119 Business Case courses

DURATION 5 DAYS 30 CPD HOURS THIS COURSE IS INTENDED FOR THE INTENDED AUDIENCE FOR THIS COURSE IS INFORMATION SYSTEMS SECURITY PROFESSIONALS, INTERNAL REVIEW AUDITORS, AND OTHER INDIVIDUALS WHO HAVE AN INTEREST IN ASPECTS OF INFORMATION SYSTEMS AUDIT, CONTROLS, AND SECURITY. OVERVIEW UPON SUCCESSFUL COMPLETION OF THIS COURSE, STUDENTS WILL BE ABLE TO: - IMPLEMENT INFORMATION SYSTEMS AUDIT SERVICES IN ACCORDANCE WITH INFORMATION SYSTEMS AUDIT STANDARDS, GUIDELINES, AND BEST PRACTICES. - EVALUATE AN ORGANIZATIONS STRUCTURE, POLICIES, ACCOUNTABILITY, MECHANISMS, AND MONITORING PRACTICES. - EVALUATE INFORMATION SYSTEMS ACQUISITION, DEVELOPMENT, AND IMPLEMENTATION. - EVALUATE THE INFORMATION SYSTEMS OPERATIONS, MAINTENANCE, AND SUPPORT OF AN ORGANIZATION; AND EVALUATE THE BUSINESS CONTINUITY AND DISASTER RECOVERY PROCESSES USED TO PROVIDE ASSURANCE THAT IN THE EVENT OF A DISRUPTION, IT SERVICES ARE MAINTAINED. - DEFINE THE PROTECTION POLICIES USED TO PROMOTE THE CONFIDENTIALITY, INTEGRITY, AND AVAILABILITY OF INFORMATION ASSETS. DESCRIPTION IN THIS COURSE, STUDENTS WILL EVALUATE ORGANIZATIONAL POLICIES, PROCEDURES, AND PROCESSES TO ENSURE THAT AN ORGANIZATIONS INFORMATION SYSTEMS ALIGN WITH ITS OVERALL BUSINESS GOALS AND OBJECTIVES. 1 - THE PROCESS OF AUDITING INFORMATION SYSTEMS * ISACA Information Systems Auditing Standards and Guidelines * Fundamental Business Processes * Develop and Implement an Information Systems Audit Strategy * Plan an Audit * Conduct an Audit * The Evidence Life Cycle * Communicate Issues, Risks, and Audit Results * Support the Implementation of Risk Management and Control Practices 2 - IT GOVERNANCE AND MANAGEMENT * Evaluate the Effectiveness of IT Governance * Evaluate the IT Organizational Structure and HR Management * Evaluate the IT Strategy and Direction * Evaluate IT Policies, Standards, and Procedures * Evaluate the Effectiveness of Quality Management Systems * Evaluate IT Management and Monitoring of Controls * IT Resource Investment, Use, and Allocation Practices * Evaluate IT Contracting Strategies and Policies * Evaluate Risk Management Practices * Performance Monitoring and Assurance Practices * Evaluate the Organizations Business Continuity Plan 3 - INFORMATION SYSTEMS ACQUISITION, DEVELOPMENT, AND IMPLEMENTATION * Evaluate the Business Case for Change * Evaluate Project Management Frameworks and Governance Practices * Development Life Cycle Management * Perform Periodic Project Reviews * Evaluate Control Mechanisms for Systems * Evaluate Development and Testing Processes * Evaluate Implementation Readiness * Evaluate a System Migration * Perform a Post-Implementation System Review 4 - INFORMATION SYSTEMS OPERATIONS, MAINTENANCE, AND SUPPORT * Perform Periodic System Reviews * Evaluate Service Level Management Practices * Evaluate Third-Party Management Practices * Evaluate Operations and End User Management Practices * Evaluate the Maintenance Process * Evaluate Data Administration Practices * Evaluate the Use of Capacity and Performance Monitoring Methods * Evaluate Change, Configuration, and Release Management Practices * Evaluate Problem and Incident Management Practices * Evaluate the Adequacy of Backup and Restore Provisions 5 - PROTECTION OF INFORMATION ASSETS * Information Security Design * Encryption Basics * Evaluate the Functionality of the IT Infrastructure * Evaluate Network Infrastructure Security * Evaluate the Design, Implementation, and Monitoring of Logical Access Controls * Risks and Controls of Virtualization * Evaluate the Design, Implementation, and Monitoring of Data Classification Process * Evaluate the Design, Implementation, and Monitoring of Physical Access Controls * Evaluate the Design, Implementation, and Monitoring of Environmental Controls

This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. -------------------------------------------------------------------------------- COURSE SYLLABUS MODULE ONE ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING * Understanding roles and responsibilities * Outline framework of management * Taking the step into management * Identifying personal development needs and planning MODULE TWO EFFECTIVE COMMUNICATION SKILLS * Communicating to be effective - how and what to communicate * Designing effective questioning techniques and listening actively * Non-verbal communication * Dealing with, and responding to, differing communication styles MODULE THREE MANAGING YOURSELF * Use of planning tools and techniques * Dealing with time stealers and interruptions * Learn how to delegate effectively MODULE FOUR MANAGING YOUR TEAM * Understanding different management styles and how to use them * Recognising performance management * Setting expectations and clearly defining roles and responsibilities * Pinpointing performance and motivating your team/individuals * Learning the management actions required to maintain team effectiveness * Team dynamics and looking at individual behaviour within teams -------------------------------------------------------------------------------- FIRST LINE MANAGEMENT COURSE Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . * using strategic vision to motivate and inspire * empowering employees at all levels * accumulating and sharing internal knowledge * gathering and integrating external information * challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue.Foster a culture that encourages risk-taking.Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . -------------------------------------------------------------------------------- SAMPLE EXERCISES Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- SAMPLE 'ICE-BREAKER' EXERCISE - NUMBER CRUNCH The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control SAMPLE EXERCISE - THROUGH THE HOOP Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. TIME MANAGEMENT SAMPLE EXERCISE - CONES This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: * Stepping back for overview * Planning disciplines * Time-budgeting * Skills audit for delegation HANDLING CONFLICT SAMPLE EXERCISE - CAVE RESCUE * Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. * Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. COMMUNICATION, NEGOTIATION & INFLUENCE SAMPLE EXERCISE - RED & WHITE There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: * Engaging the other group to 'buy-in' to collaboration * Commercial consequences when collaboration is lacking or difficult * Effective communication and influence across barriers GLOBAL THINKING & BUSINESS MIND-SET SAMPLE EXERCISE - DRAGON'S DEN The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: * Global business potential * Supply Chain appreciation * Commercial framework PERFORMANCE MANAGEMENT SAMPLE EXERCISE - JUGGLING The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: * How to maintain focus when pressure is applied * Ensuring effective communication * Clarifying the approach for dealing with the unexpected * Setting expectations and reviewing delivery * Treating every team member as an individual PRIORITISATION & ORGANISATION SAMPLE EXERCISE - LABYRINTH This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: * Rigour of planning - SMART * Prioritising through ambiguity * Time budgeting * Assigning roles & responsibilities to break down volume of material * The value of keeping accurate records -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/first-line-manager-course.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. -------------------------------------------------------------------------------- SCHEDULED COURSES A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 16 October 2023 * 09 January 2024 * 11 March 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 07 December 2023 * 15 February 2024 * 14 May 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat * 11 September 2023 * 04 December 2023 * 13 March 2024 -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

DURATION 4 DAYS 24 CPD HOURS THIS COURSE IS INTENDED FOR SUCCESSFUL STUDENTS HAVE EXPERIENCE AND KNOWLEDGE IN IT OPERATIONS, INCLUDING NETWORKING, VIRTUALIZATION, IDENTITY, SECURITY, BUSINESS CONTINUITY, DISASTER RECOVERY, DATA PLATFORMS, AND GOVERNANCE. STUDENTS ALSO HAVE EXPERIENCE DESIGNING AND ARCHITECTING SOLUTIONS. BEFORE ATTENDING THIS COURSE, STUDENTS MUST HAVE PREVIOUS EXPERIENCE DEPLOYING OR ADMINISTERING AZURE RESOURCES AND STRONG CONCEPTUAL KNOWLEDGE OF: * AZURE COMPUTE TECHNOLOGIES SUCH AS VMS, CONTAINERS AND SERVERLESS SOLUTIONS * AZURE VIRTUAL NETWORKING TO INCLUDE LOAD BALANCERS * AZURE STORAGE TECHNOLOGIES (UNSTRUCTURED AND DATABASES) * GENERAL APPLICATION DESIGN CONCEPTS SUCH AS MESSAGING AND HIGH AVAILABILITY DESCRIPTION THIS COURSE TEACHES AZURE SOLUTION ARCHITECTS HOW TO DESIGN INFRASTRUCTURE SOLUTIONS. COURSE TOPICS COVER GOVERNANCE, COMPUTE, APPLICATION ARCHITECTURE, STORAGE, DATA INTEGRATION, AUTHENTICATION, NETWORKS, BUSINESS CONTINUITY, AND MIGRATIONS. THE COURSE COMBINES LECTURE WITH CASE STUDIES TO DEMONSTRATE BASIC ARCHITECT DESIGN PRINCIPLES. PREREQUISITES BEFORE ATTENDING THIS COURSE, STUDENTS MUST HAVE PREVIOUS EXPERIENCE DEPLOYING OR ADMINISTERING AZURE RESOURCES AND CONCEPTUAL KNOWLEDGE OF: AZURE ACTIVE DIRECTORY AZURE COMPUTE TECHNOLOGIES SUCH AS VMS, CONTAINERS AND SERVERLESS SOLUTIONS AZURE VIRTUAL NETWORKING TO INCLUDE LOAD BALANCERS AZURE STORAGE TECHNOLOGIES (UNSTRUCTURED AND DATABASES) GENERAL APPLICATION DESIGN CONCEPTS SUCH AS MESSAGING AND HIGH AVAILABILITY AZ-104T00 - MICROSOFT AZURE ADMINISTRATOR 1 - DESIGN GOVERNANCE * Design for governance * Design for management groups * Design for subscriptions * Design for resource groups * Design for resource tags * Design for Azure Policy * Design for role-based access control (RBAC) * Design for Azure landing zones 2 - DESIGN AN AZURE COMPUTE SOLUTION * Choose an Azure compute service * Design for Azure Virtual Machines solutions * Design for Azure Batch solutions * Design for Azure App Service solutions * Design for Azure Container Instances solutions * Design for Azure Kubernetes Service solutions * Design for Azure Functions solutions * Design for Azure Logic Apps solutions 3 - DESIGN A DATA STORAGE SOLUTION FOR NON-RELATIONAL DATA * Design for data storage * Design for Azure storage accounts * Design for data redundancy * Design for Azure Blob Storage * Design for Azure Files * Design for Azure managed disks * Design for storage security 4 - DESIGN A DATA STORAGE SOLUTION FOR RELATIONAL DATA * Design for Azure SQL Database * Design for Azure SQL Managed Instance * Design for SQL Server on Azure Virtual Machines * Recommend a solution for database scalability * Recommend a solution for database availability * Design security for data at rest, data in motion, and data in use * Design for Azure SQL Edge * Design for Azure Cosmos DB and Table Storage 5 - DESIGN DATA INTEGRATION * Design a data integration solution with Azure Data Factory * Design a data integration solution with Azure Data Lake * Design a data integration and analytic solution with Azure Databricks * Design a data integration and analytic solution with Azure Synapse Analytics * Design strategies for hot, warm, and cold data paths * Design an Azure Stream Analytics solution for data analysis 6 - DESIGN AN APPLICATION ARCHITECTURE * Describe message and event scenarios * Design a messaging solution * Design an Azure Event Hubs messaging solution * Design an event-driven solution * Design a caching solution * Design API integration * Design an automated app deployment solution * Design an app configuration management solution 7 - DESIGN AUTHENTICATION AND AUTHORIZATION SOLUTIONS * Design for identity and access management (IAM) * Design for Microsoft Entra ID * Design for Microsoft Entra business-to-business (B2B) * Design for Azure Active Directory B2C (business-to-customer) * Design for conditional access * Design for identity protection * Design for access reviews * Design service principals for applications * Design managed identities * Design for Azure Key Vault 8 - DESIGN A SOLUTION TO LOG AND MONITOR AZURE RESOURCES * Design for Azure Monitor data sources * Design for Azure Monitor Logs (Log Analytics) workspaces * Design for Azure Workbooks and Azure insights * Design for Azure Data Explorer 9 - DESIGN NETWORK SOLUTIONS * Recommend a network architecture solution based on workload requirements * Design patterns for Azure network connectivity services * Design outbound connectivity and routing * Design for on-premises connectivity to Azure Virtual Network * Choose an application delivery service * Design for application delivery services * Design for application protection services 10 - DESIGN A SOLUTION FOR BACKUP AND DISASTER RECOVERY * Design for backup and recovery * Design for Azure Backup * Design for Azure blob backup and recovery * Design for Azure files backup and recovery * Design for Azure virtual machine backup and recovery * Design for Azure SQL backup and recovery * Design for Azure Site Recovery 11 - DESIGN MIGRATIONS * Evaluate migration with the Cloud Adoption Framework * Describe the Azure migration framework * Assess your on-premises workloads * Select a migration tool * Migrate your structured data in databases * Select an online storage migration tool for unstructured data * Migrate offline data 12 - INTRODUCTION TO THE MICROSOFT AZURE WELL-ARCHITECTED FRAMEWORK * Azure Well-Architected Framework pillars * Cost optimization * Operational excellence * Performance efficiency * Reliability * Security 13 - MICROSOFT AZURE WELL-ARCHITECTED FRAMEWORK - COST OPTIMIZATION * Develop cost-management discipline * Design with a cost-efficiency mindset * Design for usage optimization * Design for rate optimization * Monitor and optimize over time 14 - MICROSOFT AZURE WELL-ARCHITECTED FRAMEWORK - OPERATIONAL EXCELLENCE * Embrace DevOps culture * Establish development standards * Evolve operations with observability * Deploy with confidence * Automate for efficiency * Adopt safe deployment practices 15 - MICROSOFT AZURE WELL-ARCHITECTED FRAMEWORK - PERFORMANCE EFFICIENCY * Negotiate realistic performance targets * Design to meet capacity requirements * Achieve and sustain performance * Improve efficiency through optimization 16 - MICROSOFT AZURE WELL-ARCHITECTED FRAMEWORK - RELIABILITY * Design for business requirements * Design for resilience * Design for recovery * Design for operations * Keep it simple 17 - MICROSOFT AZURE WELL-ARCHITECTED FRAMEWORK - SECURITY * Plan your security readiness * Design to protect confidentiality * Design to protect integrity * Design to protect availability * Sustain and evolve your security posture 18 - GETTING STARTED WITH THE MICROSOFT CLOUD ADOPTION FRAMEWORK FOR AZURE * Customer narrative * Common blockers 19 - PREPARE FOR SUCCESSFUL CLOUD ADOPTION WITH A WELL-DEFINED STRATEGY * Customer narrative * Capture strategic motivation * Define objectives and key results * Evaluate financial considerations * Understand technical considerations * Create a business case 20 - PREPARE FOR CLOUD ADOPTION WITH A DATA-DRIVEN PLAN * Customer narrative 21 - CHOOSE THE BEST AZURE LANDING ZONE TO SUPPORT YOUR REQUIREMENTS FOR CLOUD OPERATIONS * Customer narrative * Common operating models * Design areas for Azure landing zones * Design principles for Azure landing zones * Journey to the target architecture * Choose an Azure landing zone option * Deploy the Azure landing zone accelerator * Enhance your landing zone 22 - MIGRATE TO AZURE THROUGH REPEATABLE PROCESSES AND COMMON TOOLS * Customer narrative * Migration process * Migration tools * Common tech platforms 23 - ADDRESS TANGIBLE RISKS WITH THE GOVERN METHODOLOGY OF THE CLOUD ADOPTION FRAMEWORK FOR AZURE * Customer narrative * Govern methodology * Corporate policies * Governance disciplines * Deploy a cloud governance foundation * The Cost Management discipline 24 - ENSURE STABLE OPERATIONS AND OPTIMIZATION ACROSS ALL SUPPORTED WORKLOADS DEPLOYED TO THE CLOUD * Establish business commitments * Deploy an operations baseline * Protect and recover * Enhance an operations baseline * Manage platform and workload specialization 25 - INNOVATE APPLICATIONS BY USING AZURE CLOUD TECHNOLOGIES * Follow the innovation lifecycle * Azure technologies for the build process * Infuse your applications with AI * Azure technologies for measuring business impact * Azure technologies for the learn process 26 - PREPARE FOR CLOUD SECURITY BY USING THE MICROSOFT CLOUD ADOPTION FRAMEWORK FOR AZURE * Customer narrative * Methodology * Security roles and responsibilities * Simplify compliance and security * Simplify security implementation * Security tools and policies ADDITIONAL COURSE DETAILS: Nexus Humans AZ-305T00: Designing Microsoft Azure Infrastructure Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-305T00: Designing Microsoft Azure Infrastructure Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

The innovative Create an Effective Business Case has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular Create an Effective Business Case has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Create an Effective Business Case course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Create an Effective Business Case is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Create an Effective Business Case consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Create an Effective Business Case has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Create an Effective Business Case course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Create an Effective Business Case has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at.   Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

DURATION 2 DAYS 12 CPD HOURS THIS COURSE IS INTENDED FOR THE TARGET AUDIENCE FOR THE DEVOPS LEADER COURSE ARE PROFESSIONALS INCLUDING: ANYONE STARTING OR LEADING A DEVOPS CULTURAL TRANSFORMATION PROGRAM, ANYONE INTERESTED IN MODERN IT LEADERSHIP AND ORGANIZATIONAL CHANGE APPROACHES, BUSINESS MANAGERS, BUSINESS STAKEHOLDERS, CHANGE AGENTS, CONSULTANTS, DEVOPS CONSULTANTS, DEVOPS ENGINEERS, IT DIRECTORS, IT MANAGERS, IT TEAM, LEADERS, LEAN COACHES, PRACTITIONERS, PRODUCT OWNERS, SCRUM MASTERS, SYSTEM INTEGRATORS, TOOL PROVIDERS OVERVIEW THE LEARNING OBJECTIVES FOR DOL INCLUDE A PRACTICAL UNDERSTANDING OF: - DEVOPS AND TIME TO MARKET - THE BUSINESS AND IT PERSPECTIVES - KEY DIFFERENCES BETWEEN DEVOPS IT AND TRADITIONAL IT - PLANNING AND ORGANIZING - UNDERSTANDING PERFORMANCE AND CULTURE - MEASUREMENT DIFFERENCES - DESIGNING A DEVOPS ORGANIZATION - FOCUSING ON WHAT MATTERS - IDEAS FOR ORGANIZING WORKFLOWS - SHARING INFORMATION - DEFINING MEANINGFUL METRICS - VALUE STREAM MAPPING - THE SPOTIFY SQUAD MODEL - MANAGING CULTURE CHANGE - POPULAR TOOLS AND KEY PRACTICES - PUTTING IT ALL TOGETHER DESCRIPTION THE DEVOPS LEADER COURSE IS A UNIQUE AND PRACTICAL EXPERIENCE FOR PARTICIPANTS WHO WANT TO TAKE A TRANSFORMATIONAL LEADERSHIP APPROACH AND MAKE AN IMPACT WITHIN THEIR ORGANIZATION BY IMPLEMENTING DEVOPS. LEADING PEOPLE THROUGH A CULTURAL TRANSFORMATION REQUIRES NEW SKILLS, INNOVATIVE THINKING, AND TRANSFORMATIONAL LEADERSHIP. LEADERS UP, DOWN AND ACROSS THE IT ORGANIZATION MUST ALIGN AND COLLABORATE TO BREAK DOWN SILOS AND EVOLVE THE ORGANIZATION. THE COURSE HIGHLIGHTS THE HUMAN DYNAMICS OF CULTURAL CHANGE AND EQUIPS PARTICIPANTS WITH PRACTICES, METHODS, AND TOOLS TO ENGAGE PEOPLE ACROSS THE DEVOPS SPECTRUM THROUGH THE USE OF REAL-LIFE SCENARIOS AND CASE STUDIES. UPON COMPLETION OF THE COURSE, PARTICIPANTS WILL HAVE TANGIBLE TAKEAWAYS TO LEVERAGE WHEN BACK IN THE OFFICE SUCH AS UNDERSTANDING VALUE STREAM MAPPING. PREREQUISITES * DEVOPS FOUNDATION 1 - DEVOPS AND TIME * What Is DevOps? * Why Do DevOps * Companies Doing DevOps * The Magic Equation 2 - KEY DIFFERENCES BETWEEN DEVOPS IT AND TRADITIONAL IT * What Sets DevOps IT apart from Traditional IT * How DevOps IT is Organized Differently * How to Perform to a Different Standard * How to Use Different Measurements 3 - BECOMING A DEVOPS ORGANIZATION * Transformational Leadership * Redesigning An Organization for DevOps * Design Principles * Focus * Work * Information * Metrics 4 - VALUE STREAM MAPPING * What is Value Stream Mapping? * Why Do We Need to Use this Framework? * Types of Maps * How to Create a Value Stream Map? * Types of Data to Collect * How to Handle Exceptions 5 - VALUE STREAM MAPPING EXERCISE 6 - SQUAD ORGANIZATIONAL MODEL * Conway's Law * The Problem with Silos * Spotify?s Squad Organization Model (Structure, Roles) * Squads * Tribes * Chapters * Guilds * How to Reorganize in Order to Move to this Model 7 - MANAGING CULTURE CHANGE * What is Culture and How Does it Impact Performance? * Types of IT Culture * Cultural Traits of a DevOps Organization * How to Manage Change 8 - CULTURE AND ITS IMPACT ON PERFORMANCE * Types of IT Culture * What is a DevOps Culture * How To Manage Change * The Three Phases Of Change * Types of Changes That Need to be Implemented 9 - POPULAR DEVOPS TOOLS AND PRACTICES * DevOps Tools Periodic Table * Top DevOps Tool Categories * Common and Popular Practices 10 - BUILDING A BUSINESS CASE 11 - BRINGING IT ALL TOGETHER 12 - ADDITIONAL SOURCES OF INFORMATION 13 - EXAM PREPARATIONS * Exam Requirements, Question Weighting, and Terminology List * Sample Exam Review ADDITIONAL COURSE DETAILS: Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

DURATION 5 DAYS 30 CPD HOURS THIS COURSE IS INTENDED FOR THE PRIMARY AUDIENCE FOR THIS COURSE IS ANY IT, FACILITIES OR DATA CENTRE PROFESSIONAL, WHO ARE INVOLVED IN THE DESIGN/BUILD, RENOVATION OR RELOCATION OF A MISSION-CRITICAL DATA CENTRE. OVERVIEW THIS 5-DAY COURSE IS DESIGNED TO PREPARE PARTICIPANTS TO ANALYSE A GIVEN BUSINESS CASE AND PERFORM TECHNICAL EVALUATION FOR A PROJECT PLAN AND A SET OF DESIGNS FOR THE IMPLEMENTATION OF A MISSION CRITICAL DATA CENTRE. THE COURSE ALSO ENGAGES PARTICIPANTS IN PRODUCT EVALUATIONS AND DEMONSTRATES HOW TO SELECT EQUIPMENT AND DEVELOP EQUIPMENT TEST SCRIPTS (IET) AND INTEGRATED PERFORMANCE AND VALIDATION TESTING (IPVT). CDCE© BUILDS UPON KNOWLEDGE GAINED IN CDCP AND CDCS COURSES. PARTICIPANTS WHO PASS THE EXAM WILL JOIN THE INDUSTRY'S ELITE DATA CENTRE PROJECT DESIGN EXPERTS. CDCE© IS THE HIGHEST LEVEL TRAINING IN THE EPI DESIGN AND BUILD TRAINING TRACK UNDER THE EPI DATA CENTRE TRAINING FRAMEWORK. PARTICIPANTS MUST HOLD A VALID CDCS CERTIFICATE IN ORDER TO BE ABLE TO REGISTER FOR THE CDCE CLASS. DESCRIPTION CDCE© IS THE PREMIER CERTIFICATION FOR DATA CENTRE PROFESSIONALS IN THE DATA CENTRE DESIGN/BUILD AND RELATED FIELDS. DATA CENTRE LIFE CYCLE * Data centre lifecycle stages and phases Exercise: Stage/Phase/Milestone/Document mapping DESIGN PREPARATION * Creation of a SON ? Statement Of Need Technology review Conceptual sizing How to calculate for computer room space How to calculate facility space How to calculate incoming power Exercise: Conceptual sizing building and power Analysing capacity of existing facility Analysing investment options Site selection Permits and approvals Exercise: Site selection Conceptual design Budget and project timeline Business case preparation Project delivery structure Project management options Project manager and team DESIGN PLANNING * OSRA?Operational Systems Requirement Analysis TFRA?Technical Facilities Requirement Analysis Operations and maintenance review RFP?Request For Proposal process Vendor selection DESIGN DEVELOPMENT * Project planning Design development PDR ? Preliminary Design Review Equipment selection FDR/V ? Final Design Review/Validation Exercise: Full design validation of power, cooling, floor plans, fire suppression Design freeze and LLTI Creation of construction documents BOM/BOQ ? Bill Of Material/Bill Of Quantity Exercise: Equipment selection ACQUIRE * Requirements of purchase orders Shipping terms FWT/FAT ? Factory Witness Test/Factory Acceptance Test Sequencing Incoming goods inspection and handling Asset management CONSTRUCT * Temporary essential services Erection of the building Permanent essential services Building inspection Snag list COF?Certificate Of Fitness FIT-OUT * Fit-Out Builders cleaning As-Built Drawings TEST & COMMISSIONING * IET?Individual Equipment Test IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test Common mistakes with IET/IPVT Deep cleaning Exercise: IET/IPVT scripting HAND-OVER * Facility hand-over requirements and documents PCC?Practical Completion Certificate DLP?Defect Liability Period Defect Management ICT Systems Installation ICT Systems Testing Hand-Over/DLP Expiry FCC?Final Completion Certificate RETIREMENT * Reasons and definitions of retirement Building the business case and project plan Sequencing Transfer of site Demolishing of site Legal matters FCC?Final Completion Certificate EXAM: CERTIFIED DATA CENTRE EXPERT (CDCE©) * The CDCE© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass. ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

DURATION 3 DAYS 18 CPD HOURS THIS COURSE IS INTENDED FOR DELEGATES ATTENDING THIS COURSE MUST HAVE SUCCESSFULLY ACHIEVED THE ITIL 4 FOUNDATION QUALIFICATION; YOUR CERTIFICATE MUST BE PRESENTED AS DOCUMENTARY EVIDENCE TO GAIN ADMISSION TO THIS COURSE. ALTHOUGH THERE IS NO MANDATORY REQUIREMENT, IDEALLY CANDIDATES SHOULD HAVE AT LEAST TWO YEARS PROFESSIONAL EXPERIENCE WORKING IN IT SERVICE MANAGEMENT. THE ITIL 4 DPI QUALIFICATION WOULD MOST LIKELY SUIT THE FOLLOWING DELEGATES: INDIVIDUALS CONTINUING OF THEIR JOURNEY IN SERVICE MANAGEMENT ITSM MANAGERS AND ASPIRING ITSM MANAGERS MANAGERS OF ALL LEVELS INVOLVED IN SHAPING DIRECTION AND STRATEGY OR DEVELOPING A CONTINUALLY IMPROVING TEAM EXISTING ITIL QUALIFICATION HOLDERS WISHING TO DEVELOP THEIR KNOWLEDGE THE ABOVE LIST IS A SUGGESTION ONLY; INDIVIDUALS MAY WISH TO ATTEND BASED ON THEIR OWN CAREER ASPIRATIONS, PERSONAL GOALS OR OBJECTIVES. DELEGATES MAY TAKE AS FEW OR AS MANY INTERMEDIATE QUALIFICATIONS AS THEY REQUIRE, AND TO SUIT THEIR NEEDS. OVERVIEW THE PURPOSE OF THE ITIL 4 DIRECT PLAN AND IMPROVE QUALIFICATION IS: TO PROVIDE THE CANDIDATE WITH THE PRACTICAL SKILLS NECESSARY TO CREATE A ?LEARNING AND IMPROVING? IT ORGANIZATION, WITH A STRONG AND EFFECTIVE STRATEGIC DIRECTION TO PROVIDE PRACTITIONERS WITH A PRACTICAL AND STRATEGIC METHOD FOR PLANNING AND DELIVERING CONTINUAL IMPROVEMENT WITH THE NECESSARY AGILITY THE OBJECTIVES OF THIS COURSE ARE TO: UNDERSTAND THE KEY CONCEPTS OF DIRECT, PLAN & IMPROVE UNDERSTAND THE SCOPE OF WHAT IS TO BE DIRECTED AND/OR PLANNED, AND KNOW HOW TO USE KEY PRINCIPLES AND METHODS OF DIRECTION AND PLANNING IN THAT CONTEXT UNDERSTAND THE ROLE OF GRC (GOVERNANCE, RISK & COMPLIANCE) AND KNOW HOW TO INTEGRATE THE PRINCIPLES AND METHODS INTO THE SERVICE VALUE SYSTEM UNDERSTAND AND KNOW HOW TO USE THE KEY PRINCIPLES AND METHODS OF CONTINUAL IMPROVEMENT FOR ALL TYPES OF IMPROVEMENTS UNDERSTAND AND KNOW HOW TO USE THE KEY PRINCIPLES AND METHODS OF ORGANIZATIONAL CHANGE MANAGEMENT TO DIRECTION, PLANNING AND IMPROVEMENT UNDERSTAND AND KNOW HOW TO USE THE KEY PRINCIPLES AND METHODS OF MEASUREMENT AND REPORTING IN DIRECTING, PLANNING AND IMPROVEMENT UNDERSTAND AND KNOW HOW TO DIRECT, PLAN AND IMPROVE VALUE STREAMS AND PRACTICES DESCRIPTION THIS UNIQUE AND CENTRAL COURSE COVERS REQUIREMENTS IN BOTH THE ITIL MANAGING PROFESSIONAL AND ITIL STRATEGIC LEADER DESIGNATIONS. AS SUCH, THIS COURSE IS A MUST-HAVE IN ANY ITIL 4 PROFESSIONAL DEVELOPMENT PLAN. YOU WILL GAIN THE PRACTICAL SKILLS NEEDED TO ESTABLISH A ?LEARNING AND IMPROVING? IT ORGANIZATION THAT POSSESS A STRONG AND TARGETED STRATEGIC DIRECTION. THIS CLASS INCLUDES AN EXAM VOUCHER. PREREQUISITES * ITIL© 4 FOUNDATION 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE * Knowing key terms * Differentiating between principle concepts * Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED * Cascading goals and requirements * Deciphering effective policies, controls and guidelines * Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM * The role of risk management * How governance impacts DPI * Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT * Leverage the ITIL CI model * Identify assessment objectives and outputs * Select the appropriate assessment method * Prioritize desired outcomes * Build, justify and advocate your business case * Conduct improvement reviews and lessons learned sessions * Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT * The nature and benefits of OCM * Manage, communicate effectively, and influence stakeholders * Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING * Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS * Recognizing the differences between value streams and practices * Choosing the right methods and techniques to direct, plan and improve value streams ADDITIONAL COURSE DETAILS: NOTES NEW HORIZONS IS AN AUTHORISED TRAINING ORGANISATION (ATO) FOR PEOPLECERT FOR ITIL4 NEXUS HUMANS ITIL 4 STRATEGIST DIRECT PLAN AND IMPROVE (DPI) WITH EXAM TRAINING PROGRAM IS A WORKSHOP THAT PRESENTS AN INVIGORATING MIX OF SESSIONS, LESSONS, AND MASTERCLASSES METICULOUSLY CRAFTED TO PROPEL YOUR LEARNING EXPEDITION FORWARD. THIS IMMERSIVE BOOTCAMP-STYLE EXPERIENCE BOASTS INTERACTIVE LECTURES, HANDS-ON LABS, AND COLLABORATIVE HACKATHONS, ALL STRATEGICALLY DESIGNED TO FORTIFY FUNDAMENTAL CONCEPTS. GUIDED BY SEASONED COACHES, EACH SESSION OFFERS PRICELESS INSIGHTS AND PRACTICAL SKILLS CRUCIAL FOR HONING YOUR EXPERTISE. WHETHER YOU'RE STEPPING INTO THE REALM OF PROFESSIONAL SKILLS OR A SEASONED PROFESSIONAL, THIS COMPREHENSIVE COURSE ENSURES YOU'RE EQUIPPED WITH THE KNOWLEDGE AND PROWESS NECESSARY FOR SUCCESS. WHILE WE FEEL THIS IS THE BEST COURSE FOR THE ITIL 4 STRATEGIST DIRECT PLAN AND IMPROVE (DPI) WITH EXAM COURSE AND ONE OF OUR TOP 10 WE ENCOURAGE YOU TO READ THE COURSE OUTLINE TO MAKE SURE IT IS THE RIGHT CONTENT FOR YOU. ADDITIONALLY, PRIVATE SESSIONS, CLOSED CLASSES OR DEDICATED EVENTS ARE AVAILABLE BOTH LIVE ONLINE AND AT OUR TRAINING CENTRES IN DUBLIN AND LONDON, AS WELL AS AT YOUR OFFICES ANYWHERE IN THE UK, IRELAND OR ACROSS EMEA.

OVERVIEW -------------------------------------------------------------------------------- Objective * Understanding the Importance of Business Analysis Model * Determining various techniques of Process Modelling * Understanding the scope of modelling * Efficiently mapping the business landscape * Analysing the enterprise structure * How to avoid project failures. * Learning efficient skills of being a successful business analyst. * Understand and document various techniques for the organization delivers value. * Successful project conversion * Building team, changing the organization and overcoming resistance. * Creating an effective Business Case.

ABOUT THIS VIRTUAL INSTRUCTOR LED TRAINING (VILT) Asia Pacific is set to be the largest and fastest growing Hydrogen market globally. This growth is driven by decarbonisation of energy-use, ammonia production and rising demand of fuel cell electric vehicles. Hydrogen as a fuel has outstanding energy carrying capacity and many application possibilities ranging from Petroleum refinery, Ammonia and Methanol production, Transportation and Power generation. Although the current petrochemical market segment will remain strongest in the near future, it is the transport and power sector which spurs the vision of a massive market takeoff in the next decade. The ever-rising share of renewable energies require flexible and scalable storage solutions, which in turn offers many additional revenue streams beyond pure electricity sales. Adding to this the strong impetus towards decarbonization of the transport sector from cars, trucks, trains to ships and even airplanes creates the breed for an exciting and yet untapped market potential. This course aims to clarify and assess the hydrogen business case along its value chain and versatile market applications. Training Objectives * Understanding current hydrogen market status and recent developments * Major drivers and inhibitors influencing the growth of the market * Understanding and comparing various production technology processes * Challenges and solutions in transport, distribution and storage of hydrogen * Mapping the many petrochemical, energy and transport applications * Analyse business cases from around the world and understand their economics Target Audience * Project developers * Equipment Manufacturers * Oil, Gas and Petrochemical sector companies * IPPs and utilities * Transport sector companies and port operators * Policy makers and regulators * Investors and lenders Course Level * Basic or Foundation Training Methods The VILT will be delivered online in 4 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. Trainer Your expert course leader is an internationally renowned energy communicator and business educator, focused on the interconnected clean energy transition topics of renewable power, energy storage, energy system electrification and hydrogen. His own independent technology tracking, market assessment and opportunity/risk analysis is delivered to clients through a mix of business advisory work, commissioned content, small-group training (online & in-person), and one-to-one executive coaching (online). In the hydrogen sector, he is currently lead consultant and trainer to the World Hydrogen Leaders network, and writer of their 'This Week in Hydrogen' news column. He is also co-presenter of the 'New Energy Chinwag' podcast, which regularly covers hydrogen-related issues. During more than 15 years as an independent energy expert, he has helped companies from large multinationals to innovative start-ups - totalling assignments in over 30 countries across 5 continents. Most recently, he has presented clean energy training in locations as diverse as Singapore, the UK, South Africa, The Philippines, the USA, Mexico, Spain and Dubai - and, in recent times of course, online to international audiences from across the world. Prior to this, he was Research Director for over 10 years at Informa, a $9 billion business intelligence provider; where he drove new market identification, analysis and project deployment work, and managed teams in the UK and US. He has a strong science background, holding a 1st Class Honours degree in Natural Sciences from the University of Cambridge, a PhD in Earth Sciences and a further Diploma in Economics & Sustainability from the UK's Open University. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations