How to tackle difficult conversations

Description

Do you avoid difficult conversations? 

Maybe you avoid certain topics or uncomfortable conversations with certain people. 

Whatever the reason, avoiding 'clearing the air' will almost always have long term, negative consequences. Even if you can't see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode. 

During this two hour session, we will look at:

After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.