Description

The Admin and Secretarial & PA is the best way to learn all the necessary skills to make yourself an effective admin officer. A smooth-running office needs to be free from lagging and miscommunication. This short course is the perfect one you need to kickstart an office admin career.

The course is designed with 19 modules covering all the topics you need to master as an aspiring admin officer. You will learn all the roles and responsibilities of an office administrator in this course. Plus, you will gain insights into the fundamentals of administrative management. Maintaining logistics without lagging is a tough job. This course will increase your mastery of logistics and travel management. Furthermore, you can boost organisational productivity by learning meeting management and conference arrangement skills.

An efficient office needs an officer who can easily handle the planning of office activities. This course will teach you diary management, time management, record keeping, and filing systems to maintain the efficiency of the office. Besides, you will gain business writing skills to communicate powerfully with the relevant sections. You will learn the receptionist skills to confidently manage any reservations and carry out the daily administrative tasks. This PA course will familiarise you with the crucial factors of customer service. You will be able to provide flawless customer service to ensure a positive brand image for the organisation. Furthermore, you will acquire the skills to manage invoices like a true professional to streamline office operations even during the busiest hours.

So why wait anymore? Enrol fast to start a well-paying career in the office administration field.

Learning outcome

Gain proficiency in multiple office administration skills
Acquire the skills to ensure smooth travel arrangements & logistics
Learn to provide top-notch customer service
Increase productivity with solid organisational skills
Ability to plan & arrange meetings and conferences with confidence

Why should I take this course?

Unlock opportunities for yourself in the relevant industry
24/7 dedicated support
Excellent course materials
Increase the value of your resume
CPD certification

Career Path

Personal Assistant to a CEO or Executive
Office Manager
Administrative Coordinator
Receptionist Supervisor
Customer Service Manager

Requirements

Interested in office administration
Basic academic knowledge
Internet/PC/Laptop with smooth internet connection

Course Curriculum

Module 01 - Introduction to Personal Assistant & Admin Support Assistant
▶	Introduction to Personal Assistant	🕐 00:18:00
Module 02 - Introduction to Office Administration
▶	Introduction to Office Administration	🕐 00:14:00
Module 03 - Skills of an Effective Administrator
▶	Skills of an Effective Administrator	🕐 00:15:00
Module 04 - Introduction to Reception and Receptionist
▶	Introduction to Reception and Receptionist	🕐 00:26:00
Module 05 - Business Telephone Skills
▶	Business Telephone Skills	🕐 00:19:00
Module 06 - Representing Your Boss and Company
▶	Representing Your Boss and Company	🕐 00:34:00
Module 07 - Business Etiquette
▶	Business Etiquette	🕐 00:19:00
Module 08 - Mail Services and Shipping
▶	Mail Services and Shipping	🕐 00:25:00
Module 09 - Travel Arrangements
▶	Travel Arrangements	🕐 00:24:00
Module 10 - Organising Meeting and Conferences
▶	Organising Meeting and Conferences	🕐 00:25:00
Module 11 - Diary Management and Note taking
▶	Diary Management and Note taking	🕐 00:21:00
Module 12 - Time Management
▶	Time Management	🕐 00:35:00
Module 13 - Record Keeping and Filing Systems
▶	Record Keeping and Filing Systems	🕐 00:28:00
Module 14 - Business Writing Skills
▶	Business Writing Skills	🕐 00:40:00
Module 15 - Organisational Skills
▶	Organisational Skills	🕐 00:25:00
Module 16 - Communication Skills
▶	Communication Skills	🕐 00:25:00
Module 17- Customer Service
▶	Customer Service	🕐 00:16:00
Module 18- Effective Planning and Scheduling
▶	Effective Planning and Scheduling	🕐 00:46:00
Module 19 - Invoicing/Petty Cash
▶	Invoicing/Petty Cash	🕐 00:27:00
Assignment
	Assignment - Admin and Secretarial & PA	🕐 00:00:00

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Admin and Secretarial & PA

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