Introduction to Management

State the key roles and responsibilities of a people manager

Use your time effectively to plan and prioritise your own and the work of others for expedient results

Set objectives that engage those reporting to you

Delegate tasks effectively that motivate the individuals you delegate to

Appreciate how to deal with both good and under-performance Adopt the most appropriate leadership style

Manage the team through its natural development and through times of change Add value to meetings you attend and chair

Understanding your roles and responsibilities for people management

Management vs Leadership

Action Centred Leadership

How to prioritise the management of tasks, the individuals and the team

Objective setting – how to set objectives and how to engage individuals in their objectives

Practical application on prioritisation and objective setting

Delegating tasks and work effectively

Understanding motivation and how best to motivate individuals

Managing performance – the Skill/Will matrix

How to manage good performers

Dealing with under-performance

Goleman’s 6 Leadership styles

Choosing the appropriate leadership style for the right person and situation

Understanding team roles and dynamics

How to manage the team as it develops

Team learning and development

Managing teams through times of change

Tips and techniques for focused meetings