Confidentiality and Data Protection

Description

Overview

This confidentially & effective record keeping training course is aimed at assisting staff to understand what is expected of them regarding confidentiality, maintaining accurate up to date records and documents.

The course will help learners improve their communication skills through teaching best practice documentation and record keeping skills.

Details

What will I learn on this course?

• Introduction to workplace confidentiality
• Business etiquettes and Types of confidentiality
• The Importance of confidentiality
• Confidentiality with Co-workers
• Preventing confidentiality breach
• Explain the importance of documents
• Describe secure record-keeping systems
• Explain how to maintain good records
• The appropriate use of language
• Explain when and how to share information
• To be able to explain confidentiality and the DPA/GDPR
• The Caldicott Principles

Certification

Successful candidates will receive certification of achievement.