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Price:
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£34.95
On-Demand course
23 minutes
All levels
Concentrating to hear messages is the first phase of authentic listening. Understand why verbal, vocal, and visual messages need to be congruent in order to be believable. Discover how to be fully present and use our tips for improved concentration.
The following are some of the key outcomes in this course:
Summarize concentration challenges
Explain how to be a congruent communicator
Apply tips for increasing concentration
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams