Booking options
£20
£20
On-Demand course
6 hours 37 minutes
All levels
By enroling in Providing Customer Service and Support to Patients, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.
The Providing Customer Service and Support to Patients course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Providing Customer Service and Support to Patients course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Providing Customer Service and Support to Patients Program.
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Enroling in this Providing Customer Service and Support to Patients course can improve your Providing Customer Service and Support to Patients perspective, regardless of your skill levels in the Providing Customer Service and Support to Patients topics you want to master. If you're already a Providing Customer Service and Support to Patients expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Providing Customer Service and Support to Patients insights that will help you make the most of your time. This Providing Customer Service and Support to Patients course will act as a guide for you if you've ever wished to excel at Providing Customer Service and Support to Patients.
After successfully completing the Providing Customer Service and Support to Patients Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities.
Lifetime access to the whole collection of Providing Customer Service and Support to Patients learning materials.
Online test with immediate results
Enroling in the course has no additional cost.
You can study and complete the Providing Customer Service and Support to Patients course at your own pace.
Study for the Providing Customer Service and Support to Patients course using any internet-connected device, such as a computer, tablet, or mobile device.
This Providing Customer Service and Support to Patients course is a great place to start if you're looking to start a new career in Providing Customer Service and Support to Patients field. This training is for anyone interested in gaining in-demand Providing Customer Service and Support to Patients proficiency to help launch a career or their business aptitude.
The Providing Customer Service and Support to Patients course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Providing Customer Service and Support to Patients, without any fuss.
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Module 01: Introduction to Patient Customer Service | |||
Introduction to Patient Customer Service | 00:27:00 | ||
Module 02: Effective Patient Customer Service Training | |||
Effective Patient Customer Service Training | 00:28:00 | ||
Module 03: Areas of Patient Customer Service | |||
Areas of Patient Customer Service | 00:38:00 | ||
Module 04: Customer Service Operative Skills | |||
Customer Service Operative Skills | 00:38:00 | ||
Module 05: Organising Schedules | |||
Organising Schedules | 00:46:00 | ||
Module 06: Medical Jargon and Terminology | |||
Medical Jargon and Terminology | 00:46:00 | ||
Module 07: Effective Filing Systems in Medical Offices | |||
Effective Filing Systems in Medical Offices | 00:37:00 | ||
Module 08: Patient Customer Service Soft Skills | |||
Patient Customer Service Soft Skills | 00:30:00 | ||
Module 09: What Customer Service Is to Different Medical Professionals | |||
What Customer Service Is to Different Medical Professionals | 00:38:00 | ||
Module 10: Providing Customer Service and Support to Colleagues | |||
Providing Customer Service and Support to Colleagues | 00:29:00 | ||
Module 11: Handling Difficult Customers | |||
Handling Difficult Customers | 00:40:00 | ||
Assignment | |||
Assignment - Providing Customer Service and Support to Patients | 00:00:00 |
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