Quality Management and Strategic Training - ISO 9001

Description

This comprehensive course on Quality Management and Strategic Training - ISO 9001 will deepen your understanding on this topic.

After successful completion of this course you can acquire the required skills in this sector. This Quality Management and Strategic Training - ISO 9001 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.

So enrol in this course today to fast track your career ladder.

You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.

There is no experience or previous qualifications required for enrolment on this Quality Management and Strategic Training - ISO 9001. It is available to all students, of all academic backgrounds.

Our Quality Management and Strategic Training - ISO 9001 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.

Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-

And much more!

13 sections • 85 lectures • 08:37:00 total length

•Course Structure: 00:07:00

•What is Quality: 00:02:00

•What is ISO: 00:08:00

•What is a System - Management System: 00:02:00

•What is Policy - Quality Policy: 00:06:00

•What is Vision, Mission & Strategy: 00:03:00

•QA Vs QC: 00:06:00

•Effectiveness Vs Efficiency: 00:06:00

•Verification Vs Validation: 00:11:00

•Conformity Vs Nonconformity Vs Defect: 00:04:00

•Correction Vs Corrective Action Vs Preventive Action: 00:08:00

•Risk & Preventive Action: 00:06:00

•What is Competence: 00:03:00

•What is the Context of the Organization: 00:05:00

•Who are the Interested parties: 00:03:00

•What are the Needs & expectations: 00:05:00

•Management System Requirements: 00:01:00

•Who is a customer: 00:02:00

•What is Customer Satisfaction: 00:06:00

•Product Vs Service Vs Process: 00:05:00

•Document Vs Record: 00:06:00

•What is Customer Complaint: 00:02:00

•Measuring Vs Monitoring Vs Performance: 00:02:00

•Who is Responsible: 00:12:00

•Responsibility Vs Accountability: 00:02:00

•Quality Management Principles: 00:17:00

•ISO 9001:2015 Core Concepts: 00:08:00

•Major terminology Differences: 00:04:00

•Documented Information: 00:07:00

•Major changes - Organizational Knowledge: 00:05:00

•Major changes - Risk Based Thinking: 00:06:00

•Process Approach Concept-1: 00:04:00

•What is PDCA: 00:05:00

•Process Approach Concept-2: 00:03:00

•Process Approach in ISO 9001:2015: 00:04:00

•Key Benefits: 00:07:00

•PDCA in ISO 9001 2015: 00:10:00

•Understanding the Organization and its Context: 00:08:00

•Internal & External issues: 00:03:00

•SWOT Analysis: 00:06:00

•Interested Parties & their Needs & Expectations: 00:03:00

•KANO Model: 00:10:00

•Understanding the context - Summary: 00:08:00

•Choosing your Strategic Objective: 00:05:00

•Strategic Map Examples-1: 00:03:00

•Strategic Planning Process: 00:06:00

•What is a Vision: 00:06:00

•How to Create a Vision Statement: 00:08:00

•What is a Mission: 00:06:00

•SMART GOAL: 00:06:00

•SMART Goal Example: 00:04:00

•Strategic Map Examples-2: 00:10:00

•Context Chapter Summary: 00:07:00

•Quality Objectives & Planning: 00:05:00

•ISO & SMART: 00:02:00

•Objectives Origin: 00:06:00

•Objectives Examples: 00:07:00

•Goal Vs Objective-1: 00:07:00

•Goal Vs Objective Example: 00:02:00

•Goal Vs Objective-2: 00:10:00

•Performance Evaluation in ISO 9001:2015: 00:10:00

•Customer Satisfaction: 00:06:00

•Analysis & Evaluation: 00:12:00

•Key Performance Indicators: 00:08:00

•Dashboard Examples: 00:07:00

•Management Review Meetings: 00:11:00

•Improvement: 00:16:00

•Nonconformity & Corrective Action: 00:06:00

•Nonconformity & Corrective Action Example: 00:06:00

•Nonconformity & Corrective Action Origin: 00:06:00

•Continual Improvement: 00:01:00

•Analysis Mindset: 00:09:00

•Quantitative Vs Qualitative: 00:16:00

•Now What?: 00:11:00

•Course Summary: 00:10:00

•SIPOC: 00:06:00

•Flowcharts: 00:04:00

•Control Charts: 00:04:00

•Cause and Effect Diagram: 00:06:00

•Pareto Chart: 00:07:00

•5 WHYs: 00:03:00

•Other Tools: 00:08:00

•Finally!: 00:01:00

•Bonus Lecture: 00:02:00

•Assignment - Quality Management and Strategic Training - ISO 9001: 00:00:00