Booking options
£12
£12
On-Demand course
All levels
A fun fact about Duty of Candour compliance is that it originated in the United Kingdom as a response to healthcare incidents that resulted in patient harm. The term "Duty of Candour" refers to the legal and ethical obligation of healthcare providers to be open and honest with patients and their families when things go wrong in their care. In just ten engaging modules, you will transform the way you approach healthcare communication. Delve into the legal framework, hone your communication skills, and learn to navigate adverse events with grace. Discover the art of offering genuine apologies and fair compensation when necessary. Gain invaluable insights into incident learning and accountability while fostering a culture of change and continuous improvement. Get ready to lead the way in healthcare by exploring future directions and tackling challenges head-on. This course equips you with the knowledge and skills needed to excel in this vital aspect of healthcare, ensuring better patient outcomes and trust in the system.
Key Features
CPD Accredited
FREE PDF + Hardcopy certificate
Fully online, interactive course
Self-paced learning and laptop, tablet and smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Course Curriculum
Module 01 : Introduction to Duty of Candour
Module 02 : Duty of the Candour Process
Module 03 : Legal Framework
Module 04 : Communication Skills for Duty of Candour
Module 05 : Understanding and Managing Adverse Events
Module 06 : Apology and Compensation
Module 07 : Learning from Incidents
Module 08 : ccountability and Oversight
Module 09 : Cultural Change
Module 10 : Future Directions and Challenges
Learning Outcomes:
Understand the fundamental principles of Duty of Candour.
Navigate the Duty of Candour process with confidence.
Comprehend the legal framework surrounding healthcare communication.
Develop effective communication skills for Duty of Candour situations.
Manage adverse events and incidents with a patient-centered approach.
Contribute to a culture of accountability and oversight in healthcare.
Accreditation
This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
10 CPD hours / points Accredited by CPD Quality Standards
Healthcare professionals
Medical administrators
Legal professionals in healthcare
Quality assurance specialists
Patient advocates
Healthcare policymakers
Compliance officers
Risk management personnel
Healthcare Compliance Officer
Medical Legal Advisor
Patient Experience Coordinator
Quality Assurance Specialist
Risk Manager in Healthcare
Healthcare Policy Analyst
Digital certificate
Digital certificate - Included
Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
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