7 B2C Sales courses delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for This class is designed for individuals responsible for implementing a new B2B Commerce Cloud on Classic storefront or providing functional storefront maintenance in a support or administrative role. Overview Understand the different types of products and how to configure them. Set up different pricing strategies. Understand how to implement Marketing and Pricing Strategies. Organize your storefront by configuring Categories and Menus. Understand how the B2B Commerce Cloud handles Internationalization by setting up additional currencies and languages. Grasp Attribute Driven Commerce. Configure Facetted Searches. Take the next step toward a B2B Commerce Administrator Accreditation. Design, build, and launch a business-to-business (B2B) commerce solution that enables retailers, wholesalers, or distributors to purchase goods or services from your brand. In this 2-day class, our Commerce Cloud experts will walk you through how to set up and configure the essential elements required to manage a storefront, so you can deliver a buyer experience that satisfies your organization?s unique requirements. PLATFORM OVERVIEW * Understand the Features and Functionality of B2B Commerce SETUP * Administer Commerce Cloud * Adjust Sharing Settings * Configure the Storefront Secure Domain * Style Your Storefronts with Themes * Add Widgets to Storefront Pages * Leverage Indexing * Enable Caching for Storefront Pages B2B BUYERS * Manage Contacts * Create Buyer Users * Understand Community Licenses * Enable a User * Create Account Groups * Create Price Lists * Manage Storefront Access PRODUCTS * Add Standard Products to a Price Book * Create a Product Bundle * Create a Product Kit * Create an Aggregated Product * Create a Dynamic Kit * Create an Assembly Product MARKETING AND PRICING STRATEGIES * Show Related Products * Create Subscription Products * Set Up Promotions * Offer Coupons for Discounts on Storefront Purchases * Offer Tiered Pricing to Give Customers a Price Break * Configure Attribute Pricing * Configure Contract Pricing STOREFRONT ORGANIZATION * Show Your Featured and Spotlight Products * Plan Your Category Structure * Add a Menu Component * Create Page Sections * Customize Storefront Headings with Page Labels LOCALIZATION * Add or Change the List of Available Languages * Add or Change the List of Available Currencies * Localize Objects ADVANCED CONFIGURATIONS * Enable Effective Accounts * Split an Order with Line Level Independence ADDITIONAL COURSE DETAILS: Nexus Humans Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This class is ideal for merchants, marketers, and content managers who want to learn more about using B2C Commerce Cloud Business Manager to manage end-to-end business operations for a Commerce Cloud storefront. This course is also useful for developers preparing for the B2C Commerce Developer certification, providing information on working with a B2C site and data management using Business Manager. Overview Organize a storefront using catalogs, categories, products, pricing, and search refinements. Improve results in search engines using SEO best practices. Improve on-site search using the search index, Einstein Search dictionaries, and sorting rules. Entice and target online shoppers using customer groups, qualifiers, campaigns, and promotions. Create shopper experiences using content slots, Page Designer, and Einstein Recommendations. Leverage analytics and reports to determine success. Create A/B tests to make decisions on storefront experiences. Discover how to present products in a compelling way on a B2C Commerce Cloud storefront so you can turn customers into repeat customers. In this 5-day extended* class, you?ll learn how to improve conversion rates and increase the average order size of shoppers. Our B2C Commerce Cloud experts will walk you through how to organize an existing site, use best practices in search and online marketing, enhance the shopper experience, and leverage analytics to understand what products are selling best and why. NOTE: This course does not include site creation, programming, or site design. This class is taught using the SFRA reference architecture site and not the client?s specific site. Client specific site is used during the Launch Readiness Bootcamp conducted by Services. GETTING STARTED * Introductions * Housekeeping * B2C Commerce Overview SHOP ORGANIZATION * Explain How Catalogs Work * Create Categories * Manage Products * Manage Pricing & Inventory * Configure Search Refinements SEARCH & SORT * Manage Search Engine Optimization * Implement Searchandizing Strategies ONLINE MARKETING * Use Qualifiers (coupon codes, source codes, customer groups) * Create Promotions * Create and Manage Campaigns * Refine Campaigns SHOPPER EXPERIENCE * Identify Content Management Basics * Create and Manage Content Slots * Create a Page Using Page Designer * Identify Einstein Recommender Types and Related Strategies ANALYSIS AND OPTIMIZATION * View Production Reports * Create an A/B Test

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Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

Duration 2 Days 12 CPD hours This course is intended for The audience for B2B Commerce Developer is any individual who will participate in a new implementation who needs working knowledge and experience with B2B Commerce technical components. Attendees should have intermediate skills in: Object Oriented Programming (Apex or Java) Full-Stack Development (VisualForce, JavaScript, CSS and REST APIs, JSON, Handlebars, and jQuery) Salesforce Administration (Sharing Rules, Process Builder, and Object Relationships)This class is designed for individuals responsible for implementing the technical components of a new B2B Commerce Cloud storefront. You should have some experience with the following: Object-oriented programming (Apex or Java) Full-stack development (Visualforce, JavaScript, CSS and REST APIs, JSON, Handlebars, and jQuery) Salesforce Administration (Sharing Rules, Process Builder, and Object Relationships) Overview Identify where and what events require code extension. Effectively navigate and configure in B2B Commerce on Classic Admin. Implement UI, Logic Class, and Service Class Overrides along with Subscriber Code Integration. Create your own B2B Commerce on Classic solution and troubleshoot problem areas during the development cycle. Take the next step toward a B2B Commerce Developer Accreditation. Explore the Salesforce B2B Commerce platform on Classic and discover how and when to extend your events with code. In this 2-day class, our B2B Commerce Cloud experts will walk you through how to use code to customize the UI and extend functionality in your B2B Commerce Cloud on Classic storefront so you can deliver a buyer experience that satisfies your organization?s unique requirements. TECHNICAL OVERVIEW * Review Key Terms * Understand B2B Commerce on Classic Architecture and Technology Stack * Take a Tour of the UI * Understand B2C Commerce Cloud on Classic Admin Configuration vs. Code Extension STOREFRONT OVERVIEW * Implement B2B Commerce on Classic * Create a Storefront * Load Data * Enable Buyers USER INTERFACE * Review UI Best Practices * Familiarize Yourself with Key Terms * Explore UI Themes * Customize UI Layouts * Use Subscriber Templates * Use Page Includes * Manage Subscriber Pages EXTENSIONS * Override Handlebars * Extend My Account * Extend B2B Commerce Checkout Flow * Explore Global JavaScript Functions * Understand B2B Commerce Event Handling * Explore Handlebars Functions * Explore Localization Functions * Extend Utility Functions and Objects * Extend Global Extension Points CORE CAPABILITIES * Handle Cases Using Process Builder * Configure Payment Types

Duration 4 Days 24 CPD hours This course is intended for Developers who have: At least two years of experience with Java or JavaScript programming Familiarity with the jQuery library and JSON syntax Overview When you complete this course, you will be able to: Create cartridges to add reusable functionality to a site. Use JavaScript controllers to add business logic to a site. Create reusable code using ISML templates. Use content slots and page designer to improve the appearance and flexibility of a site. Use B2C Commerce Script in ISML templates and script files. Use the Forms Framework to control the validation, rendering, and storing of consumer-entered values. Create hooks to configure functionality that is called a specific event. Measure and ensure site performance. Install and use SFRA command line tools to perform testing. This course introduces the core programming concepts, relevant files, and scripting language for Salesforce B2C Commerce. It is a must for developers new to Salesforce B2C Commerce and experienced developers looking to ramp up on Storefront Reference Architecture. Using real-world scenarios, this course covers how to customize the Storefront Reference Architecture and modify a B2C Commerce Cloud storefront. OVERVIEW OF B2C COMMERCE * Salesforce B2C Commerce Overview * Storefront Reference Architecture Overview * Business Manager Organization GETTING STARTED * Accessing Storefront Reference Architecture * Creating a Workspace * Creating a Server Connection * Navigating Cartridges CARTRIDGESCARTRIDGES * Cartridge Types * Cartridge Path * Working with Plugin Cartridges * Using a Custom Storefront Cartridge CONTROLLERS * Introduction to JavaScript Controllers * Creating a JavaScript Controller * Script & JavaScript Controller Debugging * Middleware Functions * B2C Commerce Script API MODELS * Introduction to Models * Extending Models ISML * ISML Tags and Expressions * Reusing Code in Templates * Conditional Statements & Loops * Resource API & Resource Bundles CONTENT SLOTS * Creating & Configuring Content Slots * Content Link Functions PAGE DESIGNER * Introduction to Page Designer * Business & Developer Tasks * Creating Custom Components FORMS FRAMEWORK * Custom & System Objects * XML Metadata File * Server-Side Validation Script * ISML Form Template * Custom Logging * Client-Side Validation Script SITE MAINTENANCE * Site and Page Caching * Site Performance STOREFRONT REFERENCE ARCHITECTURE TOOLS * GitHub * NPM Tools * Functional and Unit Tests