Blue Concept Mediation & Conflict Management Training

We have recently commissioned Blue Concept Training to deliver de-escalation, lone worker and breakaway training for our frontline housing staff. Mark was very knowledgeable and a skilled trainer tailoring the sessions to suit the group receiving excellent feedback from all delegates. We would have no hesitation in recommending Blue Concept Training and are continuing to work with Mark who is delivering further training sessions for our teams.

I manage a team of Park Rangers in the North East and have used Blue Concept Training on a number of occasions. I like the different approach their trainers use to get the message over and my team have reported having greater confidence when dealing with difficult situations.