Booking options
£23
£23
On-Demand course
All levels
Health is wealth, so it stands to reason that you'd want to learn how to take care of it properly. In this Patient Customer Service - CPD Accredited course, you get step-by-step lessons on Patient Customer Service - CPD Accredited which allow you to become confident in your skills when applying for jobs in the Health and care industry.
This course is made up of 11 modules, and each of them cover a crucial aspect of Patient Customer Service - CPD Accredited.
Furthermore, you get to enjoy uninterrupted access to the entire course to finish it at your own speed. And the icing on the cake is after you do finish the course you get your certificate completely free of charge! No paying for PDF certification, it's all free and available the moment you complete the course.
Regardless of your prior experience or education, there are no restrictions or requirements to enrolling; you can enrol in the course from your phone, PC, laptop or tablet.
And if you needed more assurance on top of all that, then here it is- You get a 100% Money-Back Guarantee, so if you aren't satisfied, you get a full refund.
Get started now and become skilled in Patient Customer Service - CPD Accredited by training with the Training Express.
Course Curriculum:
Module 01: Introduction to Patient Customer Service
Module 02: Effective Patient Customer Service Training
Module 03: Areas of Patient Customer Service
Module 04: Customer Service Operative Skills
Module 05: Organising Schedules
Module 06: Medical Jargon and Terminology
Module 07: Effective Filing Systems in Medical Offices
Module 08: Patient Customer Service Soft Skills
Module 09: What Customer Service Is to Different Medical Professionals
Module 10: Providing Customer Service and Support to Colleagues
Module 11: Handling Difficult Customers
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.
Accredited Certificate
After successfully completing this Patient Customer Service - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express.
10 CPD hours / points Accredited by The CPD Certification Service
The Patient Customer Service - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
There are no formal entry requirements for the course, with enrollment open to anyone!
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Patient Customer Service - CPD Accredited training.
About Us