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PA - Personal Assistant Course

PA - Personal Assistant Course

By Training Express

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • All levels

Description

This PA - Personal Assistant course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This PA - Personal Assistant course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

*** Additional Gift Courses ***

  • Course 01: Leadership

  • Course 02: Problem Solving Skills

  • Course 03: Office Skills

  • Course 04: Time Management Skills

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features:

  • Instant e-certificate

  • Fully online, interactive course with audio voiceover

  • Developed by qualified professionals in the field

  • Self-paced learning and laptop, tablet, smartphone-friendly

  • 24/7 Learning Assistance

  • Discounts on bulk purchases

Accreditation

All of our courses, including this PA - Personal Assistant course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you've successfully completed your PA - Personal Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the PA - Personal Assistant course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Course Curriculum

The detailed curriculum outline of our Admin, Secretarial & PA course is as follows:

***Admin, Secretarial & PA***

Module 01 - Introduction to Admin Support Assistant

  • Role and Responsibilities of an Assistant / Secretary

  • Job Functions and Required Skills

  • Planning Work Details

  • Difference between Secretary and Assistant

Module 02 - Introduction to Personal Assistant

  • Role and Responsibilities of PA / Secretary

  • Job Functions and Required Skills

  • Planning Work Details

  • Difference between Secretary and PA

Module 03 - Introduction to Office Administration

  • What does an Office Administrator Do?

  • What are the requirements for being a Successful Office Administrator

  • Education

  • Training

  • Certificate

... and more!

Module 04 - Skills of an Effective Administrator

  • Introduction

  • Three Skills Approach

  • Tips on How to Develop These Skills

Module 05 - Introduction to Reception and Receptionist

  • Introduction to the Module

  • Topics to be Covered

  • Job Requirements and Work Environment

  • 21st Century Skills for a Receptionist

  • Duties and Responsibilities

  • Cover Letter and Resume for Receptionist

Module 06 - Business Telephone Skills

  • Telephone Etiquette

  • Telephone Skills

  • Telephone Courtesy Tips

  • Domestic and International Calls

  • Voice-Mail Courtesy

Module 07 - Representing Your Boss and Company

  • Competence

  • Professionalism

  • Importance of Professionalism at Work

  • Characteristics of Professionalism

  • Reflecting Brand Values

... and more!

Module 08 - Business Etiquette

  • Introduction to Business Etiquette

  • Importance of Business Etiquette

  • Types of Business Etiquette

  • How to Improve Business Etiquettes

Module 09 - Mail Services and Shipping

  • The Office Mail

  • Mailing and Shipping Details

  • Addressing

  • Address Format

  • Layout for British Forces Post Office (BFPO)

... and more!

Module 10 - Travel Arrangements

  • Business Travel

  • Hotel Reservations

  • Transportation Reservations

  • Itinerary and Trip Checklist

  • International Travel

Module 11 - Organising Meeting and Conferences

  • Meeting Arrangements

  • Types of Meeting

  • Scheduling Meetings

  • Meeting Minutes

  • Corporate Minutes

  • Conferences

... and more!

Module 12 - Diary Management and Note-taking

  • Introduction to Diary Management

  • Different Types of Diary Management

  • How to Work on the Diary

  • Importance of Updated Diary System

  • Security and Confidentiality When Using a Diary System

... and more!

Module 13 - Time Management

  • Activities Planning and Prioritising

  • Overcoming Procrastination

  • Crisis Handling

  • Organising Workspace to Make Better Use of Time

  • Planning of Meetings

Module 14 - Record Keeping and Filing Systems

  • Keeping Accurate Records

  • Filing Systems

  • How to Alphabetise for Filing and Indexing

  • Handling Confidential Documents

  • Computer File Organising

Module 15 - Business Writing Skills

  • Structures of Business Documents

  • Structures of Other Official Documents

  • Editing and Proofreading

  • What does a Proofreader do?

  • Proofreading

  • Proofreading Symbols

... and more!

Module 16 - Organisational Skills

  • Organizing Daily Work

  • Organizing Workplace

  • Organizing Resources

  • Organizing Tools

  • Cultivating Organisational Habits

Module 17 - Communication Skills

  • Effective Listening Skills

  • Verbal Communication

  • Non-Verbal Communication

  • Communication Strategies

Module 18 - Customer Service

  • Introduction To Customer Service

  • The Power of Positive Thinking in Customer Service

  • Types of Difficult Customers and How to Help them

  • How to Deal with Difficult Customers

  • Aspects of Phone Etiquette

  • Using Proper Phone Language

... and more!

Module 19 - Effective Planning and Scheduling

  • Work Breakdown Structure

  • Introduction to WBS

  • Deliverable & Phase-Based WBS

  • Steps for Creating WBS

  • Best Practices and Tips for WBS

  • Estimation Process and Resources Alignment

  • Estimating Durations

  • Increasing Estimation Accuracy

  • Task Dependencies

  • Dependency Definitions

  • Dependency Types

  • Aligning Resources with Activities

  • Resource Breakdown Structure

  • Resource Calander

  • Stages of Resource Scheduling

  • Definition

  • Allocation

  • Aggregation

... and more!

Module 20 - Invoicing/Petty Cash

  • Financial Record Keeping

  • Invoice

  • Petty Cash

  • Budgeting

  • Budgeting Process

  • Importance of Budgets

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone with a knack for learning new skills can take this Admin, Secretarial & PA course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Requirements

Learners do not require any prior qualifications to enroll on this course.

Career path

This course will lead you to many different career opportunities, here are few prospects:

  • Secretarial Manager: £44,000 - £47,000 per annum

  • Secretarial Administrator: £40,000 - £45,000 per annum

  • Admin: £25,000 - £30,000 per annum

  • Admin Assistant: £20,000 - £24,000 per annum

Certificates

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

About The Provider

Training Express

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