Admin, Secretarial & PA

Master efficient office administration techniques as an accomplished Admin, Secretarial & PA professional.

Enhance business telephone skills and business etiquette for professional representation.

Streamline meeting planning, diary management, and travel arrangements effectively.

Bolster time management, organizational skills, and record-keeping for a seamless office environment.

Improve written and verbal communication skills, and deliver excellent customer service.

Execute adept planning, scheduling, and managing financial tasks as an integral part of the Admin, Secretarial & PA roles.

£109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge.

Module 01: Personal Assistant 10:33 1: Introduction to Personal Assistant Preview 10:33

Module 02: Fundamentals of Office Administration 07:16 2: Introduction to Office Administration Preview 07:16

Module 03: Skills of an Effective Administrator 09:18 3: Skills of an Effective Administrator 09:18

Module 04: Exploring Reception and the Role of a Receptionist 14:09 4: Introduction to Reception and Receptionist 14:09

Module 05: Mastery of Business Telephone Etiquette 11:04 5: Business Telephone Skills 11:04

Module 06: Representation of Your Supervisor and Company 23:01 6: Representing Your Boss and Company 23:01

Module 07: Navigating Business Etiquette 11:26 7: Business Etiquette 11:26

Module 08: Managing Mail Services and Shipments 17:15 8: Mail Services and Shipping 17:15

Module 09: Efficient Travel Arrangements 14:19 9: Travel Arrangements 14:19

Module 10: Organising Meetings and Conferences 17:24 10: Organising Meeting and Conferences 17:24

Module 11: Diary Management and Effective Note-Taking Strategies 14:55 11: Diary Management and Note Taking 14:55

Module 12: Effective Time Management Strategies 23:15 12: Time Management 23:15

Module 13: Maintenance of Records and Filing Systems 17:30 13: Record Keeping and Filing Systems 17:30

Module 14: Business Writing Skills 28:35 14: Business Writing Skills 28:35

Module 15: Developing Organizational Skills 17:05 15: Organisational Skills 17:05

Module 16: Communication Skills 16:21 16: Communication Skills 16:21

Module 17: Excellence in Customer Service 09:54 17: Customer Service 09:54

Module 18: Strategic Planning and Scheduling Competence 33:19 18: Effective Planning and Scheduling 33:19

Module 19: Invoice Management and Petty Cash Handling 17:39 19: InvoicingPetty Cash 17:39

Assignment - Admin, Secretarial & PA 03:00 20: Assignment On Admin, Secretarial & PA 03:00 PDF

Order Your CPD Quality Standard Certificate (Optional) 01:00 21: CPD Quality Standard Certificate (Optional) 01:00 PDF

Order Your QLS Endorsed Certificate (Optional) 01:00 22: QLS Endorsed Certificate (Optional) 01:00 PDF

Aspiring Personal Assistants & Secretaries

Office Administration Enthusiasts

Ambitious Receptionists

Communication & Etiquette Improvers

Organization & Time Management Seekers

Customer Service Excellence Aspirants

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