Description

The Admin, Secretary & PA Diploma Level 5 is designed to provide learners with a broad understanding of business practices to equip them with the skills to fast-track their careers. You will learn fundamental office procedures, including record-keeping and bookkeeping, managing meetings, and writing business proposals.

Moreover, this comprehensive course will also develop your proficiency in Microsoft Office, focusing on four critical programs: Word, Excel, PowerPoint and Outlook. You will learn how to create winning work presentations, manage emails, create professional business documents and navigate spreadsheets, complete with step-by-step guidance.

Earn a recognised qualification in office administration, Secretarial & PA to fast-track your career by adding new skills to your CV. This course is industry-recognised for your full professional development.

Learning outcome

Learn proper etiquette for business writing and phone communication

Familiar yourself with the recent development and updates of the relevant industry

Build your proficiency in Microsoft Office, with step-by-step training

Learn best practices for maintaining your secretarial & PA diary and writing a proposal

Understand ethics in business and how to handle confidential documents

Know the fundamentals of meeting management and time management

Have excellent knowledge of record-keeping and bookkeeping procedures

Sharpen your organisational, planning, communication, and management skills

Why should I take this course?

Aspiring professionals looking for a formal qualification to kickstart their career

Anyone looking to gain transferable skills to boost their professional development

Secretaries and PAs who want to update their knowledge and skills

Anyone who wants to learn more about office procedures and best practices

You will learn the researched and proven approach adopted by successful people to transform their careers.

You will be able to incorporate various techniques successfully and understand your customers better.

Career Path

Receptionist

Aministrative Assistant

Secretary

Personal Assistant

Requirements

No formal qualifications required, anyone from any academic background can take this course.

Access to a computer or digital device with internet connectivity.

Course Curriculum

Module 01: Personal Assistant
	Personal Assistant	🕐 00:35:00
Module 02: Admin Support
	Admin Support	🕐 00:50:00
Module 03: Administrative Management
	Administrative Management	🕐 01:00:00
Module 04: Organisational Skills
	Organisational Skills	🕐 01:00:00
Module 05: Telephone Etiquette
	Telephone Etiquette	🕐 01:00:00
Module 06: Business Writing
	Business Writing	🕐 01:00:00
Module 07: Time Management
	Time Management	🕐 00:35:00
Module 08: Body Language and Effective Communication
	Body Language and Effective Communication	🕐 00:45:00
Module 09: Meeting Management
	Meeting Management	🕐 01:30:00
Module 10: Microsoft Excel
▶	Navigate the Excel User Interface	🕐 00:28:00
▶	Use Excel Commands	🕐 00:10:00
▶	Create and Save a Basic Workbook	🕐 00:19:00
▶	Enter Cell Data	🕐 00:12:00
▶	Use Excel Help	🕐 00:05:00
▶	Create Worksheet Formulas	🕐 00:15:00
▶	Insert Functions	🕐 00:17:00
▶	Reuse Formulas and Functions	🕐 00:17:00
▶	Insert, Delete, and Adjust Cells, Columns, and Rows	🕐 00:10:00
▶	Search for and Replace Data	🕐 00:07:00
▶	Use Proofing and Research Tools	🕐 00:07:00
▶	Apply Text Formats	🕐 00:16:00
▶	Apply Number Format	🕐 00:08:00
▶	Align Cell Contents	🕐 00:09:00
▶	Apply Styles and Themes	🕐 00:12:00
▶	Apply Basic Conditional Formatting	🕐 00:11:00
▶	Create and Use Templates	🕐 00:08:00
▶	Preview and Print a Workbook	🕐 00:10:00
▶	Set Up the Page Layout	🕐 00:09:00
▶	Configure Headers and Footers	🕐 00:07:00
▶	Manage Worksheets	🕐 00:05:00
▶	Manage Workbook and Worksheet Views	🕐 00:07:00
▶	Manage Workbook Properties	🕐 00:06:00

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Admin, Secretarial & PA- Level 5

By Skill Up

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