Austerlands Cricket Club

I went to a baby shower here, the cricket club is lovely however we turned up at 1pm and it was freezing so asked for the heating to be put on which the staff said they did, the heating never came on, we asked multiple times and they said heaters would come but they never did. We all had to sit with coats on the whole time which made the baby shower less enjoyable as the whole time everyone was freezing. Also that there were children and a pregnant women there which isn’t nice for them to be ...

I went to a baby shower here it’s a lovely venue however, the heating did not work the staff told us they couldn’t switch it on and offered us portable heaters which never came! We were all sat with our coats on freezing unable to enjoy ourself, not only that but there were pregnant women, children and babies freezing. It is ridiculous that this problem was raised at 1pm and was still not fixed by the time we left at 5:30pm, it is a shame as it would have been a really good afternoon if this ...

Attended a Baby Shower here at the weekend 19/2/22. Venue was lovely and accessible despite the snow. However once in the venue we found the room to be freezing. We highlighted this to the bar staff, who I have to say were lovely. Like us, they were concerned that the babies attending the event were also freezing, causing people to leave early to go home to get warm. We did recieve hot cups of tea to try to keep us warm and the staff tried to get heat to the radiators which were freezing ,to ...

Lovely venue but awful catering!! My lovely friend hosted her baby shower here on 19th Feb. When we arrived the room was freezing cold and we were made aware that the heating was not on. After the staff attempting to work the heating they told us that it was broken! They therefore offered to bring portable fan heaters to try to add some warmth to the room however these never arrived. Everyone was sat in their coats freezing cold! This was a baby shower with a cold pregnant woman and multiple ...

I attended a baby shower on Saturday 19th February. The room was nice with a lovely view however this was overshadowed by the function room being absolutely freezing cold and we were forced to leave an hour in as we had our daughter with us who was freezing. This was very disappointing. Understandably the weather outside was so cold however knowing this we expected the room to be heated and it wasn't. The room had radiators but they weren't on at all. A lot of time and money had gone into the...