Description

Discover the core principles of effective retail operations through this comprehensive training program for retail assistants. Dive into essential topics such as retail management strategies, buying and merchandising, pricing techniques, supply chain management, and customer interactions. Learn the nuances of the sales process, customer checkout experiences, consumer behavior, and the significance of targeted marketing. Explore the art of communicating with customers and delve into retail psychology. Gain insights into negotiating deals with suppliers, ensuring store security, and understanding management skills for team leadership. This training equips aspiring retail assistants with a well-rounded understanding of the retail industry.

Learning Outcomes:

Grasp the fundamentals of retail management and strategies.

Explore the complexities of retail buying and effective merchandising.

Understand various retail pricing techniques and strategies.

Master supply chain management principles within a retail context.

Navigate the sales process and provide optimal customer checkout experiences.

Analyze consumer behavior and apply targeted marketing approaches.

Develop effective communication skills for customer interactions.

Comprehend legal aspects such as the Consumer Rights Act.

Why buy this Retail Assistant?

Unlimited access to the course for forever

Digital Certificate, Transcript, student ID all included in the price

Absolutely no hidden fees

Directly receive CPD accredited qualifications after course completion

Receive one to one assistance on every weekday from professionals

Immediately receive the PDF certificate after passing

Receive the original copies of your certificate and transcript on the next working day

Easily learn the skills and knowledge from the comfort of your home

Certification

After studying the course materials of the Retail Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this course for?

This Retail Assistant course is ideal for

Individuals aspiring to become retail assistants.

Current retail employees seeking comprehensive training.

Customer service professionals transitioning to retail roles.

Individuals with a keen interest in retail operations.

Prerequisites

This Retail Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

Retail Assistant - Average Earnings: £16,000 - £22,000 per year.

Customer Service Representative - Average Earnings: £18,000 - £24,000 per year.

Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year.

Sales Associate - Average Earnings: £16,000 - £22,000 per year.

Retail Supervisor - Average Earnings: £18,000 - £24,000 per year.

Course Curriculum

Module 01: Introduction to Retail Management
	Introduction to Retail Management	00:22:00
Module 02: Retail Strategy
	Retail Strategy	00:13:00
Module 03: Retail Buying and Merchandising
	Retail Buying and Merchandising	00:17:00
Module 04: Retail Pricing
	Retail Pricing	00:32:00
Module 05: Supply Chain Management in Retailing
	Supply Chain Management in Retailing	00:12:00
Module 06: The Sales Process and Dealing with Customers at the Checkout
	The Sales Process and Dealing with Customers at the Checkout	00:10:00
Module 07:Importance of Consumer Behaviour
	Importance of Consumer Behaviour	00:12:00
Module 08: Taking Trends and Targeting Customers Effectively
	Taking Trends and Targeting Customers Effectively	00:11:00
Module 09: The Importance of Communicating with Customers
	The Importance of Communicating with Customers	00:18:00
Module 10: Choosing a Retail Location
	Choosing a Retail Location	00:14:00
Module 11: Retail Psychology
	Retail Psychology	00:13:00
Module 12: Negotiate the Right Deal with Suppliers
	Negotiate the Right Deal with Suppliers	00:12:00
Module 13: Develop Store Security Procedures
	Develop Store Security Procedures	00:16:00
Module 14: Management Skills for Leading Your Team
	Management Skills for Leading Your Team	00:17:00
Module 15: Selling in Multiple Channels
	Selling in Multiple Channels1	00:21:00
Module 16: Retail Brand Management
	Retail Brand Management	00:16:00
Module 17: Health & Safety for Retail Stores
	Health & Safety for Retail Stores	00:21:00
Module 18: Consumer Rights Act
	Consumer Rights Act	00:15:00
Mock Exam
	Mock Exam - Retail Management	00:20:00
Final Exam
	Final Exam - Retail Management	00:20:00
Assignment
	Assignment - Retail Assistant	00:00:00

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Retail Assistant

By Studyhub UK

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