Symantec PGP Universal Server 3.2 and PGP Desktop 10.2 Administration

5 Days

30 CPD hours

This course is intended for those responsible for the installation, configuration, maintenance, or troubleshooting of PGP Universal Server or PGP Desktop.

This course provides instruction on PGP Universal Server 3.2 and PGP Desktop 10.2.At the completion of the course, you will be able to:
Describe the features, concepts, components, and terminology of both the PGP Universal Server 3.2 and PGP Desktop 10.2products.
Install PGP Universal Server 3.2 and complete setup using the most commonly configured options.
Install a managed and customized PGP Desktop 10.2 client.
Configure, complete administration tasks for, and use PGP Whole Disk Encryption and other PGP Desktop features.
Configure policy-based messaging security for internal and external recipients.
Create and modify users, user policies, and groups using either manual or directory integration methods.
Combine two or more PGP Universal Servers into a cluster.

This is designed to provide you with the fundamental knowledge a nd hands-on lab experience to install, administer, and troubleshoot the PGP Universal Management Server and primary client product.

Cryptography Essentials

• Cryptography defined
  Caesar cipher
  Symmetric-Key Cryptography
  Public-Key Cryptography
  PGP Public-Key Cryptography
  Digital Signatures
  Trust Models
  Keys, Key Signatures and Key properties
  Verifying keys with key fingerprints
  Passphrases
  Certificates

PGP Product Information

• PGP Universal Server
  PGP Desktop
  PGP Command Line
  PGP Support Package for BlackBerry
  PGP Mobile
  PGP iOS Viewer

Installing PGP Universal Server

• PGP Universal Server overview
  Installation tasks and options
  Completing the PGP Universal Server Setup Assistant

Administrative Keys

• A review of trust and verification
  The Organization Key
  The Organization Certificate
  Configuration and usage of the Additional Decryption Key
  Other certificates used for trust on PGP Universal Server
  Ignition key types and features

Consumers and Groups

• Consumers and Groups
  PGP product user definition
  Consumer groups
  Introduction to consumer policy
  How users, groups, and policy work together

Server Messaging

• Learn Mode
  In-depth look at Mail Proxy configuration
  Description of server mail flow and typical configurations

Monitoring and Reporting

• Server monitoring and logging
  Updates, backups, and restoring

Mail Policy

• Definition of policy chains and rules
  Rule conditions, actions, and key searches
  Default mail flow and message policy
  Adding custom chains to mail flow
  Overview of various types of policy chains
  Demonstration and detailed explanation of adding a rule
  Special messaging actions and dictionaries

Key Not Found

• Problems that require a Key Not Found policy
  Introduction to Key Not Found configuration

Web Messenger

• Definition of Web Messenger
  Description of functionality
  Demonstration of end-user inbox creation
  Inbox and service administration
  Inbox replication and backup
  Customization templates
  Regular Email option for Web Messenger
  PDF Messenger statement and certified delivery
  How the Out of Mail Stream Consumer Policy option functions
  PGP public key directories
  Smart Trailer invitation option overview
  PGP Desktop / S/MIME option overview
  PGP Universal Satellite overview
  Preparing Universal Server for PGP Desktop Clients
  Introduction to directory synchronization
  High-level overview of LDA P
  How the server uses a directory to add and assign users to groups
  Configuring PGP Universal Server Directory Synchronization

Keys

• Managed key configuration
  Key modes
  Subkeys
  Key usage flags
  Smart card
  Introduction to key management services

Installing PGP Desktop

• System requirements
  Citrix and TS compatibility
  Downloading a custom PGP Desktop installer
  Modifying installed components

Configuring Client Enrollment

• Definition of enrollment
  Email, LDA P, and Silent enrollment type overview

General PGP Desktop Policy

• General PGP Desktop Policy
  Options on the General Card of the PGP Desktop settings of a consumer policy
  Licensing managed PGP Desktop clients
  Updating settings for managed installations
  PGP Desktop Messaging
  How PGP Desktop affects messaging infrastructure
  Options on the Messaging Card of the PGP Desktop settings of a consumer policy
  MAPI encrypt and sign buttons and offline mail processing

Configuring PGP Whole Disk Encryption

• What is Whole Dis k Encryption
  Configuring WDE
  PGP Whole Disk Encryption for Windows
  PGP Whole Disk Encryption for Mac OSX
  PGP w hole Disk Encryption for Linux

PGP Whole Disk Encryption Management and Recover

• The pgpwd command-line tool
  Logon failure and reporting
  The WDE-ADMIN group for large-scale administration
  PGP Whole Disk Encryption in the PGP Desktop settings of a consumer policy, including
  authentication methods and user per missions
  Recovery options

PGP NetShare

• Defining PGP NetShare
  Encrypted folder creation
  Configuration of the PGP Universal Server Consumer
  Policy options for NetShare, including automated folder protection and application-based file protection
  Client-side administration features for PGP NetShare
  Miscellaneous compatibility and feature information about PGP NetShare
  Active Directory Group integration and PGP NetShare usage demonstrations

Other PGP Desktop Utilities

• PGP Zip file and folder protection
  Securely erasing information using PGP Shredder and the Shred Free Space features
  PGP Virtual Disk secure volumes
  Usage cases and PGP Portable definition

Clustering

• How PGP Universal Server Clustering works
  Using the DMZ Clustering Zone
  Cluster failover
  Web Messenger inbox replication
  Demonstration of cluster creation