Description

Some 68% of HR professionals believe the virtual interview is here to stay (according to a recent LinkedIn survey).

That's not much of a surprise, perhaps.

For many managers, recruitment and selection interviews can be hard to get right at the best of times.

And these are the worst of times.

So what do we need to think about differently when interviewing someone remotely? How are the issues, the dynamics, the techniques any different?

This session combines a reminder of some of the key skills for successful recruitment and selection interviewing with advice and checklists on the key differences when managing the process virtually.

UNDERSTAND WHAT'S DIFFERENT ABOUT A VIRTUAL INTERVIEW

LEARN HOW TO PLAN ACCORDINGLY

REFRESH YOUR EI SKILLS AND REMEMBER TO USE THEM APPROPRIATELY

BE AWARE OF THE IMPACT OF THE TECHNOLOGY

1. The same - but different

Basic principles are just the same: psychology and limitations of interviewing, making interviews robust and ensuring a fair and objective approach

But what are the differences when doing it virtually?

2. Planning for virtual interviews

Developing an interview plan

Structuring the interview

Preparing the questions - especially behavioural questions - for virtual interviews

Planning the logistics for virtual interviews

Preparing yourself for virtual interviews

Creating a positive impression in virtual interviews

3. Key skills

A reminder of the key skills and principles: questioning, active listening skills, non-verbal communication, creating rapport, how to assess responses, looking for STAR answers, controlling the interview, practical tips on managing difficult situations, bringing the role to life, technology considerations and challenges, and taking notes - documentation

What's different about using these skills and principles remotely?

4. A coaching approach

Mini skills practice on interviewing questions

[Optional extended session: practise mock interviews with actors, who give feedback and coaching]

5. Round-up

Questions and challenges

Checklist - dos and don'ts

Putting it into practice

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Virtual Interviews

By Maximum Performance

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