1119 Business Manager courses in Edinburgh delivered Online

Customer Service for Hospitality

5.0(6)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99 to £12

Real Estate Agent | Online Course

5.0(9)

By Apex Learning

Overview In the dynamic world of property sales, becoming a successful estate agent requires more than just basic knowledge; it demands a comprehensive understanding of the industry. Our Real Estate Agents | Online Course offers an in-depth exploration of all essential aspects of real estate, equipping you with the skills needed to excel as an estate agent. From mastering property valuation and market analysis to learning advanced negotiation techniques, this course is designed to prepare you for a thriving career in real estate. Our online course provides flexible learning options, allowing you to gain expertise in key areas such as property management, client relations, and legal regulations affecting estate agents. With engaging content and practical insights, you'll develop the knowledge and confidence needed to navigate the real estate market and advance your career as a top-notch estate agent. Enrol today and take the first step towards becoming a successful real estate professional. Key Features of the Course: FREE Real Estate Agents CPD-accredited certificate Get a free student ID card with Real Estate Agents training (£10 applicable for international delivery) Lifetime access to the Real Estate Agents course materials The Real Estate Agents program comes with 24/7 tutor support Get instant access to this Real Estate Agents course Learn Real Estate Agents training from anywhere in the world The Real Estate Agents training is affordable and simple to understand The Real Estate Agents training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Real Estate Agents | Online Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Real Estate Agents | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Real Estate Agents | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 07:30:00 total length •Module 1: Estate Agent: An Introduction: 00:04:00 •Module 2: Different Types of Estate Agents: 00:04:00 •Module 3: Getting Started on the Job: 00:04:00 •Module 4: Listing Property: Finding the Sellers: 00:05:00 •Module 5: Valuation Process: 00:05:00 •Module 6: Negotiating as Estate Agent: 00:05:00 •Module 7: Selling Property: Finding the Buyers: 00:05:00 •Module 8: Letting Property: 00:06:00 •Module 9: Technology for Estate Agents: 00:07:00 •Module 10: Regulation of Estate Agents: 00:05:00 •Additional Reading Materials - Real Estate Agents: 06:00:00 •Mock Exam - Real Estate Agents | Online Course: 00:20:00 •Final Exam - Real Estate Agents | Online Course: 00:20:00

Real Estate Agent | Online Course
Delivered Online On Demand8 hours
£9.99 to £12

Human Resources Management and Recruitment Strategies Course

By Training Express

Human Resources Management and Recruitment Strategies Course
Delivered Online On Demand
£17

UK Employment Law and Employee Rights Diploma

5.0(5)

By Apex Learning

Overview Know your employment law with our UK Employment Law and Employee Rights Diploma course. This UK Employment Law and Employee Rights Diploma course will help you gain a comprehensive understanding of the law for both employers and employees. It will give you an understanding of the law aspects and how to tackle employment law issues with confidence. Upon completing the course, you will have an invaluable outline of UK employment law's essential concepts that you need to know to take up your dream job in the law industry. This UK Employment Law course is designed to cover all aspects of employment law. From understanding basic law principles to exploring complex employment law cases, this course provides an in-depth look at how law is applied in the workplace. With this law knowledge, you will be well-equipped to navigate the law requirements of your job and handle any law challenges that may arise. Enrol now to take the first step toward becoming an expert in employment law. Your future in the law sector starts here with the knowledge and qualifications that only a specialized law course like this can offer. By investing in your law education, you are opening the door to a fulfilling and successful career in law. Learning Outcomes of this Employment Law Bundle: Understand the key principles and regulations of UK employment law. Analyse employee rights and employer obligations under UK employment law. Gain insights into the legal frameworks governing workplace discrimination law. Learn how to apply employment law in handling workplace disputes effectively. Explore the procedures for legal compliance within UK employment law. Develop skills to interpret and implement changes in UK employment law. Key Features of the Employment Law Course: FREE UK Employment Law CPD-accredited certificate Get a free student ID card with UK Employment Law training (£10 applicable for international delivery) Lifetime access to the UK Employment Law course materials The UK Employment Law program comes with 24/7 tutor support Get instant access to this UK Employment Law course Learn UK Employment Law training from anywhere in the world The UK Employment Law training is affordable and simple to understand The UK Employment Law training is an entirely online How will I get my certificate? At the end of the law course, there will be an online law MCQ test which you can take either during or after the UK Employment Law course. After successfully completing the law test, you will be able to order your law certificate. These law certificates are included in the price and serve as a testament to your law expertise. Who is this Employment Law course for? There is no experience or previous law qualifications required for enrollment in this UK Employment Law and Employee Rights Diploma. It is available to all students, regardless of their academic backgrounds, who wish to gain expertise in employment law. Requirements Our UK Employment Law and Employee Rights Diploma is fully compatible with PCs, Macs, laptops, tablets, and smartphones, making it easy to study law wherever you are. This course has been designed to be fully accessible on tablets and smartphones so you can access your law course on Wi-Fi, 3G, or 4G. There is no time limit for completing this law course, so you can study law at your own pace and in your own time. Career Path Having these various law qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, and many others. Mastering employment law will make you a sought-after professional in industries where understanding law is crucial. This diploma will set you apart in the competitive job market by showcasing your comprehensive knowledge of law. Course Curriculum 3 sections • 13 lectures • 05:59:00 total length •Module 01: Basic of Employment Law: 00:24:00 •Module 02: Legal Recruitment Process: 00:43:00 •Module 03: Employment Contracts: 00:25:00 •Module 04: Employee Handbook: 00:23:00 •Module 05: Disciplinary Procedure: 00:15:00 •Module 06: National Minimum Wage & National Living Wage: 00:37:00 •Module 07: Parental Right, Sick Pay & Pension Scheme: 00:43:00 •Module 08: Discrimination in the Workplace: 00:39:00 •Module 09: Health & Safety at Work: 00:19:00 •Module 10: Dismissal, Grievances and Employment Tribunals: 00:36:00 •Module 11: Workplace Monitoring & Data Protection: 00:15:00 •Mock Exam - UK Employment Law and Employee Rights Diploma: 00:20:00 •Final Exam - UK Employment Law and Employee Rights Diploma: 00:20:00

UK Employment Law and Employee Rights Diploma
Delivered Online On Demand4 hours
£9.99 to £12

Payroll Management - Diploma

5.0(4)

By Apex Learning

Payroll Management

Payroll Management - Diploma
Delivered Online On Demand4 hours
£9.99 to £12

Mini MBA & Business Studies

By NextGen Learning

Mini MBA & Business Studies
Delivered Online On Demand4 hours
£17

Business Development Manager

5.0(2)

By Studyhub UK

Business Development Manager
Delivered Online On Demand4 hours 42 minutes
£10.99

Professional Crisis Management Certificate

5.0(2)

By Studyhub UK

Professional Crisis Management Certificate
Delivered Online On Demand8 hours 44 minutes
£10.99

Business Administration Fundamentals Level 2

5.0(1)

By Course Gate

Gain a solid foundation in business administration with our Business Administration Fundamentals Level 2 course. From understanding management principles to mastering business process management, this course prepares you for a successful career in business administration. Enrol now and take the first step towards achieving your professional goals!

Business Administration Fundamentals Level 2
Delivered Online On Demand2 hours 30 minutes
£11.99

People Management Diploma Level 5

5.0(1)

By Course Gate

This course will teach you the key aspects of leadership, communication, and team-building. This course is suitable for anyone who wants to become a better manager, supervisor, or leader and advance their career prospects.

People Management Diploma Level 5
Delivered Online On Demand7 hours 34 minutes
£11.99