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7 CEO courses in Bristol

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M.D.D COACHING FOR CEOS PACKAGE (SELF IMPROVEMENT)

By Nia Williams Miss Date Doctor Dating Coach London,Couples Therapy

* Solution-Focused Coaching Model * Grow Coaching Model * 0SKAR Coaching Model * CLEAR Coaching Model * AOR Coaching Model * FUEL Coaching Model * WOOP Coaching Model COACHING PROCEDURE FOR COACHING FOR CEOS: * Pre-session check-in and questionnaire and assessment * Mindset Analysis and introspection testing * Psychological analysis * Follow up for feedback and well-being and progress check-up calls * Accountability Coaching * Anxiety Coaching * Target-driven coaching helpful for individuals with procrastination issues or issues tackling challenging career goals * Leadership Coaching and Self-belief Coaching * Organizational objective coaching * Bring awareness to self-talk and unconscious biases * 24/7 ACCESS TO YOUR COACH * Coach available on Whatsapp, Phone, Zoom, and Face to Face   CEO Coaching helps coach the world’s best CEOs, executives, entrepreneurs, and companies to increase revenue and grow their business. Our coaches have extensive real-world experience in overcoming the challenges, inherent in entrepreneurship and executive leadership. Consult with a CEO coach today to receive a customized business plan that will enable you to achieve extraordinary results. We work with you by understanding the business issues and strategic imperatives of the enterprise. We then use a combination of 360 feedback (including Board members) and formal assessment tools to ensure we have a clear picture of you as an individual leader and the environment in which you need to create success. We assess your team and work with you to understand where you’ve got the capability and where the team may be vulnerable. https://relationshipsmdd.com/product/coaching-for-ceos-package/ [https://relationshipsmdd.com/product/coaching-for-ceos-package/]

M.D.D COACHING FOR CEOS PACKAGE (SELF IMPROVEMENT)
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
£3000

Advanced Load Forecasting & Methodology

By Asia Edge

ABOUT THIS COURSE This 5 full-day course presents the most modern statistical and mathematical forecasting frameworks used by practitioners to tackle the load forecasting problem across short time and long time scales. The course presents practical applications to solving forecasting challenges, supported by real life examples from large control areas. It presents the weather impacts on the load forecasts and the methodologies employed to quantify the weather effect and building a repository of weather normal data. A good load forecast methodology must improve its forecasting accuracy and support a consistent load forecasting process. The load forecasting widely used in the power industry has evolved significantly with the advancement and adoption of Artificial Intelligence techniques such as Machine Learning. With the increased penetration of inverter-based resources, the operation of electric grids grew in complexity, leading to load forecasts that are updated more frequently than once a day. Furthermore, several jurisdictions adopted a smaller granularity than the hourly load forecasts in the effort to reduce the forecasting uncertainties. On the generation side, fuel forecasting professionals must meet energy requirements while making allowance for the uncertainty on both the demand and the supply side. This training course will also feature a guest speaker, who is a Ph.D candidate to provide insights into the most modern aspects of Artificial Intelligence in the context of load forecasting. Training Objectives This course offers a comprehensive approach to all aspects of load forecasting: * Gain a perspective of load forecasting from both operators in the generating plant and system operators. * Understand and review the advanced load forecasting concepts and forecasting methodologies * Learn the application of Artificial Neural Networks and Probabilistic Forecasting methods to manage forecasting uncertainties in short time frames * Appreciate market segmentation and econometric framework for long term forecasts * Find out the most recent practical application of load forecasting as examples from large power companies * Get access to recent industry reports and developments Target Audience * Energy load forecasting professionals from power plant and system operators * Energy planners and energy outlook forecasters and plant operators * Fuel procurement professionals * Planners and schedulers of thermal generating units Course Level * Intermediate Trainer Your expert course instructor is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Our Key expert delivered over 60 specialized seminars to executives and engineers from Canada, Europe, South and North America, Middle East, South East Asia and Japan. Few examples are: * Modern Power System in Digital Utilities - The Energy Commission, Malaysia and utilities in the Middle East, GCCIA, June 2020 * Assessment of OETC Control Centre, Oman, December 2019 * Demand Side management, Load Forecasting in a Smart Grid, Oman, 2019 * Renewable Resources in a Smart Grid (Malaysia, Thailand, Indonesia, GCCIA, Saudi Arabia) * The Modern Power System: Impact of the Power Electronics on the Power System * The Digital Utility, AI and Blockchain * Smart Grid and Reliability of Distribution Systems, Cyme, Montreal, Canada * Economic Dispatch in the context of an Energy Market (TNB, Sarawak Energy, Malaysia) * Energy Markets, Risk Assessment and Financial Management, PES, IEEE: Chicago, San Francisco, New York, Portugal, South Africa, Japan. Provided training at CEO and CRO level. * Enterprise Risk methodology, EDP, Portugal * Energy Markets: Saudi Electricity Company, Tenaga National Berhad, Malaysia * Reliability Centre Maintenance (South East Asia, Saudi Electricity Company, KSA) * EUSN, ENERGY & UTILITIES SECTOR NETWORK, Government of Canada, 2016 * Connected+, IOT, Toronto, Canada September 2016 and 2015 * Smart Grid, Smart Home HomeConnect, Toronto, Canada November 2014 * Wind Power: a Cautionary Tale, Ontario Centre for Public Policy, 2010 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Advanced Load Forecasting & Methodology
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£3568 to £4149

Tripod Beta Practitioner - Bronze Level

By Asia Edge

ABOUT THIS VILT Tripod can be used in any area of business where the organisation has a management system in place to prevent unwanted events e.g., health, safety, environment, quality, security, productivity, project management, and many more Tripod Beta is one of several tools based on Tripod's fundamental principles. Tripod Beta is based on proven theories, man years of academic research, and testing in the workplace. The Swiss Cheese Model originated from this work. Features of the methodology are: 1) the Tripod Beta diagram; it provides an easy-to-read summary of the entire investigation on a single page, 2) it accommodates deficiencies in leadership and worker participation, 3) it accommodates deficiencies in human behaviour, and 4) it highlights missing controls (not just controls that failed). Quality throughout all aspects of Tripod is assured by the Stichting Tripod Foundation (STF) and the Energy Institute. The participants will gain a theoretical understanding of the Tripod Beta methodology and terminology. They will be able to read Tripod diagrams and reports, and be able to assist incident investigation/analysis as a team member.  This is the first step to becoming an accredited silver or gold practitioner. Tripod Beta Practitioner Accreditation is meant to build these skills, through a blend of support, coaching and assessments. Feedback is provided on Tripod incident investigation reports, giving the Practitioner the opportunity to hone their skills and become confident in their ability to use Tripod effectively. Training Objectives Upon completion of this course, participants will be able to: * Pass the Tripod Beta Practitioner (Bronze Level) exam * Act as a team member or Tripod facilitator on an incident investigation * Plan and schedule activities for an incident investigation * Focus line of enquiry during an investigation * Engage with the most relevant people at each stage of the investigation * Describe the incident causation paths in terms that align with their management system * Consider issues relating to leadership, worker participation and human behaviour * Assess the quality of an incident report * Apply the process to any type of unwanted event that should have been prevented by a management system e.g., health, safety, environment, financial, security, productivity, quality, project management etc. * Combine the findings from many incidents with data from other initiatives e.g., audits and inspections, to spot trends to prioritise actions and product a single improvement plan Target Audience The course is recommended for anyone who is expected to play a role in designing, reviewing, auditing, and following your organizations OH&S management system. Successful participants will be awarded the Stitching Tripod Foundation Tripod Beta Bronze certificate. The following oil & gas company personnel will benefit from the knowledge shared in this course: * CEO * Team Leaders * Legal, insurance and finance departments * Managers (Line and Function) * Maintenance Engineers * Quality Assurance Engineers * Process Engineers * Incident Investigators (Team member & Tripod facilitator) * Project Managers * System Custodians * Technical Authorities * Key Contractor's Management * Contract Managers/Holders * Safety Representatives * Risk Management Engineers * HSE Advisors * Supervisors * Auditors * Regulators Course Level * Basic or Foundation Trainer Your expert course leader has over 30 years of experience in construction, operations and maintenance with the upstream exploration and production sector. He joined Shell International E&P in 1971 and for 28 years worked in several locations around the world. Following the Piper Alpha incident he led Shell's two year, £10M major overhaul of their permit to work system. He first made use of the Tripod Beta principles during this period and since then he has delivered over 100 Tripod Beta courses in more than 25 locations around the world. He is a Chartered Engineer, a member of the Institution of Engineering and Technology and holds a postgraduate diploma from the University of Birmingham (UK). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Tripod Beta Practitioner - Bronze Level
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£900 to £1699

Cross Border Electricity Trading in Asia - Renewable Energy, Digital Technologies and New Operational Flexibility Solutions

By Asia Edge

ABOUT THIS VIRTUAL INSTRUCTOR LED TRAINING (VILT) This 3 half-day Virtual Instructor Led Training (VILT) course highlights the impact of the introduction of renewable energy, digital technologies and new operational flexibility solutions in the electricity trading market. These advancements facilitate unique opportunities and challenges for cross border trading of electricity. Most countries in Asia, have designed their own portfolio of climate actions with an accelerated penetration of renewable energy (or by importing renewable energy into their local grids). These changes are taking place at unprecedented speed and add further complexity to the operation of electricity trading markets, while presenting new opportunities. The Asian market, can tap into its vast potential of solar, wind and geothermal energy sources. A global, unified vision is emerging to support each of countries' energy needs and decarbonization goals. This VILT course will highlight priorities of each country to achieve its energy goals. The main operational flexibilities of each type of renewable resource are discussed in detail. The course also discusses the main components of Power Purchase Agreements and advancements in digitalization and how digital technologies can influence the energy market and cross border electricity trading. Key Takeaways: 1. New Energy Market Design 2. Cross Border Trading 3. PPAs Mechanisms and Examples of PPAs 4. The Increased Penetration of Renewable Resources in the Power Systems and How It Stimulates Cross Border Trading 5. How Digital Innovation Drives Energy Markets and Cross Border Trading Training Objectives Upon completion of this VILT course, participants will be able to: * Be familiar with the global vision of One Sun, One World, One Grid * Understand the major trends reshaping the energy markets * Learn how innovative digital technologies change the energy markets * Understand why sustainable energy markets require a tighter coordination between transmission and distribution system operators * Engage with each other to design the energy market of the future Target Audience This VILT course will benefit policy makers and regulators from energy agencies, transmission companies and utilities as well as power system engineers and power system operators from control centre and ISO. Training Methods The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 3 half-day sessions, 4 hours per session (12 hours in total). Trainer Your expert course leader is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Our Key expert delivered over 60 specialized seminars to executives and engineers from Canada, Europe, South and North America, Middle East, South East Asia and Japan. Few examples are: * Modern Power System in Digital Utilities - The Energy Commission, Malaysia and utilities in the Middle East, GCCIA, June 2020 * Assessment of OETC Control Centre, Oman, December 2019 * Demand Side management, Load Forecasting in a Smart Grid, Oman, 2019 * Renewable Resources in a Smart Grid (Malaysia, Thailand, Indonesia, GCCIA, Saudi Arabia) * The Modern Power System: Impact of the Power Electronics on the Power System * The Digital Utility, AI and Blockchain * Smart Grid and Reliability of Distribution Systems, Cyme, Montreal, Canada * Economic Dispatch in the context of an Energy Market (TNB, Sarawak Energy, Malaysia) * Energy Markets, Risk Assessment and Financial Management, PES, IEEE: Chicago, San Francisco, New York, Portugal, South Africa, Japan. Provided training at CEO and CRO level. * Enterprise Risk methodology, EDP, Portugal * Energy Markets: Saudi Electricity Company, Tenaga National Berhad, Malaysia * Reliability Centre Maintenance (South East Asia, Saudi Electricity Company, KSA) * EUSN, ENERGY & UTILITIES SECTOR NETWORK, Government of Canada, 2016 * Connected+, IOT, Toronto, Canada September 2016 and 2015 * Smart Grid, Smart Home HomeConnect, Toronto, Canada November 2014 * Wind Power: a Cautionary Tale, Ontario Centre for Public Policy, 2010 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Cross Border Electricity Trading in Asia - Renewable Energy, Digital Technologies and New Operational Flexibility Solutions
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1699

Carbon Capture and Storage (CCS): Project Risks & How to Manage Them

By Asia Edge

ABOUT THIS VIRTUAL INSTRUCTOR LED TRAINING (VILT) Governments, regulators and energy companies are pursuing CO2 storage technologies to meet their net-zero carbon commitments as well as targets set by the international Paris Agreement on climate change. For successfully executing Carbon Capture & Storage (CCS) projects, various technical, operational, economic and environmental risks and associated stakeholders need to be managed. In this 5 half-day Virtual Instructor Led Training (VILT) course, the methods for managing risk in CCS projects are addressed with a focus on CO2 injection and storage. The VILT course will also demonstrate how to assess storage capacity of a potential CO2 storage reservoir, model framing techniques, and well injectivity issues related to CO2 injection. The potential leak paths will be discussed such as reservoir seals, leakage along faults and aspects of well integrity. In the VILT course, the design of a monitoring programme will also be discussed. The VILT course will be supported by various case studies. This VILT course will cover the following modules: 1. CCS projects in an international context 2. Site selection and site characterization 3. Storage capacity assessment 4. Injectivity assessment 5. Containment assessment 6. Measurement, monitoring & verification Training Objectives On completion of this VILT course, participants will be able to: * Uncover the functions and associated components required to capture, transport and store CO2 in subsurface aquifers and (depleted) hydrocarbon reservoirs * Find a systematic and integrated approach to risk identification and assessment for CO2 storage projects (maturation) * Appreciate the requirements (physics modelling) and uncertainties to assess the CO2 storage capacity of a selected site. * Understand the challenges, data and methods to assess CO2 well injectivity and well integrity * Identify the leakage pathways of a selected storage site, and understand the assessment methods and associated uncertainties * Learn how to design a monitoring program Target Audience This VILT course is intended for all surface and subsurface engineers such as facility engineers, geologists, geophysicists, reservoir engineers, petrophysicists, production technologists/engineers, well engineers and geomechanical specialists. Also, (sub)surface team leads, project managers, business opportunity managers, decision executives, and technical risk assessment & assurance specialists will benefit from this VILT course as it provides a common framework and workflow to develop a CCS project. For each class, it is highly recommended that a mix of disciplines mentioned above are represented to facilitate discussions from different perspectives. Course Level * Basic or Foundation Training Methods This VILT course is built around cases in which teams work to identify and assess CO2 storage site issues using a systematic thought approach in this course. In addition, exercises are used to practise the aspects of the CCS risk assessment process. The VILT course provides a venue for discussion and sharing of good practices as well as opportunities to practise multi-discipline co-operation and facilitation. Participants are encouraged to bring their own work issues and challenges and seek advice from the expert course leaders and other participants about all aspects of CCS. This VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Trainer Trainer 1: Your expert course leader has more than 36 years of experience in the oil & gas industry with Shell. He gained broad experience in petroleum engineering, with expertise in integrated production systems from subsurface, wells and surface. He has had assignments in Production Technology, R&D, Production Chemistry, Rock Mechanics and Reservoir Engineering cEOR, with a proven track record in technology screening, development and deployment, field development planning, conceptual well design and Production System Optimization (PSO) of gas and oil fields as well as preparing Well, Reservoir & Facility Management (WRFM) strategies and plans. He had also worked on assignments in NAM and did fieldwork in Oman, Gabon and Shell Nigeria. He is a skilled workshop facilitator. He discovered his passion for teaching following an assignment in Shell Learning. During his time in Shell, he developed and taught technical courses to Shell professionals via blended learning. Trainer 2: Your second expert course leader has over 30 years of experience identifying, assessing and mitigating technical risks with Shell. The main focal point of his experience is in subsurface and Geomechanical risks. He is the the founding father of various innovations in how we assess risks by tool development (for bore hole stability, 3D geomechanical field evaluations and probabilistic assessment). He also developed an eye for people motivation, change management and facilitation. He was also responsible for the Geomechanical competence framework, and associated virtual and classroom training programme in Shell for 10 years. Trainer 3: Your third expert course leader has more than 30 years of experience in Shell, focusing on research and development in drilling and offshore systems. His areas of expertise is in project management, finance, business planning, investment, development studies and economics models. In 2021, he worked on a project that looked into the economic evaluation of P18A field complex for CO2 storage. He has an MSc in Mechanical Engineering (M.E.) TU Delft Netherlands (Hons) and a baccalaureate from Erasmus University Rotterdam. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Carbon Capture and Storage (CCS): Project Risks & How to Manage Them
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1536 to £2899

Value-based selling (In-House)

By The In House Training Company

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: * Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion * Greater confidence, consistency and professionalism throughout the business development process * Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations * Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions * How to build value at all points in the customer's buying process through your knowledge, skills and structured approach * Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation * Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity * Overcome and avoid price-based objections, buying criteria and negotiation 1 INTRODUCTION AND KEY PRINCIPLES OF VALUE-BASED SELLING * Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles * The main principles of value-based selling and how they benefit you and the customer * How value-based selling differs from 'transactional' or 'price-based' selling * The stages of the customer's buying cycle - how to identify and work through strategies for each stage * The concept of structured and set-piece selling and proposing * Presentation by participants: Personal sales improvement goals 2 VALUE-BASED SELLING STRATEGIES AND SKILLS * What is value? How can one move away from a price-led agenda? * How to survive and resist price pressure - six techniques * A review of key competencies and skills needed for a value-based approach * Strategies, case studies and examples with discussion and review * Defining your initial value proposition and comparative advantage * How best to established the right level of trust, rapport and credibility * Planning and practice session: Strategy - mapping a value-based sales process. 3 CONNECTING SKILLS * Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call * How to structure an effective first time sales call or meeting - the subtle differences that are important to master * How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process * Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed * Planning and practice session: Connecting - first meeting with a new contact 4 CONSULTING - BUILDING, DEVELOPING AND INFLUENCING CLIENT NEEDS * Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions * The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc * Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions * Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions * 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively * Planning and practice session: Questioning skills 5 CONVINCING - PRESENTATION AND PERSUADING SKILLS PRACTICE * Substance and style - selecting the right tone and content to engage and enthuse your prospect * Compelling benefits and reducing perceived risk - key messages to deliver * Helping the customer choose your proposition - by being convincing, compelling and credible when you present * Professional and effective presentation skills - with personal coaching and practice sessions * The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time * Planning and practice session: Role-play in presenting your solution 6 COMMITMENT * Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively * How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach * Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) * Key negotiation skills around the closing process - getting to 'yes' * Planning and practice session: Role-play in closing and negotiation skills 7 ASSESSED ROLE-PLAY - FINAL PRACTICE SESSION Live role-plays * There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' * The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 WORKSHOP SUMMARY AND CLOSE * Personal action plan and learning summary

Value-based selling (In-House)
Delivered in-person, on-request, onlineDelivered Online & In-Person in Harpenden
Price on Enquiry

Crisis Media Training

5.0(1)

By Cocomms - Coherent Communications

In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists.  There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. -------------------------------------------------------------------------------- In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: CRISIS MEDIA TRAINING BENEFITS  There are many reasons why businesses and organisations suddenly find themselves trending on social media or being talked about in the broadcast media. When something goes wrong, your every move is watched and then commented on online, putting you and your teams under even more pressure.  So if the worst should happen and you find yourself or your company or business suddenly in the public eye, you need to be prepared. We’ll help you learn how to manage your response ensuring clarity and confidence. It’s vital you don’t leave a vacuum for others to fill so let us help you respond effectively. WHY WOULD I EVER NEED CRISIS TRAINING? Brand reputation is the most important asset we have in the digital media age. Audiences want to engage with organisations which have credibility and authenticity. A crisis – not always of your making – can quickly undermine that if it’s handled badly. Communication is at the heart of crisis media training and we can show you how to deal with a wide range of situations, address concerns and criticism and ensure your message reaches audiences under the most pressured circumstances. WHO NEEDS TO ATTEND THE TRAINING? Crisis Media Training isn’t just for the most senior CEO’s or Managing Directors. In order to support the authenticity of your response it’s important the people on the ground can talk to the public. And in the age of social media, if you’re talking to the public, you’re talking to the media. So the people dealing with the crisis are the people who should know how to communicate in a crisis. There are times when the top bosses must talk as they are accountable and are happy to demonstrate that level of responsibility. But the media will also ask to talk to the people handling the problem and we can show them how. HOW DO I BOOK CRISIS MEDIA TRAINING? We can help you create the perfect training to stress test your messaging and make sure you’re ready to deliver your message if you find yourselves unexpectedly in the news. We’ll help you deal with challenging questions and diffuse the most tense of interviews. But our main criteria is that we design the training you want so we’ll work with you to create the perfect course. All you have to do is give one of our friendly team a ring on 0754 533 4269 or email us.info@cocomms.co.uk

Crisis Media Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in Birmingham
Price on Enquiry

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Safelives

safelives

Bristol

Our Chief Executive, Suzanne Jacob OBE, leads the below senior leadership team (SLT) and overall operational management of SafeLives. The SLT is assisted by a team of dedicated professionals with a variety of backgrounds and experiences. Suzanne Jacob OBE, CEO Having worked at SafeLives for three years – including two years as Deputy CEO – Suzanne became Chief Executive in December 2017. Immediately before joining SafeLives, Suzanne spent several months working in Delhi for Breakthrough India, an organisation which campaigns against violence and discrimination against women and girls. Prior to this, Suzanne spent nearly a decade with the UK Home Office. Here, she worked extensively on national security matters, established the National Crime Agency as a significant new part of UK law enforcement, and acted as Private Secretary to the Minister responsible for crime and policing. Suzanne worked for several years on security for the London 2012 Olympics, and was awarded an OBE in 2013 for her work on intelligence collection and analysis, and enforcement activity. Suzanne volunteered for seven years on the Victim Support helpline, providing first response for victims of all crime types. She became a Trustee of Crimestoppers UK in April 2021. Jo Silver, Director of Quality and Innovation Jo is responsible for designing and piloting exciting new and effective interventions to end domestic abuse. Jo provides expert advice on activities, policy messages and practice, she works with national and local commissioners, funders, policy makers and partners to make this happen. Jo rejoined us in January 2014, having spent two years as senior consultant at the NSPCC in Cardiff. Jo was Caada's (SafeLives' former name) director of professional development between 2006 and 2012. She also worked for the police for ten years in the public protection unit and at the Women's Safety Unit in Cardiff. Jo Gordon, Chief Operating Officer Jo is responsible for effective and efficient internal management of the organisation, making sure that SafeLives lives by its values of being human, rigorous and brave. Jo took up the role of Chief Operating Officer in July 2018. Prior to this, Jo was Head of Learning and Accreditation at SafeLives having joined in 2005 as a freelance trainer. Jo started her career as a youth and community worker. She worked for ten years at North Devon Women’s Aid prior to SafeLives and is committed to tackling the issue of domestic abuse. Jo is also a volunteer at her local homeless shelter. Liz Thompson, Director of External Relations Liz is responsible for our external relations activity, working with colleagues to forge and maintain great relationships with the wide array of people who are vital to our work; find new opportunities to develop and replicate what we do; and secure the support and income we need to help people and their families live safely and well. She joined in 2019, following a decade leading communications for the Royal Shakespeare Company. She started her career in the commercial sector at public relations agency, Burson-Marsteller, and her previous experience includes external relations, fundraising and management roles in the public sector, at the Environment Agency and Countryside Commission, and at the charity Turning Point. She also trained as a volunteer substance misuse counsellor at Addaction, and worked at their first needle exchange in Bethnal Green.

Mend The Gap

mend the gap

0.0(4)

Winscombe

Our mission is to help individuals and communities to mend the widening gap between cultures, races, generations and people of different wealth for current and future generations.Naftali Manddy Onchere is the CEO of Mend the Gap and is responsible for the day to day running and management of the organisation in consultation with David Seabright, Francis Montagu and James Nzala. Naftali brings more than 26 years’ experience in project and organisational management in the UK and overseas. He has a BSc Honours degree and is a former teacher and qualified trainer. He has served as a Director at Tolerance International UK, ACORD UK, Motivation Charitable Trust UK; Programme Manager at Netherlands Foreign Service and ETC East Africa Consultants BV; etc. He has extensive experience with youth, intergenerational and inter-cultural work and training both in the UK and in Eastern Africa. James Musau Nzala James Nzala is the Let Us Connect Programme Co-ordinator in Kenya. He has a BSc IT degree and is qualified in advanced web design (PHP, MySQL database, CSS & JavaScript coding), software and hardware trouble shooting and repair, IT-user training, and network building and management. Ben Ferguson Ben was one of the first to pioneer gap year experiences in Kenya with Mend the Gap. Since then he has become a long term volunteer and brings a wealth of business and hospitality experience to the organisation. He looks after our communications and relationships with our business partners. Nicholus Ole Murero Nick is Rifts Valley Co-ordinator for Mend the Gap in Kenya. Simon Ole Kerempe Simon is the Projects Officer for Mend the Gap in Narok, Kenya.

The Restore Trust

the restore trust

Bristol

A fair society where socially excluded people are supported to obtain skills, qualifications and employment to build sustainable, independent lives contributing positively to society History: At its foundation, The Restore Trust was set up in 2009 by the current CEO Suzanne Thompson and SMT board of Avon & Somerset Probation Trust, in conjunction with the National Offender Management Service. The organisation was registered as an independent VCSE in 2010 and is managed by an excellent board of trustees. Whilst the organisation retains a specialism in working with people with complex needs and criminal convictions, it can work with anyone in the community who is experiencing barriers in accessing training and employment. Many of our clients have complex needs in relation to homelessness, mental health problems, drug/alcohol dependency and offending behaviour. We pride ourselves on our non-judgemental, person-centred approach in our work with clients that builds their confidence, motivation and helps to inspire change in their lives. Mission/Values: Our mission is to work collaboratively with different organisations to promote equality of opportunity, strengthen the sector by access to high quality services to enable people to reach their full potential by gaining the skills, confidence, qualifications and employment suited to their needs and aspirations, ultimately contributing positively to society and the local economy. This mission aligns with our core values of working in a non-judgemental and person-centred way to build constructive and supportive working relationships with our clients to help them progress and achieve the goals they have identified. We offer a relaxed, informal environment and with additional wrap around support when required, including provision of free refreshments and snacks to support clients learning on-site. A key part of our success comes from our partnerships, and we pride ourselves on having an excellent staff team with backgrounds in Criminal Justice, Welfare, and Community work with disadvantaged young people and adults. The superb quality of our board members also brings an additional wealth of expertise and experience to our organisation. Looking to partner and support other organisations A key part of our success at The Restore Trust comes from our formal and informal partnerships with a range of statutory, private and voluntary organisations. We recognise the need to work collaboratively to achieve mutual positive outcomes for our clients and to work in ways in which organisations can mutually benefit from partnership support. We welcome dialogue around how we can work with other organisations to strengthen the sector, and continue to expand access to a range of services for our clients to support their journey towards employment.