Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.
The 4th Inspired Excellence programme, helping your children to make learning fun, easy and exciting, starts on Monday, 12th February! I'm pleased to bring you this amazing training for students, now running online for the fourth time. Take a look at the promo video for the last event here: https://youtu.be/GrbDzbOOhD0