Telesales Executive Essentials Course

Description

Are you ready to master the art of effective telesales? Our Telesales Executive course equips you with the knowledge and skills to thrive in the competitive world of sales. Through a comprehensive curriculum, you'll learn how to initiate a successful sales conversation, identify potential leads, and employ proven strategies to close deals.

We'll guide you through the intricacies of call preparation, handling responses from potential clients, and staging calls for maximum impact. Moreover, you'll gain the tools to gracefully navigate challenging situations, ensuring you maintain professionalism and achieve your sales goals. With a focus on telephone etiquette, you'll make a lasting impression on your customers and stand out in the crowded sales arena.

To top it off, we will know the sales metrics and performance management, helping you measure your success and continually improve your telesales skills. This course is your ticket to becoming a telesales pro, and it's ideal for anyone looking to excel in the world of sales.

Key Features

• CPD Accredited
• FREE PDF + Hardcopy certificate
• Fully online, interactive course
• Self-paced learning and laptop, tablet and smartphone-friendly
• 24/7 Learning Assistance
• Discounts on bulk purchases

Course Curriculum

• Module 01: Introduction to Telesales
• Module 02: Prospecting and Lead Generation
• Module 03: Sales Techniques and Strategies
• Module 04: Call Preparation
• Module 05: Call Response
• Module 06: Staging the Call
• Module 07: Dealing with Difficult Situations
• Module 08: Closing the Call
• Module 09: Telephone Etiquette
• Module 10: Sales Metrics and Performance Management

Learning Outcomes

• Enhance your telesales skills and techniques.
• Master prospecting and lead generation strategies.
• Develop effective call preparation and response strategies.
• Successfully navigate and overcome challenging situations.
• Perfect the art of closing sales calls.
• Understand the importance of telephone etiquette and sales performance metrics.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certificate

After completing this course, you will get a FREE Digital Certificate from Training Express.

CPD

Who is this course for?

Career path

Certificates