Outlook - advanced (In-House)

1 Email messages

• Combining multiple clicks with quick steps
• Following up flag options
• Saving multiple attachments
• Attaching a folder of files
• Recalling and replacing a message
• Categorising messages with conditional formatting

2 Message options

• Adding options to messages
• Marking a message as private
• Receiving quick responses with voting buttons
• Directing replies to specific users
• Delaying sent messages
• Inserting links in messages

3 Stay organised with rules

• Using rules to automate message flow
• Moving messages with rules
• Using the rules wizard
• Setting up rules with conditions
• Using rules that work whilst you are away

4 Message clean-up

• Using conversation clean-up
• Using mailbox clean-up
• Moving messages to the archive folder
• Archiving folder properties
• Auto-archiving properties

5 Managing calendars

• Creating calendar groups
• Sharing calendars with permissions
• Setting up working days and times
• Managing time zones
• Categorise appointments with conditional formatting
• Publishing a calendar

6 Schedule meetings

• Scheduling a meeting
• Managing meeting responses
• Proposing new meeting times
• Adding attendees to a meeting
• Viewing multiple appointments

7 Using contacts

• Merging contacts to letters
• Merging contacts to labels
• Mail merging contacts in Word
• Exporting contacts to Excel

8 Managing tasks

• Organising your workload with tasks
• Categorising tasks
• Assigning tasks to others
• Sending a task status report
• Allocating time for tasks
• Regenerating a new task
• Viewing your tasks in the calendar

9 Adding message items

• Adding calendars to messages
• Adding business cards to messages

10 Email accounts

• Adding multiple user accounts
• Adding account permissions