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Communication Skills Bundle Course

By The Teachers Training

***With this Communication Skills Bundle Course, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. WHY CHOOSE TEACHERS TRAINING Some of our features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * Numeracy and IT * Desire for entrepreneurship * Over the age of 16 ASSESSMENT The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Communication Skills Bundle Course
Delivered Online On Demand
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Business Writing Training

By The Teachers Training

Business Writing Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Business Writing Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. WHY CHOOSE TEACHERS TRAINING Some of our website features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * Be motivated and hard-working * Over the age of 16. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Business Writing - Influence Your Readers Module 01: What the Reader Wants from Your Writing 00:02:00 Module 02: Cognitive Cost 00:05:00 Module 03: How to Summarise Your Material 00:04:00 Module 04: The Reader Response Model 00:04:00 Module 05: How People Read Part -1 00:07:00 Module 06: How People Read Part -2 00:02:00 Module 07: Language Secrets that Help You Connect with the World 00:05:00

Business Writing Training
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Professional Blogging

By The Teachers Training

Professional Blogging is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Professional Blogging and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. WHY CHOOSE TEACHERS TRAINING Some of our website features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * Be motivated and hard-working * Over the age of 16. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Professional Blogging Module 01: Introduction 00:03:00 Module 02: Who Can Do Blogging and Example of Successful Bloggers? 00:10:00 Module 03: How to Do Freelancing and How to Sell eBook and Courses 00:11:00 Module 04: How to Start Blogging 00:15:00 Module 05: How to Write Blog Title and Description 00:16:00 Module 06: How to Write a New Post in the Blog 00:16:00 Module 07: How to Upload Image and Video in the Blog Post 00:14:00 Module 08: How to Paste Affiliate link in the Blog Post 00:12:00 Module 09: How to Send the Post Url to the Google Search Engine 00:09:00

Professional Blogging
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IELTS Basics Level 2

By The Teachers Training

***With this IELTS Basics Level 2 course, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** IELTS Basics Level 2 is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this IELTS Basics Level 2 and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. WHY CHOOSE TEACHERS TRAINING Some of our website features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * Be motivated and hard-working * Over the age of 16. ASSESSMENT The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. IELTS Basics Level 2 Introduction 00:06:00 Reading 00:06:00 Speaking 00:03:00 Writing 00:05:00 Listening 00:04:00 Writing Dos and Don'ts 00:05:00 IELTS Academic Speaking 00:03:00 IELTS Speaking Sample 00:02:00 IELTS Academic Example Exam 2 00:03:00 Day:1 Speaking Examination FINAL 00:03:00

IELTS Basics Level 2
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IELTS Academic

By The Teachers Training

IELTS Academic is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this IELTS Academic and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 40 minutes studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. WHY CHOOSE TEACHERS TRAINING Some of our features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * numeracy and IT * Desire for entrepreneurship * over the age of 16. ASSESSMENT The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. IELTS Academic Introduction 00:06:00 Reading 00:06:00 Speaking 00:03:00 Writing 00:05:00 Listening 00:04:00 Writing Dos and Don'ts 00:05:00 IELTS Academic Speaking 00:03:00 IELTS Speaking Sample 00:02:00 IELTS Academic Example Exam 2 00:03:00 Day:1 Speaking Examination FINAL 00:03:00 Course Certification Order your Certificate 00:00:00

IELTS Academic
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Life-Changing Lessons

By The Teachers Training

Life-Changing Lessons for Teacher  is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Life-Changing Lessons for Teacher  and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. WHY CHOOSE TEACHERS TRAINING Some of our website features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * Be motivated and hard-working * Over the age of 16. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Life-Changing Lessons Lesson 1: Introduction to the Course 00:04:00 Lesson 2: Life Pyramid 00:05:00 Lesson 3: Getting What You Want in Life 00:06:00 Lesson 4: Everything Has Its Price 00:03:00 Lesson 5: Seneca 00:04:00 Lesson 6: Benjamin Franklin 00:05:00 Lesson 7: Bruce Lee 00:05:00 Lesson 8: Napoleon Hill 00:02:00 Lesson 9: Aristotle 00:04:00 Lesson 10: Marcus Aurelius 00:03:00 Lesson 11: The Buddha 00:05:00 Lesson 12: Roger Federer 00:05:00 Lesson 13: Lao Tzu 00:04:00 Lesson 14: Ralph Waldo Emerson 00:04:00 Lesson 15: Charles Darwin 00:06:00 Lesson 16: Larry King 00:03:00 Lesson 17: Albert Einstein 00:03:00 Lesson 18: Warren Buffett 00:03:00 Lesson 19: William Shakespeare 00:04:00 Lesson 20: Mohandas Gandhi 00:04:00 Lesson 21: Charlie Munger 00:03:00 Lesson 22: Henry David Thoreau 00:02:00 Lesson 23: Thich Nhat Hanh 00:02:00 Lesson 24: Tiger Woods 00:03:00 Lesson 25: Larry Page 00:03:00 Lesson 26: Sam Walton 00:03:00 Lesson 27: Howard Schultz 00:03:00 Lesson 28: Action Part 1 00:04:00 Lesson 29: Action Part 2 00:03:00 Lesson 30: Action Part 3 00:03:00 Lesson 31: Final Thoughts 00:02:00

Life-Changing Lessons
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Administration Support Bundle Course

By The Teachers Training

***With this Administration Support Bundle Course for Teachers, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Administration Support Bundle Course for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Administration Support Bundle Course for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 8 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.   WHY CHOOSE TEACHERS TRAINING Some of our features are: * This is a dedicated website for teaching * 24/7 tutor support * Interactive Content * Affordable price * Courses accredited by the UK's top awarding bodies * 100% online * Flexible deadline ENTRY REQUIREMENTS No formal entry requirements. You need to have: * Passion for learning * A good understanding of the English language * Numeracy and IT * Desire for entrepreneurship * Over the age of 16 ASSESSMENT The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. CERTIFICATION CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. * You can get your digital certificate (PDF) for £4.99 only * Hard copy certificates are also available, and you can get one for only £10.99 * You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Administrative Support Certificate Training Module One: Getting Started Administrative Support 00:01:00 Getting Started 00:02:00 Workshop Objectives 00:01:00 Module Two: Getting Organized, Part One Getting Organized 00:01:00 Module Three: Getting Organized, Part Two Getting Organized (II) 00:06:00 Getting Organized (I) Case Study 00:01:00 Module Four: Managing Time Managing Time 00:07:00 Managing Time Case Study 00:01:00 Module Five: Getting It All Done On Time Getting It All Done On Time 00:06:00 Getting It All Done On Time Case Study 00:01:00 Module Six: Special Tasks Special Tasks 00:06:00 Special Tasks Case Study 00:01:00 Module Seven: Verbal Communication Skills Verbal Communication Skills 00:06:00 Verbal Communication Skills Case Study 00:01:00 Module Eight: Non-Verbal Communication Skills Non-Verbal Communication 00:04:00 Non-Verbal Communication Case Study 00:01:00 Module Nine: Empowering Yourself Empowering Yourself 00:08:00 Empowering Yourself Case Study 00:01:00 Module Ten: The Team of Two The Team of Two 00:05:00 The Team of Two Case Study 00:01:00 Module Eleven: Taking Care of Yourself Taking Care of Yourself 00:04:00 Taking Care of Yourself Case Study 00:01:00 Module Twelve: Wrapping Up Closing 00:01:00 Strategic Planning Process- Level 2 Diploma Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Negotiation Skills Training Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Problem Solving Skills & Critical Thinking Training Facing New Problems The Critical Thinking Process 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00

Administration Support Bundle Course
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Educators matching "Accredited Certification Scheme (ACS)"

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Bristol Technology And Engineering Academy

bristol technology and engineering academy

0.0(4)

Bristol,

The school vision drives all that we seek to do on a daily basis and is therefore of central importance to help guide us in how we work, learn and treat one another in our school community. The table here outlines our school vision, values, culture and characteristics in more detail. Governance operates at two different levels at Abbeywood Community School as it is an academy and part of The Olympus Academy Trust. The school has its own School Improvement Committee (SIC) made up of Trust Governors which is accountable to and reports to the Olympus Board of Trustees. The secondary lead Trustee often attends the SIC meeting and some Trust Governors in Olympus also attend the Board’s sub-committees. This means Trust Governors can be directly involved in decision making at Board level, and have the opportunity to input and collaborate in all key areas that may impact schools. Click here to learn more about The Olympus Academy Trust. Abbeywood Community School Improvement Committee The Trust Governors at Abbeywood Community School work closely with the school’s Senior Leadership Team and Staff to develop the vision and aims of the school community. They seek to raise standards and achievement through the appropriate use of all available resources. The Governors’ responsibilities are to: Provide strategic direction for the work and improvement of the school. Support, monitor and evaluate the effectiveness of the school. Ensure accountability for standards and quality of education in the school. Governance is assessed by OFSTED in its Leadership and Management judgement about the school and so is an integral part of the running of the school. The School Improvement Committee consists of people from a variety of backgrounds who represent different areas of the school and local community. Each Trust Governor is appointed for a four year term with all their work being done on a voluntary basis. Currently our Trust Governors have extensive experience in Education, Business, Engineering and Technology. Governors meet as a full team at six meetings during the school year but as well as having a commitment to attend these meetings, Governors will also meet with students and parents, carry out Governor walks around the school, monitor the school improvement agenda, and meet with staff. The school is always keen to hear from people who may be interested in finding out more about our work or in becoming a Trust Governor themselves. Initial contact can be made with the Headteacher or Chair of the School Improvement Committee via the school. SIC Pecuniary Interests and Terms of Office 2022-23 Olympus scheme of delegation

First Choice

first choice

Wells

First Choice Group are the UK’s leading provider of genuine OEM catering spare parts, accessories and consumables from leading manufacturers across the industry. As a group, we provide parts solutions for commercial catering, refrigeration, laundry and beverage equipment as well as engineer technical training at our on-site First Choice Training division. Our mission is driven by our core values – Safety, Integrity, Innovation, Passion, Courage, Community – which are shared by every one of our team members. We are committed to driving the catering equipment industry forward as a whole and as such, we are members of and support key industry associations. First Choice group has many facilities dedicated to delivering the best service to our customers, & OEM manufacture partners. Which includes thousands of parts readily stocked in our 24 vertical lean lifts and purpose-built warehouse which are available for delivery by over 80 different methods. As well as our dedicated-on site customer experience teams providing both phone consultation and efficient part identification for thousands of enquiries per day with our innovative email, quote, and live chat systems. We also have our on-site professional kitchen facilities and specialised training center that provides unique opportunities for learning in all prevalent commercial catering areas including gas, electric and manufactures equipment. Watch the video to see our building and the great facilities within.

Education And Skills Training & Development

education and skills training & development

Doncaster

Welcome to the Education and Skills Training & Development Ltd's privacy notice. Education and Skills Training & Development Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice. 1. IMPORTANT INFORMATION AND WHO WE ARE 2. THE DATA WE COLLECT ABOUT YOU 3. HOW IS YOUR PERSONAL DATA COLLECTED 4. HOW WE USE YOUR PERSONAL DATA 5. DISCLOSURES OF YOUR PERSONAL DATA 6. INTERNATIONAL TRANSFERS 7. DATA SECURITY 8. DATA RETENTION 9. YOUR LEGAL RIGHTS 10. GLOSSARY 1. Important information and who we are Purpose of this privacy notice This privacy notice aims to give you information on how Education and Skills Training & Development Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service, take part in a competition or enrol yourself or one of your employees onto one of our courses. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. Controller Education and Skills Training & Development Ltd is the controller and responsible for your personal data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy notice). We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DP] using the details set out below. Contact details Our full details are: Full name of legal entity: Education and Skills Training & Development Ltd Name or title of DPO : James Hart Email address: james.hart@education-and-skills.com Postal address: 5C Oxford House, Sixth Avenue, Doncaster DN9 3GG Telephone number: 01302 802220 You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy notice and your duty to inform us of changes This version was last updated on 1st July 2018 and is reviewed annually. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Third-party links This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 2. The data we collect about you Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows: · Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, national insurance number and gender. · Contact Data includes billing address, delivery address, email address and telephone numbers. · Financial Data includes bank account and payment card details. · Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. · Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. · Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. · Usage Data includes information about how you use our website, products and services. · Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 3. How is your personal data collected? We use different methods to collect data from and about you including through: · Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: · apply for our products or services; · enrol on one of our courses – government funded or not · create an account on our website; · subscribe to our service or publications; · request marketing to be sent to you; · enter a competition, promotion or survey; or · give us some feedback. · Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. · Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: · Technical Data from the following parties: (a) analytics providers such as Google based outside the EU; (b) advertising networks based inside the EU; and (c) search information providers based inside OR outside the EU. · Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside OR outside the EU. · Identity and Contact Data from data brokers or aggregators based inside OR outside the EU. · Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU. · Achievement of prior qualifications from the Learner Records Service and Department of Education via the ESFA or Student Loans Company 4. How we use your personal data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: · Where we need to perform the contract we are about to enter into or have entered into with you. · Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. · Where we need to comply with a legal or regulatory obligation. Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. Purposes for which we will use your personal data We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.