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Level 2 Business Management Certificate

Level 2 Business Management Certificate

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 3 days

  • All levels

Description

Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations.

This Business Management course will teach you more about what it takes to be a manager and business analyst.

Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed.

Learning Outcomes

After completing this Business Management course, the learner will be able to:

  • Gain a thorough understanding of Business Management.

  • Understand the basic concepts of Human Resource Management.

  • Understand the basic concepts of Customer Relationship Management.

  • Understand the basic concepts of Performance Management.

  • Understand the basic concepts of Risk Management.

Why Choose Course from Us

  • Self-paced course, access available from anywhere.

  • Easy to understand, high-quality study materials.

  • This Course developed by industry experts.

  • MCQ quiz after each module to assess your learning.

  • Automated and instant assessment results.

  • 24/7 support via live chat, phone call or email.

  • Free PDF certificate as soon as completing the course.

***Business Management Bundle Course

  • Course 01: Business Management

  • Course 02: Level 7 Business Management Course

  • Course 03: Level 5 Negotiation Skills Course

  • Course 04: Level 5 Report Writing Course

  • Course 05: Level 5 Diploma in Business Analysis

  • Course 06: Level 4 Copywriting

  • Course 07: Level 4 Time Management Course

  • Course 08: Level 3 Business Administration

  • Course 09: Level 2 Diploma in Business Administration

  • Course 10: Workplace Stress Management

  • Course 11: Communication Skills Course

***Other Benefits of this Bundle Course

  • Free 11 PDF Certificate

  • Lifetime Access

  • Free Retake Exam

  • Tutor Support

[ Note: Free PDF certificate as soon as completing the Business Management course]

***Business Management***

Detailed course curriculum of Business Management

Module 01: An Overview of Business Management

  • Understanding Business Management

  • Understanding the Basics of Business Management

  • Understanding the Features of Management

  • Understanding the Aspects of Management

  • Understanding Different Levels of Management

  • Understanding the Functions of Management

  • Understanding the General Principles of Management

Module 02: Fundamental Concepts of Human Resource Management

  • Understanding Human Resource Management

  • Identify the Key Factors influencing Human Resources

  • Understanding the Process of Recruiting and Interviewing

  • Understanding the Process of Orientation and Onboarding

  • How to Follow up with New Employees

  • Maintaining Workplace Health and Safety

  • Understanding Workplace Bullying, Harassment and Violence

  • The Process of Disciplining Employees

  • The Process of Dismissal

Module 03: Fundamental Concepts of Customers Relationship Management

  • Understanding Who are the Customers

  • The Ways of Establishing Your Attitude

  • The Ways of Identifying and Addressing Customer Needs

  • Understanding In-person Customer Services

  • The Ways of Giving Customer Services Over the Phone

  • The Ways of Providing Electronic Customer Services

Module 04: Fundamental Concepts of Performance Management

  • Understanding Performance Management and How it Works

  • Describe the Three-phase Process

  • The Ways of Goal setting

  • The Ways of Establishing a Performance Goal

  • Describe 360-degree Feedbacks vs Traditional Performance Review

  • What is Competency Assessment?

  • Understanding Kolb's Learning Cycle

  • The Ways of Creating a Performance Plan

Module 05: Fundamental Concepts of Risk Management

  • The Process of Identifying Hazards and Risks

  • Understanding Everyone's Responsibility

  • Understanding the General Office Safety and Reporting

  • Understanding Business Impact Analysis

  • Understanding Disaster Recovery Plan

  • Describe the Summary of Risk Assessment

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Assessment Method

After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.

Certification

After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.

Who is this course for?

**Business Management

The course is ideal for individuals interested in business management and learning more about the business world and its administration.

Requirements

**Business Management

There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills.

Certificates

Certificate of completion

Digital certificate - Included

About The Provider

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