Description

Duration

3 Days

18 CPD hours

This course is intended for

Application Consultant
Business Process Owner / Team Lead / Power User
Help Desk/CoE Support
Trainer

Overview

This course will prepare you to:
Configure organizational structure elements and service products for SAP S/4HANA Service
Perform general configuration of service processes in SAP S/4HANA Service
Configure an on-site service process in SAP S/4HANA Service
Configure an in-house repair process in SAP S/4HANA Service
Configure service contracts in SAP S/4HANA Service

This course will prepare you to configure the most important business processes in SAP S/4HANA Service. The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also a topic. The integration with Controlling, the Cross-Application Time Sheet (CATS) and integration with Logistics in SAP S/4HANA is also discussed.

Service Processing in SAP S/4HANA - Overview and Process Steps

Executing a Service Process in SAP S/4HANA

Configuring Organizational Structure Elements and Service Products

Configuring Organizational Structure Elements for SAP S/4HANA Service

Configuring Service Products

General Configuration of Service Processes

Configuring a Transaction Type

Configuring an Item Category

Configuring Item Category Determination

Copying Control for Business Transactions

Configuring the Integration with Controlling

Configuring the Integration with the Cross-Application Time Sheet (CATS)

Configuring Pricing for Service Transactions

Other Basic Settings for Business Transactions

Configuring an On-site Service Process

Settings for Service Requests

Settings for Service Order Quotations and Service Orders

Settings for Service Confirmations and Service Billing

Test the New Configuration in the System

Configuring In-House Repair

In-House Repair Processing

In-House Repair Customizing

Configuring Service Contracts

Configuring Service Contracts

Course Images

S4750 SAP S/4HANA Service - Service Processing

By Nexus Human

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