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Questioning Skills: Finding Problems with STÄR Trouble Questions
By Chart Learning Solutions
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Highlights
On-Demand course
18 minutes
All levels
Description
People will not buy unless they feel some level of dissatisfaction or trouble. Discover how to ask questions that reveal points of dissatisfaction, building an awareness of less-than ideal results.Use this technique to find the pain and fix it.
Learning Objectives
Summarize the top 10 reasons why people buy, Distinguish problems from trouble in buyer transactions, Ask trouble questions that pinpoint buyer dissatisfaction
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Questioning Skills: Finding Problems with STēR Trouble Questions
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
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