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DESCRIPTION: CUSTOMER SERVICE AND RELATION MANAGEMENT DIPLOMA This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. ASSESSMENT: * At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. * Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. WHO IS THIS COURSE FOR? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. REQUIREMENTS Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals  FREE 00:10:00 Energy Distribution  00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths  00:09:00 A Building Your Toolbox  00:10:00 Establishing Your Action Plan  00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Starting up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Starting up course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Starting up , including marketing, legal, and financial requirements, as well as an understanding of how to write a start up plan. Learning Outcomes After completing this Starting up course, you will be able to: * Understand the steps for a start-up. * Understand what is required of you to start your own start up. * Polish your start-up idea. * Build your competitive advantages. * Increase self-awareness and aid personal development. * Develop a Start-up Plan. Why Choose Creating a Business Start-Up Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Starting up course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing the Starting up course. Other courses are included with Starting up Bundle Course * Course 01: Starting up Business * Course 02: Level 2 Certificate in Business Management * Course 03: Level 7 Diploma in Operations Management * Course 04: Level 2 Diploma in Business Administration * Course 05: Level 1 Business Management * Course 06: Level 3 Business Administration * Course 07: Level 5 Diploma in Business Analysis * Course 08: Level 7 Diploma in Facilities Management Course * Course 09: Minute Taking Course * Course 10: Level 5 Diploma in Risk Management Course ***Others Included in this Starting up Business Bundle Course * Free 10 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Starting up Course: Module 1: Fundamental Steps for a Business Start-up * Basic Requirements of an Entrepreneur * Identify the Type and Field of Business that is More Suitable for You * Identify Your Skills and Creativity Related to New Business Opportunities * Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business * Solving a Problem * Beating the Deadlines * Finding Products in Short Supply * Opportunities Created by News or Events * Investigating the Internet * Thinking Start-to-finish * Niche Strategies * Demographic Trends * Rethink Assumptions Module 3: The Best Business Ideas for You * Case Study * Screen Your Ideas List * Field Study * SWOT Analysis Module 4: Developing a Start-up Business Plan * Introduction of Start-up Business Plan * Executive Summary * Company Description * Products & Services * Marketing Plan * Operational Plan * Management & Organisation * Startup Expenses & Capitalization * Financial Plan --------------------- **Level 2 Certificate in Business Management Course Curriculum * Module 01: An Overview of Business Management * Module 02: Fundamental Concepts of Human Resource Management * Module 03: Fundamental Concepts of Customers Relationship Management * Module 04: Fundamental Concepts of Performance Management * Module 05: Fundamental Concepts of Risk Management --------------------- **Level 7 Diploma in Operations Management Course Curriculum * Module 01: Understanding Operations Management * Module 02: Understanding Process Management * Module 03: Understanding Supply Chain Management * Module 04: Understanding Planning & Sourcing Operations * Module 05: Understanding Talent Management * Module 06: Understanding Procurement Operations * Module 07: Understanding Manufacturing and Service Operations * Module 08: Understanding Succession Planning * Module 09: Understanding Project Management * Module 10: Understanding Quality Control * Module 11: Understanding Product and Service Innovation * Module 12: Understanding Communication Skills * Module 13: Understanding Negotiation Techniques * Module 14: Understanding Change Management * Module 15: Understanding Maintenance Management * Module 16: Understanding Conflict Management * Module 17: Understanding Stress Management * Module 18: Understanding Business Ethics for the Office * Module 19: Understanding Business Etiquette * Module 20: Understanding Risk Management --------------------- **Level 2 Diploma in Business Administration Course Curriculum * Module 01: Communication in a Business Environment * Module 02: Principles of Providing Administrative Services * Module 03: Principles of Business Document Production and Information Management * Module 04: Understand Employer Organisations * Module 05: Manage Personal Performance and Development * Module 06: Develop Working Relationships with Colleagues * Module 07: Manage Diary Systems * Module 08: Produce Business Documents * Module 09: Health and Safety in a Business Environment * Module 10: Handle Mail * Module 11: Principles of Digital Marketing * Module 12: Administer Finance * Module 13: Understand Working in a Customer Service Environment * Module 14: Principles of Team Leading * Module 15: Principles of Equality and Diversity in the Workplace * Module 16: Exploring Social Media * Module 17: Understand the Safe Use of Online and Social Media Platforms --------------------- **Level 1 Business Management Course Curriculum * Module 01: Management and Leadership Explained * Module 02: How to Manage Resources * Module 03: Effective Management of Time, Stress and Crises --------------------- **Level 3 Business Administration Course Curriculum * Module 01: Introduction to Business Administration * Module 02: Principle of Business * Module 03: Principles of Business Communication * Module 04: Principles of Administration * Module 05: Understand How to Improve Business Performance * Module 06: Understand Equality, Diversity and Inclusion in the Workplace * Module 07: Principles of Leadership and Management --------------------- **Level 5 Diploma in Business Analysis Course Curriculum * Module 01: What is a Business Analyst? * Module 02: What Makes a Good Business Analyst? * Module 03: Roles of the Business Analyst * Module 04: The Business Analyst and the Solution Team * Module 05: Define the Problem * Module 06: Vision Phase * Module 07: Process Phase - Gather The Information * Module 08: Process Phase - Determine the Solution * Module 09: Process Phase - Write the Solution Document * Module 10: Production Phase - Producing the Product * Module 11: Production Phase - Monitor the Product * Module 12: Confirmation Stage --------------------- **Level 7 Diploma in Facilities Management Course Course Curriculum * Module 01: Introduction to Facilities Management * Module 02: Developing a Strategy for Facilities Management * Module 03: Facilities Planning * Module 04: Managing Office WorkSpace * Module 05: Vendor Management & Outsourcing * Module 06: Managing Change * Module 07: Managing Human Resources * Module 08: Managing Risk * Module 09: Facilities Management Service Providers * Module 10: Managing Specialist Services * Module 11: Public-Private Partnerships and Facilities Management * Module 12: Health, Safety, Environment and UK Law ---------------- **Minute Taking Course Course Curriculum * Module 01: Introduction to Minute Taking * Module 02: The Role of a Minute Taker * Module 03: Minutes Styles & Recording Information * Module 04: Techniques for Preparing Minutes * Module 05: Developing Active Listening Skills * Module 06: Developing Organizational Skills * Module 07: Developing Critical Thinking Skills * Module 08: Developing Interpersonal Skills * Module 09: Assertiveness and Self Confidence * Module 10: Understanding Workplace Meetings --------------------- **Level 5 Diploma in Risk Management Course Course Curriculum * Module 01: A Quick Overview of Risk Management * Module 02: Risk and its Types * Module 03: Others Types of Risks and its Sources * Module 04: Risk Management Standards * Module 05: Enterprise Risk Management * Module 06: Process of the Risk Management * Module 07: Risk Assessment * Module 08: Risk Analysis * Module 09: Financial Risk Management * Module 10: The Basics of Managing Operational Risks * Module 11: Technology Risk Management * Module 12: Project Risk Management * Module 13: Legal Risk Management * Module 14: Managing Social and Market Risk * Module 15: Workplace Risk Assessment * Module 16: Risk Control Techniques * Module 17: Ins and Outs of Risk Management Plan Assessment Method After completing each module of the Starting up , you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Start up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This Starting up course is ideal for anyone who wants to start up his own business. REQUIREMENTS There are no specific requirements for this Start up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Starting up course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH Upon successful completion of this Start up course, you may choose to become a: * Business Owner * Entrepreneur * Business Analyst * Enterprise Advisor * Development Executive CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Business Administration: Level 2 Diploma in Business Administration Course Online Would you like to improve your knowledge of crucial advanced business administration topics? Business Administration will clarify Business Administration ideas that will advance your career as highly skilled administrative specialists. You will gain a strong theoretical and practical foundation in business administration from this Business Administration course, which will help you advance your knowledge and abilities in the Business Administration sector. You can comprehend business and business communication principles in this Business Administration course. Furthermore, Fundamentals of Administration is a part of Business Administration. Moreover, you can comprehend how to enhance business performance in this Business Administration. Enrol in this Business Administration course right away to gain knowledge from industry leaders and set yourself apart from other candidates and workers. Learning Outcomes for Business Administration Course After completing this Business Administration course successfully, you will be able to: * Business Administration Explain several business and management structures. * Business Administration carries out many important functions and tasks for HR management. * Business Administration will help to extract maximum value from performance appraisals and interviews. * Business administration supports the creation and execution of a successful marketing strategy for your company. * Business Administration teaches the goals and duties of financial management. * You can create business reports with Business Administration. * Delegate responsibilities to other employees that help to build an efficient workforce. * With the help of Business Administration, you can supervise and monitor teams and workforces of various sizes and types. Special Offers of this Business Administration: Level 2 Diploma in Business Administration Course * This Business Administration: Level 2 Diploma in Business Administration Course includes a FREE PDF Certificate. * Lifetime access to this Business Administration: Level 2 Diploma in Business Administration Course * Instant access to this Business Administration: Level 2 Diploma in Business Administration Course * Get FREE Tutor Support from Monday to Friday in this Business Administration: Level 2 Diploma in Business Administration Course Main Course: Level 2 Diploma in Business Administration Course Courses are included in this Business Administration: Level 2 Diploma in Business Administration Course * Course 01: Level 5 Diploma in Business Analysis * Course 02: Level 3 Business Administration [ Note: Free PDF certificate as soon as completing the Business Administration: Level 2 Diploma in Business Administration course] Business Administration: Level 2 Diploma in Business Administration Course Online Industry Experts Designed this Business Administration: Business Administration Training course into 17 detailed modules. Course Curriculum of Diploma in Business Administration: Business Administration Course * Module 01: Communication in a Business Environment * Module 02: Principles of Providing Administrative Services * Module 03: Principles of Business Document Production and Information Management * Module 04: Understand Employer Organisations * Module 05: Manage Personal Performance and Development * Module 06: Develop Working Relationships with Colleagues * Module 07: Manage Diary Systems * Module 08: Produce Business Documents * Module 09: Health and Safety in a Business Environment * Module 10: Handle Mail * Module 11: Principles of Digital Marketing * Module 12: Administer Finance * Module 13: Understand Working in a Customer Service Environment * Module 14: Principles of Team Leading * Module 15: Principles of Equality and Diversity in the Workplace * Module 16: Exploring Social Media * Module 17: Understand the Safe Use of Online and Social Media Platforms Assessment Method of Business Administration After completing each module of the Business Administration: Level 2 Diploma in Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Business Administration After completing the MCQ/Assignment assessment for this Business Administration: Level 2 Diploma in Business Administration course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? Business Administration: Level 2 Diploma in Business Administration Course Online This Business Administration: Level 2 Diploma in Business Administration course is ideal for learners who work in business and administration and want to improve their knowledge and skills in various work environments and sectors. It forms the knowledge and competency. REQUIREMENTS Business Administration: Level 2 Diploma in Business Administration Course Online Students who intend to enrol in this Business Administration: Level 2 Diploma in Business Administration course must meet the following requirements: * Business Administration: Good command of the English language * Business Administration: Must be vivacious and self-driven * Business Administration: Basic computer knowledge * Business Administration: A minimum of 16 years of age is required CAREER PATH Business Administration: Level 2 Diploma in Business Administration Course Online This Business Administration: Level 2 Diploma in Business Administration qualification will increase your chances of obtaining long-term employment and progressing to the following job roles: * Administration Assistant * Business Support team member * Junior/Apprentice Secretary * Junior/Apprentice Personal Assistant CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

>> Level 3 Business Administration << Developing a thorough understanding of important advanced Level 3 Business Administration topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Level 3 Business Administration course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Level 3 Business Administration course, learn from the best in the field, and stand out from all other applicants and employees. Learning Outcomes After completing this Level 3 Business Administration course successfully, you will be able to: * Describe a variety of management and business types. * Carry out many important functions and tasks for HR management. * Extract maximum value from performance appraisals and interviews. * Develop and implement an effective marketing plan for your organization. * Explore financial management objectives and functions. * Create business reports. * Delegate responsibilities to other employees that help to build an efficient workforce. * Supervise and monitor teams and workforces of various sizes and types. Why Choose This Level 3 Business Administration Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials of Business Administration. * Course developed by industry experts. * Course MCQ quiz after each module to assess your learning. * Course Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this course. **Courses are included in this Level 3 Business Administration * Course 01: Level 3 Business Administration * Course 02: Level 2 Diploma in Business Administration * Course 03: Level 7 Business Management Course **Others Benefits of Level 3 Business Administration * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 Business Administration course] >> Level 3 Business Administration << Detailed course curriculum of the Level 3 Business Administration * Module 01: Introduction to Business Administration * Module 02: Principle of Business * Module 03: Principles of Business Communication * Module 04: Principles of Administration * Module 05: Understand How to Improve Business Performance * Module 06: Understand Equality, Diversity and Inclusion in the Workplace * Module 07: Principles of Leadership and Management >> ------------------ << Assessment Method After completing each module of the Level 3 Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Business Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This Level 3 Business Administration course is highly recommended for: * Anybody in any business or office environment seeking to reach the top of the ladder. * Newcomers to the job market who want to improve their prospects for initial employment. * Entrepreneurs * Small business owners REQUIREMENTS Students who intend to enrol in this Level 3 Business Administration course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH Candidates who successfully complete this Level 3 Business Administration course may choose from a wide range of careers, including: * Administrative Assistant * Administrative Director * Administrative Manager * Business Administration - Facility Manager * Business Administration - File Clerk * Business Administration - Financial Clerk * Client Relations Manager * Contract Administrator * Office Clerk CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Medical Receptionist & Medical Administration will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Medical Receptionist & Medical Administration will help you keep ahead of the pack. The Medical Receptionist & Medical Administration incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Medical Receptionist & Medical Administration will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Medical Receptionist & Medical Administration, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Medical Receptionist & Medical Administration course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Medical Receptionist & Medical Administration Bundle Consists of the following Premium courses: * Course 01: Medical Receptionist: Responsibilities and Skills * Course 02: Medication Administration Level 4 * Course 03: Medical Transcription * Course 04: GDPR in Healthcare * Course 05: Customer Relationship Management * Course 06: Document Control * Course 07: Touch Typing Essentials * Course 08: Level 2 Microsoft Office Essentials * Course 09: Effective Communication Skills Diploma * Course 10: Time Management * Course 11: Personal Hygiene So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Medical Receptionist & Medical Administration: * One payment, but lifetime access to 11 CPD courses * Certificates, student ID for the title course included in a one-time fee * Full tutor support available from Monday to Friday * Free up your time - don't waste time and money travelling for classes * Accessible, informative modules taught by expert instructors * Learn at your ease - anytime, from anywhere * Study the course from your computer, tablet or mobile device * CPD accredited course - improve the chance of gaining professional skills * Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Medical Receptionist & Medical Administration Bundle Course 01: Medical Receptionist: Responsibilities and Skills * Module 1: Introduction to Healthcare and Receptionists * Module 2: Organise Schedules * Module 3: Maintaining Medical Records * Module 4: Effective Filing Systems in Medical Offices * Module 5: Confidentiality in a Medical Environment * Module 6: Time Management * Module 7: Medical Jargon and Terminology * Module 8: Maintaining Workplace Safety * Module 9: Information Technology in Health Care * Module 10: Legal aspects and Ethics Course 02: Medication Administration Level 4 * Module 01: Introduction to Safe Handling of Medicines * Module 02: Legislation and guidance of medication management * Module 03: Principles of Safe and Appropriate Handling of Medicines * Module 04: Medication Risk Assessment Guidance * Module 05: Handling Medicines in Social Care Settings * Module 06: Consent to Treatment * Module 07: Requirements for Specific Services * Module 08: Levels of Care and Support * Module 09: Procedure for Handling Medication * Module 10: The Six Rights of Medication Administration * Module 11: Covert Administration of Medication * Module 12: Recording Procedures * Module 13: Storage of Medication * Module 14: Transfer and Disposal of Medication * Module 15: Drug Formulation and Ways of Taking It Course 03: Medical Transcription * Module 01: Introduction to Medical Transcription * Module 02: The What, How, Who and Why of Medical Transcription * Module 03: Understanding Medical Reports * Module 04: Medical Language Boot Camp * Module 05: Formatting: The Basics * Module 06: Data Protection Course 04: GDPR in Healthcare * Module 01: Introduction to GDPR * Module 02: GDPR and Healthcare Setting * Module 03: General Data Protection Regulations Explained * Module 04: Lawful Basis for Preparation * Module 05: Responsibilities and Obligations * Module 06: Electronic Medical Records * Module 07: Rights and Breaches Course 05: Customer Relationship Management * Module 01: Introduction to Customer Relationship Management (CRM) * Module 02: CRM Fundamentals * Module 03: CRM Strategies CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM Course 06: Document Control * Module 1: Introduction to Document Control * Module 2: Principles of Document Control and Elements of Document Control Environment * Module 3: Document Control Lifecycle * Module 4: Document Control Strategies and Instruments * Module 5: Document Management * Module 6: Quality Assurance and Controlling Quality of Documents * Module 7: Project Document Control * Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 07: Touch Typing Essentials * Introduction * How to Set up Your Computer * How to type the letters F and J * How to type the letters D and K * How to type the letters S and L * How to type the letter A and ; (semicolon) * How to type the letters E and I * How to type the letters R and U * How to type the letters T and O * How to type CAPITAL letters * How to type the letter C and , (Comma) * How to type the letters G and H * How to type the letters N and V * How to type the letters W and M * How to type the letters Q and P * How to type the letters B and Y * How to type the letters Z and X * How to type Colon and Semicolon * How to type Full Stop and Comma * How to type Question Mark and Exclamation Mark * How to type Dash, Parentheses and Quotation Marks Course 08: Level 2 Microsoft Office Essentials Excel 2016 * Getting Started with Microsoft Office Excel 2016 * Performing Calculations * Modifying a Worksheet * Formatting a Worksheet * Printing Workbooks * Managing Workbooks Word 2016 * Getting Started with Word * Formatting Text and Paragraphs * Working More Efficiently * Managing Lists * Adding Tables * Inserting Graphic Objects * Controlling Page Appearance * Preparing to Publish a Document * Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 * PowerPoint Interface * Presentation Basics * Formatting * Inserting Options * Working with Objects * Table * Charts * Review and Presentation Access 2016 * Introduction to Access * Modify Data * Working with Queries * Access Forms * Working with Reports Course 09: Effective Communication Skills Diploma * Module 01: Business Communication * Module 02: Verbal and Non-verbal Communication * Module 03: Written Communication * Module 04: Electronic Communication * Module 05: Communicating with Graphic * Module 06: Effectively Working for Your Boss Course 10: Time Management Training * Module 1: Importance and Benefits of Time Management * Module 2: Assess Your Current Work Practice * Module 3: Identifying the Priorities * Module 4: Say 'No' to Procrastination * Module 5: Set Your Goals * Module 6: Plan the Work * Module 7: Work The Plan * Module 8: Effective Time Management Techniques * Module 9: Combat The Time Wasters * Module 10: Time Management for Creative Work * Module 11: The Art of Anticipating * Module 12: Avoid Time Leaks Course 11: Personal Hygiene * Module 01: Introduction to Personal Hygiene and a Brief History * Module 02: Looking Clean, Smelling Clean * Module 03: Improving and Maintaining Oral Health * Module 04: Care of the Eyes * Module 05: Ear Care Secrets * Module 06: Foot & Nail Care in Personal Hygiene * Module 07: Hair Care Hygienic Ways * Module 08: Hygienic Approach to Skin Care * Module 09: Maintain Good Toilet Hygiene * Module 10: Potential Hygiene Guidelines * Module 11: Personal Hygiene During Coronavirus Pandemic CPD 115 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this Medical Receptionist & Medical Administration bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. REQUIREMENTS Our Medical Receptionist & Medical Administration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. CAREER PATH Having these various expertise will increase the value in your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medical Receptionist: Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

> Are basic leadership and critical thinking abilities your strong point? Do you > like being able to create products and sell it? Do you know how to set goals > clearly? Do you like managing your own business? If so, then this diploma > course is for you. DESCRIPTION: Beginning your own business is an accomplishment in itself that you ought to be amped up for however it is just the beginning stage. The next thing you should know is to figure out how to make it become unique that will be recognised. In this course, you will be able to use the information about your business and what you can do to make it astounding. In this course, you will learn a few hints and thoughts for making your business emerge in the market. This will thus give you an edge over your competitions. Moreover, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viably. You will cover various scopes like Business Communication, Financial Accounting, Principles of Marketing, Human Resources and Project Management. WHO IS THE COURSE FOR? * For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills * Or anyone who are interested in leading and managing their own business. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or business. * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT:  * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. * PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognised accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: This course  will be useful and would be beneficial for the management occupations especially the following careers: * Administrative Services Manager * Advertising, Promotions and Marketing Managers * Agricultural Managers * Architectural and Engineering Managers * Compensation and Benefits Managers * Computer and Information Systems Manager * Construction Managers * Financial Managers * Food Services Managers * Human Resources Managers * Industrial Production Managers * Management Directors * Medical and Health Managers * Natural Sciences Managers * And other Top Executives   Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Social Media Branding Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam-Business Administration and Branding Diploma 00:20:00 Final Exam Final Exam-Business Administration and Branding Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The 'Veterinary Receptionist' course is designed to equip participants with the essential skills and knowledge needed to excel as receptionists in a veterinary environment. Through a series of comprehensive modules, participants will learn various aspects of reception management, effective communication, organization, and customer service to create a positive and efficient experience for both clients and patients in veterinary clinics. Learning Outcomes: * Develop effective telephone etiquette and business communication skills for interacting with clients and scheduling appointments. * Learn to professionally represent the veterinary practice and convey a positive image. * Gain proficiency in managing mail services, shipping, and organizing travel arrangements. * Acquire skills in efficiently organizing meetings and conferences. * Master time management techniques for juggling multiple tasks and responsibilities. * Understand the importance of accurate record keeping and filing systems in a veterinary setting. * Enhance business writing skills to effectively communicate with clients and colleagues. * Learn organizational skills to maintain an efficient and organized front desk. WHY BUY THIS VETERINARY RECEPTIONIST? * Unlimited access to the course for forever * Digital Certificate, Transcript, student ID all included in the price * Absolutely no hidden fees * Directly receive CPD accredited qualifications after course completion * Receive one to one assistance on every weekday from professionals * Immediately receive the PDF certificate after passing * Receive the original copies of your certificate and transcript on the next working day * Easily learn the skills and knowledge from the comfort of your home CERTIFICATION After studying the course materials of the Veterinary Receptionist there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. WHO IS THIS COURSE FOR? This Veterinary Receptionist does not require you to have any prior qualifications or experience. You can just enrol and start learning.  * Individuals aspiring to become skilled veterinary receptionists. * Current veterinary receptionists seeking to enhance their competencies. * Administrative professionals interested in working in a veterinary clinic. * Those looking to provide exceptional customer service in a healthcare setting. PREREQUISITES This Veterinary Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH * Veterinary Receptionist - Median salary of $25,000 - $35,000 per year. * Veterinary Administrative Assistant - Median salary of $28,000 - $40,000 per year. * Medical Office Coordinator - Median salary of $30,000 - $45,000 per year. * Customer Service Representative - Median salary of $28,000 - $40,000 per year. * Administrative Support Specialist - Median salary of $30,000 - $45,000 per year. COURSE CURRICULUM Veterinary Receptionist Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Assignment Assignment - Veterinary Receptionist 00:00:00

Embark on a transformative journey with 'HR Practice and Employee Development Training', designed to instil in you the ethos of Human Resource (HR) mastery. From the fundamentals of HR to the intricacies of performance appraisals, every module is tailored to offer you a holistic grasp of employee lifecycle management. Whether you're keen on mastering the art of effective administration, or eager to foster an environment prioritising health and safety, this course paves the way for you to excel in the multifaceted realm of HR. Learning Outcomes * Acquire a comprehensive understanding of the core principles of Human Resource. * Master the strategies for effective employee recruitment, selection, and training. * Hone skills in performance appraisal, ensuring fair and consistent evaluations. * Understand the significance of employee relations, motivation, and workplace safety. * Develop proficiency in business communication, etiquette, and representing the organisation. WHY CHOOSE THIS HR PRACTICE AND EMPLOYEE DEVELOPMENT TRAINING COURSE? * Unlimited access to the course for a lifetime. * Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. * Structured lesson planning in line with industry standards. * Immerse yourself in innovative and captivating course materials and activities. * Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. * Flexibility to complete the HR Practice and Employee Development Training Course at your own pace, on your own schedule. * Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. WHO IS THIS HR PRACTICE AND EMPLOYEE DEVELOPMENT TRAINING COURSE FOR? * Individuals aspiring to venture into the HR domain. * Managers seeking to enhance their employee management strategies. * Administrators aiming to boost their organisational skills. * Entrepreneurs wanting to foster a conducive workplace environment. * HR professionals striving for continuous development in their field. CAREER PATH * HR Manager: £30,000 - £60,000 * Employee Development Specialist: £25,000 - £50,000 * Recruitment Consultant: £22,000 - £40,000 * Performance Appraisal Analyst: £28,000 - £52,000 * Employee Relations Advisor: £27,000 - £49,000 * Workplace Health and Safety Coordinator: £24,000 - £47,000 PREREQUISITES This HR Practice and Employee Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR Practice and Employee Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CERTIFICATION After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. COURSE CURRICULUM Module 1: Introduction to Human Resource Module 01: Introduction to Human Resource 00:17:00 Module 2:Employee Recruitment and Selection Procedure Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 3: Skills of an Effective Administrator Module 03: Skills of an Effective Administrator 00:17:00 Module 4: Employee Training and Development Process Module 03: Employee Training and Development Process 00:22:00 Module 5: Performance Appraisal Management Module 05: Performance Appraisal Management 00:19:00 Module 6: Employee Relations Module 06: Employee Relations 00:14:00 Module 7: Motivation and Counselling Module 07: Motivation and Counselling 00:19:00 Module 8: Ensuring Health and safety at the Workplace Module 08: Ensuring Health and safety at the Workplace 00:17:00 Module 9: Employee Termination Module 09: Employee Termination 00:15:00 Module 10: Business Etiquette Module 10: Business Etiquette 00:21:00 Module 11: Employer Record and Statistics Module 11: Employer Record and Statistics 00:11:00 Module 12: Business Telephone Skills Module 12: Business Telephone Skills 00:21:00 Module 13: Representing Your Boss and Company Module 13: Representing Your Boss and Company 00:36:00 Mock Exam Mock Exam - HR Practice and Employee Development Training 00:20:00 Final Exam Final Exam - HR Practice and Employee Development Training 00:20:00

Get to know how the Business works Do you think with your skills you should be having a career in a company as a Business Administrator? Can you be the corporate man that every company want? Well, you can! This course will teach all you need to know about Business Administration. Business administration is a wide field that incorporates many types of management positions. From major corporations to independent businesses, every operation needs skilled administrators in order to succeed. A career in business touches on information technology, leadership dynamics and increasingly on ethics and international relationships. As a career path You'll have the option to work across industries as a business analyst, human resources generalist, operations manager or marketing specialist. Kickstart your career in Business Administration with this course which will provide everything you need to know in details. Upon completion of this course inExtended Diploma in Business Administration you will find yourself to be easily suited for the corporate job. BUSINESS ADMINISTRATION COURSE HIGHLIGHTS Extended Diploma in Business Administration is an award winning and the best selling course that has been given the CPD Certification & CiQ accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Business Administration into 102 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 14 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. WHY YOU SHOULD CHOOSE EXTENDED DIPLOMA IN BUSINESS ADMINISTRATION * Lifetime access to the course * No hidden fees or exam charges * CPD Accredited certification on successful completion * Full Tutor support on weekdays (Monday - Friday) * Efficient exam system, assessment and instant results * Download Printable PDF certificate immediately after completion * Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. * Improve your chance of gaining professional skills and better earning potential. WHO IS THIS COURSE FOR? Extended Diploma in Business Administration is CPD certified and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. REQUIREMENTS Our Extended Diploma in Business Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Business Administration - Updated Version Representing Your Boss and Company 00:36:00 Skills of an Effective Administrator 00:17:00 Business Writing Skills 00:41:00 Communication Skills 00:27:00 Business Telephone Skills 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Effective Planning and Scheduling 00:52:00 Extended Diploma in Business Administration - Old Version Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Finance Management Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Human Resource Management Module One - Getting Started FREE 00:30:00 Module Two - Human Resources Today FREE 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activites-Professional Diploma in Human Resource Management 00:00:00 Business Writing Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Business Administration 00:30:00 Final Exam Final Exam- Extended Diploma in Business Administration 00:30:00

>> Business and Administration Level 3 << Developing a thorough understanding of important advanced Business and Administration Level 3 topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Business and Administration Level 3 course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Business and Administration Level 3 course, learn from the best in the field, and stand out from all other applicants and employees. Learning Outcomes After completing this Business and Administration Level 3 course successfully, you will be able to: * Describe a variety of management and business types. * Carry out many important functions and tasks for HR management. * Extract maximum value from performance appraisals and interviews. * Develop and implement an effective marketing plan for your organization. * Explore financial management objectives and functions. * Create business reports. * Delegate responsibilities to other employees that help to build an efficient workforce. * Supervise and monitor teams and workforces of various sizes and types. Why Choose This Business and Administration Level 3 Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials of Business Administration. * Course developed by industry experts. * Course MCQ quiz after each module to assess your learning. * Course Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this course. **Courses are included in this Business and Administration Level 3 Bundle Course*** * Course 01: Business and Administration Level 3 * Course 02: Level 2 Diploma in Business Administration * Course 03: Level 7 Business Management Course **Others Benefits of Business and Administration Level 3 Bundle Course*** * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the Business and Administration Level 3 course] >> Business and Administration Level 3 << Detailed course curriculum of the Level 3 Business Administration * Module 01: Introduction to Business Administration * Module 02: Principle of Business * Module 03: Principles of Business Communication * Module 04: Principles of Administration * Module 05: Understand How to Improve Business Performance * Module 06: Understand Equality, Diversity and Inclusion in the Workplace * Module 07: Principles of Leadership and Management >> ------------------ << Assessment Method After completing each module of the Business and Administration Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business and Administration Level 3 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This Business and Administration Level 3 course is highly recommended for: * Anybody in any business or office environment seeking to reach the top of the ladder. * Newcomers to the job market who want to improve their prospects for initial employment. * Entrepreneurs * Small business owners REQUIREMENTS Students who intend to enroll in this Business and Administration Level 3 course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH Candidates who successfully complete the Business and Administration Level 3 course may choose from a wide range of careers, including: * Administrative Director * Administrative Manager * File Clerk * Financial Clerk * Contract Administrator * Office Clerk * Client Relations Manager * Administrative Assistant * Facility Manager CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included