Description

This three-part webinar is designed to introduce participants to the knowledge and skills required for conducting investigations in the workplace. It will benefit all those, managers and HR professionals alike, who may be involved in a range of investigations, including disciplinary investigations, investigations into allegations of harassment / bullying and grievance investigations, etc.

The first webinar (90 minutes) focuses on the key principles of investigations and sets the foundation for an effective, fair and robust investigation. The second session (also 90 minutes) focuses on planning and conducting an investigation and gives practical guidance on a range of complex situations that may arise during an investigation. The final webinar (three hours, with a break) is a highly practical case study-based simulation session.

UNDERSTAND THE IMPORTANCE OF THE INVESTIGATION IN DISCIPLINARY AND GRIEVANCE PROCEDURES AND THE SIGNIFICANCE OF CONDUCTING A FAIR AND ROBUST INVESTIGATION

BE CLEAR ON THE ROLE AND RESPONSIBILITY OF THE INVESTIGATING MANAGER AND HOW TO WORK EFFECTIVELY WITH OTHERS PROVIDING SUPPORT, SUCH AS HR

KNOW THE IMPORTANCE OF PLANNING AND PREPARATION IN RELATION TO THE INVESTIGATION

BE ABLE TO CONDUCT AN EFFECTIVE INVESTIGATION INCLUDING INVESTIGATION INTERVIEWS AND TAKING STATEMENTS

BE CONFIDENT TO MAKE A RECOMMENDATION BASED ON THE INVESTIGATION AND PRODUCE A HIGH-QUALITY REPORT WHICH WILL STAND UP AT ANY SUBSEQUENT HEARING

HAVE AN AWARENESS OF THE LEGISLATION AFFECTING HOW EMPLOYERS DISCIPLINE THEIR EMPLOYEES AND RESPOND TO STAFF COMPLAINTS, INCLUDING THOSE OF BULLYING AND HARASSMENT AND THE PRACTICAL IMPLICATIONS THIS HAS FOR INVESTIGATIONS

HAVE BUILT KNOWLEDGE, SKILLS AND CONFIDENCE THROUGH PRACTICAL EXERCISES ADDRESSING CHALLENGING ISSUES AND PARTICIPANT CONCERNS

Webinar one outline

1. Welcome, agenda, overview

Objectives and agenda

2. Robust investigations

Following best practice and organisational policies

Ensuring a fair and reasonable investigation, underpinned by case law

3. Knowing when to investigate

Key factors to consider, including the value of a preliminary investigation

4. Launching the investigation

Scoping the investigation, and appointing an investigator

When to suspend

5. Investigation principles

Purpose and outcomes

Roles and responsibilities

Objectivity and confidentiality

6. Challenging situations

Complex investigations, eg, potential criminal proceedings, safeguarding, etc

Other challenges

7. Action plans and next steps

Webinar two outline

1. Welcome, agenda, overview

Objectives and agenda

2. Planning an investigation

How to plan your investigation

Importance of mind-set

3. Gathering evidence

Sources of evidence

Investigation interviews and statements

Key challenges, eg, reluctant witnesses and requests for anonymity

4. Evaluating evidence and making your recommendation

How to weigh up evidence and mitigating factors

Dealing with conflicting versions

The investigation report and next steps

5. The skills of an investigator

Identifying skills and self-assessment

6. Challenging situations

Mini case scenarios to highlight challenging situations, eg, counter-allegations, sickness, etc

7. Action plans and next steps

Participants reflect on how they will transfer this learning into the workplace and further development as appropriate

Webinar three outline

1. Welcome, agenda, overview

Objectives and agenda

2. Investigation interviews

Best practice review

Structuring the interview

Whole group exercise

3. Case study 1

Planning to conduct an investigation interview

Practical exercise

Debrief of learning

4. Case study 2

Planning to conduct an investigation interview

Practical exercise

Debrief of learning

5. Open forum6. Action plans and next steps

Participants reflect on how they will transfer this learning into the workplace and further development as appropriate

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Workplace Investigations

By Maximum Performance

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