Cisco Understanding Cisco Collaboration Foundations v1.1 (CLFNDU)

Description

Duration

5 Days

30 CPD hours

This course is intended for

Students preparing to take the CCNP Collaboration certification
Network administrators
Network engineers
Systems engineers

Overview

After taking this course, you should be able to:

- Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise,

hybrid, and cloud deployment model

- Configure and modify required parameters in Cisco Unified Communications Manager (CM) including

service activation, enterprise parameters, CM groups, time settings, and device pool

- Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM

- Describe the call setup and teardown process for a SIP device including codec negotiation using Session

Description Protocol (SDP) and media channel setup

- Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])

including the role/group, service profile, UC service, and credential policy

- Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups,

Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP

Route Patterns

- Configure Class of Control on Cisco Unified CM to control which devices and lines have access to

services

- Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call

park, softkeys, shared lines, and pickup groups

- Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to

the PSTN network

- Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways

- Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool

(RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM

- Describe additional considerations for deploying video endpoints in Cisco Unified CM

- Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler

The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco© Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

Course Outline