Description

Conflict in the workplace can have a negative impact on both the office environment and productivity. Learn how to manage conflict and create a friendly workplace with the Conflict Management course. This course will help you master conflict management skills through high-quality online training.

The Conflict Management course is developed with a focus to help you acquire the ability to resolve conflict. From this course, you will learn about different types of conflicts. Then the course will help understand how misunderstanding occurs. In the next stages, you will know about the different personality types and their role in conflicts. After that, the course will provide elaborate lessons on the escalation and de-escalation of conflicts.

After completing the course you can elevate your CV with a CPD-accredited certificate of achievement. So, what are you waiting for? Enrol today and start learning!

Learning Outcomes

Gain a profound understanding of the keys to conflict.

Identify the root causes and solutions to misunderstandings.

Navigate the intricacies of personality types in conflict.

Master the techniques for de-escalating conflicts.

Develop a holistic approach to conflict resolution.

Why choose this Conflict Management course?

Unlimited access to the course for a lifetime.

Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.

Structured lesson planning in line with industry standards.

Immerse yourself in innovative and captivating course materials and activities.

Assessments designed to evaluate advanced cognitive abilities and skill proficiency.

Flexibility to complete the Course at your own pace, on your own schedule.

Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.

Unlock career resources for CV improvement, interview readiness, and job success.

Who is this Conflict Management course for?

Professionals seeking to enhance conflict resolution skills.

Team leaders aiming to create harmonious work environments.

Individuals interested in understanding the psychology of conflict.

Managers striving to foster effective communication within teams.

Anyone navigating personal or professional conflicts.

Career path

Conflict Resolution Specialist: £30,000 - £45,000

Human Resources Manager: £40,000 - £60,000

Team Leader/Supervisor: £25,000 - £40,000

Mediator: £35,000 - £50,000

Organizational Psychologist: £45,000 - £70,000

Communication Strategist: £35,000 - £55,000

Prerequisites

This Conflict Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Certification

After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.

Course Curriculum

Unit 01: Introduction
	Welcome to the Course	00:03:00
	What are Conflict and Conflict Management?	00:03:00
Unit 02: Understand the Keys to Conflict
	The Rational and Irrational Sources of Conflict	00:03:00
	The Effects of Respect on Conflict	00:04:00
	How to Use Respect to Help Resolve Conflict	00:05:00
Unit 03: How Misunderstandings Arise and the Solution
	How Communication Works	00:05:00
	How we listen: The Four Listening Levels	00:05:00
	How to Listen Well	00:05:00
Unit 04: Personality Types in Conflict
	How Personality Types Conflict	00:02:00
	How Specific Personalities Clash at Work	00:04:00
	How to Avoid Personality Clash	00:02:00
Unit 05: Escalation of Conflict
	Resistance: It's Not Conflict yet.	00:02:00
	The Onion Model of Resistance	00:07:00
	The Signs of Conflict Escalation	00:03:00
Unit 06: De-escalating Conflict
	The Strategies for Handling Conflict	00:06:00
	Conflict De-escalation Process	00:03:00
	Conflict Handling Modes - The Thomas-Kilmann Model	00:02:00
	The Five Thomas-Kilmann Modes	00:06:00
	Getting Help from a Third Party	00:05:00
	How to Recover from a Broken (Professional) Relationship	00:05:00
Unit 07: Closing Section
	Good Conflict and Bad Conflict	00:04:00
	The Secret to Avoiding Conflict	00:03:00

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Conflict Management

By Studyhub UK

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