1427 CLO courses in Glasgow delivered Live Online

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Duration 1 Days 6 CPD hours This course is intended for The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don?t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful. This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. Prerequisites Prerequisite certification is not required before taking this course. Successful Azure AI Fundamental students start with some basic awareness of computing and internet concepts, and an interest in using Azure AI services. Specifically: * Experience using computers and the internet. * Interest in use cases for AI applications and machine learning models. * A willingness to learn through hands-on exp... 1 - FUNDAMENTAL AI CONCEPTS * Understand machine learning * Understand computer vision * Understand natural language processing * Understand document intelligence and knowledge mining * Understand generative AI * Challenges and risks with AI * Understand Responsible AI 2 - FUNDAMENTALS OF MACHINE LEARNING * What is machine learning? * Types of machine learning * Regression * Binary classification * Multiclass classification * Clustering * Deep learning * Azure Machine Learning 3 - FUNDAMENTALS OF AZURE AI SERVICES * AI services on the Azure platform * Create Azure AI service resources * Use Azure AI services * Understand authentication for Azure AI services 4 - FUNDAMENTALS OF COMPUTER VISION * Images and image processing * Machine learning for computer vision * Azure AI Vision 5 - FUNDAMENTALS OF FACIAL RECOGNITION * Understand Face analysis * Get started with Face analysis on Azure 6 - FUNDAMENTALS OF OPTICAL CHARACTER RECOGNITION * Get started with Vision Studio on Azure 7 - FUNDAMENTALS OF TEXT ANALYSIS WITH THE LANGUAGE SERVICE * Understand Text Analytics * Get started with text analysis 8 - FUNDAMENTALS OF QUESTION ANSWERING WITH THE LANGUAGE SERVICE * Understand question answering * Get started with the Language service and Azure Bot Service 9 - FUNDAMENTALS OF CONVERSATIONAL LANGUAGE UNDERSTANDING * Describe conversational language understanding * Get started with conversational language understanding in Azure 10 - FUNDAMENTALS OF AZURE AI SPEECH * Understand speech recognition and synthesis * Get started with speech on Azure 11 - FUNDAMENTALS OF AZURE AI DOCUMENT INTELLIGENCE * Explore capabilities of document intelligence * Get started with receipt analysis on Azure 12 - FUNDAMENTALS OF KNOWLEDGE MINING WITH AZURE COGNITIVE SEARCH * What is Azure Cognitive Search? * Identify elements of a search solution * Use a skillset to define an enrichment pipeline * Understand indexes * Use an indexer to build an index * Persist enriched data in a knowledge store * Create an index in the Azure portal * Query data in an Azure Cognitive Search index 13 - FUNDAMENTALS OF GENERATIVE AI * What is generative AI? * Large language models * What is Azure OpenAI? * What are copilots? * Improve generative AI responses with prompt engineering 14 - FUNDAMENTALS OF AZURE OPENAI SERVICE * What is generative AI * Describe Azure OpenAI * How to use Azure OpenAI * Understand OpenAI's natural language capabilities * Understand OpenAI code generation capabilities * Understand OpenAI's image generation capabilities * Describe Azure OpenAI's access and responsible AI policies 15 - FUNDAMENTALS OF RESPONSIBLE GENERATIVE AI * Plan a responsible generative AI solution * Identify potential harms * Measure potential harms * Mitigate potential harms * Operate a responsible generative AI solution ADDITIONAL COURSE DETAILS: Nexus Humans AI-900T00 - Microsoft Azure AI Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AI-900T00 - Microsoft Azure AI Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Overview Students will come away with knowledge and skills to become a top-notch team performer. This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - DEFINING SUCCESS * What is a Team? * An Overview of Tuckman and Jensen's Four-Phase Model 3 - TYPES OF TEAMS * The Traditional Team * Self-Directed Teams * E-Teams 4 - THE FIRST STAGE OF TEAM DEVELOPMENT-FORMING * Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 5 - THE SECOND STAGE OF TEAM DEVELOPMENT-STORMING * The Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 6 - THE THIRD STAGE OF TEAM DEVELOPMENT-NORMING * The Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 7 - THE FOURTH STAGE OF TEAM DEVELOPMENT-PERFORMING * Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 8 - TEAM BUILDING ACTIVITIES * The Benefits and Disadvantages * Team-Building Activities That Won't Make People Cringe * Choosing a Location for Team-Building 9 - MAKING THE MOST OF TEAM MEETINGS * Setting the Time and Place * Trying the 50-Minute Meeting * Using Celebrations of All Sizes 10 - SOLVING PROBLEMS AS A TEAM * The Six Thinking Hats * Encouraging Brainstorming * Building Consensus 11 - ENCOURAGING TEAMWORK * Some Things to Do * Some Things to Avoid * Some Things to Consider 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans ADDITIONAL COURSE DETAILS: Nexus Humans Teamwork and Team Building training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Teamwork and Team Building course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Master YouTube with TubeBuddy: A Micro-Workshop Unlock your YouTube channel's full potential with our exclusive micro-workshop on TubeBuddy, the ultimate tool for video creators. Learn how to effectively use TubeBuddy's powerful features to optimise your content, increase your visibility, and grow your audience.  What You’ll Learn: SEO & Keywords: Master the Keyword Explorer and SEO Studio to dominate search results. Content Optimisation: Utilise A/B Testing, Thumbnail Analyser, and Click Magnet for maximum engagement. Efficiency Tools: Streamline your workflow with Bulk Processing and advanced analytics. Join us and transform your YouTube strategy with expert insights and practical tips on leveraging TubeBuddy. Don’t miss this opportunity to take your channel to the next level! For more information on TubeBuddy’s features, visit TubeBuddy [https://www.tubebuddy.com/pricing?a=ClockworkEye]https://www.tubebuddy.com/.

We aim to create a kind of intimacy where practitioners can see themselves clearly whilst getting the support to be who they are. -------------------------------------------------------------------------------- All therapists have an original project, an intention, a gut feeling, and the reason why they decided to practice. Through training, many things are learnt but often this profound and personal purpose can be clouded. This weekly group provides a safe space that promotes a non-judgmental approach. We aim to create a kind of intimacy where practitioners can see themselves clearly whilst getting the support to be who they are. Once the practitioners own individual style is discovered a process to master what will become their own personal approach begins. The group is the supervisor, a gentle but firm mirror to observe our work with perspective and generate understanding of the client’s process by taking into account ourselves as co-creators of the therapeutic encounter. A creative and uplifting weekly group that aims to strengthen the therapists’ own existential awareness. Bárbara Godoy M.A., Adv. Dip. Exi. Psy, Existential lecturer, Psychotherapist and Supervisor UKCP accredited. MBACP and SEA – Director of Therapy Harley Street. Bárbara’s academic experience in London since 2008 includes lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated therapeutic Group Work internationally since 1997. Currently, as the clinical director of THS, Bárbara leads a team of over 30 professional practitioners in the area of Psychological services and Well-being consultancy. Bárbara is also the founder director. NEW TERM 2024: Option one: Fridays 2 pm to 3 pm (UK time) Dates: 20 and 27 September, 4, 11, 18 and 25 October, 1, 8, 15 and 22 November Book here > [https://www.eventbrite.com/e/reflective-supervision-group-with-barbara-godoy-tickets-904670272137?aff=oddtdtcreator] Option two: Tuesdays 7.30 pm to 8.30 pm (UK time) Dates: 17 and 24 September, 1, 8, 15, 22 and 29 October, 5, 12 and 19 November Book here > [https://www.eventbrite.com/e/copy-of-reflective-supervision-group-with-barbara-godoy-tickets-904675608097?aff=oddtdtcreator]

Platelet-rich Plasma (PRP) treatments Nationally Recognised Qualification No previous experience or qualifications needed Open College Network Accreditation Level 4 (as required for minimally invasive procedures) Covers standards set by HEE Employed (salon) or Self-Employed opportunities Basic understanding of English language required OPEN TO ALL APPLICANTS

Duration 5 Days 30 CPD hours This course is intended for The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies. In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data. Prerequisites The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices. 1 - EXPLORE THE ENTERPRISE DESKTOP * Examine benefits of modern management * Examine the enterprise desktop life-cycle model * Examine planning and purchasing * Examine desktop deployment * Plan an application deployment * Plan for upgrades and retirement 2 - EXPLORE WINDOWS EDITIONS * Examine Windows client editions and capabilities * Select client edition * Examine hardware requirements 3 - UNDERSTAND MICROSOFT ENTRA ID * Examine Microsoft Entra ID * Compare Microsoft Entra ID and Active Directory Domain Services * Examine Microsoft Entra ID as a directory service for cloud apps * Compare Microsoft Entra ID P1 and P2 plans * Examine Microsoft Entra Domain Services 4 - MANAGE MICROSOFT ENTRA IDENTITIES * Examine RBAC and user roles in Microsoft Entra ID * Create and manage users in Microsoft Entra ID * Create and manage groups in Microsoft Entra ID * Manage Microsoft Entra objects with PowerShell * Synchronize objects from AD DS to Microsoft Entra ID 5 - MANAGE DEVICE AUTHENTICATION * Describe Microsoft Entra join * Examine Microsoft Entra join prerequisites limitations and benefits * Join devices to Microsoft Entra ID * Manage devices joined to Microsoft Entra ID 6 - ENROLL DEVICES USING MICROSOFT CONFIGURATION MANAGER * Deploy the Microsoft Configuration Manager client * Monitor the Microsoft Configuration Manager client * Manage the Microsoft Configuration Manager client 7 - ENROLL DEVICES USING MICROSOFT INTUNE * Manage mobile devices with Intune * Enable mobile device management * Explain considerations for device enrollment * Manage corporate enrollment policy * Enroll Windows devices in Intune * Enroll Android devices in Intune * Enroll iOS devices in Intune * Explore device enrollment manager * Monitor device enrollment * Manage devices remotely 8 - EXECUTE DEVICE PROFILES * Explore Intune device profiles * Create device profiles * Create a custom device profile 9 - OVERSEE DEVICE PROFILES * Monitor device profiles in Intune * Manage device sync in Intune * Manage devices in Intune using scripts 10 - MAINTAIN USER PROFILES * Examine user profile * Explore user profile types * Examine options for minimizing user profile size * Deploy and configure folder redirection * Sync user state with Enterprise State Roaming * Configure Enterprise State Roaming in Azure 11 - EXECUTE MOBILE APPLICATION MANAGEMENT * Examine mobile application management * Examine considerations for mobile application management * Prepare line-of-business apps for app protection policies * Implement mobile application management policies in Intune * Manage mobile application management policies in Intune 12 - DEPLOY AND UPDATE APPLICATIONS * Deploy applications with Intune * Add apps to Intune * Manage Win32 apps with Intune * Deploy applications with Configuration Manager * Deploying applications with Group Policy * Assign and publish software * Explore Microsoft Store for Business * Implement Microsoft Store Apps * Update Microsoft Store Apps with Intune * Assign apps to company employees 13 - ADMINISTER ENDPOINT APPLICATIONS * Manage apps with Intune * Manage Apps on non-enrolled devices * Deploy Microsoft 365 Apps with Intune * Additional Microsoft 365 Apps Deployment Tools * Configure Microsoft Edge Internet Explorer mode * App Inventory Review 14 - PROTECT IDENTITIES IN MICROSOFT ENTRA ID * Explore Windows Hello for Business * Deploy Windows Hello * Manage Windows Hello for Business * Explore Microsoft Entra ID Protection * Manage self-service password reset in Microsoft Entra ID * Implement multi-factor authentication 15 - ENABLE ORGANIZATIONAL ACCESS * Enable access to organization resources * Explore VPN types and configuration * Explore Always On VPN * Deploy Always On VPN 16 - IMPLEMENT DEVICE COMPLIANCE * Protect access to resources using Intune * Explore device compliance policy * Deploy a device compliance policy * Explore conditional access * Create conditional access policies 17 - GENERATE INVENTORY AND COMPLIANCE REPORTS * Report enrolled devices inventory in Intune * Monitor and report device compliance * Build custom Intune inventory reports * Access Intune using Microsoft Graph API 18 - DEPLOY DEVICE DATA PROTECTION * Explore Windows Information Protection * Plan Windows Information Protection * Implement and use Windows Information Protection * Explore Encrypting File System in Windows client * Explore BitLocker 19 - MANAGE MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Examine key capabilities of Microsoft Defender for Endpoint * Explore Windows Defender Application Control and Device Guard * Explore Microsoft Defender Application Guard * Examine Windows Defender Exploit Guard * Explore Windows Defender System Guard 20 - MANAGE MICROSOFT DEFENDER IN WINDOWS CLIENT * Explore Windows Security Center * Explore Windows Defender Credential Guard * Manage Microsoft Defender Antivirus * Manage Windows Defender Firewall * Explore Windows Defender Firewall with Advanced Security 21 - MANAGE MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender for Cloud Apps * Planning Microsoft Defender for Cloud Apps * Implement Microsoft Defender for Cloud Apps 22 - ASSESS DEPLOYMENT READINESS * Examine deployment guidelines * Explore readiness tools * Assess application compatibility * Explore tools for application compatibility mitigation * Prepare network and directory for deployment * Plan a pilot 23 - DEPLOY USING THE MICROSOFT DEPLOYMENT TOOLKIT * Evaluate traditional deployment methods * Set up the Microsoft Deployment Toolkit for client deployment * Manage and deploy images using the Microsoft Deployment Toolkit 24 - DEPLOY USING MICROSOFT CONFIGURATION MANAGER * Explore client deployment using Configuration Manager * Examine deployment components of Configuration Manager * Manage client deployment using Configuration Manager * Plan in-place upgrades using Configuration Manager 25 - DEPLOY DEVICES USING WINDOWS AUTOPILOT * Use Autopilot for modern deployment * Examine requirements for Windows Autopilot * Prepare device IDs for Autopilot * Implement device registration and out-of-the-box customization * Examine Autopilot scenarios * Troubleshoot Windows Autopilot 26 - IMPLEMENT DYNAMIC DEPLOYMENT METHODS * Examine subscription activation * Deploy using provisioning packages * Use Windows Configuration Designer * Use Microsoft Entra join with automatic MDM enrollment 27 - PLAN A TRANSITION TO MODERN ENDPOINT MANAGEMENT * Explore using co-management to transition to modern endpoint management * Examine prerequisites for co-management * Evaluate modern management considerations * Evaluate upgrades and migrations in modern transitioning * Migrate data when modern transitioning * Migrate workloads when modern transitioning 28 - MANAGE WINDOWS 365 * Explore Windows 365 * Configure Windows 365 * Administer Windows 365 29 - MANAGE AZURE VIRTUAL DESKTOP * Examine Azure Virtual Desktop * Explore Azure Virtual Desktop * Configure Azure Virtual Desktop * Administer Azure Virtual Desktop ADDITIONAL COURSE DETAILS: Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. -------------------------------------------------------------------------------- COURSE SYLLABUS The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: MODULE ONE INTRODUCTION * 1.1) Explore the myths * 1.2) What is coaching and mentoring? * 1.3) What is business coaching? * 1.4) Thoughts and perceptions * 1.5) 7 competencies of a coach * 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling MODULE TWO MODELS AND PRACTICE * 2.1) The Wheel of Life * 2.2) Johari's Window * 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach * 2.4) STAR / GROW model * 2.5) Effective use of Paradigm cards * 2.6) Practice and feedback MODULE THREE BUILDING THE RELATIONSHIP * 3.1) Self-management * 3.2) How motivation works * 3.3) Personality & behavioural traits * 3.4) Rapport and trust MODULE FOUR COMMUNICATION AND PRACTICE * 4.1) Non-verbal communication * 4.2) Effective communication * 4.3) Questioning through 2nd/3rd/4th level questioning * 4.4) Building a bank of coaching questions * 4.5) Practice and feedback MODULE FIVE STRUCTURE * 5.1) Introduction * 5.2) The coaching cycle * 5.3) How to give feedback * 5.4) The COMET model * 5.5) Executive coaching * 5.6) Psychometrics * 5.7) Closing the coaching session MODULE SIX WELL-FORMED OUTCOMES * 6.1) Challenge and focus steps * 6.2) Coaching goals * 6.3) Establishing the gap analysis * 6.4) Using diagnostic tools * 6.5) SMART objectives * 6.6) Designing & planning focus steps * 6.7) Gaining commitment * 6.8) Practice and feedback -------------------------------------------------------------------------------- WHO IS IT FOR? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. -------------------------------------------------------------------------------- ACCREDITATION Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. -------------------------------------------------------------------------------- REQUIRED ACTIVITIES PRE-COURSE We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. POST-COURSE To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. -------------------------------------------------------------------------------- COURSE MATERIAL Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report [https://www.dicksontraining.com/paradigm-psychometrics/index.php] and receive a year's membership with the Institute of Leadership & Management (ILM). -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/business-coaching/ilm-level-5-business-coaching-and-mentoring.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- SCHEDULED COURSES CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months. Diploma: £2,195 + vat | Certificate: £1,895 + vat * 03-04 October 2023 * 22-23 February 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months. Diploma: £2,195 + vat | Certificate: £1,895 + vat * 14-15 September 2023 * 14-15 December 2023 * 14-15 March 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. The only difference is that we split the course into four half-day sessions to make it easier on your eyes! Diploma: £1,795 + vat | Certificate: £1,495 + vat * September 2023 - 25th Sep (morning), 25th Sep (afternoon), 26th Sep (morning), 26th Sep (afternoon) * November 2023 - 6th Nov (morning), 6th Nov (afternoon), 7th Nov (morning), 7th Nov (afternoon) * January 2024 - 11th Jan (morning), 11th Jan (afternoon), 12th Jan (morning), 12th Jan (afternoon) * March 2024 - 11th Mar (morning), 11th Mar (afternoon), 12th Mar (morning), 12th Mar (afternoon) * May 2024 - 14th May (morning), 14th May (afternoon), 15th May (morning), 15th May (afternoon) * July 2024 - 9th Jul (morning), 9th Jul (afternoon), 10th Jul (morning), 10th Jul (afternoon -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for Solution Architects Overview At the end of this course, you will be able to: Apply the AWS Well-Architected Framework Manage multiple AWS accounts for your organization Connect an on-premises datacenter to AWS cloud Move large data from an on-premises datacenter to AWS Design large datastores for AWS cloud Understand different architectural designs for scalability Protect your infrastructure from DDoS attack Secure your data on AWS with encryption Enhance the performance of your solutions Select the most appropriate AWS deployment mechanism Building on concepts introduced in Architecting on AWS, Advanced Architecting on AWS is intended for individuals who are experienced with designing scalable and elastic applications on the AWS platform. Building on concepts introduced in Architecting on AWS, this course covers how to build complex solutions which incorporate data services, governance, and security on AWS. This course introduces specialized AWS services, including AWS Direct Connect and AWS Storage Gateway to support Hybrid architecture. It also covers designing best practices for building scalable, elastic, secure, and highly available applications on AWS. MODULE 1: AWS ACCOUNT MANAGEMENT * Multiple accounts * Multi-account patterns * License management * Manage security and costs with multiple accounts * AWS Organizations * AWS Directory Service * Hands-on lab: Multi-VPC connectivity using a VPN MODULE 2: ADVANCED NETWORK ARCHITECTURES * Improve VPC network connections * Enhance performance for HPC workloads * VPN connections over AWS * AWS Direct Connect * AWS Transit Gateway * Amazon Route 53 * Exercise: Design a hybrid architecture MODULE 3: DEPLOYMENT MANAGEMENT ON AWS * Application lifecycle management * Application deployment using containers * AWS Elastic Beanstalk * AWS OpsWorks * AWS CloudFormation MODULE 4: DATA * Optimize Amazon S3 storage * Amazon ElastiCache * AWS Snowball * AWS Storage Gateway * AWS DataSync * Backup and archival considerations * Database migration * Designing for big data with Amazon DynamoDB * Hands-on lab: Build a failover solution with Amazon Route 53 and Amazon RDS MODULE 5: DESIGNING FOR LARGE SCALE APPLICATIONS * AWS Auto Scaling * Migrating over-provisioned resources * Blue-green deployments on AWS * Hands-on lab: Blue-green deployment with AWS MODULE 6: BUILDING RESILIENT ARCHITECTURES * DDoS attack overview * AWS Shield * AWS WAF * Amazon GuardDuty * High availability using Microsoft SQL Server and Microsoft SharePoint on AWS * High availability using MongoDB on Amazon EC2 * AWS Global Accelerator * Hands-on lab: CloudFront content delivery and automating AWS WAF rules MODULE 7: ENCRYPTION AND DATA SECURITY * Encryption primer * DIY key management in AWS * AWS Marketplace for encryption products * AWS Key Management Service (AWS KMS) * Cloud Hardware Security Module (HSM) * Comparison of key management options * Hands-on lab: AWS KMS with envelope encryption

This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. -------------------------------------------------------------------------------- COURSE SYLLABUS MODULE ONE ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING * Understanding roles and responsibilities * Outline framework of management * Taking the step into management * Identifying personal development needs and planning MODULE TWO EFFECTIVE COMMUNICATION SKILLS * Communicating to be effective - how and what to communicate * Designing effective questioning techniques and listening actively * Non-verbal communication * Dealing with, and responding to, differing communication styles MODULE THREE MANAGING YOURSELF * Use of planning tools and techniques * Dealing with time stealers and interruptions * Learn how to delegate effectively MODULE FOUR MANAGING YOUR TEAM * Understanding different management styles and how to use them * Recognising performance management * Setting expectations and clearly defining roles and responsibilities * Pinpointing performance and motivating your team/individuals * Learning the management actions required to maintain team effectiveness * Team dynamics and looking at individual behaviour within teams -------------------------------------------------------------------------------- FIRST LINE MANAGEMENT COURSE Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . * using strategic vision to motivate and inspire * empowering employees at all levels * accumulating and sharing internal knowledge * gathering and integrating external information * challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue.Foster a culture that encourages risk-taking.Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . -------------------------------------------------------------------------------- SAMPLE EXERCISES Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- SAMPLE 'ICE-BREAKER' EXERCISE - NUMBER CRUNCH The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control SAMPLE EXERCISE - THROUGH THE HOOP Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. TIME MANAGEMENT SAMPLE EXERCISE - CONES This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: * Stepping back for overview * Planning disciplines * Time-budgeting * Skills audit for delegation HANDLING CONFLICT SAMPLE EXERCISE - CAVE RESCUE * Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. * Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. COMMUNICATION, NEGOTIATION & INFLUENCE SAMPLE EXERCISE - RED & WHITE There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: * Engaging the other group to 'buy-in' to collaboration * Commercial consequences when collaboration is lacking or difficult * Effective communication and influence across barriers GLOBAL THINKING & BUSINESS MIND-SET SAMPLE EXERCISE - DRAGON'S DEN The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: * Global business potential * Supply Chain appreciation * Commercial framework PERFORMANCE MANAGEMENT SAMPLE EXERCISE - JUGGLING The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: * How to maintain focus when pressure is applied * Ensuring effective communication * Clarifying the approach for dealing with the unexpected * Setting expectations and reviewing delivery * Treating every team member as an individual PRIORITISATION & ORGANISATION SAMPLE EXERCISE - LABYRINTH This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: * Rigour of planning - SMART * Prioritising through ambiguity * Time budgeting * Assigning roles & responsibilities to break down volume of material * The value of keeping accurate records -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/first-line-manager-course.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. -------------------------------------------------------------------------------- SCHEDULED COURSES A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 16 October 2023 * 09 January 2024 * 11 March 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 07 December 2023 * 15 February 2024 * 14 May 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat * 11 September 2023 * 04 December 2023 * 13 March 2024 -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.