18 Agile courses in Coventry

Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.

The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: * Identify and engage with stakeholders * Use tools for requirements gathering and scope management * Produce better estimates using a range of techniques * Develop more reliable schedules * Effectively manage delivery DAY ONE 1 INTRODUCTION * Overview of the programme * Review of participants' needs and objectives 2 STAKEHOLDER MANAGEMENT * Using PESTLE to aid stakeholder identification * Stakeholder mapping * The Salience model * Stakeholder engagement grid 3 REQUIREMENTS MANAGEMENT * Using prototypes and models to elucidate requirements * Prioritising techniques * Roadmaps * Requirements traceability 4 SCOPE MANAGEMENT * Work breakdown structures * Responsibility assignment matrix 5 DELIVERY APPROACHES * Sequential * Agile 6 ESTIMATING * Comparative estimating * Parametric * Bottom-up * Three-point estimating * Delphi and Planning Poker * Creating realistic budgets DAY TWO 7 SCHEDULING * Critical path analysis * Smoothing and levelling * Timeboxing * Team boards * Monte Carlo simulations * Probability of completion 8 PEOPLE MANAGEMENT * Situational Leadership * The Tuckman model * Negotiation * Conflict management * Belbin 9 MONITORING AND CONTROL * Earned value management 10 COURSE REVIEW AND ACTION PLANNING * Identify actions to be implemented individually * Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.

A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust? This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader. And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice? The course will help you: • Appreciate the key skills a leader needs to be effective • Understand what the organisation expects of you as a leader • Recognise your leadership style and the impact it has on others • Consider your role models - who inspires you? • See leadership from the 'followers' perspective - how do you like to be led? • Discover what holds you back - limiting beliefs • Examine your core values -do they support your ambition? • Explore the concept of Emotional Intelligence - how do we manage ourselves? • Discover how to lead through change • Explore the concept of 'Authentic Leadership' - consider how it can work for you • Practice some of the skills essential to motivating and influencing for success • Use the RAIV approach to generating enthusiasm and commitment • Plan how best to 'walk the leadership talk' - in your role, in your organisation Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way. DAY 1 1 WELCOME AND INTRODUCTION * Participants are welcomed to the programme and invited to share their personal objectives and people challenges * Participants given an action plan template to complete throughout the workshop * Participants required to bring an inspirational quote to share with the group 2 WHAT IS LEADERSHIP? * The concept of 'leadership' * The role of a leader * Skills assessment for all participants# * Leadership v Management * Assess your team effectiveness 3 YOUR LEADERSHIP STYLE * Leadership questionnaire * You and your role models * Push v Pull styles of leadership * Empowerment v Control * Team goals and role profiling DAY 2 1 YOU, THE LEADER * Your core values * Your communication style * Situational leadership * The Emotional Bank Account * Buy Me Today 2 ARE YOU EMOTIONALLY INTELLIGENT? (EI) * What is emotional intelligence? * Self-assessment exercise * Manage your emotions * Nine strategies for promoting EI 3 LEADING THROUGH CHANGE * Identify the major changes affecting you / your team * Types of change * The roles of resistance * How safe are you to talk to? * Forcefield Analysis DAY 3 1 AUTHENTIC LEADERSHIP (AL) * What is AL? * Managing perceptions is managing their truth * A leadership challenge 2 MOTIVATING AND INFLUENCING FOR SUCCESS * What motivates you? * Motivational theory * Leading by example * Influencing skills required * Influencing styles * The influence challenge! 3 CREATING ENTHUSIASM AND COMMITMENT * The RAIV approach (relationships-achievement-independence-vocation) * Building self-worth * What drives your team? * Your leadership legacy * Your commitment to leadership

The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis. This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills. The objectives of this programme are to help the participants: * Understand the significance of leadership skills to the project manager and the impact of these skills on project performance * Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice * Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility * Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance * Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 INTRODUCTION * Aims and objectives * Personal objectives 2 PROJECT MANAGEMENT AND LEADERSHIP * What is a leader? How much can leadership be learned? * The project environment and the impact of leadership skills * The characteristics of high performance project teams and their leaders 3 PRINCIPLES OF EFFECTIVE LEADERSHIP * Some useful models and theories of leadership explored * Types of leadership; choosing how to use leadership power * Evaluating personal leadership style; how to develop style flexibility 4 SYNDICATE CASE STUDY: LEADERSHIP IN ACTION * Review of the role of leadership in a contemporary project * Feedback and plenary discussion: effective project leadership 5 TEAM EXERCISE: LEADERSHIP SKILLS OF THE PROJECT MANAGER * Teams compete in performing a project simulation * Project review and feedback * Discussion of the outcome: role and skills of the project leader 6 LEADERSHIP SKILLS FOR PROJECT MANAGERS * The 3 dimensions of project leadership: inwards, outwards, and upwards * The vital role of communication skills and how to develop them * Developing a 'project vision': strategic thinking skills * Understanding others; emotional intelligence skills * Being a visible leader; behavioural and influencing skills * Building effective relationships; the importance of trust and respect DAY TWO 7 LEADING THE PROJECT TEAM * The role of leadership in developing team performance * Understanding individual strengths; recognising team role preferences * Managing conflict and promoting positive team dynamics * Setting standards, maintaining discipline and rewarding performance * Harnessing team potential: building motivation within the team * Promoting team learning; the team leader as coach / mentor 8 LEADING THROUGH THE ORGANISATION * Gaining the support others; developing effective influencing skills * Getting empowerment from key stakeholders * Knowing when and how to take the initiative and lead * Building and maintaining rapport with key partners * Becoming an effective team player in leadership teams * Becoming a business leader; leading colleagues and co-workers 9 TEAM EXERCISE: LEADERSHIP AND NEGOTIATION * Teams engage in a negotiation exercise * Exercise review and feedback * Discussion of the outcome: negotiation skills of the project leader 10 NEGOTIATION SKILLS FOR PROJECT LEADERS * Characteristics of effective negotiators * Classic problem behaviours and mind-sets to avoid * Getting to win-win; building partnership and trust 11 LEADING MORE SENIOR STAKEHOLDERS * The challenges and skills of leading and managing upwards * Communicating with more senior stakeholders; building credibility * Negotiating upwards: knowing when and how * The role of networking skills; building and maintaining rapport * Handling disagreements; the art of diplomacy * Handling personality and style conflicts with more senior people

The Emotional Logic workshop is designed to provide enlightening mindset shifts and educational activities around emotions, their purpose, and our values.

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: * Develop robust contracting plans, including scopes of work and award strategies * Undertake early market engagements to maximise competition * Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes * Understand the legalities of contract and commercial management * Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes * Undertake effective Supplier Relationship Management * Appreciate the implications of national and organisational culture on contracting and commercial activities * Appreciate professional contract management standards * Set up and maintain contract and commercial management governance systems * Take a proactive, collaborative, and agile approach to managing commercial contracts * Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance * Appreciate the cross-functional nature of contract management * Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations * Understand the roles and responsibilities of contract and commercial managers * Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients * Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates * Effectively manage the process of change, claims, variations, and dispute resolution * Develop and present robust propositions * Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 INTRODUCTION * Aims * Objectives * KPIs * Learning strategies * Plan for the programme 2 THE CONTRACTING CONTEXT * Key objectives of contract management * Importance and impact on the business 3 CRITICAL SUCCESS FACTORS * Essential features of professional commercial and contract management and administration * The 6-step model 4 PUTTING THE 'MANAGEMENT' INTO COMMERCIAL AND CONTRACT MANAGEMENT * Traditional v 'new age' models * The need for a commercial approach * The added value generated 5 DEFINITIONS * 'Commercial management' * 'Contract management' * 'Contracting' * ... and why have formal contracts? 6 STAKEHOLDERS * Stakeholder mapping and analysis * The 'shared vision' concept * Engaging with key functions, eg, HSE, finance, operations 7 ROLES AND RESPONSIBILITIES * Contract administrators * Stakeholders 8 STRATEGY AND PLANNING * Developing effective contracting plans and strategies DAY TWO 1 CONTRACT CONTROL * Tools and techniques, including CPA and Gantt charts * A project management approach * Developing effective contract programmes 2 THE CONTRACTING CONTEXT * Key objectives of contract management * Importance and impact on the business 3 TENDERING * Overview of the contracting cycle * Requirement to tender * Methods * Rationale * Exceptions * Steps * Gateways * Controls * One and two package bids 4 TENDER ASSESSMENT AND CONTRACT AWARD I - FRAMEWORK * Tender board procedures * Role of the tender board (including minor and major tender boards) * Membership * Administration * Developing robust contract award strategies and presentations DAY THREE 1 TENDER ASSESSMENT AND CONTRACT AWARD II - PROCESSES * Pre-qualification processes * CRS * Vendor registration rules and processes * Creating bidder lists * Disqualification criteria * Short-listing * Using the 10Cs model * Contract award and contract execution processes 2 MINOR WORKS ORDERS * Process * Need for competition * Role and purpose * Controls * Risks 3 CONTRACT STRATEGY * Types of contract * Call-offs * Framework agreements * Price agreements * Supply agreements 4 CONTRACT TERMS I: PRICING STRUCTURES * Lump sum * Unit price * Cost plus * Time and materials * Alternative methods * Target cost * Gain share contracts * Advance payments * Price escalation clauses 5 CONTRACT TERMS II: OTHER FINANCIAL CLAUSES * Insurance * Currencies * Parent body guarantees * Tender bonds * Performance bonds * Retentions * Sub-contracting * Termination * Invoicing 6 CONTRACT TERMS III: RISK AND REWARD * Incentive contracts * Management and mitigation of contractual risk DAY FOUR 1 CONTRACT TERMS IV: JURISDICTION AND RELATED MATTERS * Applicable laws and regulations * Registration * Commercial registry * Commercial agencies 2 MANAGING THE CLIENT-CONTRACTOR RELATIONSHIP * Types of relationship * Driving forces * Link between type of contract and style of relationships * Motivation - use of incentives and remedies 3 DISPUTES * Types of dispute * Conflict resolution strategies * Negotiation * Mediation * Arbitration DAY FIVE 1 PERFORMANCE MEASUREMENT * KPIs * Benchmarking * Cost controls * Validity of savings * Balanced scorecards * Using the KPI template 2 PERSONAL QUALITIES OF THE CONTRACT MANAGER * Negotiation * Communication * Persuasion and influencing * Working in a matrix environment 3 CONTRACT TERMS V: DRAFTING SKILLS * Drafting special terms 4 VARIATIONS * Contract and works variation orders * Causes of variations * Risk management * Controls * Prevention * Negotiation with contractors 5 CLAIMS * Claims management processes * Controls * Risk mitigation * Schedules of rates 6 CLOSE-OUT * Contract close-out and acceptance / completion * HSE * Final payments * Performance evaluation * Capturing the learning 7 CLOSE * Review * Final assessment * Next steps

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. SESSION OUTLINES 1 Stakeholder management SESSION OBJECTIVES This session will help participants: * Understand why stakeholders matter to projects * Be able to identify and engage stakeholders * Be able to categorise stakeholders by their significance 1 KEY PRINCIPLES * What does 'stakeholder' mean - in theory? * What does this mean in practice? * Why stakeholders matter * Consequences of missing stakeholders * The stakeholder management process: * Identify * Assess * Plan * Engage 2 IDENTIFYING STAKEHOLDERS * Rapid listing * CPIG analysis * PESTLE analysis * Drawing on the knowledge and experience of others * Other ways to identify stakeholders 3 ASSESSING STAKEHOLDERS * Which stakeholders are significant? * Stakeholder radar * Power-interest maps * Power-attitude maps 4 PLANNING * The adoption curve * Dealing with obstacles * Who should engage which stakeholder? * How should the project's organisation be structured? * How will communication happen? 5 ENGAGING * Seven principles of stakeholder engagement 2 Requirements and prioritisation SESSION OBJECTIVES This session will help participants: * Understand how clarity of requirements contributes to project success * Use different techniques for prioritising requirements * Agree requirements with stakeholders * Manage changes to requirements 1 UNDERSTANDING AND MANAGING STAKEHOLDER NEEDS AND EXPECTATIONS * What are 'requirements'? * What is 'requirements management'? * Sources of requirements - and the role of stakeholders * Are stakeholders sufficiently expert to specify their needs? * Do they understand the detail of what they want, or do they need help to tease that out? * What do stakeholders want to achieve? * Working within constraints * Prioritising requirements - three techniques 2 MOSCOW PRIORITISATION * 'Must have', should have', 'could have, 'won't have this time' * When to use MoSCoW 3 THE KANO MODEL * Customer satisfaction - 'attractive' and 'must-be' qualities * When to use Kano 4 VALUE-BASED PRIORITISATION * Understanding risk v value * Using risk v value to prioritise features and schedules 5 AGREEING REQUIREMENTS * Perfect v 'good enough' * Establishing acceptance criteria * Requirements traceability * Agreeing project scope 6 CHANGING REQUIREMENTS * Why requirements change * Why change control matters * Impact on projects * A formal change control process * Paying for change - managing change for different types of project 3 Estimating SESSION OBJECTIVES This session will help participants: * Understand the different purposes estimates satisfy * Be able to use different estimating techniques * Understand how to achieve different levels of accuracy 1 KEY PRINCIPLES * What's an estimate? Informed guesswork * What needs to be estimated? Costs, resources, effort, duration * Tolerances * Precision v accuracy 2 ESTIMATING THROUGH THE LIFECYCLE * Start * Plan * Do 3 EARLY ESTIMATES * Comparative ('analogous') estimating * Parametric estimating * Using multiple estimating techniques 4 BOTTOM-UP ESTIMATING * Bottom-up ('analytical') estimating * Pros * Cons 5 THREE-POINT ESTIMATING * Three-point ('PERT': Programme Evaluation and Review Technique) estimating * Uncertainty and the range of estimates * Calculating a weighted average * Three-point with bottom-up 4 Scheduling SESSION OBJECTIVES This session will help participants: * Understand how to create a viable schedule * Be able to use different forms of schedule * Understand the concept of the critical path 1 KEY PRINCIPLES * The planning horizon * Rolling wave planning * Release planning 2 VIABLE SCHEDULING * Creating a viable schedule * Define the scope * Sequence the work * Identify the risks and build in mitigations * Identify the resources * Estimate the effort and durations * Check resource availability * Refine until a workable schedule is produced 3 CRITICAL PATH ANALYSIS * The critical path * Network diagrams * Sequence logic * Practical application: * Network diagram with estimated durations * The 'forward pass' * The 'backward pass' * Calculating total float * Identifying the critical path * Calculating free float * Gantt charts 5 Risk and issue management SESSION OBJECTIVES This session will help participants: * Understand the difference between risks and issues * Be able to identify and assess risks * Understand ways of mitigating risks * Manage issues 1 KEY PRINCIPLES * Understanding risk * Threats and opportunities * The risk management process * Preparation - proactive risk management * The process - identify, assess, plan, implement * Stakeholder communication * Roles and responsibilities * Risk management strategy * The risk register * Risk appetite 2 RISK IDENTIFICATION * Brainstorming * Interviews * Assumption analysis * Checklists 3 RISK ASSESSMENT AND PRIORITISATION * Probability, impact and proximity * Triggers * Qualitative risk assessment * Qualitative impact assessment * Qualitative probability assessment * Probability / impact grid * Bubble charts * Risk tolerance 4 PLANNING COUNTERMEASURES * To mitigate or not to mitigate? * Categories of risk response * Avoid and exploit * Reduce and enhance * Transfer * Share * Accept * Contingency * Secondary risks 5 ISSUE MANAGEMENT * What is an issue? * Tolerances * Issues and tolerances * The PRINCE2 view of issues * Ownership of issues * An issue management process * Issue register 6 Budgeting and cost control SESSION OBJECTIVES This session will help participants: * Understand what to include in a budget - and why * Choose - and use - the appropriate estimating technique * Align the budget with the schedule * Understand how to monitor spend and control costs * Trouble-shoot effectively to get projects back within budget SESSION FORMAT Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 WHERE IS THE MONEY COMING FROM? * Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? * The lifecycle of the budget * Through-life costs * Stakeholder involvement 2 ESTIMATING COSTS * Reminder: the relationship between estimates * Reminder: possible estimating techniques * What do we need to estimate? * People * Equipment * Materials * Facilities and operating costs * Work package estimate * Estimated project costs * Estimating agile projects 3 ALIGNING BUDGET AND SCHEDULE * Scheduling and financial periods * Spreading the budget 4 RESERVES AND AGREEING THE BUDGET * Contingency reserve * Management reserve * Agreeing the budget 5 COST CONTROL * Planned spend over time * Actual spend over time * Work completed over time * Evaluating different scenarios: delivery v spend 6 TROUBLE-SHOOTING * Why are we where we are? * What has caused the project to spend at the rate it is? * Why is it delivering at the rate it is? * What are the root causes? * What can we do about it?

Workplace Innovation -------------------------------------------------------------------------------- ARE YOU A LEADER WHO WANTS TO ENHANCE YOUR TEAM’S ACCOUNTABILITY, ADAPTABILITY, RESILIENCE, AND WELL-BEING? Consider joining our newly launched Growth Leadership Programme: Workplace Innovation, subsided by Scottish Enterprise, which offers a unique approach to leadership development and workplace Innovation, emphasising Motivational Intelligence (MQ). Our programme will help you build on your leadership capabilities and confidence while creating a more innovative, productive, and fair workplace for employee development and growth. -------------------------------------------------------------------------------- Growth Leadership: Workplace Innovation Leading with Motivational Intelligence (MQ) You’ll learn to: * Develop MQ leadership skills that encourage fair and innovative workplace practices and inclusive economic growth. * Increase engagement, innovation, and productivity among your team. * Enhance your strategic decision-making skills. * Build a resilient, agile, and change-driven team culture. * Identify and integrate organisational values into your workplace culture. * Create a successful business that is also a fair place to work. -------------------------------------------------------------------------------- SESSION OVERVIEW Our comprehensive programme, consisting of eight engaging and insightful sessions, is meticulously crafted to provide a world-class education in Leadership, Workplace Innovation and Motivational Intelligence (MQ). We combine some of the most potent, powerful and cutting-edge research in workplace innovation, neuroscience and the most promising discoveries in cognitive and social psychology of the 20th century. 01 Self-Leadership and The Secret to Personal Success SESSION 1: SELF-LEADERSHIP AND THE SECRET TO PERSONAL SUCCESS THIS COMPREHENSIVE KICK-OFF SESSION DELVES INTO THE FOUNDATIONS OF SELF-LEADERSHIP AND PERSONAL SUCCESS. PARTICIPANTS WILL EXPLORE VARIOUS ASPECTS, FROM SETTING COURSE EXPECTATIONS AND CREATING A CONDUCIVE LEARNING ENVIRONMENT TO UNDERSTANDING MOTIVATIONAL INTELLIGENCE AND MANAGING NEGATIVE THOUGHTS. THROUGH ESSENTIAL RESOURCES LIKE THE LEADERSHIP REFERENCE MANUAL AND ROADMAP WORKBOOK, MULTI-SENSORY PERCEPTION, AND SPACED REPETITION LEARNING TECHNIQUES, PARTICIPANTS WILL SOLIDIFY THEIR LEARNINGS AND ENHANCE PERSONAL AND PROFESSIONAL GROWTH. KEY LEARNING OUTCOMES: * Understand the critical role of self-leadership in personal and professional success and the impact of external and internal factors on performance * Develop strategies to optimise motivation, communication, and effectiveness within teams and organisations, leveraging diverse learning styles and adult learning techniques * Utilise essential resources like the Leadership Reference Manual and Roadmap Workbook for ongoing growth and development while implementing practical tools like the Start, Stop, Continue plan for self-reflection and improvement * Explore the power of adaptability, self-awareness, and resilience in navigating through challenging times and maintaining a positive mindset * Discover the importance of a positive mental diet, gratitude, and consistent small decisions that compound over time, leading to personal and professional growth 02 The Role of Intelligence in Leadership and Management SESSION 2: THE ROLE OF INTELLIGENCE IN LEADERSHIP AND MANAGEMENT IT'S TIME TO DELVE INTO MOTIVATIONAL INTELLIGENCE AND ITS ROLE IN OUR PERSONAL AND PROFESSIONAL LIVES. IN THIS COMPREHENSIVE AND INTERACTIVE SESSION, PARTICIPANTS WILL EXPLORE THE MULTIFACETED ASPECTS OF INTELLIGENCE IN LEADERSHIP AND MANAGEMENT, FOCUSING ON IQ, EQ, AND MQ. PARTICIPANTS WILL LEARN HOW TO CULTIVATE A GROWTH MINDSET AND MOTIVATIONAL INTELLIGENCE WITHIN THEMSELVES AND THEIR TEAMS, FOSTERING A CULTURE OF LEARNING AND RESILIENCE. THE SESSION WILL ALSO COVER THE IMPORTANCE OF CRAFTING A CLEAR VISION FOR THE TEAM OR ORGANISATION AND PROVIDE PRACTICAL STRATEGIES FOR EFFECTIVELY COMMUNICATING THE VISION TO INTERNAL AND EXTERNAL STAKEHOLDERS. KEY LEARNING OUTCOMES: * Understand the roles of IQ, EQ, and MQ in Leadership and management and their impact on individual and team performance * Develop strategies to improve your levels of intelligence and foster a growth mindset within individuals and teams * Discover the importance of vision in Leadership and management and learn to craft it using the WHERE (performance), HOW (perception), and WHY (purpose) perspectives * Gain insights into effectively communicating the vision to stakeholders, ensuring alignment, ownership, and motivation * Reflect on the role of a growth mindset and motivational intelligence in achieving the team's vision and fostering a culture of continuous improvement and adaptability 03 The Pillars of Human Performance: Unlocking Potential SESSION 3: THE PILLARS OF HUMAN PERFORMANCE: UNLOCKING UNLIMITED POTENTIAL DISCOVER THE KEYS TO UNLOCKING YOUR UNLIMITED POTENTIAL AND BECOMING A MORE EFFECTIVE LEADER IN THIS INTERACTIVE COURSE. THROUGH ENGAGING DISCUSSIONS AND SELF-REFLECTION, PARTICIPANTS WILL DIVE DEEP INTO UNLIMITED POTENTIAL, UNDERSTAND ITS SIGNIFICANCE IN LEADERSHIP, AND LEARN TO OVERCOME CHALLENGES IN THEIR TEAMS OR BUSINESSES. PARTICIPANTS WILL GAIN INSIGHTS INTO THE CHARACTERISTICS OF INFLUENTIAL LEADERS, THE IMPORTANCE OF ASKING THE RIGHT QUESTIONS, AND THE VALUE OF EMBRACING FAILURE AS A PART OF SUCCESS. WITH A FOCUS ON PERSONAL AND PROFESSIONAL GROWTH, THIS SESSION WILL EQUIP YOU WITH THE TOOLS AND TECHNIQUES TO BECOME A BETTER MANAGER AND LEADER. KEY LEARNING OUTCOMES: * Understand the concept of unlimited potential and its importance in Leadership and personal growth * Identify personal and team visions, challenges, and the role of asking the right questions in gaining insights * Recognise the role of practice and reflection in transforming weaknesses into strengths * Explore the characteristics and impact of great leaders and learn how to apply these traits in your leadership style * Embrace the importance of failure as a crucial part of success and create a supportive environment for personal and team development 04 Defining Management and Vertical Alignment SESSION 4: DEFINING MANAGEMENT AND VERTICAL ALIGNMENT IN THIS ENGAGING SESSION, PARTICIPANTS WILL DELVE INTO THE ESSENTIAL DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP AND DISCOVER HOW UNDERSTANDING THESE DISTINCTIONS CAN SIGNIFICANTLY IMPACT TEAM CULTURE AND PERFORMANCE. WE'LL EXAMINE COMMON MANAGEMENT MISTAKES AND THEIR EFFECTS, UNCOVER THE BEST PRACTICES OF EXCELLENT MANAGEMENT, AND DISCUSS THE DEVELOPMENT OF MANAGEMENT SKILLS AND THE MANAGEMENT HIERARCHY. THIS INTERACTIVE SESSION WILL PROVIDE VALUABLE INSIGHTS AND ACTIONABLE STRATEGIES THAT CAN BE APPLIED TO PERSONAL AND PROFESSIONAL LIFE, HELPING PARTICIPANTS BECOME MORE EFFECTIVE AND SUCCESSFUL MANAGERS AND LEADERS. KEY LEARNING OUTCOMES: * Differentiating between management and Leadership: Gain a deeper understanding of how these concepts differ and their impact on team culture and performance * Identifying common management mistakes: Learn about these pitfalls and their consequences on team culture and performance and develop strategies to avoid them * Mastering the best practices of excellent management: Discover the five essential techniques to help you become a more effective manager * Developing management skills and understanding the management hierarchy: Enhance your ability to grow as a leader and manager * Embracing Ultimate Responsibility: Learn the importance of taking ownership and responsibility for your and your team's success and understand the role of motivational intelligence in achieving this 05 Workplace Innovation and High-Payoff Activities SESSION 5: WORKPLACE INNOVATION AND HIGH-PAYOFF ACTIVITIES N (JOB CRAFTING) THIS SESSION PROVIDES A COMPREHENSIVE OVERVIEW OF THE CRITICAL PRINCIPLES OF WORKPLACE INNOVATION, JOB CRAFTING, PEOPLE LEADERSHIP, AND COACHING IN THE WORKPLACE. PARTICIPANTS WILL LEARN ABOUT JOB CRAFTING, OUR MQ WORKPLACE INNOVATION PROCESS, AND THE CRUCIAL ROLE OF LEADERSHIP IN MANAGING AND MONITORING PERFORMANCE IN THE WORKPLACE. BY ADOPTING A PROACTIVE AND CREATIVE APPROACH TO THEIR WORK, INDIVIDUALS CAN IMPROVE THEIR JOB SATISFACTION, CONTRIBUTE TO THEIR ORGANISATION'S SUCCESS, AND DRIVE ECONOMIC HEALTH FOR THE NATION. KEY LEARNING OUTCOMES: * Understanding of Leadership in the job crafting innovative process * Skills in job crafting and workplace innovation * Knowledge of the critical role of Leadership in performance management * Techniques for effective coaching and positive feedback, through trust and mutual respect in the workplace * Helping individuals reflect on their role in the success of the team and company and developing a written plan to achieve their goals 06 Defining and Exploring Leadership SESSION 6: DEFINING AND EXPLORING LEADERSHIP IN THIS SESSION, WE WILL DEFINE AND EXPLORE THE ESSENCE OF LEADERSHIP, DISPELLING THE MYTHS AND PROVIDING A DEFINITION THAT WILL GUIDE YOU THROUGH THE COURSE. WE WILL ALSO EXPLORE THE THREE-TIER HIERARCHY OF SUCCESS AND HOW LEADERS CAN INFLUENCE MQ (MOTIVATIONAL INTELLIGENCE) BY DOING FIVE THINGS CONSISTENTLY. AS A MANAGER OR LEADER, YOU MAY HAVE FOUND THAT YOUR TEAM'S SUCCESS IS NOT GUARANTEED EVEN WITH THE BEST PLANS, PROCESSES, AND STRATEGIES. THIS IS BECAUSE NOT ALL TEAM MEMBERS WILL ADOPT NEW IDEAS OR CHANGES UNLESS THEY FIRST BELIEVE THEY CAN ACHIEVE THE DESIRED OUTCOME. KEY LEARNING OUTCOMES: * Understanding the essence of Leadership to provide an in-depth understanding of the essence of successful Leadership, dispelling the myths and providing a definition that will guide you through the course * Psychology of your team: Leaders understand that to achieve their goals, they need to focus on the psychology of their team * Power of questions in Leadership: Leaders can gain insight into the minds of their team members and unlock the key to motivating and developing them by asking the right questions * Explore the three-tier hierarchy of success and the importance of each level in determining a person's likelihood of success * Five things great leaders do each day to influence a culture of responsibility, consistently build esteem and confidence, and always work on coaching and mentoring employees 07 Building a Leadership Toolbox SESSION 7: BUILDING A LEADERSHIP TOOLBOX: TRUST & INSPIRATION FOSTERING ADAPTABILITY, RESPONSIBILITY, RESILIENCE, AND COURAGE, THIS STEP FOCUSES ON LEADERS' TOOLS AND TECHNIQUES TO PROMOTE GREATER TEAM ACCOUNTABILITY AND OWNERSHIP. IT STARTS TO DELVE INTO THE CRITICAL ROLE OF SELF-ESTEEM IN A PERSON'S MOTIVATIONAL INTELLIGENCE AND ADAPTABILITY. WE ALSO EXPLORE HOW SELF-ESTEEM IS FORMED AND INFLUENCES A PERSON'S INTERPRETATION OF FEEDBACK. WE ALSO LOOK AT SELF-ESTEEM'S CRITICAL ROLE IN A PERSON'S MOTIVATIONAL INTELLIGENCE AND ADAPTABILITY, EXAMINING HOW SELF-ESTEEM IS FORMED AND INFLUENCES A PERSON'S INTERPRETATION OF FEEDBACK. KEY LEARNING OUTCOMES: * Understanding the tools and techniques leaders can use to foster greater team accountability and ownership * Delving into the critical role of self-esteem in a person's motivational intelligence and adaptability * Exploring how self-esteem is formed and influences a person's interpretation of feedback * Examining the levels of self-esteem and associated behaviours of each group * Understanding the influence of comfort zones and tools leaders can use to help people overcome the fear of change 08 Developing a Healthy Perspective and Resilient Attitude SESSION 8: DEVELOPING A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE THIS STEP EXPLORES HOW DEVELOPING A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE IS CRUCIAL FOR SUCCESS AS A LEADER. IN THIS SESSION, WE WILL EXPLORE THE CRITICAL ROLE OF SELF-REFLECTION IN BUILDING MOTIVATION AND ADAPTABILITY. WE WILL EXAMINE HOW SELF-ESTEEM IS FORMED AND HOW IT INFLUENCES A PERSON'S INTERPRETATION OF FEEDBACK. WE WILL ALSO DELVE INTO THE LEVELS OF SELF-ESTEEM AND THE ASSOCIATED BEHAVIOURS OF EACH CLASS. WE WILL PROVIDE PRACTICAL STRATEGIES FOR CULTIVATING RESILIENCE AND ADAPTABILITY IN FACING CHALLENGES AND SETBACKS. THROUGH REFLECTION AND ANALYSIS OF YOUR MOMENTS OF SURPRISE, FRUSTRATION, AND FAILURE, YOU WILL DEVELOP A GROWTH MINDSET THAT FOSTERS CONTINUOUS LEARNING AND IMPROVEMENT. KEY LEARNING OUTCOMES: * The critical role of self-reflection in building motivation and adaptability * How self-esteem is formed and influences a person's interpretation of feedback * The levels of self-esteem and the associated behaviours of each class * Strategies for cultivating resilience and adaptability in the face of challenges and setbacks * The influence of affirmations and tools leaders can use to help people overcome the fear of change