical courses are delivered online, providing you with the freedom to learn at your own pace</p><p>Don't wait! Register today for the Healthcare Assistant, Nursing Assistant &amp; End of Life Care Planning bundle course and pave your way to a rewarding career in healthcare!</p><p><strong>Key Features of the Healthcare Assistant, Nursing Assistant &amp; End of Life Care Planning - QLS Endorsed Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Healthcare Assistant, Nursing Assistant &amp; End of Life Care Planning - QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: </strong>Diploma in Healthcare Assistant at QLS Level 5</li><li><strong> QLS Course 02: </strong>End of Life Care Course</li><li><strong> QLS Course 03: </strong>Care Planning and Record Keeping | Health &amp; Safety Online Course</li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01: </strong>Adult Nursing Training</li><li><strong>Course 02: </strong>Mental Health Nursing Diploma</li><li><strong>Course 03:</strong> Palliative Facilitator</li><li><strong>Course 04: </strong>Health and Social Care Management</li><li><strong>Course 05: </strong>Communication Skills in Health and Social Care</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01: </strong>Professional CV Writing</li><li><strong>Course 02: </strong>Job Search Skills</li><li><strong>Course 03:</strong> Self Esteem &amp; Confidence Building</li><li><strong>Course 04: </strong>Professional Diploma in Stress Management</li><li><strong>Course 05: </strong>Complete Communication Skills Master Class</li></ul></ul><ul><li>Convenient Online Learning: Our Healthcare Assistant, Nursing Assistant &amp; End of Life Care Planning - QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of the Healthcare Assistant, Nursing Assistant &amp; End of Life Care Planning - QLS Endorsed Bundle:</strong></p><ul><li>Grasp the core duties and skills required in the role of a Nursing Assistant.</li><li>Gain insights into providing compassionate and effective End of Life Care.</li><li>Understand the crucial aspects of Care Planning and Record Keeping.</li><li>Acquire knowledge in Adult Nursing and Mental Health Nursing.</li><li>Develop the necessary skills to work as a Palliative Facilitator.</li><li>Understand the fundamentals of Health and Social Care Management.</li><li>Learn effective Communication Skills in Health and Social Care.</li></ul> <p>This all-in-one course compilation offers a deep dive into eight crucial healthcare aspects, aiming to provide you with a solid foundation and enhanced understanding of the field. You'll unlock a wealth of knowledge on the roles and responsibilities of a Nursing Assistant, the ins and outs of End of Life Care, and the essentials of Care Planning and Record Keeping. Furthermore, the courses on Adult Nursing Training, Mental Health Nursing, Palliative Facilitation, Health and Social Care Management, and Communication Skills in Health and Social Care will round off your learning experience. Equip yourself with this bundle, your key to a rewarding career in healthcare.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring Nursing Assistants looking to broaden their knowledge and skills.</li><li>Professionals working in healthcare who wish to advance their career.</li><li>Individuals interested in End of Life Care and Care Planning.</li><li>Anyone seeking to gain comprehensive insights into healthcare.</li></ul><p>Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Nursing Assistant - Salary Range: £17,000 - £23,000.</li><li>End of Life Care Worker - Salary Range: £20,000 - £30,000.</li><li>Care Planning Officer - Salary Range: £22,000 - £30,000.</li><li>Adult Nurse - Salary Range: £24,000 - £35,000.</li><li>Mental Health Nurse - Salary Range: £24,000 - £37,000.</li><li>Palliative Facilitator - Salary Range: £25,000 - £40,000.</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Healthcare Assistant

Palliative Care Assistant

Nursing & Midwifery

Healthcare Science Assistant

Emergency Care Assistant

Health & Social Care

Healthcare Assistant, Nursing Assistant & End of Life Care Planning - QLS Endorsed

<p>As a responsible adult, nothing is more important than keeping children safe and protected from harm. But do you know how to recognise and respond to child neglect or abuse? Our Child Protection &amp; Safeguarding-Endorsed Certificate bundle is designed to equip you with the necessary knowledge and skills to ensure the safety and well-being of children.</p><p>This bundle consists of two QLS-endorsed courses: Child Neglect Awareness Certificate Course and Child Protection &amp; Safeguarding. Completing these courses will give you a hardcopy certificate that will attest to your knowledge and skills in protecting children. In addition, the bundle also includes five relevant CPD QS accredited courses that provide a more comprehensive understanding of child development, psychology, and safeguarding.</p><p>Through engaging and interactive online learning, you will learn how to recognise different types of child abuse, including physical, emotional, and sexual abuse, and the best ways to respond and report suspected abuse. You will also learn how to create safe environments for children and how to work with parents and carers to promote child protection.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a thorough understanding of child protection and safeguarding policies and procedures.</li><li>Learn to identify and respond to different forms of child abuse and neglect.</li><li>Develop effective communication skills to report and address concerns related to child protection.</li><li>Understand the importance of safeguarding children's rights and well-being.</li><li>Gain knowledge of child psychology and development to better support children's needs.</li><li>Develop strategies for preventing and responding to domestic violence and abuse.</li><li>Learn advanced techniques for safeguarding children at risk.</li></ul><p><strong>QLS Endorsed Courses: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Child Neglect Awareness at QLS Level 4</li><li><strong>Course 02:</strong> Diploma in Child Protection &amp; Safeguarding Children at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03: </strong>Child Development and Care</li><li><strong>Course 04: </strong>Child Psychology Diploma</li><li><strong>Course 05:</strong> Child Attachment Diploma</li><li><strong>Course 06: </strong>Domestic Violence and Abuse Awareness Diploma</li><li><strong>Course 07: </strong>Advanced Safeguarding Children (Level 2 Safeguarding)</li></ul><p>Our QLS-endorsed Child Protection &amp; Safeguarding bundle is designed to equip you with the knowledge and skills needed to protect and safeguard vulnerable children. The bundle consists of two QLS-endorsed courses, Child Neglect Awareness Certificate Course and Child Protection &amp; Safeguarding, as well as five relevant CPD QS-accredited courses.</p><p>You will gain a deep understanding of child protection and safeguarding policies and procedures, learn to identify different forms of child abuse and neglect, and develop effective communication skills to report and address concerns related to child protection. Additionally, you will gain knowledge of child psychology and development, understand the importance of safeguarding children's rights and well-being, and develop strategies for preventing and responding to domestic violence and abuse.</p><p><strong>Certification</strong></p><p>Learners will qualify for the <strong>highly sought-after QLS Endorsed Certificate</strong> after successfully passing the assessment at the conclusion of each endorsed course.</p><p><strong>The Quality Licence Scheme</strong> is a credible and renowned endorsement that marks <strong>high quality </strong><strong>and excellence</strong> in the UK. It is well accepted and sought after by industry experts and recruiters.</p><p>Learners who purchase this bundle will receive <strong>TWO Hardcopy QLS Certificates at their door!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Social workers, child protection officers, and other professionals working with children</li><li>Parents, guardians, and other caregivers</li><li>Anyone interested in learning about child protection and safeguarding policies and procedures</li><li>Individuals looking to expand their knowledge and skill set in child protection and safeguarding.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Child protection officer: £20,000 - £40,000 per year</li><li>Social worker: £24,000 - £40,000 per year</li><li>Family support worker: £18,000 - £30,000 per year</li><li>Counsellor: £20,000 - £45,000 per year</li><li>Teacher: £24,000 - £40,000 per year</li><li>Police officer: £20,000 - £50,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Child Protection & Safeguarding-Endorsed Certificate Course

<p>From the grand pyramids of Giza to the modern-day skyscrapers of London, projects have been at the forefront of human achievements. Since the beginning of time, people have been managing projects, but the art of project management has come a long way. In today's fast-paced world, it is imperative to have the right set of skills and knowledge to manage projects effectively. That's where our "Project Management, Agile Scrum and Team Management" bundle comes in.</p><p>This bundle includes three QLS-endorsed courses, namely Project Management, Agile Scrum Master, and Team Management. The courses are designed to equip learners with the skills and knowledge to manage projects, lead teams, and implement Agile methodologies successfully. Upon completion of each course, learners will receive a hardcopy certificate endorsed by QLS.</p><p>In addition to the three courses, this bundle includes five CPD QS accredited relevant courses, which cover topics such as Business Analysis, Lean Management, and Risk Management. Moreover, learners can take advantage of five CPD QS accredited career development courses, including Effective Communication, Leadership, and Personal Development.</p><p>The Project Management course provides learners with a comprehensive understanding of the principles and processes of project management. The Agile Scrum Master course equips learners with the skills to implement Agile methodologies and manage projects using the Scrum framework. The Team Management course focuses on the best practices for building and leading high-performing teams.</p><p>With our "Project Management, Agile Scrum and Team Management" bundle, learners will gain the skills and knowledge to manage projects effectively, lead teams, and implement Agile methodologies successfully. This bundle is ideal for anyone looking to enhance their career in project management, whether they are new to the field or seasoned professionals.</p><p>Don't let the opportunity to take your career to the next level pass you by. Enrol in our "Project Management, Agile Scrum and Team Management" bundle today and start your journey towards success.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Advanced Diploma in Project Management at QLS Level 7</li><li><strong>Course 02: </strong>Diploma in Agile Scrum Master Training at QLS Level 5</li><li><strong>Course 03: </strong>Diploma in Team Management at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Quality Management and Strategic Training - ISO 9001</li><li><strong>Course 05:</strong> Strategic Management</li><li><strong>Course 06:</strong> Financial Modelling for Decision Making and Business Plan</li><li><strong>Course 07:</strong> Line Management</li><li><strong>Course 08:</strong> Diploma in Leadership</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong>career growth.</strong></p><ul><li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Apply project management methodologies to deliver successful projects.</li><li>Implement Agile methodologies to manage projects in an Agile environment effectively.</li><li>Lead and manage high-performing teams effectively.</li><li>Understand and implement Quality Management Systems, ISO 9001, and Lean Six Sigma methodologies.</li><li>Develop and implement effective leadership and strategic management skills.</li><li>Utilize financial modelling techniques to support decision-making and business planning.</li><li>Develop skills in line management, negotiation, time management, conflict resolution, and risk management.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Project Management course delves into the project lifecycle, time optimisation, quality control, human resources, performance enhancement, risk mitigation, and more. It also highlights effective planning, scheduling, talent development, and communication skills. This course suits individuals seeking to amplify their project execution capabilities.</p><p>The Agile Scrum Master course explores Agile methodologies and Scrum, detailing Scrum teams, events, artefacts, scaling techniques, and Agile requirements. It offers guidance for PSM1 certification and insights into Agile metrics. This course is beneficial for individuals aspiring to excel in managing Agile projects.</p><p>The Team Management course centres on creating high-performing teams, discussing team definitions, leadership, motivation strategies, talent development, stress mitigation, and mental health. It includes succession planning, communication skills, negotiation techniques, change adaptation, time optimisation, and conflict resolution. Ideal for those aiming to augment their leadership and team steering capabilities.</p><p><strong>Certificate</strong></p><ul><li>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.</li><li><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.</li><li>Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals interested in project management, Agile Scrum, and team management</li><li>Managers and team leaders looking to enhance their leadership skills and manage teams effectively</li><li>Individuals interested in acquiring practical skills and knowledge to manage projects and teams successfully</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ol><li>Project Manager: £25,000 - £80,000</li><li>Agile Scrum Master: £30,000 - £90,000</li><li>Team Leader: £20,000 - £60,000</li><li>Quality Manager: £30,000 - £70,000</li><li>Strategic Manager: £40,000 - £100,000</li></ol>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Project Management, Agile Scrum and Team Management

<p>Are you ready to take your career in HR to the next level? Do you want to become a skilled and knowledgeable recruitment consultant? If so, we have the perfect solution for you. Introducing the Recruitment Consultant Level 5 and Certificate in HR Audit &amp; Change Management course bundle.</p> <p>This course bundle is designed to provide you with the knowledge and skills necessary to excel in the HR field, specifically in recruitment consulting, HR audit, and change management. You'll learn the principles of effective recruitment, how to conduct HR audits, and how to manage change within an organisation. These skills are essential for anyone looking to advance their career in HR and make a meaningful impact in their organisation.</p> <p>But don't just take our word for it. Consider the following statistics:</p> <ul> <li>A study by McKinsey found that organisations with highly skilled HR teams are 4x more likely to be successful in achieving their business goals.</li><li>According to Glassdoor, the average salary for a recruitment consultant is over $52,000 per year, with many top earners making over $80,000 annually.</li><li>A survey by SHRM found that 86% of organisations conduct HR audits to evaluate their HR practices and identify areas for improvement.</li></ul> <p>These statistics demonstrate the value and importance of investing in your HR education and skills. By enrolling in the Recruitment Consultant Level 5 and Certificate in HR Audit &amp; Change Management course bundle, you'll gain the knowledge and confidence to take your career to the next level and significantly impact your organisation.</p> <p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With three such courses included in this bundle, learners will surely receive a top-notch, informative, and engaging education.</p> <p>Investing in your education is always a wise choice, and with 3 QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume. Apart from the QLS courses, the learners will get access to 10 CPD courses in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge.</p> <p>So why wait? Invest in your HR education today and unlock the full potential of your career. Enrol in the Recruitment Consultant Level 5 and Certificate in HR Audit &amp; Change Management course bundle now.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Certificate in HR Audit at QLS Level 4</li><li><strong>Course 02:</strong> Diploma in Recruitment Consultant at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Change Management at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> HR Management</li><li><strong>Course 05:</strong> Employment Law</li><li><strong>Course 06:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 07:</strong> Virtual Interviewing for HR</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11:</strong> Leadership and Management Course</li><li><strong>Course 12:</strong> Communication Building Masterclass</li><li><strong>Course 13:</strong> Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Gain an understanding of the recruitment industry and its best practices.</li><li>Learn how to conduct effective recruitment and selection processes, including job analysis, job description, and interviewing techniques.</li><li>Develop skills in HR audit and change management, including assessing HR policies and procedures, identifying areas for improvement, and implementing change.</li><li>Acquire knowledge of employment law and compliance requirements in the UK.</li><li>Learn how to manage employee relations, including conflict resolution and disciplinary procedures.</li><li>Enhance communication and interpersonal skills for effective client management and team collaboration.</li></ul> <p><strong>Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</strong></p><p>The Recruitment and HR Management bundle is designed to provide learners with a comprehensive understanding of recruitment consulting, HR management, employment law, emotional intelligence, virtual interviewing, communication skills, and change management. This bundle is ideal for individuals interested in pursuing a career in recruitment or human resources or those already working in the industry who want to enhance their skills and knowledge. Throughout the courses, learners will explore topics such as talent acquisition, HR audits, employee relations, conflict resolution, effective communication, and organisational change, all of which are essential to succeeding in the dynamic and evolving world of HR management.</p> <p>By the end of this bundle, learners will have gained the knowledge needed to effectively manage recruitment processes, implement HR strategies, and lead organisational change, ensuring the success of both the employees and the organisation.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals interested in pursuing a career in recruitment or HR management.</li><li>Recruitment professionals looking to enhance their knowledge and skills in recruitment best practices and HR audits.</li><li>HR professionals interested in developing their skills in change management.</li><li>Small business owners who want to manage their own recruitment and HR functions.</li><li>Employees involved in recruitment or HR functions who want to improve their knowledge and skills.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Recruitment Consultant: £20,000 - £35,000 per year</li><li>HR Advisor: £22,000 - £35,000 per year</li><li>HR Manager: £30,000 - £60,000 per year</li><li>Change Manager: £40,000 - £70,000 per year</li><li>Employee Relations Manager: £30,000 - £50,000 per year</li><li>Talent Acquisition Manager: £40,000 - £70,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Recruitment Consultant,  HR Audi & Change Management

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Nexus Human

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Testimonials</span></h1><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Powerful and inspirational&rdquo;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Everyone would benefit from this training&rdquo;&nbsp;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I will change how I work from this moment on."</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I found your training extremely powerful and it has really impacted."</em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023</strong></span><span style="font-family: Roboto; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Roboto; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</strong></em> is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">health, SEND or social care</strong>, whether a registered or non-registered practitioner.&nbsp;</span></p><h1 style="text-align: justify; box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Content</span></h1><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current context for families and practitioners</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">What is going on underneath the surface</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Next steps to creating meaningful change</li></ul><h1 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Trainer</span></h1><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Rachel Wright (BSc RN) is founder of&nbsp;</span><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 16px; color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(209, 72, 65);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Born at the Right Time</strong></a></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, author of&nbsp;</span><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies I&#39;m Under</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">,&nbsp;</span><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">award winning blogger</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">&nbsp;and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="color: rgb(226, 80, 65);"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span></strong><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies We&rsquo;re Under Podcast</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, Rachel&rsquo;s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bridging the Gap</strong> between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.</span></p>

Testimonials
“Powerful and inspirational”
“Everyone would benefit from this training” 
"I will change how I work from this moment on."
"I found your training extremely powerful and it has really impacted."
Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023 
Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities. 
When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner. 
Content
Current context for families and practitioners
What is going on underneath the surface
Next steps to creating meaningful change
Trainer
Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless. 
An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Born at the Right Time

Learning Disability Nurse

SENCO

Allied Health Professions (AHP)

Healthcare Workers

Palliative Care

Sen Teaching Assistant

Hospice & Palliative Medicine

Speech & Language Therapist

Social Worker

Occupational Therapist

Occupational Health Nurse

Disability Awareness

Health Education

Speech & Language Therapy (SLT)

Physiotherapy Support Worker

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Essentials in Communication and Co-production with Parents/Carers (Sept 24)

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

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					<div><h3><strong><span>Overview</span></strong></h3></div>
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					<div><p>This Effective Communication Skills course will unlock your full potential and will show you how to <strong>excel in a career in Effective Communication Skills</strong>. So upskill now and reach your full potential. Everything you need to get started in Effective Communication Skills is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Effective Communication Skills will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Effective Communication Skills Course, You Will:</span></strong></h3></div>
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					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Effective Communication Skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Effective Communication Skills topics and tips from industry experts.</li><li>Learn in-demand Effective Communication Skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
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					<div><p>This Effective Communication Skills course covers everything you must know to stand against the tough competition in the Effective Communication Skills field. </p><p>The future is truly yours to seize with this Effective Communication Skills. Enrol today and complete the course to achieve a Effective Communication Skills <strong>certificate</strong> that can change your professional career forever.</p></div>
				</div>
				</div>
						</div>
			</div>
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				<div>
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					<div><h3><strong><span>Additional Perks of Buying a Course From Institute of Mental Health</span></strong><b></b></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
				</div>
				</div>
				<div>
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					<div><p>Enrolling in the Effective Communication Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
				</div>
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					<div><h3><strong><span>Process of Evaluation</span></strong></h3></div>
				</div>
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				<div>
				<div>
					<div><section><div><div><div><div><div><div><div><div><p>After studying the Effective Communication Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div></div></div></div></div></div></div></div></section></div>
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					<div><h3><strong><span>Certificate of Achievement</span><span><br /></span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>Upon successfully completing the Effective Communication Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
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					<div><h3><strong><span>Who Is This Course for?</span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This Effective Communication Skills is suitable for anyone aspiring to start a career in Effective Communication Skills; even if you are new to this and have no prior knowledge on Effective Communication Skills, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Effective Communication Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Effective Communication Skills course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
				</div>
				</div>
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					<div><h3><strong><span>Requirements</span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This Effective Communication Skills course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Effective Communication Skills course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Effective Communication Skills course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
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	<span>Course Curriculum</span>
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					<td colspan="4">Winning With Communication</td>
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					<td>Introduction To Communication - Goals &amp; Benefits</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td>Key Principles Of Communication</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>Fundamentals Of Communication - Part 1</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td>Fundamentals Of Communication - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td>Great Communication Tips - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td>Great Communication Tips - Part 2</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td>Self-Talk &amp; Powerful Language</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td><i></i></td>
					<td>Miscommunication</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td><i></i></td>
					<td>Still MORE Great Tips! Part 1</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td><i></i></td>
					<td>Still MORE Great Tips! Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td><i></i></td>
					<td>Still MORE Great Tips! Part 3</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Final Thoughts and Suggestions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PROMO Communication (BEST)</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
				</tbody></table></div>

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						</div>

Overview
This Effective Communication Skills course will unlock your full potential and will show you how to excel in a career in Effective Communication Skills. So upskill now and reach your full potential. Everything you need to get started in Effective Communication Skills is available in this course.
Learning and progressing are the hallmarks of personal development. This Effective Communication Skills will quickly teach you the must-have skills needed to start in the relevant industry.
In This Effective Communication Skills Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Effective Communication Skills to help you advance your career.
Acquire a comprehensive understanding of various Effective Communication Skills topics and tips from industry experts.
Learn in-demand Effective Communication Skills that are in high demand among UK employers, which will help you to kickstart your career.
This Effective Communication Skills course covers everything you must know to stand against the tough competition in the Effective Communication Skills field. 
The future is truly yours to seize with this Effective Communication Skills. Enrol today and complete the course to achieve a Effective Communication Skills certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Effective Communication Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Effective Communication Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Effective Communication Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Effective Communication Skills is suitable for anyone aspiring to start a career in Effective Communication Skills; even if you are new to this and have no prior knowledge on Effective Communication Skills, this course is going to be very easy for you to understand. 
And if you are already working in the Effective Communication Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Effective Communication Skills course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Effective Communication Skills course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Effective Communication Skills course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Effective Communication Skills course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Winning With Communication			
	Introduction To Communication - Goals & Benefits		00:07:00
	Key Principles Of Communication		00:14:00
	We Are ALWAYS Communicating		00:17:00
	Fundamentals Of Communication - Part 1		00:06:00
	Fundamentals Of Communication - Part 2		00:08:00
	Great Communication Tips - Part 1		00:14:00
	Great Communication Tips - Part 2		00:19:00
	Self-Talk & Powerful Language		00:10:00
	Miscommunication		00:06:00
	Still MORE Great Tips! Part 1		00:12:00
	Still MORE Great Tips! Part 2		00:08:00
	Still MORE Great Tips! Part 3		00:05:00
	Final Thoughts and Suggestions		00:06:00
	PROMO Communication (BEST)		00:06:00

IOMH - Institute of Mental Health

Networking

Communication Skills

Effective Communication Skills

<header style="color: rgb(113, 119, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(113, 119, 125);"><nav data-bm="0" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style="color: rgb(68, 68, 68);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></nav></header><div data-priority="2" style="color: rgb(113, 119, 125); box-sizing: border-box;" fr-original-style=" color: rgb(113, 119, 125);"><div tabindex="0" fr-original-style="" style="box-sizing: border-box;"><div style="color: var(--cib-color-foreground-neutral-primary); box-sizing: border-box;" fr-original-style=" color: var(--cib-color-foreground-neutral-primary);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Communication</span></strong><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">&nbsp;originates from the Latin word&nbsp;<em fr-original-style="" style="box-sizing: border-box;">commūnicāre</em>, which means &ldquo;to share.&rdquo; It involves conveying information through various means, such as speech, visuals, writing, or behavior. Key points about communication include:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Definition</strong>: Communication is the exchange of thoughts, messages, or information between individuals or groups.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Components</strong>: It involves a sender, a message, and a recipient. The receiver need not be present during communication.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Modes</strong>: Communication can occur intentionally or unintentionally, using conventional or unconventional signals.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Historical Context</strong>: Early forms of communication included simple words, written letters, and visual signals like light and fire.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Modern Methods</strong>: Today, we communicate through diverse channels beyond crying, which was an infant&rsquo;s earliest form of expression.</li></ol></div></div></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; box-sizing: border-box;' fr-original-style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif;'>During this course, you&rsquo;ll discover the fascinating intricacies of communication. Feel free to explore further as we delve into this expansive field. Your communication skills will reach new heights once you&rsquo;ve completed the sessions.</span><span style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; background-color: transparent; box-sizing: border-box;' fr-original-style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; background-color: transparent;'><br fr-original-style="" style="box-sizing: border-box;"></span></p>



Communication originates from the Latin word commūnicāre, which means “to share.” It involves conveying information through various means, such as speech, visuals, writing, or behavior. Key points about communication include:
Definition: Communication is the exchange of thoughts, messages, or information between individuals or groups.
Components: It involves a sender, a message, and a recipient. The receiver need not be present during communication.
Modes: Communication can occur intentionally or unintentionally, using conventional or unconventional signals.
Historical Context: Early forms of communication included simple words, written letters, and visual signals like light and fire.
Modern Methods: Today, we communicate through diverse channels beyond crying, which was an infant’s earliest form of expression.
During this course, you’ll discover the fascinating intricacies of communication. Feel free to explore further as we delve into this expansive field. Your communication skills will reach new heights once you’ve completed the sessions.


Mastermind Academy

Listening Skills

People Skills

Interpersonal Skills

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently. 

Communication Skills 


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							<p><span>Confidence and Communication Skills is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Confidence and Communication Skills and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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			<h2> Why Choose Teachers Training
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			<p>Some of our features are:</p>		</div>
				</div>
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										<span>This is a dedicated website for teaching</span>
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										<span>24/7 tutor support</span>
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										<span>Interactive Content</span>
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										<span>Affordable price</span>
									</li>
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										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
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											<span>
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										<span>100% online </span>
									</li>
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										<span>Flexible deadline</span>
									</li>
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			<h2> Entry Requirements
</h2>		</div>
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			<p>No formal entry requirements. You need to have:


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										<span>Passion for learning</span>
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										<span>A good understanding of the English language</span>
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										<span>numeracy and IT</span>
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										<span>Desire for entrepreneurship </span>
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										<span>over the age of 16.</span>
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			<h2>Assessment</h2>		</div>
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							<p><span>The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. </span></p><p><span>After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.</span></p>						</div>
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			<h2>Certification</h2>		</div>
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							<p><strong>CPD Certification from The Teachers Training</strong></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
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							</div><table width="100%">				<tbody><tr>
					<td colspan="4">Confidence and Communication Skills</td>
				</tr>
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					<td><i></i></td>
					<td>What You Will Learn</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>What Is Assertiveness Part 1</td>
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					<td>Your Rights And Beliefs</td>
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					<td>Assertive Body Language</td>
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					<td>Assertiveness Feedback Cards</td>
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					<td>Express Yourself: Speak Up, Share Your Ideas &amp; Opinions, Express W</td>
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					<td><span><i></i> 00:16:00</span></td>
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					<td>Provide Helpful Feedback To Others</td>
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					<td>Receive Negative Feedback, React &amp; Defend Yourself When Criticized</td>
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					<td>Learn To Say No</td>
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					<td>Reduce Negative Emotions &amp; Discomfort When Talking To People</td>
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					<td><span><i></i> 00:09:00</span></td>
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Confidence and Communication Skills is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Confidence and Communication Skills and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Confidence and Communication Skills		
What Is Assertiveness Part 1		
What Is Assertiveness Part 2		
Your Rights And Beliefs		
Assertive Body Language		
Assertiveness Feedback Cards		
Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W		
Provide Helpful Feedback To Others		
Receive Negative Feedback, React & Defend Yourself When Criticized		
Learn To Say No		
Deal With Conflicts, Deal With Confrontation, Challenging Situations		
Reduce Negative Emotions & Discomfort When Talking To People
Why Choose Teachers Training
Some of our features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK’s top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
numeracy and IT
Desire for entrepreneurship
over the age of 16.
Assessment
The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. 
After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


The Teachers Training

Professional Skills

Teaching & Training

Build confidence and enhance communication skills to thrive in personal and professional interactions. This course provides practical techniques for clear and effective communication.

Confidence and Communication Skills

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			<h2>Overview of Communication Skills in Health and Social Care</h2>		</div>
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					<div><p><span>Join our Communication Skills in Health and Social Care course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Communication Skills in Health and Social Care course has everything you need to get a great start in this sector.</span></p><p><span>Improving and moving forward is key to getting ahead personally. The Communication Skills in Health and Social Care course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!</span></p></div>
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			<h3>Get a Quick Look at The Course Content:</h3>		</div>
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			<h3>This <span>Communication Skills in Health and Social Care </span>Course will help you to learn:</h3>		</div>
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										<span>Learn strategies to boost your workplace efficiency.</span>
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										<span>Hone your skills to help you advance your career.</span>
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										<span>Acquire a comprehensive understanding of various topics and tips.</span>
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										<span>Learn in-demand skills that are in high demand among UK employers</span>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Communication Skills in Health and Social Care. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h2>Details</h2>		</div>
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			<h3>Perks of Learning with IOMH</h3>		</div>
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										<span>One-To-One Support from a Dedicated Tutor Throughout Your Course.</span>
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										<span>Study Online - Whenever and Wherever You Want.</span>
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										<span>Instant Digital/ PDF Certificate.</span>
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										<span>100% Money Back Guarantee.</span>
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										<span>12 Months Access.</span>
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			<h3>Process of Evaluation</h3>		</div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h3>Certificate of Achievement</h3>		</div>
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					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  
<p>After completing the <span>Communication Skills in Health and Social Care course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p>
<p><span>Certificate of Completion - Hard copy Certificate</span></p>
<p><span>You can get the CPD Accredited <b><i>Hard Copy Certificate for £12.99</i></b>.</span></p>
<div><span> </span></div>
<div><span>Shipping Charges:</span><span><span><br /></span></span></div>
<ul>
<li><p><span>Inside the UK: £3.99</span></p></li>
<li><p><span>International: £10.99</span></p></li>
</ul></div>
				</div>
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			<h3>Who Is This Course for?</h3>		</div>
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				<div>
					<div><p><span>This Communication Skills in Health and Social Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. </span></p><p><span>On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </span></p><p><span>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</span></p></div>
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				</div>
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			<h3>Requirements</h3>		</div>
				</div>
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				<div>
					<div><p><span>You don't need any educational qualification or experience to enrol in the Communication Skills in Health and Social Care course.</span></p>
<p><span>Do note: you must be at least 16 years old to enrol.</span></p>
<p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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			<h3>Career Path</h3>		</div>
				</div>
				<div>
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					<div><p><span>The certification and skills you get from this </span><span>Communication Skills in Health and Social Care Course</span><span> can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.</span></p></div>
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			<h2><u>Frequently Asked Questions (FAQ's)</u></h2>		</div>
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												Q. How do I purchase a course?
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					<div id="elementor-tab-content-7481"><p>1.  You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.<br />2. Click on Take This Course button, and you will be directed to the Cart page.<br />3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.<br />4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.</p></div>
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												Q. I have purchased the course when will I be able to access the materials?
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					<div id="elementor-tab-content-7482"><p>After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.</p></div>
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												Q. I haven't received my certificate yet. What should I do?
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					<div id="elementor-tab-content-7483"><p>You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.</p><p>For International Delivery, it will take 20-25 days.</p><p>If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.</p></div>
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												Q. I don't have a credit/debit card, what other methods of payment do you accept?
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					<div id="elementor-tab-content-7484"><p>You can make the payment using PayPal or you can Bank Transfer the amount.</p><p>For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.</p><p>After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.</p></div>
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												Q. Can I do the courses from outside UK?
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					<div id="elementor-tab-content-7485"><p>We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.</p></div>
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												Q. When I log into the account it says 'Contact Administrator'.
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					<div id="elementor-tab-content-7486"><p>To resolve this issue, please log out of your account and then log back in.</p></div>
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	<span>Course Curriculum</span>
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					<td colspan="4">Module 1. Introduction to Health and Social Care</td>
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					<td>Module 1: Introduction to Health and Social Care</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 2: Communication and its Relevance</td>
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					<td>Module 2: Communication and its Relevance</td>
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					<td><span><i></i> 00:42:00</span></td>
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					<td colspan="4">Module 3: Importance of Communication in Healthcare</td>
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					<td><span><i></i> 00:33:00</span></td>
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					<td colspan="4">Module 4: Professional Communication and Behaviour</td>
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					<td>Module 4: Professional Communication and Behaviour</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 5: Interviewing Techniques</td>
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					<td>Module 5: Interviewing Techniques</td>
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					<td><span><i></i> 00:32:00</span></td>
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					<td colspan="4">Module 6: Adapting Communication to a Patient's Ability to Understand</td>
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					<td>Module 6: Adapting Communication to a Patient's Ability to Understand</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 7:  Confidentiality in a Medical Environment  </td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td colspan="4">Module 8: Human Body Vocabulary with Pictures</td>
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					<td><i></i></td>
					<td>Module 8: Human Body Vocabulary with Pictures</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
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					<td colspan="4">Module 9: Equipment, Instrument and Lab Tests</td>
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					<td><i></i></td>
					<td>Module 9: Equipment, Instruments and Lab Tests</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 10: Legal aspects and Ethics</td>
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					<td><i></i></td>
					<td>Module 10: Legal aspects and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 11: Medical Jargon and Terminology </td>
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					<td><i></i></td>
					<td>Module 11: Medical Jargon and Terminology</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
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					<td colspan="4">Module 12:  Acronyms and Abbreviation</td>
				</tr>
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					<td><i></i></td>
					<td>Module 12: Acronyms and Abbreviation</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td><i></i></td>
					<td>Assignment - Communication Skills in Health and Social Care</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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				</tbody></table></div>

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Overview of Communication Skills in Health and Social Care
Good communication skills are very important in health and social care. Over 3 million people in the UK work in this field. They all need to talk well with patients and each other. This course teaches you how to do that. You'll learn why talking clearly matters in healthcare. We show you how to speak with patients in a good way. You'll also learn how to keep patient information private.
We cover many parts of healthcare talking. You'll learn about the human body and medical tools. We teach you medical words and short forms. This helps you understand other healthcare workers. We also talk about the rules for talking in healthcare. This includes what you can and can't say to patients.
This course can help you get a job in health and social care. The NHS needs people who can talk well. Care homes do too. After this course, you'll be better at talking to patients and co-workers. You'll know how to handle hard talks in healthcare. This makes you good at your job and helps patients feel better. Join us to learn these important skills.
Become proficient in Communication Skills in Health & Social Care by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Communication Skills in Health & Social Care mastery is not limited to only conceptual frameworks! This Communication Skills in Health & Social Care will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Communication Skills in Health & Social Care, we will provide experts who will support and guide you. So, add this Communication Skills in Health & Social Care to your cart and boost your personal and career development.
In this Communication Skills in Health & Social Care, you will:
Sharpen your skills to help you advance your career.
Acquire a comprehensive understanding of various related topics and tips from industry experts.
Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Communication Skills in Health & Social Care career.
Enrolling in the Communication Skills in Health & Social Care can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now!
Details
Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online - Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the Communication Skills in Health and Social Care course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
This Communication Skills in Health and Social Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. 
On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
You don't need any educational qualification or experience to enrol in the Communication Skills in Health and Social Care course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The certification and skills you get from this Communication Skills in Health and Social Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

 Course Curriculum

Module 1. Introduction to Health and Social Care			
	Module 1: Introduction to Health and Social Care		00:19:00
Module 2: Communication and its Relevance			
	Module 2: Communication and its Relevance		00:42:00
Module 3: Importance of Communication in Healthcare			
	Module 3: Importance of Communication in Healthcare		00:33:00
Module 4: Professional Communication and Behaviour			
	Module 4: Professional Communication and Behaviour		00:19:00
Module 5: Interviewing Techniques			
	Module 5: Interviewing Techniques		00:32:00
Module 6: Adapting Communication to a Patient's Ability to Understand			
	Module 6: Adapting Communication to a Patient's Ability to Understand		00:19:00
Module 7: Confidentiality in a Medical Environment			
	Module 7: Confidentiality in a Medical Environment		00:17:00
Module 8: Human Body Vocabulary with Pictures			
	Module 8: Human Body Vocabulary with Pictures		00:47:00
Module 9: Equipment, Instrument and Lab Tests			
	Module 9: Equipment, Instruments and Lab Tests		00:19:00
Module 10: Legal aspects and Ethics			
	Module 10: Legal aspects and Ethics		00:22:00
Module 11: Medical Jargon and Terminology			
	Module 11: Medical Jargon and Terminology		00:28:00
Module 12: Acronyms and Abbreviation			
	Module 12: Acronyms and Abbreviation		00:36:00
Assignment			
	Assignment - Communication Skills in Health and Social Care		00:00:00


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