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Communication Skills Master Class
By Studyhub UK
(3)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
8 hours 58 minutes
All levels
Description
Overview
Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home!
Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Communication Skills Master Class . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.
The Communication Skills Master Class is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Communication Skills Master Class has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.
This Communication Skills Master Class , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.
At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.
Why buy this Communication Skills Master Class?
Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home
Certification
After studying the course materials of the Communication Skills Master Class there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
Who is this course for?
This Communication Skills Master Class is ideal for
Students
Recent graduates
Job Seekers
Anyone interested in this topic
People already working in the relevant fields and want to polish their knowledge and skill.
Prerequisites
This Communication Skills Master Class does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills Master Class was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Career path
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Communication Skills Master Class is a great way for you to gain multiple skills from the comfort of your home.
Course Curriculum
Section 01: Basic Communication Skills | |||
Definition of Communication | 00:03:00 | ||
Elements of Communication | 00:04:00 | ||
Communication Styles | 00:03:00 | ||
Steps in Communication Process | 00:01:00 | ||
Step 1 of Communication Process | 00:02:00 | ||
Step 1 Explained - Goal and preparation | 00:05:00 | ||
Step 1 Explained - Practicing Positive Intent | 00:02:00 | ||
Step 1 Explained - Understanding Assumptions | 00:06:00 | ||
Step 2 of Communication Process | 00:04:00 | ||
Characteristics of Clear Message | 00:04:00 | ||
Three Different Communication Styles | 00:06:00 | ||
Assertive Communication Style | 00:02:00 | ||
Body Language and Signals | 00:03:00 | ||
Third Step in Communication - Seeing Feedback | 00:04:00 | ||
Listening Skills - Listen with Compassion | 00:04:00 | ||
Listening Skills - Meaning of Paraphrasing | 00:02:00 | ||
Ways to Improve Communication and Knowledge Check | 00:05:00 | ||
Increase Effectiveness of Communication | 00:08:00 | ||
8 Guidelines for Giving Praise and Feedback | 00:05:00 | ||
Additional Tips for Effective Communications | 00:09:00 | ||
Section 02: Communication in Organisations & Strategic Communications | |||
Communication Requirements in Business | 00:08:00 | ||
Skills required in corporate communication | 00:06:00 | ||
Interactive Communications | 00:08:00 | ||
Reason why Communication Fails | 00:03:00 | ||
Communication Channels and Their Problems | 00:06:00 | ||
Indications of Incompetent Communication | 00:06:00 | ||
Other reasons for Communication failure | 00:04:00 | ||
Strategic Communication Liner Model | 00:05:00 | ||
Strategic Communication Adaptive Model | 00:04:00 | ||
Strategic Communication Interpretive Model | 00:04:00 | ||
Strategic Communication in Public Communication | 00:09:00 | ||
Resources and Audience for Strategic Public Communication | 00:07:00 | ||
Source of Strategic Communication | 00:05:00 | ||
Strategic Communication - Summary of three models | 00:12:00 | ||
Strategic Communication - Guidelines for Interpretative Models | 00:05:00 | ||
Strategic Communication - Public Communications | 00:11:00 | ||
Internal Communication - Orientation | 00:09:00 | ||
Internal Communication - Moral Compansation and Benefits | 00:07:00 | ||
Internal Communication - Organisation Change | 00:07:00 | ||
External Communication - Issues Management | 00:06:00 | ||
External Communication and PR | 00:05:00 | ||
External Communication - Issue Management - Organisation Response | 00:13:00 | ||
External Communication - Image Management and Issue Advocacy | 00:06:00 | ||
External Communication - Risk and Crisis Communication | 00:10:00 | ||
Case Study on Corporate Strategic Communication | 00:09:00 | ||
Section 03: How to Make Strategic Communication Plans | |||
What is Strategy? | 00:06:00 | ||
What is Communication Strategy? | 00:05:00 | ||
When Communication Strategy is required | 00:04:00 | ||
Why Communication Strategy is required | 00:03:00 | ||
Information we need before making strategy | 00:08:00 | ||
Setting Goals and Identify Audience | 00:08:00 | ||
Catagorise your Audience to help draft right message | 00:04:00 | ||
Drafting Message to cater your audience | 00:04:00 | ||
Channels and Timing of Communication | 00:05:00 | ||
Resources risk and Evaluation of communication strategy | 00:04:00 | ||
Summary of Communication Strategy | 00:03:00 | ||
Strategic Communication Plan Template | 00:04:00 | ||
Strategic Communication Plan | 00:04:00 | ||
Difference between Strategic and Tactical Communication | 00:03:00 | ||
Traditional Planning and why Refreshed Approached | 00:05:00 | ||
Change Management - What are concerns? | 00:03:00 | ||
Refreshed Approach to Communication Planning | 00:07:00 | ||
Possible Problems in Communication Plan, Success measurement | 00:06:00 | ||
Measure, Feedback and Manage Cynics | 00:03:00 | ||
Social Aspects of Communication Strategy | 00:12:00 | ||
Additional Planning on Social Aspects of Communication Strategy | 00:04:00 | ||
Strategic Communication - American Airlines Case Study | 00:33:00 | ||
Section 04: Group Discussions Skills | |||
How to Succeed in Group Communication | 00:10:00 | ||
Defining Group Communication | 00:08:00 | ||
Elements of Group Communication and Types of Group | 00:08:00 | ||
Advantages and Disadvantages of Group Discussion | 00:08:00 | ||
How to prepare for group Discussion | 00:07:00 | ||
Practice for group Discussion and other aspects | 00:08:00 | ||
Dos and Don't group Discussion | 00:08:00 | ||
Section 05: Communication Skills for Conflict Resolution | |||
Summary of previous class | 00:05:00 | ||
What is conflict - class discussion? | 00:07:00 | ||
Communication in Conflict | 00:08:00 | ||
Meaning of Positive intent in difficult situations | 00:09:00 | ||
Positive Intent - Example | 00:05:00 | ||
De-escalating Emotions as a method to communicate in Conflicts | 00:06:00 | ||
Detached Responsibility method in resolving conflicts | 00:13:00 | ||
Keys to handle Angry Peoples | 00:06:00 | ||
Keys to deal with denial | 00:04:00 | ||
Uncovering Hidden Agendas | 00:06:00 | ||
Giving Negative Feedback | 00:09:00 | ||
Receiving Negative Feedback and Exercise | 00:08:00 | ||
Assignment | |||
Assignment - Communication Skills Master Class | 00:00:00 |
About The Provider
Studyhub UK
London, England
(3)Studyhub is a premier online learning platform which aims to help individuals worldwide to realise their educational dreams. For 5 years, we have been dedicated...
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