Communication Skills - Children's Care - Foundation Level

Description

Course Overview

This course raises awareness of the importance of good communication, why breakdowns in communication are detrimental to staff and Children and Young People, communication techniques and how to improve upon your skills. This programme benefits from narrative scenarios and activities with ongoing assessment making it engaging and interactive.

This course is accredited by CPD.

Aims & Objectives

Outline core principals of communication

Discuss the effects of good and poor communication

Discuss the skills needed for effective communication

Discuss the barriers to communication and how they can be reduced

Outline how you can communicate effectively with your colleagues

Course Audience

Health Care Workers, Social Care Workers, Nursing staff, Day Care/Centre workers, Home Care Staff, Agency staff.