IT Support Specialist

Demonstrate a strong understanding of core IT support concepts, including hardware, software, operating systems, and networking.

Effectively troubleshoot and resolve a wide range of IT problems.

Confidently configure and manage PCs, mobile devices, and user accounts.

Implement essential IT security measures to protect data and systems.

Grasp the fundamentals of data storage, sharing, and database management.

Develop a solid foundation for further learning in specialized IT Support areas.

CPD QS Accredited Proficiency with this IT Support Specialist course.

After successfully completing the IT support course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.

Lifetime access to the whole collection of learning materials of this IT support course.

The online test with immediate results

You can study and complete the IT support course at your own pace.

Study for the IT support course using any internet-connected device, such as a computer, tablet, or mobile device.

Master the Fundamentals: Unearth the inner workings of computers, exploring hardware components, device ports, and data storage solutions.

Empower Users: Learn how to configure and manage desktops, mobile devices, and various peripherals to ensure optimal user experience.

Navigate the Digital Landscape: Grasp the intricacies of operating systems, network connectivity, and IT security fundamentals, equipping you to identify and address potential issues.

Section 01: How People Use Computers

Section 02: System Hardware

Section 03: Device Ports and Peripherals

Section 04: Data Storage and Sharing

Section 05: Understanding Operating Systems

Section 06: Setting Up and Configuring a PC

Section 07: Setting Up and Configuring a Mobile Device

Section 08: Managing Files

Section 09: Using and Managing Application Software

Section 10: Configuring Network and Internet Connectivity

Section 11: IT Security Threat Mitigation

Section 12: Computer Maintenance and Management

Section 13: IT Troubleshooting

Section 14: Understanding Databases

Section 15: Developing and Implementing Software

Individuals with an interest in a career in IT Support.

Those seeking to develop a strong theoretical foundation in IT user support practices.

Professionals looking to enhance their existing IT skillset.

Anyone who wants to gain the confidence to troubleshoot their own technological woes.

School leavers or graduates considering a career path in IT.

Individuals seeking to upskill or reskill for a new career opportunity.

IT Help Desk Specialist

Network Support Technician

Desktop Support Analyst

System Administrator

IT Security Analyst

Database Administrator

And many more!