727 Basic courses in London

ABOUT THIS VIRTUAL INSTRUCTOR LED CERTIFICATE TRAINING COURSE (VILT) Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. The Certificate in Asset Management Virtual Instructor Led Training (VILT) course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This recognised VILT course has been designed to equip participants with practical skills to take back to work. This VILT course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this VILT course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this VILT course. Training Objectives By the end of this VILT course, participants will be able to: * Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit your organisation * Gain familiarity in the application of ISO 55000 in practice * Access a range of models that will support the implementation of asset management in your organisation * Assess your understanding of the current tools and concepts applied in Asset Management * Capture new ideas and skills that will enhance performance and be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This VILT course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. IAM Qualifications Syllabi This document details the scope of the individual topics which comprise the examination modules, and how the exams are assessed. It is important that prospective candidates understand the scope of the modules to determine the preparation required. Download here IAM Qualifications Candidate Handbook This handbook provides more detailed information on registering as a candidate, learning resources, training courses, booking an exam, exam regulations and what happens after an exam - whether you are successful or unsuccessful. Download here Course Level * Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total) Other than world-class visuals and slides, this VILT course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. * Examples of the exercises that are used in this VILT course are as follows: Exercises: Aligning Assets to Business Objectives, Planning for Contingencies, Understanding Function and Failure. * Group exercises: Asset Management Decision Making, Incident Review & Operations Optimisation. The workshop content will be adjusted based on the discussions, interests and needs of the participants on the course. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

This course provides a basic understanding of health & safety duties and responsibilities...

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. SESSION OUTLINES 1 Stakeholder management SESSION OBJECTIVES This session will help participants: * Understand why stakeholders matter to projects * Be able to identify and engage stakeholders * Be able to categorise stakeholders by their significance 1 KEY PRINCIPLES * What does 'stakeholder' mean - in theory? * What does this mean in practice? * Why stakeholders matter * Consequences of missing stakeholders * The stakeholder management process: * Identify * Assess * Plan * Engage 2 IDENTIFYING STAKEHOLDERS * Rapid listing * CPIG analysis * PESTLE analysis * Drawing on the knowledge and experience of others * Other ways to identify stakeholders 3 ASSESSING STAKEHOLDERS * Which stakeholders are significant? * Stakeholder radar * Power-interest maps * Power-attitude maps 4 PLANNING * The adoption curve * Dealing with obstacles * Who should engage which stakeholder? * How should the project's organisation be structured? * How will communication happen? 5 ENGAGING * Seven principles of stakeholder engagement 2 Requirements and prioritisation SESSION OBJECTIVES This session will help participants: * Understand how clarity of requirements contributes to project success * Use different techniques for prioritising requirements * Agree requirements with stakeholders * Manage changes to requirements 1 UNDERSTANDING AND MANAGING STAKEHOLDER NEEDS AND EXPECTATIONS * What are 'requirements'? * What is 'requirements management'? * Sources of requirements - and the role of stakeholders * Are stakeholders sufficiently expert to specify their needs? * Do they understand the detail of what they want, or do they need help to tease that out? * What do stakeholders want to achieve? * Working within constraints * Prioritising requirements - three techniques 2 MOSCOW PRIORITISATION * 'Must have', should have', 'could have, 'won't have this time' * When to use MoSCoW 3 THE KANO MODEL * Customer satisfaction - 'attractive' and 'must-be' qualities * When to use Kano 4 VALUE-BASED PRIORITISATION * Understanding risk v value * Using risk v value to prioritise features and schedules 5 AGREEING REQUIREMENTS * Perfect v 'good enough' * Establishing acceptance criteria * Requirements traceability * Agreeing project scope 6 CHANGING REQUIREMENTS * Why requirements change * Why change control matters * Impact on projects * A formal change control process * Paying for change - managing change for different types of project 3 Estimating SESSION OBJECTIVES This session will help participants: * Understand the different purposes estimates satisfy * Be able to use different estimating techniques * Understand how to achieve different levels of accuracy 1 KEY PRINCIPLES * What's an estimate? Informed guesswork * What needs to be estimated? Costs, resources, effort, duration * Tolerances * Precision v accuracy 2 ESTIMATING THROUGH THE LIFECYCLE * Start * Plan * Do 3 EARLY ESTIMATES * Comparative ('analogous') estimating * Parametric estimating * Using multiple estimating techniques 4 BOTTOM-UP ESTIMATING * Bottom-up ('analytical') estimating * Pros * Cons 5 THREE-POINT ESTIMATING * Three-point ('PERT': Programme Evaluation and Review Technique) estimating * Uncertainty and the range of estimates * Calculating a weighted average * Three-point with bottom-up 4 Scheduling SESSION OBJECTIVES This session will help participants: * Understand how to create a viable schedule * Be able to use different forms of schedule * Understand the concept of the critical path 1 KEY PRINCIPLES * The planning horizon * Rolling wave planning * Release planning 2 VIABLE SCHEDULING * Creating a viable schedule * Define the scope * Sequence the work * Identify the risks and build in mitigations * Identify the resources * Estimate the effort and durations * Check resource availability * Refine until a workable schedule is produced 3 CRITICAL PATH ANALYSIS * The critical path * Network diagrams * Sequence logic * Practical application: * Network diagram with estimated durations * The 'forward pass' * The 'backward pass' * Calculating total float * Identifying the critical path * Calculating free float * Gantt charts 5 Risk and issue management SESSION OBJECTIVES This session will help participants: * Understand the difference between risks and issues * Be able to identify and assess risks * Understand ways of mitigating risks * Manage issues 1 KEY PRINCIPLES * Understanding risk * Threats and opportunities * The risk management process * Preparation - proactive risk management * The process - identify, assess, plan, implement * Stakeholder communication * Roles and responsibilities * Risk management strategy * The risk register * Risk appetite 2 RISK IDENTIFICATION * Brainstorming * Interviews * Assumption analysis * Checklists 3 RISK ASSESSMENT AND PRIORITISATION * Probability, impact and proximity * Triggers * Qualitative risk assessment * Qualitative impact assessment * Qualitative probability assessment * Probability / impact grid * Bubble charts * Risk tolerance 4 PLANNING COUNTERMEASURES * To mitigate or not to mitigate? * Categories of risk response * Avoid and exploit * Reduce and enhance * Transfer * Share * Accept * Contingency * Secondary risks 5 ISSUE MANAGEMENT * What is an issue? * Tolerances * Issues and tolerances * The PRINCE2 view of issues * Ownership of issues * An issue management process * Issue register 6 Budgeting and cost control SESSION OBJECTIVES This session will help participants: * Understand what to include in a budget - and why * Choose - and use - the appropriate estimating technique * Align the budget with the schedule * Understand how to monitor spend and control costs * Trouble-shoot effectively to get projects back within budget SESSION FORMAT Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 WHERE IS THE MONEY COMING FROM? * Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? * The lifecycle of the budget * Through-life costs * Stakeholder involvement 2 ESTIMATING COSTS * Reminder: the relationship between estimates * Reminder: possible estimating techniques * What do we need to estimate? * People * Equipment * Materials * Facilities and operating costs * Work package estimate * Estimated project costs * Estimating agile projects 3 ALIGNING BUDGET AND SCHEDULE * Scheduling and financial periods * Spreading the budget 4 RESERVES AND AGREEING THE BUDGET * Contingency reserve * Management reserve * Agreeing the budget 5 COST CONTROL * Planned spend over time * Actual spend over time * Work completed over time * Evaluating different scenarios: delivery v spend 6 TROUBLE-SHOOTING * Why are we where we are? * What has caused the project to spend at the rate it is? * Why is it delivering at the rate it is? * What are the root causes? * What can we do about it?

If you have swimming goals to become comfortable in water, learn basic strokes, Improve swimming technique, train for an event or would like to learn to swim to receive all of the health benefits, we can help. We teach all skill levels from a fear of water, no experience, beginners, Intermediate or advanced. We teach ages from pre-teen to adults. All of our lessons are private 1-1 and tailored to you and we assure you receive the best instruction. We have single lesson and lesson packages for you to choose from. Our single lesson lengths can be 30min, 45min, 60min or 120min and our packages contain 3, 5, or 10 lessons.

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Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. -------------------------------------------------------------------------------- Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? * Internal versus external customers * Why customer care is important * Meeting customer expectations Module Two Making a Personal Difference * How do you measure customer care? * Making a difference * Taking ownership * Positive mental attitude * Displaying professionalism both face-to-face and over the telephone * Using positive language Module Three Gathering Information and Offering Solutions * Asking the right questions * Active listening skills * Summarising and clarifying skills Module Four * Dealing with Difficult Situations * How to give a 'service' no * Demonstrating empathy * Assertiveness techniques * Handling a complaint * Problem solving * Saying 'sorry' * Making realistic promises and keeping them -------------------------------------------------------------------------------- Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. -------------------------------------------------------------------------------- Objectives By the end of the course participants will be able to * Adopt a professional telephone manner * Communicate assertively by taking control and directing the conversation * Deliver information positively by offering options and alternatives * Develop a range of versatile behaviours to use when dealing with difficult situations by: * Listening actively * Using empathy * Gathering relevant information through effective questioning * Finding solutions to concerns/problems quickly and efficiently * Speaking positively and assertively -------------------------------------------------------------------------------- WHAT IS THE BENEFIT? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. -------------------------------------------------------------------------------- IN-HOUSE COURSES Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. -------------------------------------------------------------------------------- THE IMPORTANCE OF CUSTOMERS AND CLIENTS Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. -------------------------------------------------------------------------------- CUSTOMER CARE PROGRAMMES FROM DICKSON TRAINING LTD We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. -------------------------------------------------------------------------------- SCHEDULED COURSES Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

This course is very much a discussion, so be prepared to present and critically analyse your own and class mates work. You will also need to bring a few examples of work you have done in the past. Learning and applying best practice visualisation principles will improve effective discussions amongst decision makers throughout your organisation. As a result more end-users of your dashboards will be able to make better decisions, more quickly. This 2 Day training course is aimed at analysts with good working knowledge of BI tools (we use Tableau to present, but attendees can use their own software such as Power BI or Qlik Sense). It is a great preparation for taking advanced certifications, such as Tableau Certified Professional. -------------------------------------------------------------------------------- Contact us to discuss the Visual Analytics Best Practice course Email us if you are interested in an on-site course, or would be interested in different dates and locations -------------------------------------------------------------------------------- This Tableau Desktop training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. Attendees should have a good understanding of the fundamental concepts of building Tableau worksheets and dashboards typically achieved from having attended our Tableau Desktop Foundation Course. At the end of this course you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. The Tableau Desktop Analyst training course is aimed at people who are used to working with MS Excel or other Business Intelligence tools and who have preferably been using Tableau already for basic reporting. -------------------------------------------------------------------------------- THE COURSE INCLUDES THE FOLLOWING TOPICS: WHAT IS VISUAL ANALYSIS? * Visual Analytics * Visual Analytics Process * Advantages of Visual Analysis * Exercise: Interpreting Visualisations HOW DO WE PROCESS VISUAL INFORMATION? * Memory and Processing Types * Exercise: Identifying Types of Processing * Cognitive Load * Exercise: Analysing Cognitive Load * Focus and Guide the Viewer * Remove Visual Distractions * Organise Information into Chunks * Design for Proximity * Exercise: Reducing Cognitive Load SENSORY MEMORY * Pre-attentive Attributes * Quantitatively-Perceived Attributes * Categorically-Perceived Attributes * Exercise: Analysing Pre-attentive Attributes * Form & Attributes * Exercise: Using Form Effectively * Colour & Attributes * Exercise: Using Colour Effectively * Position & Attributes * Exercise: Using Position Effectively ENSURING VISUAL INTEGRITY * Informing without Misleading * Gestalt Principles * Visual Area * Axis & Scale * Colour * Detail * Exercise: Informing without Misleading CHOOSING THE RIGHT VISUALISATION * Comparing and Ranking Categories * Comparing Measures * Comparing Parts to Whole * Viewing Data Over Time * Charts Types for Mapping * Viewing Correlation * Viewing Distributions * Viewing Specific Values DASHBOARDS AND STORIES * Exercise: Picking the Chart Type * Exercise: Brainstorming Visual Best Practice * Development Process for Dashboards and Stories * Plan the Visualisation * Create the Visualisation * Test the Visualisation * Exercise: Designing Dashboards and Stories -------------------------------------------------------------------------------- This training course includes over 20 hands-on exercises to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives an extensive training manual which covers the theory, practical applications and use cases, exercises and solutions together with a USB with all the materials required for the training. The course starts at 09:30 on the first day and ends at 17:00. On the second day the course starts at 09:00 and ends at 17:00. Students must bring their own laptop with an active version of Tableau Desktop 10.5 (or later) pre-installed. -------------------------------------------------------------------------------- WHAT PEOPLE ARE SAYING ABOUT THIS COURSE "Steve was willing to address questions arising from his content in a full and understandable way" Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs" James G. "The course tutor Steve was incredibly helpful and taught the information very well while making the two days very enjoyable." Bradd P. "The host and his courses will give you the tools and confidence that you need to be comfortable with Tableau." Jack S. "Steve was fantastic with his knowledge and knowhow about the product. Where possible he made sure you could put demonstrations in to working practice, to give the audience a clear understanding." Tim H. "This was a very interesting and helpful course, which will definitely help me produce smarter, cleaner visualisations that will deliver more data-driven insights within our business." Richard A. "Steve is very open to questions and will go out of his way to answer any query. Thank you" Wasif N. "Steve was willing to address questions arising from his content in a full and understandable way" Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs" James G.

This Tableau Desktop Training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. -------------------------------------------------------------------------------- For Private options, online or in-person, please send us details of your requirements: -------------------------------------------------------------------------------- This Tableau Desktop training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. Attendees should have a good understanding of the fundamental concepts of building Tableau worksheets and dashboards typically achieved from having attended our Tableau Desktop Foundation Course. At the end of this course you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. The Tableau Desktop Analyst training course is aimed at people who are used to working with MS Excel or other Business Intelligence tools and who have preferably been using Tableau already for basic reporting. -------------------------------------------------------------------------------- THE COURSE IS SPLIT INTO 3 PHASES AND 9 MODULES: PHASE 1: AMPLIFY MODULE 1: CHECK ABILITIES * Revision – What I Should Know * * What is possible * How does Tableau deal with data * Know your way around * How do we format charts * How Tableau deals with dates * Charts that compare multiple measures * Creating Tables MODULE 2: COMBINE DATA * Relationships * Joining Tables – Join Types, Joining tables within the same database, cross database joins, join calculations * Blending – How to create a blend with common fields, Custom defined Field relationships and mismatched element names, Calculated fields in blended data sources * Unions – Manual Unions and mismatched columns, Wildcard unions * Data Extracts – Creating & Editing Data extracts MODULE 3: ADVANCED CALCULATIONS * Row Level v Aggregations * Aggregating dimensions in calculations * Changing the Level of Detail (LOD) of calculations – What, Why, How * Adding Table Calculations PHASE 2: ANALYSE MODULE 4: EXPAND APPLICATION * Making things dynamic with parameters * Sets * Trend Lines * How do we format charts * Forecasting MODULE 5: ADVANCED MAPPING * Using your own images for spatial analysis * Mapping with Spatial files MODULE 6: DATA COMPARISONS Advanced Charts * Bar in Bar charts * Bullet graphs * Creating Bins and Histograms * Creating a Box & Whisker plot PHASE 3: ACT MODULE 7: ADVANCED DASHBOARDS * Using the dashboard interface and Device layout * Dashboard Actions and Viz In tooltips * Horizontal & Vertical containers * Navigate between dashboards MODULE 8: PRESENT STORIES * Telling data driven stories MODULE 9: ENABLE DECISIONS * What is Tableau Server * Publishing & Permissions * How can your users engage with content -------------------------------------------------------------------------------- This training course includes over 25 hands-on exercises and quizzes to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives a login to our extensive training portal which covers the theory, practical applications and use cases, exercises, solutions and quizzes in both written and video format. Students must bring their own laptop with an active version of Tableau Desktop 2018.2 (or later) pre-installed. -------------------------------------------------------------------------------- WHAT PEOPLE ARE SAYING ABOUT THIS COURSE “Course was fantastic, and completely relevant to the work I am doing with Tableau. I particularly liked Steve’s method of teaching and how he applied the course material to ‘real-life’ use-cases.” Richard W., Dashboard Consulting Ltd “This course was extremely useful and excellent value. It helped me formalise my learning and I have taken a lot of useful tips away which will help me in everyday work.”  Lauren M., Baillie Gifford “I would definitely recommend taking this course if you have a working knowledge of Tableau. Even the little tips Steve explains will make using Tableau a lot easier. Looking forward to putting what I’ve learned into practice.” Aron F., Grove & Dean “Steve is an excellent teacher and has a vast knowledge of Tableau. I learned a huge amount over the two days that I can immediately apply at work.” John B., Mporium “Steve not only provided a comprehensive explanation of the content of the course, but also allowed time for discussing particular business issues that participants may be facing. That was really useful as part of my learning process.” Juan C., Financial Conduct Authority “Course was fantastic, and completely relevant to the work I am doing with Tableau. I particularly liked Steve’s method of teaching and how he applied the course material to ‘real-life’ use-cases.” Richard W., Dashboard Consulting Ltd “This course was extremely useful and excellent value. It helped me formalise my learning and I have taken a lot of useful tips away which will help me in everyday work.”  Lauren M., Baillie Gifford “I would definitely recommend taking this course if you have a working knowledge of Tableau. Even the little tips Steve explains will make using Tableau a lot easier. Looking forward to putting what I’ve learned into practice.” Aron F., Grove & Dean “Steve is an excellent teacher and has a vast knowledge of Tableau. I learned a huge amount over the two days that I can immediately apply at work.” John B., Mporium

Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.

Why Join Digital Marketing Training Course at Osborne Training * Osborne Training is well Recognised for quality * Regular Lectures led by Industry Expert Tutors * Unlimited Access to the State of the Art Virtual Learning Campus * Exclusive Access to High quality study materials * Flexible payment option available * Join Digital Marketing Training course as Pure Online or Blended with Classroom Delivery * Access to Digital Marketing Internship for 3 months at the end of the training * Unlimited Tutorial Support from expert tutors * Get a Student Discount Card from NUS* * Get a Free Tablet PC for limited period* * Practical Hands-on Projects, Practical focused Assignments and Group-work for greater skills enhancement and understanding real life issues for real life problems Once you complete the bookkeeping course, you will get a certificate from Osborne Training confirming your professional Digital Marketing Qualifications. What jobs could I qualify for? * Senior Digital Marketing Manager * Digital Marketing Coordinator * Executive Digital Marketing Strategist * Digital Marketing Consultant In these roles, you could earn on average more than £40,000 annually (source: Reed Salary Checker, UK). Moreover, many go on to become successful (Millionaire sometime) entrepreneur by offering Digital Marketing services or formulating successful Digital Marketing Strategy for their own business. DIGITAL MARKETING QUALIFICATIONS Digital Marketing Qualifications at Osborne Training are developed in Association with Google.  Osborne Training offers Total Digital Marketing Course which combines all major skills required to be a successful Digital Marketeer and you also have option to join a complementary Internship at the end of your course. In joining the Total Digital Marketing Course at Osborne Training, you will make one of the greatest decision of your career and can look forward to a successful career in digital marketing. DIGITAL MARKETING COURSE OVERVIEW Total Digital Marketing Course covers major areas of Digital Marketing to make you completely ready for the digital era. The Digital Marketing course comes with optional Internship at the end of the training making you highly employable. Practical  focused and hands-on approach of the training method helps you to be ready to offer real life solutions for real life problems. DIGITAL MARKETING TRAINING COURSE CONTENT * Basics of marketing * Marketing In Digital Era * All About Web * Search Engine Optimization * Search Engine Marketing * Affiliate Marketing * Social Media Marketing * Email marketing and nurturing (inbound) * Mobile app marketing * Content marketing * Web, mobile and app analytics * Growth Hacking * Creating robust digital marketing strategy