Description

Dive into the world of Telemarketing with this comprehensive course. Discover the intricacies of effective telephone communication, customer interaction, sales techniques, objection handling, negotiation, and stress management. Unveil the art of successful telemarketing campaigns, enabling you to excel in this dynamic field.

Learning Outcomes:

Understand different types of telemarketing and their applications.

Master business practices and professionalism in telephone communication.

Enhance verbal communication techniques to engage and connect with customers.

Learn customer profiling and strategies to serve and delight clients.

Develop effective questioning and objection-handling skills.

Explore the art of sales by phone, closing techniques, and message taking.

Gain proficiency in developing and perfecting telemarketing scripts.

Acquire negotiation skills and strategies for successful customer interactions.

Why buy this Telemarketing?

Unlimited access to the course for forever

Digital Certificate, Transcript, student ID all included in the price

Absolutely no hidden fees

Directly receive CPD accredited qualifications after course completion

Receive one to one assistance on every weekday from professionals

Immediately receive the PDF certificate after passing

Receive the original copies of your certificate and transcript on the next working day

Easily learn the skills and knowledge from the comfort of your home

Certification

After studying the course materials of the Telemarketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this course for?

This Telemarketing does not require you to have any prior qualifications or experience. You can just enrol and start learning.

Aspiring Telemarketers and Sales Professionals.

Individuals Seeking to Enhance Their Telephone Communication Skills.

Sales Representatives Interested in Mastering Telemarketing Techniques.

Business Owners and Entrepreneurs Looking to Boost Their Sales Skills.

Prerequisites

This Telemarketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

Telemarketer - $25,000 to $45,000/year.

Sales Representative - $30,000 to $60,000/year.

Business Development Executive - $40,000 to $70,000/year.

Sales Manager - $50,000 to $90,000/year.

Telemarketing Campaign Manager - $60,000 to $100,000/year.

Course Curriculum

Telemarketing
	Telemarketing and Types of Telemarketing	00:18:00
	Business Practice	01:00:00
	What's Missing in Telephone Communication?	00:15:00
	Verbal Communication Techniques	00:15:00
	Who are Your Customers?	00:15:00
	To Serve and Delight	00:05:00
	Did You Hear Me?	00:15:00
	Asking the Right Questions	00:15:00
	Saying No	00:05:00
	Sales by Phone	00:10:00
	Taking Messages	00:05:00
	Staying Out of Voice Mail Jail	00:05:00
	Closing Down the Voice	00:10:00
	Cold and Warm Calls	00:15:00
	Developing a Script	00:15:00
	Perfecting the Script	00:15:00
	Handling Objections	00:30:00
	Negotiation Techniques	00:15:00
	It's More Than Just a Phase	00:15:00
	Phone Tag and Getting the Call Back	00:15:00
	Stress Busting	00:05:00
	Campaign Delivery	01:00:00
Assignment
	Assignment - Telemarketing	00:00:00

Course Images

Telemarketing

By Studyhub UK

Booking options

Highlights

Description

About The Provider

Tags

Reviews