Effective Communications

Description

Duration

1 Days

6 CPD hours

This course is intended for

This course is intended for both organizations that would like to improve the corporate communications of their employees and individuals, who take the role of Project Managers, Business Analysts, Team Leaders, Scrum Masters, Product Owners, Managers, Employees, and anyone who would like to improve their communications skills both in the personal and professional aspects.

Overview

Upon successful completion of this course, students will learn:
what effective communications are.
why they are important.
how by improving communications you will be able to improve the overall execution of projects and your results in general.
the specifics of online remote teamwork communications.
Your employees will be equipped with knowledge of different communication techniques and styles, which will save them time to adapt to the communication style of the interlocutor and allow them to have more effective conversations both with business partners and customers, and with colleagues at work. Also, they will master the art of active listening and thus win more customers and partners.
This course can be adapted to the specific needs of your organization.

This course represents highly effective training on developing communication skills and teaches students how to ask correct questions and get the most from one discussion. Also, students will learn how to resolve and/or avoid conflict situations.

Course Outline