Description

As a retail associate, your role is to be the face of the store and ensure that customers have a memorable shopping experience. Imagine being the reason why a customer leaves the store with a smile on their face, feeling satisfied and valued. This is what our Retail Associate course aims to teach you.

Through this course, you will learn the qualities of a successful retail associate and understand the psychology of retail to effectively target customers. You will also develop your communication skills to better understand and serve customers, as well as master the sales process and customer service at the checkout. Our course covers all aspects of retail, from visual merchandising to in-store and exterior design, and health and safety regulations. You will also learn management skills to lead your team to success.

Enrol in our Retail Associate course now and take the first step towards a rewarding career in retail.

Learning Outcomes:

Develop effective communication skills with customers.

Understand and apply retail psychology and consumer behaviour to sales techniques.

Master the sales process and provide excellent customer service at the checkout.

Implement visual merchandising and in-store design techniques.

Ensure compliance with health and safety regulations for retail stores.

Develop leadership and management skills to lead a team to success.

Meet the Accreditation

The CPD Certification Service (CPD UK) assures the Retail Associate Certificate course training and learning activities are relevant, reliable, and upto date.

Meet the Endorsement

The Quality Licence Scheme has been designed specifically to acknowledge high-quality courses. This course materials are endorsed by Quality Licence Scheme (QLS) with Level 4 Diploma.

This ensures the deep research and quality resource allocation behind the development phase of the Retail Associate course. In addition, the QLS certificate enriches your CV.

Key Highlights

The Quality Licence Scheme ensures that the course you enrolled in, Retail Associate, is of the highest quality.

It helps you to get recognised by employers easily.

The endorsed certificate of Retail Associate course will make you stand out from the crowd when applying for jobs during this pandemic.

The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs.

Key Benefits

Eligibility for a The CPD Certification Service (CPD UK)- certified certificate on successful completion of Retail Associate Course

Learning materials of the course contain engaging voiceover and visual elements for your comfort

Freedom to study at your own pace

24/7 access to the Retail Associate course materials for 12 months

Full Tutor support on weekdays (Monday - Friday)

Course Curriculum:

Introduction

Qualities of a Retail Associate

Retail Psychology

Importance of Consumer Behaviour

The Importance of Communicating with Customers

Taking Trends and Targeting Customers Effectively

The Sales Process and Dealing with Customers at the Checkout

Consumer Rights Act

Introduction to Visual Merchandising

In-Store Design

Exterior Design

Health & Safety for Retail Stores

Management Skills for Leading Your Team

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

CPD

120 CPD hours / points Accredited by The CPD Certification Service

Who is this course for?

Individuals interested in a career in retail.

Current retail associates looking to improve their skills and knowledge.

Business owners in the retail industry.

Those who want to learn about retail psychology and consumer behaviour.

Anyone interested in visual merchandising and in-store design.

Those who want to learn about health and safety regulations for retail stores.

Requirements

There are no formal entry requirements for the course, with enrolment open to anyone!

Career path

Retail Sales Assistant: £16,000-£20,000 per year

Retail Supervisor: £20,000-£25,000 per year

Retail Manager: £25,000-£35,000 per year

Visual Merchandiser: £18,000-£30,000 per year

Store Designer: £20,000-£40,000 per year

Health and Safety Officer: £20,000-£40,000 per year

Certificates

Certificate of completion

Digital certificate - £9

Certificate of completion

Hard copy certificate - £89

QLS Endorsed Certificate

Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -

Within the UK: £89

International: £89+ £10 (postal charge) = £99

CPD Certification Service Accredited Certification

Hardcopy Certificate (within the UK): £15

Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

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Retail Associate Training Course

By One Education

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