Description

Enhance your receptionist skills with this comprehensive diploma course. Delve into various modules covering essential aspects of reception and office management. Learn business telephone etiquette, travel arrangement skills, time management, and effective communication. Acquire advanced MS Excel proficiency for data management. From customer service to business writing, this course equips you with the knowledge and skills needed to excel as a receptionist.

Learning Outcomes:

Master essential receptionist duties and etiquette.

Develop effective business telephone skills.

Learn to represent your employer and company professionally.

Gain proficiency in mail services, shipping, and travel arrangements.

Enhance time management and organizational skills.

Strengthen communication and customer service abilities.

Acquire proficiency in Microsoft Excel, from text and mathematical formulas to advanced functions.

Learn Power Query and Excel keyboard shortcuts for efficient data management.

Why buy this Receptionist Diploma?

Unlimited access to the course for forever

Digital Certificate, Transcript, student ID all included in the price

Absolutely no hidden fees

Directly receive CPD accredited qualifications after course completion

Receive one to one assistance on every weekday from professionals

Immediately receive the PDF certificate after passing

Receive the original copies of your certificate and transcript on the next working day

Easily learn the skills and knowledge from the comfort of your home

Certification

After studying the course materials of the Receptionist Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this course for?

This Receptionist Diploma course is ideal for

Aspiring receptionists seeking comprehensive training.

Office professionals looking to enhance their skills.

Individuals aiming to excel in administrative roles.

Those interested in improving their Microsoft Excel proficiency.

Prerequisites

This Receptionist Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

Receptionist - Average Salary: £18,000 - £25,000 per year.

Administrative Assistant - Average Salary: £18,000 - £25,000 per year.

Office Coordinator - Average Salary: £20,000 - £28,000 per year.

Customer Service Representative - Average Salary: £18,000 - £25,000 per year.

Data Entry Clerk - Average Salary: £18,000 - £25,000 per year.

Course Curriculum

Receptionist Diploma
	Module 1: Introduction to Reception and Receptionist	00:11:00
	Module 2: Business Telephone Skills	00:19:00
	Module 3: Representing Your Boss and Company	00:34:00
	Module 4: Mail Services and Shipping	00:25:00
	Module 5: Travel Arrangements	00:24:00
	Module 6: Organising Meeting and Conferences	00:25:00
	Module 7: Time Management	00:35:00
	Module 8: Record Keeping and Filing Systems	00:28:00
	Module 9: Business Writing Skills	00:40:00
	Module 10: Organisational Skills	00:25:00
	Module 11: Communication Skills	00:25:00
	Module 12: Customer Service	00:16:00
	Module 13: Effective Planning and Scheduling	00:46:00
	Module 14: Invoicing/Petty Cash	00:27:00
	Module 15: Business Environment	00:19:00
Advanced MS Excel
	How to Get the most of the course	00:01:00
	Text formulas in Excel	00:08:00
	Text Formulas Exercise	00:01:00
	Text Formulas Exercise (answers)	00:01:00
	Mathematical Formulas In Excel	00:04:00
	Mathematical Formulas Exercise	00:01:00
	Mathematical Formulas Exercise (answers)	00:01:00
	Date and Time Formulas In Excel	00:06:00
	Date and Time Formulas Exercise	00:01:00
	Date and Time Exercise Formulas (answers)	00:01:00
	Logic Formulas In Excel	00:12:00
	Logic Formula Exercise	00:01:00
	Logic Formula Exercise (answers)	00:01:00
	Financial Formula In Excel	00:06:00
	Financial Formula Exercise	00:01:00
	Financial Formula Exercise (answers)	00:02:00
	Informational Formula In Excel	00:04:00
	Informational Formula Exercise	00:01:00
	Informational Formula Exercise (answers)	00:01:00
	Getting Traffic To Your Site	01:00:00
	Menu Example with Excel Vlookup	00:08:00
	Wildcard Search with Excel Vlookup	00:09:00
	Looking to the Left with Excel Vlookup	00:17:00
	2-Way Lookup	00:14:00
	Comparing Lists with Excel Vlookup	00:03:00
	Microsoft Excel Vlookup Tips and Tricks	00:14:00
	Power Query Intro and Excel version	00:03:00
	Excel Power Query - Introduction	00:03:00
	Enabling M in Power Query	00:02:00
	Transform Data - Trim in Excel Power Query	00:05:00
	Transform Data - Format Dates and Values in Excel Power Query	00:02:00
	Simple Expressions	00:08:00
	Simple Expressions - Nested Expressions	00:03:00
	Transform Data - Parsing URLs in Excel Power Query	00:05:00
	Variables	00:08:00
	Formatting Excel Keyboard Shortcuts	00:02:00
	Table Excel Keyboard Shortcuts	00:02:00
	Editing Excel Keyboard Shortcuts	00:05:00
	Formula Excel Keyboard Shortcuts	00:03:00
	Workbook Excel Keyboard Shortcuts	00:02:00
	Handy Excel Shortcuts Keyboard Shortcuts	00:05:00
Mock Exam
	Mock Exam - Office Admin and Reception	00:20:00
Final Exam
	Final Exam - Office Admin and Reception	00:20:00

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Receptionist Diploma

By Studyhub UK

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