Problem Solving: Early Problem Recognition

Description

Problem recognition occurs when you become aware of a gap between where you are and where you want to be. We will guide you to proactively look for hidden problems using tools such as a gap analysis, surveys and interviews. How do you unpack a problem to see the entire problem and not only a small part of the problem? Understand what you can do to initiate problem recognition and how you can gather data.

Define a problem, Recognize early symptoms of common problems, Initiate a formal problem recognition process

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams