Description

Are you a mental health first aider or someone who supports others as part of your job? Do you work in a people-facing role and would like to develop your supportive listening skills?

This advanced listening skills workshop will cover: 

Listening skills

Body language and communication styles

The use of open questions for information gathering

Strategies for understanding the hidden meanings in what people are saying

Techniques for identifying and interpreting non-verbal cues, such as tone of voice, body language, and facial expressions

Exercises for enhancing active listening skills, such as summarizing, paraphrasing, and asking effective questions

Small group sizes only enable all learners to benefit from discussion and sharing within the group, examples, and full coverage of all the material. All participants will also receive digital work packs with additional resources, support materials and additional exercises to carry on practising after the workshop

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Advanced Listening Skills

By Hannah Campbell

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