Gain the knowledge and skills to identify acute illness in patients with our "Recognising and Responding to Acutely Unwell Individuals" course. Improve patient outcomes and prevent deterioration in various healthcare settings. Enroll now.
Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.
ILM Level 2 Award in Leadership & Team Skills – 4 day Accredited training course delivered in Nottingham This course is suitable for both established team leaders and those who find themselves newly promoted into a team leader role and is designed to help navigate the issues related to managing and co-ordinating the work of small teams. It covers all of the core elements required to build confidence when managing others including how to set and manage goals for individuals and teams, communicate effectively, give timely feedback in the right way and create conditions for productive working.
ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.