123 Business Process Modeling courses in London delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for Professionals preparing to become CRISC certified. Risk practitioners Students or recent graduates Overview At course completions, students will understand the essential concepts in the 4 ISACA CRISC domains: Governance IT Risk Assessment Risk Response and Reporting Information Technology and Security This 3 Day CRISC course is geared towards preparing students to pass the ISACA Certified in Risk and Information Systems Control examination. The course covers all four of the CRISC domains, and each section corresponds directly to the CRISC job practice. CRISC validates your experience in building a well-defined, agile risk-management program, based on best practices to identify, analyze, evaluate, assess, prioritize and respond to risks. This enhances benefits realization and delivers optimal value to stakeholders. GOVERNANCE - A. ORGANIZATIONAL GOVERNANCE * Organizational Strategy, Goals, and Objectives * Organizational Structure, Roles, and Responsibilities * Organizational Culture * Policies and Standards * Business Processes * Organizational Assets GOVERNANCE - B. RISK GOVERNANCE * Enterprise Risk Management and Risk Management Framework * Three Lines of Defense * Risk Profile * Risk Appetite and Risk Tolerance * Legal, Regulatory, and Contractual Requirements * Professional Ethics of Risk Management IT RISK ASSESSMENT - A. IT RISK IDENTIFICATION * Risk Events (e.g., contributing conditions, loss result) * Threat Modelling and Threat Landscape * Vulnerability and Control Deficiency Analysis (e.g., root cause analysis) * Risk Scenario Development IT RISK ASSESSMENT - B. IT RISK ANALYSIS AND EVALUATION * Risk Assessment Concepts, Standards, and Frameworks * Risk Register * Risk Analysis Methodologies * Business Impact Analysis * Inherent and Residual Risk RISK RESPONSE AND REPORTING - A. RISK RESPONSE * Risk Treatment / Risk Response Options * Risk and Control Ownership * Third-Party Risk Management * Issue, Finding, and Exception Management * Management of Emerging Risk RISK RESPONSE AND REPORTING - B. CONTROL DESIGN AND IMPLEMENTATION * Control Types, Standards, and Frameworks * Control Design, Selection, and Analysis * Control Implementation * Control Testing and Effectiveness Evaluation RISK RESPONSE AND REPORTING - C. RISK MONITORING AND REPORTING * Risk Treatment Plans * Data Collection, Aggregation, Analysis, and Validation * Risk and Control Monitoring Techniques * Risk and Control Reporting Techniques (heatmap, scorecards, dashboards) * Key Performance Indicators * Key Risk Indicators (KRIs) * Key Control Indicators (KCIs) INFORMATION TECHNOLOGY AND SECURITY - A. INFORMATION TECHNOLOGY PRINCIPLES * Enterprise Architecture * IT Operations Management (e.g., change management, IT assets, problems, incidents) * Project Management * Disaster Recovery Management (DRM) * Data Lifecycle Management * System Development Life Cycle (SDLC) * Emerging Technologies INFORMATION TECHNOLOGY AND SECURITY - B. INFORMATION SECURITY PRINCIPLES * Information Security Concepts, Frameworks, and Standards * Information Security Awareness Training * Business Continuity Management * Data Privacy and Data Protection Principles

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members within Microsoft SharePoint. Overview Launch a SharePoint site and navigate among the pages and resources provided by the site. Use SharePoint lists to track and view information. Use document libraries to store and organize documents. Find, share, and archive content stored in SharePoint. Author documents as a member of a SharePoint team site. Use SharePoint workflow automation tools. In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft© SharePoint© is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents. Prerequisites To ensure your success in this course, you should have basic end-user skills with a current version of Microsoft Windows. LESSON 1: NAVIGATING SHAREPOINT SITES * Topic A: Launch SharePoint * Topic B: Gain Access to a Site You Didn't Create * Topic C: Navigate Within a SharePoint Site * Topic D: Access SharePoint from Your Mobile Device LESSON 2: USING LISTS TO TRACK INFORMATION * Topic A: Add and Populate Lists * Topic B: Change View Options * Topic C: Create a Custom View LESSON 3: USING DOCUMENT LIBRARIES TO SHARE AND ORGANIZE DOCUMENTS * Topic A: Store Files in a Document Library * Topic B: Create and Use Document Templates LESSON 4: FINDING, SHARING, AND ARCHIVING CONTENT * Topic A: Search for Items in Lists or Libraries * Topic B: Share Through Links * Topic C: Move Files Offline LESSON 5: AUTHORING DOCUMENTS AS A TEAM * Topic A: Work Together on Documents * Topic B: Manage File Versions and Document Recovery LESSON 6: AUTOMATING BUSINESS PROCESSES * Topic A: Use Rule-Based Automation * Topic B: Use Power Automate to Automate a Workflow

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - AN INTRODUCTION TO POWER AUTOMATE * What is Microsoft Power Automate? * The benefits of automation * How to get to Power Automate * Lab 1: Setup your tenant * Setup Office 365 * Download Course Files * Customise your App Launcher * Create accounts for colleagues * After completing this module, students will be able to: * Know what Microsoft Power Automate is * The Benefits of using Power Automate to automate processes * How to access a Power Automate 2 - GETTING STARTED WITH POWER AUTOMATE * Using Power Automate templates * Navigating in Power Automate * Editing a Power Automate * Publish and trigger a Power Automate * Turn off or delete a Power Automate * Lab 1: Building processes in Office 365 * Create a Team with a channel * Build an absence business process * Testing the absence process * Optional: Create Feedback Form * Optional: Power Automate to Notify of Bad Ratings * Optional: Test your Form and Power Automate * After completing this module, students will be able to: * How to use Power Automate tempaltes * How to navigate around Power Automate * How to edit Power Automates * How to publish and trigger Power Automates * How to turn off or delete Power Automates 3 - POWER AUTOMATE LOGIC * Adding conditions * Designing switches * Using apply to each * Configuring do until logic * Adding a scope * Lab 1: Scheduling documentation reviews * Setup a policy library in SharePoint * Design a policy review schedule * Testing the policy review process * Optional: Notify if a file nears review * After completing this module, students will be able to: * How to add condtions in a Power Automate * How to design switches for a Power Automate * How to use apply to each * How to configure do until logic * How to add a scope 4 - INTEGRATION * Standard and premium connectors * Connecting to web services * Using Power Automate with on-premises data * Lab 1: Using Power Automate and SQL to Review Sales * Create a new orders list * Designing the price check process * Testing the price check process * Optional: Update with managers * After completing this module, students will be able to: * How to use Standard and Premium connectors * How to connect to web services * How to using Power Automate with on-premises data 5 - THE MOBILE APP * Downloading the mobile app * Signing in and account management * Building and managing Power Automates * Creating buttons * Feeds and approvals * Lab 1: Optional: Using the Power Automate mobile app * Setting up the Power Automate mobile app * Create a new Power Automate in the mobile app * Using Power Automate buttons in the app * Uninstall the Power Automate mobile app * After completing this module, students will be able to: * How to download the mobile app * How to sign into the mobile app * How to build and manage Power Automates in the mobile app * How to create buttons in the mobile app * How to feed and use approvals in the mobile app 6 - ADMINISTRATION AND MAINTENANCE * Maintaining a Power Automate * View history and analytics * Sharing a Power Automate * Export and import Power Automates * Office 365 administration for Power Automate * Environments * Data policies * Data integration * Lab 1: Maintaining your Power Automates * Share a Power Automate with a colleague * Disabling an active Power Automate * Deleting a Power Automate * After completing this module, students will be able to: * How to maintain a Power Automate * How to view history and analytics for a Power Automate * How to share a Power Automate * How to export and import Power Automates * How to administrate a Power Automate in Office 365 * How to use data policies in a Power Automate * How to use data integration in a Power Automate

Duration 4 Days 24 CPD hours This course is intended for This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online. Overview #NAME? This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online. 1 - AN INTRODUCTION TO SHAREPOINT ONLINE * Introducing Office 365 and SharePoint * Getting started with Office 365 * The cloud revolution * Login to Office 365 * What is Office 365 * Using the app launcher * What is SharePoint * Office 365 settings * Introducing Office 365 Groups * Delve * Ownership and Access * OneDrive 2 - CREATING SITES * Planning your sites * Create new subsites * The Office 365 tenant * Site templates * Web addresses * Apply a them * Site collections * Building your navigation * Create a new site * Delete subsites * Team site navigation * User interface: classic vs modern * Site contents: classic vs modern * Where does classic come from? 3 - CREATING AND MANAGING WEB PAGES * The types of pages found in SharePoint * Classic SharePoint pages * Modern SharePoint pages * How to use classic team site pages * Create news and site pages * Review features of publishing sites * Web parts * Save, publish, share and delete pages * Communication sites 4 - WORKING WITH APPS * An introduction to apps * Co-authoring * Marketplace apps * Check In ? Out * Adding apps to a site * Edit and view file properties * Create and manage columns * Quick edit view * Public and personal views * File commands * Managing app settings * Copy link and Share * Content approval * Folders * Major and minor versioning * The recycle bin * Document sets * Alerts * Working with files in a library * OneDrive sync * Create, Upload and edit files * Working with classic lists 5 - BUILDING PROCESSES WITH FLOW AND POWERAPPS * What are business processes? * Design and publish a Flow * Classic tools for designing processes * Getting started with PowerApps in SharePoint * Design and test a classic workflow * Enhance data capture with PowerApps * Getting started with Flow in SharePoint * Test a Flow and PowerApps enriched list 6 - CUSTOMIZING SECURITY * Office 365 Group access * Share a file * Updating Office 365 Group Security * Remove a user * Managing access to SharePoint * Customizing SharePoint security * New sites private vs public * Create permission levels and groups * Setup access requests * Security inheritance * Share a site * Security best practices 7 - WORKING WITH SEARCH * Delve * Search tips * An introduction to SharePoint search * Accessing classic search * Search in folders, libraries and sites * Promoted results * Search results 8 - ENTERPRISE CONTENT MANAGEMENT * Managed metadata service * Information management policies * An introduction to content types * The records center * Create and manage content type * In-place records management * Deploy content types * The content organizer * Using content types in apps * Durable links * The content type hub

Duration 2 Days 12 CPD hours This course is intended for Project Managers, Business Analysts, Business and IT stakeholders working with analysts Overview Provide a solid foundation for applying business process modeling principles and best practices with BPMN Demonstrate how to solve practical business problems using BPMN Business Process Diagrams (BPDs) Students will learn to map business processes easily and efficiently using the industry standard - BPMN which stands for Business Process Modeling Notation from the Object Management Group (OMG). Students will learn the best practices in process mapping using the latest industry standards (BPMN) so that both the business and IT stakeholders will be able to understand the models and map processes consistently through-out their organization. INTRODUCTION * What is Business Process Modeling? * What is Business Process Modeling Notation (BPMN)? * Benefits of BPMN AN OVERVIEW OF GOVERNANCE * An overview of governance * Key governance questions to ask * What happens if you don?t have effective governance? MAPPING THE BUSINESS PROBLEM * Define a strategic outcomes map * Define a Business model and relevant processes MODELING SIMPLE BPMN STRUCTURES * When do you use BPMN? * What are simple BPMN structures? * AS-IS vs. TO-BE modeling MODELING COMPLEX BPMN STRUCTURES * What are complex BPMN structures * When to use complex BPMN structures ANALYZING PROCESS MODELS * Identifying poor process models * Creating process models that everyone can understand * Identify criteria for a well-defined process PROCESS MAPPING VS. PROCESS MODELING * Determine when to create a process map * Determine when to create a process model * Asking the four ?Ares? ADDITIONAL RESOURCES * Learning about BPMN 2.0 * More useful BPMN links * BPMN 2.0 free editors

Duration 2 Days 12 CPD hours This course is intended for It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators. Overview Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects. This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement. INTRODUCTION - A BUSINESS PROCESS IMPROVEMENT (BPI) OVERVIEW * Why are we here today? * What is BPI? * Benefits of BPI * Specific challenges/obstacles and successes * Process improvement examples: * Industry specific examples * Famous debacles to avoid and successes to emulate * Your role in helping to identify problems OVERVIEW OF THE JOINER 7-STEP METHOD * What is the Joiner 7-Step Method? * Walkthrough of the Joiner 7-Step Method * Template: Introduce and review Process Improvement Template * Case Study Exercise: Read and discuss introduction to the Case Study STEP #1: INITIATE THE PROJECT * Types of business problems typically encountered at insurance companies and banks * How to recognize a business-related problem * Identifying the gaps (delta between current and future states) * Ownership of the project and the business problem * Defining measurable success criteria * Case Study Exercise: Complete the Problem Statement section (Step #1) of the template STEP #2: DEFINE CURRENT SITUATION * What are symptoms of a problem? * Looking for symptoms of the problem * Performing Stakeholder Analysis * Technique: View a RACI Matrix * Defining the impacts caused by the problem * Technique: Business Process Modeling (As-Is) * Understand how to draw an As-Is Business Process Model * Case Study Exercise: Complete the Define Current Situation section (Step #2) of the template STEP #3: IDENTIFY ROOT CAUSES * What are root causes? * Performing Root Cause Analysis * Technique: Fishbone Diagram using the cafeteria example * Case Study Exercise: Discuss a Fishbone Diagram * Technique: Pareto Chart (discuss and show example) * Case Study Exercise: Complete the Identify Root Causes section (Step #3) of the template STEP #4: DEVELOP SOLUTIONS * Identifying options for problem resolution * Avoid jumping to conclusions * Technique: Brainstorming * Case Study Exercise: Conduct a Brainstorming Session * Recognizing pros and cons for each option * Technique: Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?) * Case Study Exercise: Determine best solution using a ?simple? Kempner-Tregoe model * Case Study Exercise: Complete the Develop Solutions section (Step #4) of the template STEP #5: DEFINE MEASURABLE RESULTS * Prototyping the solution * Technique: Business Process Modeling (To-Be) * Measuring results against the success criteria (Step #1) * Case Study Exercise: Review changes to an As-Is Business Process Model * Case Study Exercise: Complete the Define Measurable Results section (Step #5) of the template STEP #6: STANDARDIZE PROCESS * Defining how the process will be documented * Plan and understand organizational readiness * Discuss how employees are empowered to identify and act upon their ideas * Identifying follow-up needs (i.e., training) for the staff that will be impacted * Technique: Communication Plan * Case Study Exercise: Complete the Standardize Process section (Step #6) of the template STEP #7: DETERMINE FUTURE PLANS * Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle) * Understand how to sustain the improvements made by the Joiner 7-Step Method * Technique: PDCA form * Case Study Exercise: Complete the Determine Future Plans section (Step #7) of the template GOING FORWARD WITH A PLAN OF ACTION * Identifying process problems in your organization * Individual Exercise: Name three (3) possible areas for improvement * Prioritize and define the next steps * Individual Exercise: Using a new template complete Step 2 & Step 3 for one possible area for improvement you have identified *

Duration 5 Days 30 CPD hours This course is intended for Candidates for this course design, develop, secure, and troubleshoot Power Platform solutions. Candidates implement components of a solution that include application enhancements, custom user experience, system integrations, data conversions, custom process automation, and custom visualizations. Candidates will gain applied knowledge of Power Platform services, including in-depth understanding of capabilities, boundaries, and constraints. Overview After completing this course, students will be able to: Create a technical design Configure Common Data Service Create and configure Power Apps Configure business process automation Extend the user experience Extend the platform Develop Integrations The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems. CREATE A MODEL-DRIVEN APPLICATION IN POWER APPS * This module introduces you to creating a model-driven app in Power Apps that uses Common Data Service. GET STARTED USING COMMON DATA SERVICE * This module will explain the concepts behind and benefits of Common Data Service. Creating an environment, entities, fields and options sets are also discussed. CREATE A CANVAS APP IN POWER APPS * This module introduces you to Power Apps, helps you create and customize an app, and then manage and distribute it. It will also show you how to provide the best app navigation, and build the best UI using themes, icons, images, personalization, different form factors, and controls. AUTOMATE A BUSINESS PROCESS USING POWER AUTOMATE * This module introduces you to Power Automate, teaches you how to build workflows, and how to administer flows. CREATE A BUSINESS PROCESS FLOW IN POWER AUTOMATE * This module introduces you to creating business process flows in Power Automate INTRODUCTION TO DEVELOPING WITH POWER PLATFORM * This module is the first step in learning about platform, tools, and the ecosystem of the Power Platform EXTENDING THE POWER PLATFORM USER EXPERIENCE MODEL DRIVEN APPS * This module describes how to create client scripting, perform common actions with client script, and automate business process flow with client scrip. Learn about what client script can do, rules, and maintaining scripts. Discover when to use client script as well as when not to use client script. CREATE COMPONENTS WITH POWER APPS COMPONENT FRAMEWORK * This module describes how to get started with Power Apps Component Framework with an introductory module on the core concepts and components. Then it shows you how to build a component and work with advanced Power Apps Component Framework features. EXTENDING THE POWER PLATFORM COMMON DATA SERVICE * This module looks at the tools and resources needed for extending the Power Platform. We'll start with looking at the SDKs, the extensibility model, and event framework. This learning path also covers when to use plug-ins. Configuration of plug-ins as well as registering and deploying plug-ins. INTEGRATE WITH POWER PLATFORM AND COMMON DATA SERVICE * This module describes how to integrate with Common Data Service using code by learning about Common Data Service API. Get an in-depth overview of options available with Common Data Service to integrate data and events to Azure. EXTEND POWER APPS PORTALS * This module describes how to transform a content portal into a full web app interacting with Common Data Service. We will also cover the options available to customizers and developers to extend the portal functionality and integrate with Office 365, Power Platform, and Azure components. ADDITIONAL COURSE DETAILS: Nexus Humans PL-400T00 Microsoft Power Platform Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-400T00 Microsoft Power Platform Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. LEARN THE FUNDAMENTALS OF DYNAMICS 365 MARKETING * Get introduced to the Dynamics 365 customer engagement apps * Examine Dynamics 365 Marketing * Describe Dynamics 365 Marketing capabilities * Review Additional Marketing Apps LEARN THE FUNDAMENTALS OF DYNAMICS 365 SALES * Explore Dynamics 365 Sales * Manage the sales lifecycle with Dynamics 365 Sales * Review additional sales apps LEARN THE FUNDAMENTALS OF DYNAMICS 365 CUSTOMER SERVICE * Examine Dynamics 365 Customer Service * Describe Dynamics Customer Service capabilities * Review additional customer service apps LEARN THE FUNDAMENTALS OF DYNAMICS 365 FIELD SERVICE * Examine Dynamics Field Service * Generate Work Orders in Dynamics 365 Field Service * Describe the scheduling capabilities of Dynamics 365 Field Service * Examine the inventory management capabilities of Dynamics 365 Field Service * Review the asset management capabilities of Dynamics 365 Field Service LEARN THE FUNDAMENTALS OF DYNAMICS 365 PROJECT OPERATIONS (CRM) * Examine Dynamics 365 Project Operations * Describe the sales capabilities of Dynamics 365 Project Operations * Plan projects with Dynamics 365 Project Operations * Review the resource utilization capabilities of Dynamics 365 Project Operations ADDITIONAL COURSE DETAILS: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The 3 day live training course in BCS Modelling Business Processes explores how modelling occurs at the three levels of the business process hierarchy and consider how business change and processes can be managed and implemented.

Duration 5 Days 30 CPD hours This course is intended for A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows. Prerequisites * Experience as an IT professional or student * Working knowledge of Microsoft Power Platform and its key components * Knowledge of Microsoft Dataverse (or general data modeling) and security concepts 1 - DESCRIBE THE BUSINESS VALUE OF THE MICROSOFT POWER PLATFORM * Explore Microsoft Power Platform * Describe the business value of the Power Platform * Explore connectors and Microsoft Dataverse * Describe how Power Platform works with Microsoft 365 apps and services * Explore how Power Platform works with Microsoft Teams * Describe how Power Platform works with Microsoft Dynamics 365 apps * Describe how Power Platform solutions consume Microsoft Azure services * Explore how Microsoft Power Platform apps work together * Use Artificial Intelligence to increase productivity 2 - CORE COMPONENTS OF POWER PAGES * Get started with Power Pages * Core tools and components of Power Pages * Overview of Power Pages security * Overview of Power Pages extensibility 3 - EXPLORE POWER PAGES TEMPLATES * Site design templates * Scenario-based templates * Dynamics 365 Power Pages site templates 4 - EXPLORE POWER PAGES DESIGN STUDIO * Work with pages * Page components * Site styling and templates 5 - EXPLORE POWER PAGES DESIGN STUDIO DATA AND SECURITY FEATURES * Data workspace in Power Pages design studio * Power Pages security features 6 - INTRODUCTION TO POWER PAGES ADMINISTRATION * Power Pages administrative tools * Set up workspace in Power Pages design studio 7 - GET STARTED BUILDING WITH POWER BI * Use Power BI * Building blocks of Power BI * Tour and use the Power BI service 8 - GET DATA WITH POWER BI DESKTOP * Overview of Power BI Desktop * Explore Power BI Desktop * Connect to data sources * Get data from Excel * Transform data to include in a report * Combine data from multiple sources * Clean data to include in a report 9 - MODEL DATA IN POWER BI * How to manage your data relationships * Create calculated columns * Optimize data models * Create measures * Create calculated tables * Explore time-based data 10 - USE VISUALS IN POWER BI * Create and customize simple visualizations * Create slicers * Map visualizations * Matrices and tables * Create scatter, waterfall, and funnel charts * Modify colors in charts and visuals * Page layout and formatting 11 - EXPLORE DATA IN POWER BI * Quick insights in Power BI * Create and configure a dashboard * Ask questions of your data with natural language * Create custom Q&A suggestions * Share dashboards with your organization * Display visuals and tiles in full screen * Edit tile details and add widgets * Get more space on your dashboard 12 - PUBLISH AND SHARE IN POWER BI * Publish Power BI Desktop reports * Print and export dashboards and reports * Introducing Power BI Mobile * Create workspaces in Power BI * Build apps * Use apps * Integrate OneDrive for Business with Power BI * Publish to web 13 - CREATE AND MANAGE WORKSPACES IN POWER BI * Distribute a report or dashboard * Monitor usage and performance * Recommend a development life cycle strategy * Troubleshoot data by viewing its lineage * Configure data protection 14 - MANAGE SEMANTIC MODELS IN POWER BI * Use a Power BI gateway to connect to on-premises data sources * Configure a semantic model scheduled refresh * Configure incremental refresh settings * Manage and promote semantic models * Troubleshoot service connectivity * Boost performance with query caching (Premium) 15 - CREATE DASHBOARDS IN POWER BI * Configure data alerts * Explore data by asking questions * Review Quick insights * Add a dashboard theme * Pin a live report page to a dashboard * Configure a real-time dashboard * Set mobile view 16 - IMPLEMENT ROW-LEVEL SECURITY * Configure row-level security with the static method * Configure row-level security with the dynamic method 17 - CREATE TABLES IN DATAVERSE * Table characteristics * Table relationships * Dataverse logic and security * Dataverse auditing * Dual-write vs. virtual tables 18 - MANAGE TABLES IN DATAVERSE * Identify tables and table types in Dataverse * Create a custom table * Enable attachments within a table * Licensing requirements for each table type 19 - CREATE AND MANAGE COLUMNS WITHIN A TABLE IN DATAVERSE * Define columns in Microsoft Dataverse * Column types in Microsoft Dataverse * Add a column to a table * Create a primary name column * Restrictions that apply to columns in a table * Create an auto numbering column * Create an alternate key 20 - CREATE A RELATIONSHIP BETWEEN TABLES IN DATAVERSE * Relate one or more tables - Introduction * Relationship types that are available in Microsoft Dataverse * Create a one-to-many relationship between tables * Create a many-to-many relationship between tables * Edit or delete relationships 21 - WORKING WITH CHOICES IN DATAVERSE * Define choice column * Standard choices column 22 - GET STARTED WITH SECURITY ROLES IN DATAVERSE * Understand environment roles * Adding or disabling an environment user * Understand security concepts in Dataverse * Understand user security roles and security role defaults * Check the roles that a user belongs to * Configure Dataverse teams for security * Configure Dataverse group teams for security 23 - USE ADMINISTRATION OPTIONS FOR DATAVERSE * Use Microsoft Power Platform Admin Center portal * Tenant storage capacity * Advanced Customization options in Power Apps Portal * Enable and disable auditing 24 - MANAGE DYNAMICS 365 MODEL-DRIVEN APP SETTINGS AND SECURITY * Configure role-based security * Manage teams and business units * Explore settings and customizations 25 - INTRODUCTION TO MICROSOFT POWER PLATFORM SECURITY AND GOVERNANCE * Identify Microsoft Power Platform environments * Data Loss Prevention policies * Microsoft Power Platform Center of Excellence Starter Kit 26 - GET STARTED WITH MODEL-DRIVEN APPS IN POWER APPS * Introducing model-driven apps * Components of model-driven apps * Design model-driven apps * Incorporate business process flows 27 - CONFIGURE FORMS, CHARTS, AND DASHBOARDS IN MODEL-DRIVEN APPS * Forms overview * Form elements * Configure multiple forms * Use specialized form components * Configure views overview * Configure grids * Create and edit views * Configure charts overview * Dashboards overview * Use interactive streams and tiles 28 - GET STARTED WITH POWER APPS CANVAS APPS * Power Apps building blocks * Ways to build Power Apps * Power Apps related technologies * Additional Power Apps related technologies * Designing a Power Apps app 29 - CONNECT TO OTHER DATA IN A POWER APPS CANVAS APP * Overview of the different data sources * Work with action-based data sources * Power Automate is a companion to Power Apps 30 - HOW TO BUILD THE UI IN A CANVAS APP IN POWER APPS * Use themes to quickly change the appearance of your app * Branding a control * Icons * Images * Personalization * Using the tablet or phone form factors 31 - MANAGE APPS IN POWER APPS * Power Apps review 32 - BUILD YOUR FIRST APP WITH POWER APPS AND DATAVERSE FOR TEAMS * Create your first app with the hero template * Customize your app with Power Apps Studio * Publish your app * Install template apps 33 - ACCESS DATAVERSE IN POWER PAGES WEBSITES * Use lists to display multiple Dataverse records * Use forms to interact with Dataverse data 34 - AUTHENTICATION AND USER MANAGEMENT IN POWER PAGES * Power Pages authentication settings * User registration in Power Pages * Authentication management for Power Pages users * Power Pages authentication providers 35 - POWER PAGES MAINTENANCE AND TROUBLESHOOTING * Power Pages website maintenance * Power Pages website troubleshooting 36 - DEFINE AND CREATE BUSINESS RULES IN DATAVERSE * Define business rules - Introduction * Define the components of a business rule * Create a business rule 37 - GET STARTED WITH POWER AUTOMATE * Introducing Power Automate * Troubleshoot flows 38 - USE THE ADMIN CENTER TO MANAGE ENVIRONMENTS AND DATA POLICIES IN POWER AUTOMATE * Administer flows * Export and import flows * Learn how to distribute button flows 39 - USE DATAVERSE TRIGGERS AND ACTIONS IN POWER AUTOMATE * Dataverse triggers * Query data * Create, update, delete, and relate actions 40 - EXTEND DATAVERSE WITH POWER AUTOMATE * Set up a flow and configure its trigger * Email Dataverse record * Add to-do items * Test and run your flow 41 - INTRODUCTION TO EXPRESSIONS IN POWER AUTOMATE * Get started with expressions * Notes make things easier * Types of functions * Write complex expressions 42 - BUILD YOUR FIRST POWER AUTOMATE FOR DESKTOP FLOW * Set up the environment * Explore Power Automate for desktop * Create your first Power Automate for desktop flow * Record Power Automate for desktop actions * Edit and test recorded actions 43 - RUN A POWER AUTOMATE FOR DESKTOP FLOW IN UNATTENDED MODE * Set up an unattended desktop flow * Create a new cloud flow that calls an existing flow in unattended mode * Perform a test run * Best practices 44 - OPTIMIZE YOUR BUSINESS PROCESS WITH PROCESS ADVISOR * Get familiar with process advisor * Create your first recording * Edit recordings and group actions * Analyze recordings and interpret results * Automation recommendations 45 - GET STARTED WITH MICROSOFT COPILOT STUDIO BOTS * Get started working with environments * Create bots and work with the Microsoft Copilot Studio interface * Create topics * Test bots * Publish bots and analyze performance 46 - ENHANCE MICROSOFT COPILOT STUDIO BOTS * Use Power Automate to add actions * Transfer conversations to agents by using Omnichannel for Customer Service * Create topics for existing support content * Analyze bot performance 47 - MANAGE TOPICS IN MICROSOFT COPILOT STUDIO * Work with bot topics * Branch a topic * Create topics for existing support content * Work with system fallback topics * Manage topics 48 - MANAGE POWER VIRTUAL AGENTS * Environments in Microsoft Copilot Studio * Bot topics permissions * Bot entities and flow permissions * Monitor and diagnose * Administer and manage * Export and import bots * Authentication 49 - GET STARTED BUILDING WITH POWER BI * Use Power BI * Building blocks of Power BI * Tour and use the Power BI service 50 - GET DATA WITH POWER BI DESKTOP * Overview of Power BI Desktop * Explore Power BI Desktop * Connect to data sources * Get data from Excel * Transform data to include in a report * Combine data from multiple sources * Clean data to include in a report 51 - MODEL DATA IN POWER BI * How to manage your data relationships * Create calculated columns * Optimize data models * Create measures * Create calculated tables * Explore time-based data 52 - USE VISUALS IN POWER BI * Create and customize simple visualizations * Create slicers * Map visualizations * Matrices and tables * Create scatter, waterfall, and funnel charts * Modify colors in charts and visuals * Page layout and formatting 53 - EXPLORE DATA IN POWER BI * Quick insights in Power BI * Create and configure a dashboard * Ask questions of your data with natural language * Create custom Q&A suggestions * Share dashboards with your organization * Display visuals and tiles in full screen * Edit tile details and add widgets * Get more space on your dashboard 54 - PUBLISH AND SHARE IN POWER BI * Publish Power BI Desktop reports * Print and export dashboards and reports * Introducing Power BI Mobile * Create workspaces in Power BI * Build apps * Use apps * Integrate OneDrive for Business with Power BI * Publish to web 55 - MANAGE SOLUTIONS IN POWER APPS AND POWER AUTOMATE * Add and remove apps, flows, and entities in a solution * Edit a solution-aware app, flow, and table * Build and deploy a complex solution with flows, apps, and entities * Automate solution management 56 - LOAD/EXPORT DATA AND CREATE DATA VIEWS IN DATAVERSE * View data in a table * Create or edit views of data in a table * Load data into a table * Export data from a table * Add, update, or delete data in a table by using Excel * Import data using Power Query * Generate a new dataflow from an Excel Template * Dataflow and Azure integration 57 - GET STARTED WITH AI BUILDER * Choose an AI capability * Create your first model * Ways to use your models 58 - MANAGE MODELS IN AI BUILDER * Model lifecycle * Manage model versions * Share your models 59 - USE AI BUILDER IN POWER AUTOMATE * AI Builder in Power Automate saves time * Advanced usage of AI Builder in Power Automate 60 - FUNCTIONAL CONSULTANT SKILLS * Create entity relationship diagrams * Create and document mock-ups * Document functional requirements and artifacts * Complete fit-gap analysis * Discuss stakeholder management responsibilities * Understand industry accelerators * Define Application Lifecycle Management * Participate in testing * Evaluate options * Define connectors * Understand Power Apps component framework 61 - SOLUTION ARCHITECT SERIES: PLAN APPLICATION LIFECYCLE MANAGEMENT FOR POWER PLATFORM * Key considerations for ALM * Solutions * Configuration and reference data * Release process * ALM with Azure DevOps