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Courses matching "CIA"
Show all 4Microsoft Project Introduction/Intermediate - In-company
By Microsoft Office Training
Price £750 inc VAT Finance options In Company training - £750 for groups of up to 8 delegates. Discounts for Nonprofits/Charities... Study method On-site Duration 2 days, Full-time Qualification No formal qualification Certificates Certificate of completion - Free Additional info Tutor is available to students -------------------------------------------------------------------------------- Course Objectives At the end of this course you will be able to: * Identify the components of the Microsoft Project environment * Create a new project plan * Create the project schedule * Use different views to analyse the project plan * Create, allocate and manage resources in a project plan * Finalise a project plan * Track progress * View and report project plan information ' 1 year email support service Customer Feedback * Very good course. Learnt a lot. Looking forward to the next level. * Alexandra - CIAL 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. * Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. -------------------------------------------------------------------------------- DESCRIPTION Introduction to Microsoft Project * Recap on project management concepts * Project environment overview * The 3 databases: Tasks, Resources and Assignments * Different ways of displaying the Project Plan * Access Help Creating a Project Plan * Create a New Project Plan * Project Information * Create and apply the project calendar * Defining recurring exceptions to the calendar * Defining the calendar's work weeks * Create the Summary tasks * Create the Work Breakdown Structure Task creation and scheduling * Exploring the Entry Table and its fields * Task editing and the Task Information window * Task Durations * Defining Milestones * Manual Scheduling vs Automatic Scheduling * Changing the Task's Calendar * Create a split in a Task * Create Task Relationships * Adding Lag or Lead to a Relationship * Identifying the Critical Path * Adding Constraints and Deadlines to Tasks * Create Recurring Activities * Adding Notes and links to Tasks Managing Resources * Exploring the Entry Table and its fields * Resource editing and the Resource Information window * Resource Types * Fixed Costs vs Variable Costs * Adding Resource Costs * Defining when costs accrue * Changing the Resource Calendar and Availability * Project calendar vs Resource and Task Calendar * Assigning Resources to Tasks * Effort Driven Scheduling * Resolving Resource Overallocation Tracking the Project Progress * Setting a Project Baseline * Entering Actuals * Different ways of viewing the Progress * Checking if the Project is on track Viewing and Reporting Project Detail * Adding Tasks to the Timeline and sharing it * Modifying the Timescale and Zoom level * Formatting the Gantt View * Filtering and Grouping Tasks * Print and Troubleshoot the Gantt View * Using built-in Reports in Microsoft Project WHO IS THIS COURSE FOR? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. -------------------------------------------------------------------------------- REQUIREMENTS General knowledge of the Windows OS -------------------------------------------------------------------------------- CAREER PATH Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills
Influencing Skills
By Mpi Learning - Professional Learning And Development Provider
One of the keys to success today is our ability to effectively influence others.
Sales skills for selling products (In-House)
By The In House Training Company
Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: * Build rapport with authenticity * Use open questions, listening and summary to properly understand the prospect * Use 'impact' questions to 'stack the pain' of remaining with the status quo * Convert features into personalised benefits that reflect stated needs * Handle objections with calm confidence * Identify buying signals * Close effectively * Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 WHAT MAKES A CUSTOMER BUY ANY PRODUCT? * Moving towards 'pleasure' * Moving away from 'pain' * Robert Cialdini's Psychology of Influence - buying motives * Understanding what your product does for customers * Why there is never a 'one size fits all' approach * What are the real 'unique selling points' and why the salesperson is the real 'USP' * At what point does the customer emotionally buy your product? 2 GETTING PAST GATEKEEPERS * What gatekeepers' motivations are * How to make them your friend rather than your enemy * How to make your call harder to block than to put through * How to control the gatekeeper with questions, not answers * Using Cialdini's 'reciprocity' law to get put through more often * Practical exercise in which the trainer poses as gatekeeper 3 QUESTIONING AND LISTENING SKILLS * How to use open questions to get the customer talking * What questions to avoid and why * How to 'stack the pain' of the status quo with 'impact questions' * Practical 'pain stacking' exercise in pairs * What listening is and what it isn't * Question funnelling - how to earn deeper disclosure through probing * Practical funnelling exercise in pairs * The power of summary 4 HOW TO CREATE TAILORED BENEFITS AND NOT 'DIVE INTO SOLUTION' * What is 'diving into solution'? Examples and analogies * Why it is to be avoided * Practical exercise in pairs - how it feels to have solutions offered up too early * How to avoid 'feature-dumping' * What is 'value selling'? * How to create tailored benefits * How to convert product features into benefits * How to deal with the prospect's competitor allegiance 5 HANDLING OBJECTIONS AND TESTING THE WATER * How to overcome the price objection by selling value * Common objections the participants encounter and answers that work * The objections salespeople carry in their own heads * The 'A-C-E' objection-handling model * How to uncover objections * When - and when not - to trial close 6 CLOSING SKILLS * Why salespeople often close too early * How to identify buying signals * How to use urgency with skill and effectiveness * Four killer closing techniques that work * How to avoid buying the product back by careless post-sale talk * How to ask for referrals for your product * How to 'farm' the account for future opportunities 7 WRAP-UP * Key learnings from each participant * Individual action planning - steps that can and will be implemented in the workplace
