24 Advocate courses

Developing a network of MHFA Champions is a key step in creating a mentally healthy workplace. The MHFA Champion one-day course will give you all the skills you need to be an MHFA Champion. This one-day course trains you as an MHFA Champion, giving you: * An understanding of common mental health issues * Knowledge and confidence to advocate for mental health awareness * Ability to spot signs of mental ill-health * Skills to support positive wellbeing 1 INTRODUCTION TO MHFA AND UNDERSTANDING MENTAL HEALTH (3 HOURS 30 MINS) * About Mental Health First Aid * About mental health and stress in the workplace * Stigma and discrimination * Depression * Anxiety disorders * Other mental health issues (eating disorders, self-harm, psychosis) * Early warning signs of mental ill-health * Alcohol, drugs and mental health 2 MHFA CHAMPION IN PRACTICE (3 HOURS 30 MINS) * Applying the Mental Health First Aid action plan * Action 1: Approach the person, assess and assist with any crisis * Suicide * Action 2: Listen and communicate non-judgementally * Action 3: Give support and information * Action 4: Encourage the person to get appropriate professional help * Action 5: Encourage other supports * Recovery * Building a mentally healthy workplace * Action planning for using MHFA

A full day retreat for women to teach you how to access the healing power behind your true, authentic Voice.

A full day retreat for women to teach you how to access the healing power behind your true, authentic Voice.

EA/PA Excellence Workshop Live from London on the 25th of April 2024. Featuring Keynote speaker Reggie Love, former Special Assistant to 44th President of the USA, Barrack Obama. Panel featuring Sophie Chapman, assistant to Steven Bartlett entrepreneur, author, host of the diary of a CEO and youngest ever dragon on BBC's Dragon's Den, Victoria Wratten, CEO of the Executive & Personal Assistants Association. The workshop contains, panel talk, keynote talk and facilitation over key topics from Kate Wood over the course of the day.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: * Learn how to plan growth and increase revenue from existing accounts * Develop skills to build and develop essential relationships to increase value and visibility * Learn how best to create loyalty and customer satisfaction * Identify how to set account targets and development plan for building contacts and cross-selling * Develop persuasion and influencing skills to better define needs and develop opportunities * Learn how to add value at all stages; plus gaining competitive advantage * Develop an up-selling, cross-selling strategy 1 PERFORMANCE METRICS FOR ACCOUNT MANAGEMENT * Introduction to the PROFIT account management model * Using practical tools to measure account performance and success * Planning your account strategy - red flags and green lights 2 RELATIONSHIPS FOR ACCOUNT MANAGEMENT * How to build and manage key relationships * Producing a 'relationship matrix' * Developing a coach or advocate 3 SETTING OBJECTIVES FOR YOUR ACCOUNT * Developing an upselling cross-selling strategy * Setting jointly agreed goals, objectives and business plans * Planning session 4 FEEDBACK AND RETENTION - BUILDING LOYAL AND SATISFIED CUSTOMERS * How to monitor and track your customer's satisfaction * Building a personalised satisfaction matrix * Customer service review meetings 5 INFLUENCE * Getting your message and strategy across to C-level contacts * Being able to better develop a business partnership within an accountes 6 TEAMWORK AND TIME MANAGEMENT * Working with others to achieve your account goals * Managing and working with a virtual team * Managing your time and accounts effectively 7 GAINING COMMITMENT AND CLOSING THE SALE * Knowing when to close for commitment * How to ask for commitment professionally and effectively * Key negotiation skills around the closing process - getting to 'yes' * Checklist of closing and negotiation skills * Practice session

The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Online Course now available via Teachable Platform [https://inclusive-solutions-school.teachable.com/courses] – Person Centred Mindset [https://inclusive-solutions-school.teachable.com/p/person-centred-mindset] Learn at your own pace… lots of text and video support https://inclusive-solutions-school.teachable.com/p/person-centred-mindset COURSE CATEGORY Person Centred Planning DESCRIPTION The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Many of these tools have been taken from MAPS [https://inclusive-solutions.com/product/maps-process-step-by-step-guide/] and PATH [https://inclusive-solutions.com/product/path-process-step-by-step-guide/], and parts also build on the person centred thinking tools. TESTIMONIALS > Be the first… LEARNING OBJECTIVES This course will provide participants with an understanding of how to use a range of extreme person centred thinking tools to; 1. Use graphics to facilitate creative conversations 2. Learn from people’s stories and histories 3. Listen to and facilitate dreams and nightmares 4. Think about what is positive and possible 5. Connect people with their communities 6. Facilitate inclusion WHO IS IT FOR? * Person Centred Planning Facilitators * Support Workers / Day Centre Officers / Residential Workers * Personal Assistants / Teaching Assistants * Families * Self Advocates * Social Workers * CAMHS teams * Primary and secondary staff teams * SENCOs * Local Authority Support Services COURSE CONTENT The course will introduce participants to a range of tools focused around supporting relationships, realising dreams, connecting people with their communities and capacity thinking. Participants will be coached in using the tools and given the opportunity to practice the tools and their graphic facilitation skills in a safe environment. The course will answer the following questions: * How can we use ideas from MAP [https://inclusive-solutions.com/product/maps-process-step-by-step-guide/] and PATH [https://inclusive-solutions.com/product/path-process-step-by-step-guide/] in our day to day work? * How can I use graphics to facilitate conversations? * How can we learn more about the people we support? * How can we start to think about connecting people to their communities? If you liked this course you may well like: PERSON CENTRED PLANNING USING PATH AND MAPS [https://inclusive-solutions.com/training/person-centred-planning-using-path-and-maps/]

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: * Discover opportunities - through a deeper understanding of the customer's business * Develop partnership - through a better 'value proposition' for the customer * Increase repeat business - based on higher customer satisfaction * Improve synergy - by getting everyone to 'sing from the same hymn sheet' * Develop a collaborative account plan - validated by the customer and their own management * Secure resources - management will align resources to execute soundly based account plans * Win an increased share of 'customer wallet' - through systematic account development 1 THE SIX PRINCIPLES OF STRATEGIC ACCOUNT DEVELOPMENT * Introduction to the PROFIT account development model: * - Performance * - Relationships * - Objectives and goals * - Feedback * - Integration * - Teamwork * Practical account development strategies: overview and case studies 2 PERFORMANCE * Use practical tools to help you manage and measure account performance and success * Design and build a monthly account dashboard for all sizes of account * Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools * Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 RELATIONSHIPS * How to build and manage key relationships within an account * Qualifying and managing key influencers accurately * Producing a 'relationship matrix' for each account quickly and easily * Approaching and developing new contacts strategically * Tools and techniques for successful tracking of contacts and call-backs * Developing a coach or advocate in every customer organisation pro-actively 4 OBJECTIVES AND GOALS * Where are you now? - how to establish your competitive position within an account * Know how to set, monitor and track key objectives for accounts over the short, medium and long term * Selling against the competition - developing both long- and short-term sales strategies 5 FEEDBACK - BUILDING LOYAL AND SATISFIED CUSTOMERS * The correct way to manage customer expectations and create listening loops within an account * How to monitor and track your customer's perception and satisfaction with your organisation * Building a personalised satisfaction matrix for each account * Customer review meetings - best practice in building loyalty by regular joint planning events * Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 INTEGRATION * How to integrate your products or solutions with the customer's business needs and processes * Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor * Developing a loyalty strategy for key accounts or groups of smaller accounts * Getting your message and strategy across to C-level contacts 7 TEAMWORK * Working with others to achieve your account goals * Gaining internal commitment from your organisation * Managing and working with a virtual team * Creating cross-departmental communication loops 8 PUTTING IT ALL TOGETHER * Personal account reviews * Personal learning summary and action plans

The CAIA Association is a global professional body dedicated to creating greater alignment, transparency, and knowledge for all investors, with a specific emphasis on alternative investments. -------------------------------------------------------------------------------- COURSE OVERVIEW The CAIA Association is a global professional body dedicated to creating greater alignment, transparency, and knowledge for all investors, with a specific emphasis on alternative investments. A Member-driven organization representing professionals in more than 100 countries, CAIA Association advocates for the highest ethical standards. Whether you need a deep, practical understanding of the world of alternative investments, a solid introduction, or data science skills for the future in finance, the CAIA Association offers a program for you. Why CAIA? Distinguish yourself with knowledge, expertise, and a clear career advantage – become a CAIA Charterholder. CAIA® is the globally recognized credential for professionals allocating, managing, analyzing, distributing, or regulating alternative investments. The Level II curriculum takes a top-down approach and provides Candidates with the skills and tools to conduct due diligence, monitor investments, and appropriately construct an investment portfolio. In addition, the Level II curriculum contains Emerging Topic readings; articles written by academics and practitioners designed to further inform and provoke the Candidate’s investment management process. After passing the Level II exam you are eligible, with relevant professional experience, to join the CAIA Association as a Member and receive the CAIA Charter. You will be part of an elite group of more than 13,000 professionals worldwide. Only after joining the Association, you are eligible to add the CAIA designation to your professional profiles. Who will benefit from enrolling in the CAIA program? Professionals who want to develop a deep level of knowledge and demonstrated expertise in alternative investments and their contribution to the diversified portfolio should pursue the CAIA Charter including: • Asset Allocators • Risk managers • Analysts • Portfolio managers • Traders • Consultants • Business development/marketing • Operations • Advisors Curriculum Topics: Topic 1: Emerging Topics • Decentralized Finance: On Blockchain- and Smart Contract-Based Financial Markets • Technical Guide for Limited Partners: Responsible Investing in Private Equity • Channels for Exposure to Bitcoin • Assessing Long-Term Investor Performance: Principles, Policies and Metrics • Demystifying Illiquid Assets: Expected Returns for Private Equity • An Introduction to Portfolio Rebalancing Strategies • Longevity and Liabilities: Bridging the Gap • A Short Introduction to the World of Cryptocurrencies Topic 2: Ethics, Regulation and ESG • Asset Manager Code • Recommendations and Guidance • Global Regulation • ESG and Alternative Investments • ESG Analysis and Application Topic 3: Models • Modeling Overview and Interest Rate Models • Credit Risk Models • Multi-Factor Equity Pricing Models • Asset Allocation Processes and the Mean-Variance Model • Other Asset Allocation Approaches Topic 4: Institutional Asset Owners and Investment Policies • Types of Asset Owners and the Investment Policy Statement • Foundations and the Endowment Model • Pension Fund Portfolio Management • Sovereign Wealth Funds • Family Offices and the family office Model Topic 5: Risk and Risk Management • Cases in Tail Risk • Benchmarking and Performance Attribution • Liquidity and Funding Risks • Hedging, Rebalancing, and Monitoring • Risk Measurement, Risk Management, and Risk Systems Topic 6: Methods for Alternative Investing • Valuation and Hedging Using Binomial Trees • Directional Strategies and Methods • Multivariate Empirical Methods and Performance Persistence • Relative Value Methods • Valuation Methods for Private Assets: The Case of Real Estate Topic 7: Accessing Alternative Investments • Hedge Fund Replication • Diversified Access to Hedge Funds • Access to Real Estate and Commodities • Access through Private Structures • The Risk and Performance of Private and Listed Assets Topic 8: Due Diligence and Selecting Managers • Active Management and New Investments • Selection of a Fund Manager • Investment Process Due Diligence • Operational Due Diligence • Due Diligence of Terms and Business Activities Topic 9: Volatility and Complex Strategies • Volatility as a Factor Exposure • Volatility, Correlation, and Dispersion Products and Strategies • Complexity and Structured Products • Insurance-Linked and Hybrid Securities • Complexity and the Case of Cross-Border Real Estate Investing -------------------------------------------------------------------------------- DURATION 200 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

PHYSICAL THERAPY FOR PLANTAR FASCIITIS AIMS TO Dive into a dynamic exploration of evidence-based physiotherapy management strategies designed to alleviate heel pain and discomfort associated with this common foot condition. Discover practical tips, cutting-edge therapies, and expert insights to empower both practitioners and individuals dealing with Plantar Fasciitis. Our SEO-friendly lesson will equip you with the knowledge to understand the causes, effective treatment options, and preventive measures, ensuring you take confident steps towards a pain-free future. Don't let Plantar Fasciitis slow you down – enroll now for a lesson that blends science with practical solutions. LEARNING OBJECTIVE 1. Pathology Understanding       Identify key diagnostic markers and symptoms to facilitate early detection and accurate assessment of Plantar Fasciitis. 2. Exercise Prescription Mastery:    Develop proficiency in designing targeted exercise programs tailored to address the specific needs of individuals with Plantar Fasciitis.    Explore evidence-based exercises that enhance flexibility, strength, and proprioception, contributing to effective rehabilitation and long-term management. 3. Rehabilitation Strategies:   Acquire a deep understanding of evidence-based physiotherapy interventions for Plantar Fasciitis, including manual therapies, stretching protocols, and progressive strengthening exercises. 4. Prevention Techniques:   Explore proactive measures and preventive strategies to reduce the risk of developing Plantar Fasciitis.   By the end of this lesson, participants will possess a holistic understanding of Plantar Fasciitis, enabling them to proficiently address its pathology, prescribe targeted exercises, implement rehabilitation strategies, and advocate preventive measures for comprehensive foot care. WHO SHOULD ENROLL Physiotherapist Orthopedic Sport & Exercise Physiologist Occupational Therapist CPD CREDIT HOURS 1 Hour RESOURCES 1-Month Access to Learning Resources Downloadable Course Material  CPD Certificate

A whole day of workshops for groups of pupils throughout your school, delivered by a dedicated ally of disabled people. Engaging and thought-provoking, these workshops are a must for schools that want to challenge prejudice and promote disability equality. WORKSHOPS WILL HELP PUPILS TO: * learn more about disability and human rights * hear disabled people’s perspectives * identify common stereotypes and some of the prejudices disabled people face * consider what disability is and how it arises * understand the difference between impairment and disability * review terminology and its effect on disabled people’s identities * learn about disabled people who have made a difference * ask sensitive questions anonymously * become advocates for disability equality 95-100% OF PARTICIPANTS SAY THAT THEY FOUND OUR WORKSHOP HELPFUL Some of the reasons pupils have given for finding the workshop helpful are: * “Until today I had always been scared of disabled people but today I have learnt that disabled people have a heart and emotions too.” * “I now understand more about disabilities. My sister and brother has disabilities.” * “It shows that although disabled people have limits they can do many things.” * “Because presenter told in very simply way about complicated things and used interesting examples.” * “Now I know that disabled people do things differently.” FAQS: How long is each workshop? 40-45 minutes; this can be adjusted to fit in with your school day. How many workshops will you deliver? We can deliver up to six workshops in a day. How many pupils should there be in each group? The workshops are interactive, so they are more effective with groups of around 20 pupils. We are often asked to work with larger groups and this still generates excellent feedback from pupils and staff. What year groups are these workshops for? The workshops are suitable for all year groups in primary and secondary schools; we adapt the content and presentation according to the age of pupils. Does a member of staff need to stay with the group? Yes, we ask that a member of staff is present at each workshop. Will you need any equipment? We ask for a computer, projector and access to the internet. Pupils will need a pen to write with. How are the workshops evaluated? At the end of each workshop we ask all (except the youngest) pupils to write down if they have found it helpful or not and why; we may also offer them an opportunity to ask a question anonymously.If schools have opted for this (please see optional extras below) we will send the school written responses to questions and a transcript of pupils’ feedback as evidence of impact. COST: CSIE price: £800+vat plus expenses Optional extras: a) written responses to pupils’ anonymous questions (£50+vat) b) transcript of pupils’ feedback, as evidence of impact (£50+vat)