<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This intermediate course is designed for technical support personnel who implement, operate, and perform day-to-day administration of IBM MQ V8 on z/OS.</p>Overview<p>Describe message-oriented middleware and the capabilities it must provideIdentify the key components of IBM MQ for z/OSSummarize the responsibilities of the IBM MQ administratorConfigure IBM MQ IBM V8 for z/OSEnable IBM MQ for z/OS eight-byte RBA and buffers above 2 GBDemonstrate how to create and change queues and place and retrieve messages from a queueDefine and demonstrate how to set up and work with distributed queuingDifferentiate between an IBM MQ queue manager and an IBM MQ clientDescribe and demonstrate how to set up an IBM MQ clusterContrast point-to-point and publish/subscribe messaging stylesDescribe shared queues and queue sharing groupsSummarize IBM MQ for z/OS recovery and restart activitiesDemonstrate how to use IBM MQ events for monitoringSummarize performance considerationsDescribe security considerations for IBM MQ for z/OSDescribe and implement connection authentication and channel authorizationIdentify correct problem determination techniques for IBM MQ for z/OSSummarize basic use and configuration of IBM MQ Managed File TransferDescribe IBM MQ support for CICS and IMS interfaces</p><p>This course provides the skills that are necessary to configure and manage an IBM MQ V8 queue manager on z/OS. Through lectures and hands-on lab exercises, students learn how to install, customize, operate, and administer IBM MQ V8.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Course introduction</li><li>IBM MQ review</li><li>IBM MQ architecture, installation, and configuration</li><li>Exercise: Configuring an IBM MQ for z/OS queue manager</li><li>IBM MQ for z/OS administrative interface options</li><li>Exercise: Working with queues</li><li>Distributed queuing</li><li>Exercise: Working with channels</li><li>IBM MQ clients</li><li>Exercise: Working with IBM MQ clients</li><li>IBM MQ cluster basics</li><li>Exercise: Working with IBM MQ clusters</li><li>Publish/subscribe basics</li><li>Exercise: Publish/subscribe basics</li><li>Queue sharing groups</li><li>Using IBM MQ events and the dead-letter queue utility</li><li>Exercise: Working with IBM MQ events</li><li>Security considerations</li><li>Exercise: Security</li><li>Problem determination</li><li>IBM MQ Managed File Transfer</li><li>Exercise: IBM MQ Managed File Transfer configuration for z/OS</li><li>IBM MQ for z/OS backup, recovery, and related file tasks</li><li>Exercise: Working with file handling utilities</li><li>Support for CICS, IMS, and HTTP applications</li><li>Course summary</li></ul></div>

Nexus Human

IBM MQ

WM302 IBM MQ V8 System Administration for z/OS

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Channel Partner / Reseller<br />Customer<br />Employee</p>Overview<p>At course completion students will be able to:<br />- Explain the need for QoS, describe the fundamentals of QoS policy, and identify and describe the different models that are used for ensuring QoS in a network<br />- Explain the use of MQC and AutoQoS to implement QoS on the network and describe some of the mechanisms used to monitor QoS implementations<br />- Given a converged network and a policy defining QoS requirements, classify and mark network traffic to implement the policy<br />- Use Cisco QoS queuing mechanisms to manage network congestion<br />- Use Cisco QoS congestion avoidance mechanisms to reduce the effects of congestion on the network<br />- Use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic<br />- Given a low speed WAN link, use Cisco link efficiency mechanisms to improve the badwidth efficiency of the link<br />- Describe the recommended best practices and methods used for end-to-end QoS deployment in the enterprise</p><p>This course provides students with knowledge of IP QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms.</p></div><div id="course-pills-2"><h4>Introduction to QoS</h4><ul><li>Review Converged Networks</li><li>Understand QoS</li><li>Describe Best-Effort and Integrated Services Models</li><li>Describe the Differentiated Services Model</li><li>Module Summary</li><li>Module Self-Check</li></ul><h4>Implement and Monitor QoS</h4><ul><li>MQC Introduction</li><li>Monitor QoS</li><li>Define Campus AutoQoS</li><li>Define WAN AutoQoS</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 2-1: IP SLA Setup and QoS Baseline Measurement</li><li>Lab 2-2: Configuring QoS with Cisco AutoQoS</li></ul><h4>Classification and Marking</h4><ul><li>Classification and Marking Overview</li><li>Case Study 3-1: Classification and Marking</li><li>MQC for Classification and Marking</li><li>NBAR for Classification</li><li>Use of QoS Preclassify</li><li>Campus Classification and Marking</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 3-1: Classification and Marking Using MQC</li><li>Lab 3-2: Using NBAR for Classification</li><li>Lab 3-3: Configuring QoS Preclassify</li><li>Lab 3-4: Campus Classification and Marking Using MQC</li></ul><h4>Congestion Management</h4><ul><li>Queuing Introduction</li><li>Configure WFQ</li><li>Configure CBWFQ and LLQ</li><li>Configure Campus Congestion Management</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 4-1: Configuring Fair Queuing</li><li>Lab 4-2: Configuring LLQ-CBWFQ</li><li>Lab 4-3: Configuring Campus-Based Queuing Mechanisms</li></ul><h4>Congestion Avoidance</h4><ul><li>Congestion Avoidance Introduction</li><li>Configure Class-Based WRED</li><li>Case Study 5-1: WRED Traffic Profiles</li><li>Configure ECN</li><li>Describe Campus-Based Congestion Avoidance</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 5-1: Configuring DSCP-Based WRED</li><li>Lab 5-2: Configuring WTD Thresholds</li><li></li></ul><h4>Traffic Policing and Shaping</h4><ul><li>Traffic Policing and Shaping Overview</li><li>Configure Class-Based Policing</li><li>Campus Policing</li><li>Configure Class-Based Shaping</li><li>Configure Class-Based Shaping on Frame Relay Interfaces</li><li>Configure Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 6-1: Configuring Class-Based Policing</li><li>Lab 6-2: Configuring Class-Based Shaping</li></ul><h4>Link Efficiency Mechanisms</h4><ul><li>Link Efficiency Mechanisms Overview</li><li>Configure Class-Based Header Compression</li><li>Configure LFI</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 7-1: Configuring Class-Based Header Compression</li><li>Lab 7-2: Configuring LFI</li></ul><h4>Deploying End-to-End QoS</h4><ul><li>Apply Best Practices for QoS Policy Design</li><li>End-to-End QoS Deployments</li><li>Module Summary</li><li>Module Self-Check</li><li>Lab 8-1: Mapping Enterprise QoS Policy to the Service Provider Policy</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing Cisco Quality of Service v2.5 (QOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing Cisco Quality of Service v2.5 (QOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Professional certification (CCNP)

Service Design Courses (SDC)

Cisco Certified Entry Networking Technician (CCENT)

Certified Manager of Quality

Cisco Certified Internetwork Expert (CCIE)

Cisco Implementing Cisco Quality of Service v2.5 (QOS)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Test Programme Managers, Test Managers, and anyone else wishing to take the ISTQBÂ© Certified Tester Advanced Level Test Manager examination.</p>Overview<p>Whilst this course is focused on the syllabus, giving participants the maximum chance of passing the examination, it also contains many real world practical examples.<br /><br />On completion of this course, attendees will have an advanced understanding of test design techniques and will be fully prepared to take the ISTQBÂ© Certified Tester Advanced Level Test Manager examination.</p><p>ISTQBÂ© is the standard for international qualifications in software testing at an advanced level. The course thoroughly prepares attendees for the ISTQBÂ© Certified Tester Advanced Level Test Manager examination.</p></div><div id="course-pills-2"><h4>Testing Process</h4><ul><li>The fundamental test process</li><li>Test levels and test types</li><li>Test planning, monitoring and control</li><li>Test analysis</li><li>Test design</li><li>Test implementation</li><li>Test execution</li><li>Evaluating exit criteria and reporting</li><li>Test closure activities</li></ul><h4>Test Management</h4><ul><li>Test management in context</li><li>Risk-based testing and other approaches for test prioritization and effort allocation</li><li>Test documentation and other work products</li><li>Project risk management</li><li>Other test work products</li><li>Test estimation</li><li>Defining and using test metrics</li><li>Business value of testing</li><li>Distributed, outsourced, and insourced testing</li><li>Managing the application of industry standards</li></ul><h4>Reviews</h4><ul><li>Management reviews and audits</li><li>Managing reviews</li><li>Metrics for reviews</li><li>Managing formal reviews</li></ul><h4>Defect Management</h4><ul><li>The defect lifecycle and the software development lifecycle</li><li>Cross-functional defect management</li><li>Defect report information</li><li>Assessing process capability with defect report information</li></ul><h4>Improving the Testing Process</h4><ul><li>Introduction</li><li>Test improvement process</li><li>Improving the testing process</li><li>Improving the testing process with TMMI</li><li>Improving the testing process with TPI Next</li><li>Improving the testing process with CTP</li><li>Improving the testing process with STEP</li></ul><h4>Test Tools and Automation</h4><ul><li>Tool selection</li><li>Return on investment (ROI)</li><li>Selection process</li><li>Tool lifecycle</li><li>Tool metrics</li></ul><h4>People Skills ? Team Composition</h4><ul><li>Individual skills</li><li>Test team dynamics</li><li>Fitting testing within an organization</li><li>Motivation</li><li>Communication</li></ul></div>

Software Testing & QA

Project Management Qualification (PMQ)

Certified ScrumMaster (CSM)

International Software Testing Qualifications Board (ISTQB)

ISTQB Foundation Level Mobile Application Testing

ISTQB Certified Tester - Advanced Level Test Manager

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This basic course is designed for system administrators, system architects, application developers, quality assurance specialists, and technical sales and marketing professionals.</p>Overview<p>After completing this course, you should be able to:<br />Summarize current business drivers and the need for flexibility<br />Describe enterprise messaging and the capabilities it must provide<br />Identify the main ways that IBMÂ© MQ can impact application design<br />Describe the basic components of IBMÂ© MQ<br />Differentiate between point-to-point and IBMÂ© MQ cluster connectivity<br />Summarize queue manager and queue manager components administrative tasks<br />Contrast the architectural role of IBMÂ© MQ clusters and multiple instance queue managers<br />Describe the security provisions of IBMÂ© MQ and IBMÂ© MQ Advanced Message Security<br />Describe how IBMÂ© MQ is used as part of the communications infrastructure to: <br />Connect application environments, such as the World Wide Web, enterprise transaction systems, and database systems<br />Manage the distribution of publisher information to appropriate subscribers<br />Provide file transfer management with IBMÂ© MQ Managed File Transfer<br />Serve as a JMS provider<br />Interface with WebSphere Application Server<br />Store in-flight messages for IBMÂ© Integration Bus<br />Interact with z/OS applications<br />Facilitate connectivity to mobile environments with IBMÂ© MQ Telemetry<br />Describe the options for deployment to the Cloud</p><p>In this course, you learn about IBMÂ© MQ V9 basic components and the path that messages follow when they are exchanged between applications. You also learn how IBMÂ© MQ administrative responsibilities can include the management of topic-based publish/subscribe messaging, managed file transfer, and deployments to the cloud. Topics include an overview of the support that IBMÂ© MQ provides for security, publish/subscribe, high availability, administration, logging, auditing, managed file transfer, MQTT, and cloud options.</p></div><div id="course-pills-2"><h4>Course introduction</h4><h4>IBMÂ© MQ overview</h4><h4>IBMÂ© MQ basics</h4><h4>Messaging styles, topologies, and architecture overview</h4><h4>System administration overview</h4><h4>Security overview</h4><h4>Introduction to IBMÂ© MQ Managed File Transfer</h4><h4>Introduction to IBMÂ© MQ Telemetry and IBMÂ© MessageSight</h4><h4>Introduction to the IBMÂ© MQ Appliance</h4><h4>Expanding the scope of IBMÂ© MQ</h4><h4>Course summary</h4></div>

Information Management

PQMS

WM103 IBM Technical Introduction to IBM MQ

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ITIL

IT Certifications

Institute of Leadership & Management (ILM)

Professional Scrum Master (PSM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

General Admission

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is designed for technical professionals who require the skills to administer IBMÂ© MQ queue managers on distributed operating systems, in the Cloud, or on the IBMÂ© MQ Appliance.</p>Overview<p>After completing this course, you should be able to:Describe the IBMÂ© MQ deployment optionsPlan for the implementation of IBMÂ© MQ on-premises or in the CloudUse IBMÂ© MQ commands and the IBMÂ© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBMÂ© MQ sample programs and utilities to test the IBMÂ© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBMÂ© MQ troubleshooting tools to identify the cause of a problem in the IBMÂ© MQ networkPlan for and implement basic IBMÂ© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBMÂ© MQ systemDefine and administer a simple queue manager cluster</p><p>This course provides technical professionals with the skills that are needed to administer IBMÂ© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBMÂ© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination.<br />Note: This course does not cover any of the features of MQ for z/OS or MQ for IBMÂ© i.</p></div><div id="course-pills-2"><h4>Course introduction</h4><h4>IBMÂ© MQ review</h4><h4>IBMÂ© MQ installation and deployment options</h4><h4>Creating a queue manager and queues</h4><h4>Exercise: Using commands to create a queue manager and queues</h4><h4>Introduction to IBMÂ© MQ Explorer</h4><h4>Exercise: Using IBMÂ© MQ Explorer to create queue managers and queues</h4><h4>Testing the IBMÂ© MQ implementation</h4><h4>Exercise: Using IBMÂ© MQ sample programs to test the configuration</h4><h4>Implementing distributed queuing</h4><h4>Exercise: Connecting queue managers</h4><h4>IBMÂ© MQ clients</h4><h4>Exercise: Connecting an IBMÂ© MQ client</h4><h4>Implementing trigger messages and monitors</h4><h4>Exercise: Implementing a trigger monitor</h4><h4>Diagnosing problems</h4><h4>Exercise: Running an IBMÂ© MQ trace</h4><h4>Implementing basic security in IBMÂ© MQ</h4><h4>Exercise: Controlling access to IBMÂ© MQ</h4><h4>Backing up and restoring IBMÂ© MQ messages and object definitions</h4><h4>Exercise: Using a media image to restore a queue</h4><h4>Exercise: Backing up and restoring IBMÂ© MQ object definitions</h4><h4>Introduction to queue manager clusters</h4><h4>Exercise: Implementing a basic cluster</h4><h4>Monitoring and configuring IBMÂ© MQ for performance</h4><h4>Exercise: Monitoring IBMÂ© MQ for performance</h4><h4>Course summary</h4></div>

Microsoft Virtual Academy (MVA)

WM153 IBM MQ V9 System Administration (using Windows for labs)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>CxO?s IT Managers/ Directors Senior Project Officers Project &amp; Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants</p>Overview<p>The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation.   A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.</p><p>Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge.</p>Prerequisites<p>The change management foundation certificate is required to sit the practitioner level exam.</p></div><div id="course-pills-2"><h3>1 - Change Impact</h3> <ul> <li>Levers for change</li> <li>Levels of adoptions and critical mass</li> <li>Reinforcing systems</li> </ul> <h3>2 - Exam Preparation</h3> <ul> <li>Change Management Practitioner exam preparation</li> <li>Change Management Practitioner exam</li> </ul></div>

ACP (Agile Certified Practitioner)

AWS Certified Cloud Practitioner

Commercial & Contract Management Certification Program (CCM)

Change Management Practitioner

<div id="course-pills-1">Duration<p>4.125 Days</p><p>24.75 CPD hours</p>This course is intended for<p>The job roles best suited to the material in this course are: Personnel responsible for maintaining and improving the quality of the products and services of the organization, Personnel responsible for meeting customer requirements, Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing a QMS, Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements, Members of QMS implementation and operation teams, Individuals aspiring to pursue a career in quality management</p>Overview<p>Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001<br />Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer<br />Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing PECB's IMS2 Methodology and other best practices<br />Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001<br />Prepare an organization to undergo a third-party certification audit</p><p>The ISO 9001 aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.</p></div><div id="course-pills-2"><h4>Introduction to ISO 9001 and the initiation of a QMS implementation</h4><ul><li>Training course objectives and structure</li><li>Overview of ISO, management systems, and</li><li>ISO 9000 family</li><li>Introduction to quality and QMS based on ISO 9001</li><li>Initiation of the QMS implementation</li><li>Leadership and commitment</li><li>Quality policy</li><li>Roles, responsibilities, and authorities</li></ul><h4>Implementation plan of a QMS</h4><ul><li>Context of the organization</li><li>QMS scope</li><li>Actions to address risks and opportunities</li><li>Quality objectives</li><li>Change management</li><li>Resources</li><li>Competence</li></ul><h4>Implementation of a QMS</h4><ul><li>Awareness and communication</li><li>Management of documented information</li><li>Requirements for products and services</li><li>Design and development of products and services</li><li>Outsourcing</li><li>Production and service provision</li><li>Monitoring, measurement, analysis, and evaluation</li></ul><h4>QMS monitoring, continual improvement, and preparation for the certification audit</h4><ul><li>Internal audit</li><li>Management reviews</li><li>Nonconformities and corrective actions</li><li>Continual improvement</li><li>Preparation for the certification audit</li><li>Closing of the training course</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans ISO 9001 Lead Implementer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ISO 9001 Lead Implementer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Quality Management System

ISO 45001

ISO 9001

ISO 14001

ISO 9001 Lead Implementer

<div id="course-pills-1">Duration<p>4.125 Days</p><p>24.75 CPD hours</p>This course is intended for<p>The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members</p>Overview<p>Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks<br />Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS<br />Learn how to interpret the ISO 14001 requirements in the specific context of an organization<br />Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS<br />Acquire the expertise to advise an organization in implementing Environmental Management System best practices</p><p>ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency</p></div><div id="course-pills-2"><h4>Introduction to ISO 14001 and initiation of an EMS</h4><ul><li>Course objective and structure </li><li>Standard and regulatory framework </li><li>Environmental Management System (EMS)</li><li>Fundamental principles of environmental management</li><li>Initiating the EMS implementation</li><li>Understanding the organization and clarifying the environmental objectives</li><li>Analysis of the existing management system </li></ul><h4> Plan the implementation of the EMS</h4><ul><li>Leadership and approval of the EMS project </li><li>EMS scope </li><li>Policies for environmental management</li><li>Risk assessment </li><li>Definition of the organizational structure of environmental management</li></ul><h4>Implementation of an EMS</h4><ul><li>Definition of the document management process </li><li>Design of controls and drafting of specific policies &amp; procedures </li><li>Communication plan</li><li>Training and awareness plan</li><li>Implementation of controls</li><li>Incident Management</li><li>Operations Management</li></ul><h4> EMS monitoring, measurement, continuous improvement and preparation for certification audit</h4><ul><li>Monitoring, measurement, analysis and evaluation</li><li>Internal audit </li><li>Management review</li><li>Treatment of problems and non-conformities</li><li>Continual improvement </li><li>Preparing for the certification audit </li><li>Competence and evaluation of implementers</li><li>Closing the training</li></ul></div>

Environmental Management System

ISO 13485

ISO 14001 Lead Implementer

Internal Quality Assurance (IQA)

Auditor

Quality Assurance

Aerospace Engineering

Quality Auditor

Audit

Quality Management

Quality Assurance (QA)

The Scottish Quality Management Centre

Elevate9.8

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers).</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive.</p><p>This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact.</p></div><div id="course-pills-2"><h4>Knowledge, Roles, Methodology, and Change</h4><ul><li>Thinking Like a CIO</li><li>IT?s (and Your) Four Roles in the Organization</li><li>Living in a Waterfall, Agile, Wagile World</li><li>IT as an Agent of Change</li></ul><h4>Process, Productivity, and Governance</h4><ul><li>IT Strategic Planning and Thinking</li><li>IT and Organizational Productivity</li><li>IT and Data Governance</li></ul><h4>Innovation, Staff Growth, and Negotiation</h4><ul><li>Fostering IT Innovation</li><li>Coaching, Mentoring, and Team Development</li><li>IT Project and Vendor Negotiating</li></ul></div>

IT (Information Technology)

Certified Information Security Manager (CISM)

Investment Management Certificate (IMC)

IT Management and Leadership Executive (ITMLE) Certification

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>CxO?s IT Managers/ Directors Senior Project Officers Project &amp; Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants</p>Overview<p>Change and the individual Change and the organization Communication and stakeholder engagement Change practice</p><p>Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge.</p>Prerequisites<p>There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices.</p></div><div id="course-pills-2"><h3>1 - Change and the Organization</h3> <ul> <li>Drivers for change</li> <li>Developing a vision</li> <li>Culture and climate</li> <li>Emergent change and lifecycle</li> <li>Organizational metaphors</li> <li>Models of change</li> <li>Roles required for change</li> </ul> <h3>2 - Stakeholders</h3> <ul> <li>Principles</li> <li>Identification</li> <li>Analysis</li> <li>Influencing and listening</li> <li>Emotion and demonstration</li> <li>Communications</li> <li>Cognitive biases</li> <li>Remaining people focused</li> <li>Improving Communications</li> <li>Communications channels</li> <li>Collaboration</li> <li>Communications Planning</li> <li>Larger workshops</li> </ul> <h3>2 - Change Impact</h3> <ul> <li>Assessing impact</li> <li>McKinsey 7 S</li> <li>Stakeholder impact assessment</li> <li>Assessing change readiness</li> <li>Large change ? how to staff</li> <li>Building a change team</li> <li>Preparing for resistance</li> <li>Building team effectiveness</li> </ul> <h3>4 - Individual Change</h3> <ul> <li>Learning theory</li> <li>Motivation</li> <li>Change Curve</li> <li>Personality differences</li> </ul></div>

Certificate in Information Security Management Principles (CISMP)

Change Management

Change Management Foundation

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QMS Auditor/Lead Auditor (ISO 9001)</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Welcome to our online event where you can become a certified Quality Management System (QMS) Auditor/Lead Auditor for ISO 9001.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Elevate your career with the skills to lead successful quality management system audits.</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This intensive 5-day course is for serious professionals seeking to:</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Plan and lead effective audit teams</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Conduct complex supplier and external audits</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Deliver accurate, valuable audit reports</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Drive continual improvement in organizations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join us for a comprehensive training session that will equip you with the necessary skills to audit quality management systems effectively. Learn from industry experts and gain valuable insights into ISO 9001 standards. Don&#39;t miss this opportunity to enhance your auditing capabilities and advance your career in quality management. Register now!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enroll Today and Take Your Career to the Next Level!</strong></strong></p>

Total Compliance 

QMS Auditor (ISO 9001: 2015)Lead Auditor

<p style="margin: 0cm; font-size: 16px; font-family: Calibri, sans-serif; text-align: justify; line-height: 115%; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin:0cm;font-size:16px;font-family:"Calibri",sans-serif;text-align:justify;line-height:115%;'><span style="font-size: 15px; line-height: 115%; font-family: Verdana, sans-serif; box-sizing: border-box;" fr-original-style='font-size:15px;line-height:115%;font-family:"Verdana",sans-serif;'>Become a Certified OHSMS Lead Auditor (IRCA CQI Approved)</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Welcome to our online event where you can become a <span style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(31, 31, 31);">expertise to become a&nbsp;</span><strong style="color: rgb(31, 31, 31); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">certified OHSMS (ISO 45001:2018) Lead Auditor</strong><span style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style="color: rgb(31, 31, 31);">.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Elevate your career with the skills to lead successful quality management system audits.</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This intensive 5-day course is for serious professionals seeking to:</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Plan and lead effective audit teams</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Conduct complex supplier and external audits</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Deliver accurate, valuable audit reports</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Drive continual improvement in organizations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join us for a comprehensive training session that will equip you with the necessary skills to audit quality management systems effectively. Learn from industry experts and gain valuable insights into ISO 9001 standards. Don&#39;t miss this opportunity to enhance your auditing capabilities and advance your career in quality management. Register now!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enroll Today and Take Your Career to the Next Level!</strong></strong></p>

IOSH

OHSMS (ISO 45001: 2018)Lead Auditor

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.</p>Overview<p>The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan &amp; Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk &amp; Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices</p><p>This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. <b>This class includes an exam voucher. </b></p>Prerequisites<p></p><ul><li>ITILÂ© 4 Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE</h3> <ul> <li>Knowing key terms</li> <li>Differentiating between principle concepts</li> <li>Defining the relationship of Values, Outcomes, Costs and Risks</li> </ul> <h3>2 - SCOPING WHAT IS TO BE DIRECTED</h3> <ul> <li>Cascading goals and requirements</li> <li>Deciphering effective policies, controls and guidelines</li> <li>Placing decision-making authority at the correct level</li> </ul> <h3>3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM</h3> <ul> <li>The role of risk management</li> <li>How governance impacts DPI</li> <li>Ensuring that controls are sufficient but not excessive</li> </ul> <h3>4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT</h3> <ul> <li>Leverage the ITIL CI model</li> <li>Identify assessment objectives and outputs</li> <li>Select the appropriate assessment method</li> <li>Prioritize desired outcomes</li> <li>Build, justify and advocate your business case</li> <li>Conduct improvement reviews and lessons learned sessions</li> <li>Embed CI at all levels of the service value stream</li> </ul> <h3>5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT</h3> <ul> <li>The nature and benefits of OCM</li> <li>Manage, communicate effectively, and influence stakeholders</li> <li>Establish valuable interfaces across the value chain</li> </ul> <h3>6 - EFFECTIVE MEASURING AND REPORTING</h3> <ul> <li>Defining indicators and metrics to support objectives</li> </ul> <h3>7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS</h3> <ul> <li>Recognizing the differences between value streams and practices</li> <li>Choosing the right methods and techniques to direct, plan and improve value streams</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ICP-ACC (ICAgile Certified Agile Coaching)

Certified in Production & Inventory Management (CPIM)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Mid- and upper-level managers looking to hone their senior management skills will benefit from this course.</p>Overview<p>Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics</p><p></p><p>To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>1. Leading Others</h3> <ul> <li>Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control</li> <li>Leveraging Your Organization\'s Structure</li> <li>Knowing Your Employees - Developing Empathy</li> <li>Beginning with the End in Mind and Back-Casting to the Desired Future State</li> <li>Setting S.M.A.R.T. Goals</li> <li>Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness</li> </ul> <h3>2. Strategies for Course Correction</h3> <ul> <li>Lighting a Fire- Motivating, Guiding, and Inspiring</li> <li>Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating</li> <li>Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building &amp; Reinforcing Your Team</li> <li>Defining Team Roles and Creating a Balanced Team</li> </ul> <h3>3. Effective Coaching and Mentoring</h3> <ul> <li>Providing Clear and Timely Feedback</li> <li>Creating a Supportive Environment</li> <li>Building a Mentorship Plan - Mentoring for Success</li> </ul> <h3>4. Training New Managers</h3> <ul> <li>Preparing, Developing, and Supporting New Managers</li> <li>Defining and Building Competencies</li> <li>Documenting Best Practices while Rewarding and Emulating Effective Managers</li> <li>Encouraging a Peer Network</li> </ul> <h3>5. Motivation</h3> <ul> <li>Understanding the 8 Level Hierarchy of Needs</li> <li>Managing Across Generations</li> <li>Applying the CARE Model</li> </ul> <h3>6. Organizational Politics</h3> <ul> <li>Being Politically Savvy, Ethical, and Effective</li> <li>Building Political Intelligence</li> <li>Understanding the Landscape</li> </ul> <h3>7. The Big Picture</h3> <ul> <li>Thinking Through the Elements of Management</li> </ul></div>

Adult Leadership & Management (ALM)

Business Leadership

Leadership Skills

Leadership Development

Manager Training

Management Skills

Leadership Excellence for Senior Management

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Merchandising, Logistic Management &amp; Product Management Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Unleash your potential with our extensive bundle of 8 courses titled: Merchandising, Logistic Management &amp; Product Management. This bundle includes 3 QLS endorsed courses: Merchandising, Logistic Management, and Product Management Foundations, each offering a hardcopy certificate upon completion. In addition, we also provide 5 relevant CPD QS accredited courses: Quality Management, Basics of Process Planning, Resourcing and Managing Talent Course, Risk Assessment &amp; Management Diploma, and Commercial Management. Dive deep into the theory behind Merchandising, Logistic Management, and Product Management and transform your understanding of these domains. Propel your career to new heights with this intricate blend of theoretical courses.</p><p><strong>Key Features of the Merchandising, Logistic Management &amp; Product Management Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Merchandising, Logistic Management &amp; Product Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Merchandising</strong></li><li><strong> QLS Course 02: Logistic Management</strong></li><li><strong> QLS Course 03: Product Management Foundations</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Quality Management</li><li><strong>Course 02:</strong> Basics of Process Planning</li><li><strong>Course 03:</strong> Resourcing and Managing Talent Course</li><li><strong>Course 04:</strong> Risk Assessment &amp; Management Diploma CPD Accredited</li><li><strong>Course 05:</strong> Commercial Management</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Merchandising, Logistic Management &amp; Product Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop an understanding of Merchandising strategies and techniques.</li><li>Gain insight into the key concepts of Logistic Management.</li><li>Understand the foundation of Product Management.</li><li>Learn the principles and processes of Quality Management.</li><li>Acquire knowledge of Process Planning basics.</li><li>Understand the techniques of Resourcing and Managing Talent.</li><li>Learn about Risk Assessment &amp; Management and Commercial Management.</li></ul> <p>This bundle covers an extensive array of topics, starting from Merchandising to Logistic Management, and culminating in Product Management. These topics are intertwined and form the backbone of effective business operations. By diving deep into these subjects, you will gain a comprehensive theoretical understanding that can be applied across various industries and roles. The benefits of learning these courses extend beyond the immediate job prospects, empowering you to make strategic decisions and effectively manage resources.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        260 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals in the business sector aiming to enhance their knowledge.</li><li>Aspiring product managers looking to build a solid foundation.</li><li>Individuals interested in careers related to quality and process planning.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Merchandising Manager: £40,000 - £60,000 per annum</li><li>Logistic Management Specialist: £30,000 - £50,000 per annum</li><li>Product Manager: £45,000 - £70,000 per annum</li><li>Quality Management Officer: £25,000 - £40,000 per annum</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

Retail Management

Online Course Marketing

Logistics Management

Merchandising

Marketing Management

Merchandising, Logistic Management & Product Management

<p>In the digital era, an ocean of information exists at our fingertips. Amid this vast expanse, the ability to efficiently manage, control, and oversee documents is paramount. Enter the world of the '<strong>Document Control Specialist Certification at QLS Level 3</strong>', a beacon guiding professionals to master the art and science of document management. This comprehensive course delves deep, unravelling the layers of document control, its principles, and its pivotal role in maintaining the integrity of information in various industries. By blending the traditional with the innovative, this course ensures a robust understanding, equipping you to spearhead document control initiatives confidently.</p>
<p>Though seemingly simple, document control has multifaceted nuances requiring a strategic approach. The course covers the lifecycle of a document, introducing you to the different stages and processes it undergoes. Furthermore, it emphasises the importance of quality assurance, ensuring that every piece of information is up to the mark. In this digitised world, electronic systems play a significant role. Thus, a profound understanding of electronic document management systems is also imparted, facilitating a seamless transition between physical and digital realms.</p>
<p>Enrol in this course and chart a rewarding journey. Dive deep into the realm of document control and emerge with both timeless and contemporary knowledge, an arsenal of skills that will set you apart in the professional domain.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ul>
<li>Understand the fundamentals of document control and its role in various industries.</li>
<li>Gain knowledge of document control principles and the elements of the document control environment.</li>
<li>Learn about the document control lifecycle and the stages involved in managing documents effectively.</li>
<li>Develop strategies and use instruments to maintain efficient document control processes.</li>
<li>Acquire skills in document management and maintaining organized documentation systems.</li>
<li>Understand the importance of quality assurance in controlling the quality of documents.</li>
<li>Explore project document control techniques for effective project management.</li>
<li>Familiarize yourself with electronic document management systems and soft copy documentation for modern document control practices.</li>
</ul>
<h3><b>Why buy this <span>Document Control Specialist Certification at QLS Level 3</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the course at your own pace and on your own schedule</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ol>
<h3><b>Who is this <span>Document Control Specialist Certification at QLS Level 3</span> for?</b></h3>
<p><span>This course</span><b> </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning.</span></p>
<h3><b>Career path</b></h3>
<ol>
<li><strong>Document Controller:</strong> Average UK salary of £30,000 - £40,000 Per Annum.</li>
<li><strong>Document Management Analyst:</strong> Average UK salary of £35,000 - £45,000 Per Annum.</li>
<li><strong>Quality Assurance Document Controller:</strong> Average UK salary of £32,000 - £42,000 Per Annum.</li>
<li><strong>Electronic Document Management System Administrator:</strong> Average UK salary of £38,000 - £48,000 Per Annum.</li>
<li><strong>Project Document Controller:</strong> Average UK salary of £40,000 - £50,000 Per Annum.</li>
<li><strong>Documentation Strategy Consultant:</strong> Average UK salary of £45,000 - £55,000 Per Annum.</li>
</ol>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Document Control Specialist Certification at QLS Level 3</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Document Control Specialist Certification at QLS Level 3</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p>
<h3><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></h3>
<p>Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10.</p>
<h3><b>Endorsement</b></h3>
<p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p>
<p>Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Document Control  </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Document Control</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Principles of Document Control and Elements of Document Control Environment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Principles of Document Control and Elements of Document Control Environment</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Document Control Lifecycle </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Document Control Lifecycle</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Document Control Strategies and Instruments</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Document Control Strategies and Instruments</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Document Management  </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Document Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Quality Assurance and Controlling Quality of Documents</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quality Assurance and Controlling Quality of Documents</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Project Document Control </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Project Document Control</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Electronic Document Management Systems and Soft Copy Documentation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Electronic Document Management Systems and Soft Copy Documentation</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assessment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Document Control Specialist Certification at QLS Level 3</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Order your QLS Endorsed Certificate </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your QLS Endorsed Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Document Control

ICDL (International Certification of Digital Literacy)

Document Control Specialist Certification at QLS Level 3

<p>Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Quality Tools, Process Improvement &amp; ISO 9001:2015 courses. At <strong>UKHF Online</strong>, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Quality Tools, Process Improvement &amp; ISO 9001:2015. Whether you're a student, recent graduate, or job seeker, our Quality Tools, Process Improvement &amp; ISO 9001:2015 bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition.</p><p>Key Features of the Quality Tools, Process Improvement &amp; ISO 9001:2015 Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Quality Tools, Process Improvement &amp; ISO 9001:2015 bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: ISO 9001:2015</strong></li><li><strong> QLS Course 02: Process Improvement</strong></li><li><strong> QLS Course 03: Quality Tools and Methods Management</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Quality Management</li><li><strong>Course 02:</strong> ISO 9001:2015 QMS Clauses Awareness</li><li><strong>Course 03:</strong> Project Management</li><li><strong>Course 04:</strong> Energy Auditing Training: ISO 50001</li><li><strong>Course 05:</strong> Lean Six Sigma: Toolkit</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Quality Tools, Process Improvement &amp; ISO 9001:2015 courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of the Quality Tools, Process Improvement &amp; ISO 9001:2015 Bundle:</strong></p><ul><li>Master the foundational principles and techniques of Quality Tools, Process Improvement &amp; ISO 9001:2015.</li><li>Develop advanced proficiency in Quality Tools, Process Improvement &amp; ISO 9001:2015 methodologies and strategies.</li><li>Acquire in-depth knowledge of the latest trends and advancements in Quality Tools, Process Improvement &amp; ISO 9001:2015.</li><li>Enhance your problem-solving and critical thinking abilities within the context of Quality Tools, Process Improvement &amp; ISO 9001:2015.</li><li>Cultivate strong communication and collaboration skills essential for success in Quality Tools, Process Improvement &amp; ISO 9001:2015.</li></ul> <p>The Quality Tools, Process Improvement &amp; ISO 9001:2015 bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Quality Tools, Process Improvement &amp; ISO 9001:2015. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Quality Tools, Process Improvement &amp; ISO 9001:2015 bundle, giving you the recognition you deserve.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        260 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for anyone who is involved in quality management or process improvement, including:</p><ul><li>Quality managers and executives</li><li>Process improvement specialists</li><li>Operations managers</li><li>Production supervisors</li><li>Business owners</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing the Quality Tools, Process Improvement &amp; ISO 9001:2015 bundle can lead to a variety of career paths, including:</p><ul><li>Quality Manager: £30,000 - £60,000 per year</li><li>Process Improvement Specialist: £25,000 - £50,000 per year</li><li>Operations Manager: £30,000 - £60,000 per year</li><li>Production Supervisor: £20,000 - £35,000 per year</li><li>Business Analyst: £25,000 - £50,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Quality Tools, Process Improvement & ISO 9001:2015

<p>The <strong>Key Account Management (KAM) Certificate at QLS Level 3 </strong>course provides comprehensive insights into the world of Key Account Management, emphasizing the importance of understanding key accounts and building strong relationships with them. Participants will learn essential elements of KAM, effective planning, value delivery, and the significance of record keeping to achieve success in managing key accounts.</p>
<p><strong>Learning Outcomes:</strong></p>
<ol>
<li>Understand the fundamentals of Key Account Management and its role in business success.</li>
<li>Recognize the purpose and significance of Key Account Management in a competitive market.</li>
<li>Identify and analyze key accounts, understanding their unique needs and requirements.</li>
<li>Comprehend the essential elements and strategies involved in effective Key Account Management.</li>
<li>Explore the qualities and skills that make a successful Key Account Manager.</li>
<li>Learn how to build and deliver value to key accounts, fostering strong and long-lasting relationships.</li>
<li>Develop efficient Key Account Planning techniques to achieve business goals.</li>
<li>Gain insights into business customer marketing and development to drive growth with key accounts.</li>
<li>Learn the art of developing and nurturing key relationships for mutual benefits.</li>
<li>Understand the importance of meticulous record-keeping for effective Key Account Management.</li>
<li>Explore internal aspects of KAM, including coordination within the organization for success.</li>
<li>Master the art of crafting a compelling value proposition that resonates with key accounts.</li>
</ol>
<h3><b>Why buy this Key Account Management (KAM) Certificate at QLS Level 3?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this </b><b>Key Account Management (KAM) Certificate at QLS Level 3 </b><b>for?</b></h3>
<p><span>This course </span><span>is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<p><b>Prerequisites</b></p>
<p><span>This </span><b>Key Account Management (KAM) Certificate at QLS Level 3</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Key Account Management (KAM) Certificate at QLS Level 3</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<p><b>Career path</b></p>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Key Account Management (KAM) Certificate at QLS Level 3 </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p>
<p><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></p>
<p>Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10.</p>
<p><b>Endorsement</b></p>
<p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p>
<p>Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Key Account Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Key Account Management</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Purpose of Key Account Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Purpose of Key Account Management</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Understanding Key Accounts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Key Accounts</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Elements of Key Account Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Elements of Key Account Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: What Makes a Good Key Account Manager</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Makes a Good Key Account Manager</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Building and Delivering Value to Key Accounts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building and Delivering Value to Key Accounts</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Key Account Planning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Key Account Planning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Business Customer Marketing and Development</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Customer Marketing and Development</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Developing Key Relationships</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Key Relationships</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: The Importance of Record Keeping for Key Account Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Importance of Record Keeping for Key Account Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Internal KAM Aspects</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Internal KAM Aspects</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: The Value Proposition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Value Proposition</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Key Account Management (KAM) Certificate at QLS Level 3</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Order your QLS Endorsed Certificate </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your QLS Endorsed Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Diploma in Management Studies (DMS)

Certificate in Mortgage Advice & Practice (CEMAP)

Key Account Management (KAM) Certificate at QLS Level 3

19 Certified Manager of Quality courses in Edinburgh delivered Live Online

WM302 IBM MQ V8 System Administration for z/OS

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